
it's just easy, straigtforwarded and it works as it should.
In our company It's a breeze to have Atera for IT support everyday
I use the ticketing , remote control via splashtop, patchmanagement, scripts, monitoring, reports, ...
Also installation was quick and easy. Review collected by and hosted on G2.com.
sometimes there is a small bug.
Like the Helpdesk tray icon that does not appear.
But it's like 2% it occurs and the help support is top notch ! Review collected by and hosted on G2.com.
Thanks for sharing your experience with Atera! It’s great to hear that the platform is making IT support easier for your company with its straightforward setup and daily-use features like ticketing, remote control, patch management, and monitoring.
It's also good to know that while minor bugs like the Helpdesk tray icon issue exist, Atera’s support team has been responsive in resolving them.
The combination of cost efficiency and comprehensive features seems to be a big win for your small/medium-sized business, especially compared to other vendors.
If you ever want to connect with others in the Atera community, share insights, or provide feedback, feel free to join the discussion here: https://community.atera.com. 🚀


