--- title: Backoffice Reviews meta_title: 'Backoffice Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Backoffice works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 1 scale: '5' date_modified: '2026-07-17' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Backoffice Reviews **Vendor:** Backoffice solutions **Category:** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management) **Average Rating:** 5.0/5.0 **Total Reviews:** 1 ## About Backoffice Backoffice is an all-in-one business management platform built for HORECA businesses — restaurants, hotels, and cafes — in the Baltics. It replaces 10+ disconnected tools with 21 integrated modules: workforce scheduling, time tracking, payroll, HR management, labor law compliance, employee training (LMS), motivation and gamification, real-time business analytics, POS integration (Syrve/iiko), internal communication, document management, leave management, budget control, invoice processing, AI coaching, and Google Reviews management. Lithuanian language and Lithuanian labor law compliance included by default. Used by 50+ companies. 30-day free trial, no credit card required. ## Backoffice Pros & Cons **What users like:** - Users find Backoffice's **ease of use** exceptional, simplifying scheduling and saving considerable time across multiple locations. (1 reviews) - Users value the **efficiency** of Backoffice, saving significant time and streamlining scheduling across multiple locations. (1 reviews) - Users value the **management ease** of Backoffice, significantly reducing time spent on scheduling and compliance tasks. (1 reviews) - Users appreciate the **time efficiency** of Backoffice, saving hours each week with streamlined scheduling and compliance features. (1 reviews) **What users dislike:** - Users find **poor reporting** capabilities limiting, particularly for labor cost trends over extended periods. (1 reviews) - Users find the **initial setup challenging** , although support is available to assist with the process. (1 reviews) ## Backoffice Reviews ### 1. Backoffice scheduling saves 10 hours/week with Lithuanian labor law compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Simonas J. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2026 **What do you like best about Backoffice?** The scheduling module has saved me around 10 hours per week. Before Backoffice, I was manually building shift schedules in Excel for three restaurant locations, and I was constantly dealing with version conflicts when managers edited the same file. Now everything is in one place: employees can see their shifts on their phones right away, and the system automatically warns me if I’m about to violate rest period requirements under Lithuanian labor law. The cumulative time accounting (suminė darbo laiko apskaita) feature is something no other tool I tried could handle properly. **What do you dislike about Backoffice?** The platform is relatively new, so some of the more advanced analytics features are still being developed. I’d also like to see more detailed reporting on labor cost trends over longer time periods. The initial setup took a bit of time, mainly due to importing all of our employee data, but their support team guided us through the process. **What problems is Backoffice solving and how is that benefiting you?** Before Backoffice, we relied on Excel spreadsheets for scheduling, a separate WhatsApp group for communication, and paper folders to store employee documents. On top of that, our accountant was manually calculating payroll every month. Backoffice brought all of these pieces together in one platform. Since we stopped doing manual calculations, our payroll errors have dropped significantly, and we’re now fully compliant with Article 120 requirements without having to track everything by hand. With 3 locations and 45 employees, the cost feels minimal compared to what we were losing from errors alone. - [View Backoffice pricing details and edition comparison](https://www.g2.com/products/backoffice/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+22%3A49%3A27+-0500&secure%5Bsession_id%5D=030fb3bf-d652-41de-be45-af36b879349b&secure%5Btoken%5D=cf58e143e59e0f6e7fa05d60cd7d96422da4a38bc2b8022493fc8942bd27e5ad&format=llm_user) ## Backoffice Features **Platform Basics** - Reporting - Interoperability **Back Office** - Accounting - Employee Management - Analytics - Inventory Management **Front of Office** - POS - Table Management - Kitchen Ticketing - Reservations **Platform Data** - Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Summarization - AI Text-to-Speech ## Top Backoffice Alternatives - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,303 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,183 reviews)