# Avalara support after payment: how do you get timely responses?

I used Avalara for filing VAT around the world, but I had a really frustrating experience with service after paying. It felt like emails went unanswered and customer support did not seem to care. For those who have used Avalara, how responsive has support been for you, and what have you done to get issues addressed?

##### Post Metadata
- Posted at: 5 months ago
- Author title: CEO
- Net upvotes: 1



## Related Product
[Avalara](https://www.g2.com/products/avalara/reviews)

## Related Category
[Sales Tax and VAT Compliance](https://www.g2.com/categories/sales-tax-and-vat-compliance)

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