Avalara Reviews & Product Details

Avalara is the agentic AI leader in global tax and compliance. For more than two decades, Avalara's trusted tax content, deep compliance expertise, proprietary data, and technology have helped customers succeed on a global scale. Avalara now pairs that foundation with agentic AI to help businesses execute complex compliance work while keeping people in control. Avalara processes more than 54 billion AvaTax API calls annually and supports millions of businesses worldwide. For more information, visit Avalara.com.

Seller

Avalara, Inc.

Discussions

Avalara Community

Languages Supported

German, English, French, Portuguese

Solution Type

All-in-One

Overview by

Courtney Wendel-Stevenson

Used by SiteLock and 2 others

Beta

Pricing

Pricing provided by Avalara.

Core Compliance + SST Services

$69.00

1 State Per Month

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Avalara Integrations

(57)

Verified by Avalara

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Sabastian R.

Mid-Market (51-1000 emp.)

9/24/2026

"Effortless Sales Tax Automation"

5/5

What do you like best about Avalara?

That it automates the sales tax process. Review collected by and hosted on G2.com.

What do you dislike about Avalara?

I wish it could handle state registrations at the secretary of state level, annual reports, renewals, etc. Review collected by and hosted on G2.com.

Response from Courtney Wendel-Stevenson of Avalara

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Sabastian, thank you for taking the time to share feedback with us. We appreciate it, and we look forward to continuing to support you and your business!

Anthony P.

Small-Business (50 or fewer emp.)

9/23/2026

"Fast, Responsive Support and an Easy-to-Use Website"

5/5

What do you like best about Avalara?

The quickness of the customer service is nice, they always get back to you within a day with feedback. The ease of the website is always nice as well. Review collected by and hosted on G2.com.

What do you dislike about Avalara?

Sometimes when I am working out of Avalara if I go to another section on the website it will say it's not available. Review collected by and hosted on G2.com.

Response from Celina Romera of Avalara

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Anthony, thanks for sharing your review. We’re glad Avalara supports your work and helps make handling tax tasks feel more manageable. We appreciate your feedback and the opportunity to keep improving your experience.

Julia H.

Small-Business (50 or fewer emp.)

9/24/2026

"AI-Powered Exemption Certificate Management That Saves Time"

5/5

What do you like best about Avalara?

I really enjoy the exemption certificate management feature. I appreciate that the AI can read the exemption and save me time by eliminating the need to manually enter all the details. Review collected by and hosted on G2.com.

What do you dislike about Avalara?

The reporting section is a little confusing to navigate. Review collected by and hosted on G2.com.

Response from Celina Romera of Avalara

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Hi Julia, thanks for taking a moment to share your review. It’s great to hear Avalara's AI helps you feel confident about your tax calculations and cuts down the manual work around exemption certificates. We are grateful to have you as a customer.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

9/24/2026

"Avalara Keeps Us Up to Date on Multi-State Tax Changes"

4.5/5

What do you like best about Avalara?

Avalara has been extremely helpful in keeping our company up to date on tax changes in a timely manner across the many states where we are registered. Review collected by and hosted on G2.com.

What do you dislike about Avalara?

One small downside to Avalara is how early payment discounts from each state are processed back to your account. You really have to pay close attention to the details and record the discount correctly, since there can be a delay before you actually receive it. Review collected by and hosted on G2.com.

Response from Celina Romera of Avalara

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Thanks for sharing your review. It’s great to know Avalara helps you stay in step with tax changes and multi-state requirements. We appreciate your feedback and your trust in us.

Kaya K.

Enrolled Agents

Small-Business (50 or fewer emp.)

1/30/2024

"Effortless Sales Tax Management with Avalara"

5/5

What do you like best about Avalara?

I love that Avalara is easy to set up and let run on its own, without needing constant monitoring, plus it notifies me of any issues. It also provides report status updates to keep everything on track. The automated notifications and having a dedicated guide for setup make it truly effective, eliminating problems from the start. I enjoy using Avalara with Xero, which is great for small to medium-sized businesses. Avalara simplifies the process of managing sales tax across different regions, making sure everything is in compliance, from GST in Australia or the UK to VAT in the EU. Everything is properly registered, in compliance, and filings are done on time, ensuring peace of mind. Avalara has grown into a better and easier system, making it straightforward for my small business staff to learn and utilize it effectively, which is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Avalara?

