# Augutech.io Reviews **Vendor:** Augutech **Category:** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking) **Average Rating:** 4.3/5.0 **Total Reviews:** 10 ## About Augutech.io Augutech is a cloud-based predictive dialer suitable for small to midsize businesses. Key features include inbound and outbound calling, automatic dialing, call recording and performance analytics. ## Augutech.io Reviews ### 1. A versatile brand that offers quality technology products with great features and affordability **Rating:** 4.5/5.0 stars **Reviewed by:** udit g. | consultant, Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2023 **What do you like best about Augutech.io?** The most beneficial aspect of Augutech is that it offers advanced call center technology to increase efficiency and productivity. The predictive dialing metrics provide valuable insights into the performance of the dialer, allowing businesses to make data-driven decisions. The trouble-free IVR configurations make it easy to set up and customize the system to meet specific business needs. The upsides can be : Increased Efficiency: The predictive dialer in Augutech helps to optimize call routing and reduces wait time, leading to improved call center efficiency. Real-Time Metrics: The predictive dialing metrics provide real-time insights into call performance, allowing you to make informed decisions and improve performance over time. Streamlined Workflow: Augutech integrates with other tools and platforms, streamlining the call center workflow and improving overall productivity. **What do you dislike about Augutech.io?** The least helpful aspect of Augutech is that it may sometimes result in high numbers of abandoned calls. The predictive dialing metrics may not always be accurate, leading to inefficient dialing. The IVR configurations may also require technical knowledge and expertise, leading to potential difficulties for inexperienced users. Some potential downsides can be: Inconsistent call connections: Some users may experience issues with call connections, leading to missed opportunities and frustrated customers. Technical difficulties: Technical issues may arise, leading to a decline in call quality and reliability. Limited customization: The dialer may not be fully customizable, making it difficult for users to tailor their calling system to meet their specific needs. Cost: Predictive dialers can be expensive, particularly for small and medium-sized businesses, which may not have the budget to invest in this technology. **What problems is Augutech.io solving and how is that benefiting you?** Augutech is helping us to increase efficiency and productivity. It predicts when agents will be available to make calls so they can make more calls in less time. The predictive dialing metrics provide real-time information on call results and help to monitor and optimize performance. The trouble-free IVR configurations help to streamline the customer experience by providing a clear and easy-to-use interface. The benefits of using Augutech predictive dialer and its related tools include improved call center efficiency, higher call completion rates, and improved customer satisfaction. The integration with Pipedrive and NetSuite is helping us to increase our run rate. ### 2. Best Customer Dialing Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Dhananjay K. | Php Expert (Laravel, cakephp, wordPress, shopify, codeigniter, node js), Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2023 **What do you like best about Augutech.io?** It is very easy to use and very convenient. It can handle multiple calls at a time which means a lot for a telecommunication business. It can work. We can listen recorded call as well. **What do you dislike about Augutech.io?** Sometimes it got stuck and hangs for a while. It is expensive when we compare it with similar competitors. While we are working on a higher data it takes much time to process. **What problems is Augutech.io solving and how is that benefiting you?** Augutech provides customer call-waiting solutions. It saves much money and man power to provides answers over call. ### 3. Great customer dialing tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Emily S. | Marketing Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Augutech.io?** Our sales representatives may choose which customers they wish to work with thanks to the program instead of pleading with potential customers to do business with them. Our sales department can choose from the low-hanging fruit by reaching hundreds of people per day instead of having to "beat up" every caller. Our sales representatives are available to speak with potential customers interested in our goods and services. Otherwise, the dialer looks for someone who is. Furthermore, it is a fully cloud-based solution without local hardware or specialized Internet connections. **What do you dislike about Augutech.io?** Sometimes, when moving computers, I have to reset my softphone. Additionally, it can be difficult to get through the voicemail maze when calling a customer service representative. There are periodic server failures. **What problems is Augutech.io solving and how is that benefiting you?** Our business had experimented with several dialers to discover the best fit, with most falling short of our expectations. We gave Augutech a try a few weeks ago, and they not only met but were even above our expectations. The dialer service is excellent, tech support is always helpful and readily available, and my person has been quite kind and polite. ### 4. Augutech Customer Handling Portal Review **Rating:** 3.5/5.0 stars **Reviewed by:** Vimal D. | Senior Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Augutech.io?** More Number of People Dial Handling Precisely without any Errors, Which is Milestone Achievement for the Customer Satisfaction. as of Now We are Happy with a User Experience Point Of View **What do you dislike about Augutech.io?