The Blackpoint SOC is extremely fast, skilled, and knowledgeable. The Implemention process is extremely simple and the integration is seemless. The support from our Partner Success team is absolutely fantastic and the enablement materials are extremely helpful. The transparacy of thier solution / product road map has us very excited.
Additionally, the platform's dashboard is intuitive and easy to navigate, offering valuable insights into potential vulnerabilities and actionable recommendations to improve our, as well as our client's security posture.
Blackpoint has exceeded our expectations, providing comprehensive protection that’s both effective and easy to manage. We highly recommend it to any organization looking to strengthen its cybersecurity defenses with a trusted partner. Review collected by and hosted on G2.com.
With Blackpoint designed for Service Providers, there is a lack of features that support a "co-managed" relationship. Service Providers can certainly add client user accounts but there is a lack of transparency for the "Client User / Admin".
The reporting could also be improved with the addition of having the ability to generate quarterly, bi-annual, or annual reports. With the ability to only generate monthly reports it is very challanging to compile QBR's or Annual Service Reviews/Summary's. Review collected by and hosted on G2.com.
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