I think the only thing that I've found in working with ecommerce businesses is there is sometimes a glitch between the sales/ecommerce platform which may not be Avalara's fault, mind you. When utilizing Amazon and Shopify, sometimes there are connection issues that you do have to monitor or make sure stay established. And that again is probably because of the marketplace provider has either done an update thus causing the connection to disconnect. However, from my experience, it does need some improvement with additional support in some countries because being able to register on your own for smaller third world countries is a little bit tricky. And being able to have that extra guidance or direction to make sure it's done properly. I personally speak only three languages. And if I don't understand the language I'm definitely not gonna understand the complicated structure of those applications. Review collected by and hosted on G2.com.

Response from Celina Romera of Avalara

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Hi Kaya, thanks for taking the time to share your experience. We’re glad to hear Avalara has been a reliable partner across your ecommerce and accounting tools. We appreciate your thoughtful feedback and are happy to be part of your workflow.

Renee M.

Accounting Manager

Mid-Market (51-1000 emp.)

9/24/2026

"Engaging Keynote, Friendly Staff, and Well-Timed Sessions"

4/5

What do you like best about Avalara?

The keynote and the friendly staff really stood out to me. I also enjoyed the timing of the sessions, which made it easy to follow along. Review collected by and hosted on G2.com.

What do you dislike about Avalara?

I wish there were more session availability. I wanted to book a few more, but there weren’t any open slots. Review collected by and hosted on G2.com.

Response from Celina Romera of Avalara

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Hi Renee, thanks for taking the time to share your experience at CRUSH 2026. We’re glad you found the event informative and engaging. Thanks for being a customer!

Becky W.

Accounting/IT

Mid-Market (51-1000 emp.)

9/23/2026

"Easy-to-Navigate Admin Console with Super Helpful Support"

5/5

What do you like best about Avalara?

They are very easy to navigate on the admin console all the customer help is super great, anytime I have questions my rep has always been there to help. Review collected by and hosted on G2.com.

What do you dislike about Avalara?

I can't think of any dislikes about Avalara Review collected by and hosted on G2.com.

Response from Celina Romera of Avalara

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Becky, thanks so much for sharing your experience. It’s great to hear Avalara has been easy to work with as you moved to a new ERP and that our team has been there when you needed a hand. We really appreciate your trust in us.

Rachael B.

Mid-Market (51-1000 emp.)

9/23/2026

"Single Source of Truth with Seamless ERP Integrations and Easy Invoicing"

4.5/5

What do you like best about Avalara?

Source of truth for exemptions, ERP integrations, ease of invoicing. Review collected by and hosted on G2.com.

What do you dislike about Avalara?

Some complex tax invoicing such as discretionary tax in Miami Dade County Review collected by and hosted on G2.com.

Response from Celina Romera of Avalara

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Hi Rachael, thanks for taking the time to share your review. We’re glad Avalara helps bring clarity to your tax processes and supports your team with confidence. We appreciate your feedback and the opportunity to keep supporting your business.

Verified User in Consulting

Mid-Market (51-1000 emp.)

9/24/2026

"Easy to Implement with NetSuite"

4.5/5

What do you like best about Avalara?

As a NetSuite professional and Avalara-certified user, I really appreciate how easy Avalara is to use and implement. The integration with NetSuite is pre-built, which makes it straightforward to incorporate Avalara into an implementation. Review collected by and hosted on G2.com.

What do you dislike about Avalara?

One area that could be improved is customer support response time, especially when you're working through an implementation issue and need an answer quickly. I’d also love to see more detailed, step-by-step documentation specifically for NetSuite integrations, since having clear implementation guides would make troubleshooting and setup even easier. Review collected by and hosted on G2.com.

Response from Celina Romera of Avalara

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Thanks for sharing what it’s been like to implement Avalara with your clients. We work hard to deliver seamless integrations, so we appreciate your feedback on the NetSuite connector. Thanks for taking the time to review.

Ashley N.

Mid-Market (51-1000 emp.)

9/24/2026

"Effortless Tax Compliance and Exemption Cert Management Across 36 States"

4/5

What do you like best about Avalara?

manages tax regulations and exemption certs for 36 states Review collected by and hosted on G2.com.

What do you dislike about Avalara?

struggles with multiple company codes and accomplishing things Review collected by and hosted on G2.com.

Response from Celina Romera of Avalara

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Hi Ashley, thanks for taking a moment to share your review. It’s great to hear Avalara is helping support your tax work across your businesses. We appreciate your feedback and your trust in us.