** Just Need to Use More to Know the Gliteched if anything When Handling Large Number of Operations So then only We Can Able to Disclose the Negative Feedback about it **What problems is Augutech.io solving and how is that benefiting you?** Large Operation Handling Activity With Error and Trouble Shooting Will the Problem from our Side Which this SO eliminates that We are happy about the Requirement ### 5. best cloud based platform **Rating:** 4.5/5.0 stars **Reviewed by:** Sashi Anil K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Augutech.io?** Augutech gives us seamless experience while we are dialling calls on leads and we can easily fetch and listen our recorded calls also. **What do you dislike about Augutech.io?** Overall is good. Sometimes it got stuck for a while. **What problems is Augutech.io solving and how is that benefiting you?** easy to integrate with our CRM ### 6. Solid CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Greg G. | Insurance Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Augutech.io?** The overall reach Augutech allows a broker is amazing! This allows me to be more selective on who I want to do business with instead of hours of cold calling to find the right fit. This takes out the guesswork. **What do you dislike about Augutech.io?** Switching devices or computers can have a negative effect and delay your work. I noticed if I had to switch from my laptop to desktop it would cause the software to reboot and sometimes crash. **Recommendations to others considering Augutech.io:** Need some solid support at first but well worth the intergration headaches **What problems is Augutech.io solving and how is that benefiting you?** I think the biggest problem Augutech allows me to solve is the streamlined process of cold calls. This allows me to "cut the fat" in my calls and allows for more quality than quantity. ### 7. Love that it is cloud-based and predictive. Hate that it is so expensive. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2022 **What do you like best about Augutech.io?** I think the product is relatively easy to use and train new users on. It is our first choice when it comes to outbound dialing. I love that it is cloud-based and any issues we have had have been addressed quickly and appropriately by their customer service team. I also like that they offer a free trial prior to purchase. **What do you dislike about Augutech.io?** I do not like that it is so expensive. I do not like that it only integrates with Nextiva. I do not like that the training is an online training instead of in-person. **Recommendations to others considering Augutech.io:** They're very responsive if you send in support requests. I recommend reaching out to them sooner or later if you are having issues/catch a glitch. **What problems is Augutech.io solving and how is that benefiting you?** We use Augutech for all our outbound calling needs. This has saved us time, money, and effort in the long run. It is more intuitive than others we have used, so we have saved on training costs as well. ### 8. Augutech review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Augutech.io?** AuguTechs provide proficient result, + smart handling, complex data solving **What do you dislike about Augutech.io?** performance on high data.. take bit more time. **Recommendations to others considering Augutech.io:** Try once... it's worth to try and depend on **What problems is Augutech.io solving and how is that benefiting you?** call monitoring ,call records,call center work,call center ### 9. The leader software in industry for call center operations **Rating:** 5.0/5.0 stars **Reviewed by:** Durva P. | Lead engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 01, 2021 **What do you like best about Augutech.io?** The holding of huge number of calls big challenge for us which got solved. The user for feature are helping our executives along. **What do you dislike about Augutech.io?** The overall configuration of the system took a lot of time for us. The cost of the product can be minimized a bit. The installation guide is handy **What problems is Augutech.io solving and how is that benefiting you?** We can save lots of cost and time. The integration with existing systems is effortless. Our productivity got increased by 50 percent. ### 10. Customer Service is awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Vinod P. | Project Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2021 **What do you like best about Augutech.io?** Cloud based so don't need to handle multiple hardware and can be moved anywhere. Can work on any connection. **What do you dislike about Augutech.io?** Very basic design, call history can not be copied or print. **What problems is Augutech.io solving and how is that benefiting you?** Calling customer and following up for the billing and payment. ## Augutech.io Discussions - [What is Augutech used for?](https://www.g2.com/discussions/what-is-augutech-used-for) - [Añadiran mas metodos y diversidades de pago?](https://www.g2.com/discussions/anadiran-mas-metodos-y-diversidades-de-pago) - 1 upvote - [View Augutech.io pricing details and edition comparison](https://www.g2.com/products/augutech-io/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+19%3A27%3A29+-0500&secure%5Bsession_id%5D=3a94e6d7-ccb9-4f69-8d3b-6a78e547f783&secure%5Btoken%5D=8427f766dfb1f19a0bc524005d91a338937e02bbc8c723ab4a88eee375b2767b&format=llm_user) ## Augutech.io Features **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Contacts** - Personalization - Information Locater - Record Prospect Data **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking ## Top Augutech.io Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,580 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,160 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,311 reviews)