Link copied to clipboard # Atera IT Management vs Syncro Comparison - What are their main differences? Share [ Export ](/compare/atera-it-management/syncro/export.csv) AteraSyncro[+ Add Product](#) Pricing **Atera IT Management** Free Trial **Free Trial** · Free trial **Syncro** Free Trial **$129.00** Per Month · Core **Pricing Insights** from reviews Time to Implement **Atera IT Management** 1 month Based on 169 responses **Syncro** 1 month Based on 152 responses Return on Investment **Atera IT Management** 7 months Based on 157 responses **Syncro** 5 months2 months sooner Based on 150 responses Perceived Cost **Atera IT Management** $$$$$ **Syncro** $$$$$ Average Discount **Atera IT Management** 7% **Syncro** 7% ![Atera IT Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/atera-it-management.svg "Atera IT Management") ![Syncro](https://images.g2crowd.com/uploads/product/hd_favicon/e87d1f4bf4f5905c023b4f0f47a40d5d/syncro.svg "Syncro") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Atera IT Management** [ Ease of Use (595) ](https://www.g2.com/products/atera-it-management/reviews?filters%5Bsentiment_snippet%5D=1455567&qs=pros-and-cons#reviews)[ Features (392) ](https://www.g2.com/products/atera-it-management/reviews?filters%5Bsentiment_snippet%5D=1459820&qs=pros-and-cons#reviews)[ Missing Features (269) ](https://www.g2.com/products/atera-it-management/reviews?filters%5Bsentiment_snippet%5D=1455868&qs=pros-and-cons#reviews)[ Limited Features (199) ](https://www.g2.com/products/atera-it-management/reviews?filters%5Bsentiment_snippet%5D=1460622&qs=pros-and-cons#reviews) **Syncro** [ Ease of Use (245) ](https://www.g2.com/products/syncro/reviews?filters%5Bsentiment_snippet%5D=1925711&qs=pros-and-cons#reviews)[ Features (166) ](https://www.g2.com/products/syncro/reviews?filters%5Bsentiment_snippet%5D=1926813&qs=pros-and-cons#reviews)[ Missing Features (107) ](https://www.g2.com/products/syncro/reviews?filters%5Bsentiment_snippet%5D=1925781&qs=pros-and-cons#reviews)[ Improvement Needed (83) ](https://www.g2.com/products/syncro/reviews?filters%5Bsentiment_snippet%5D=1927040&qs=pros-and-cons#reviews) Integrations **Atera IT Management** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_370a1cdafc1cbfb031a2eefcdb5e5ef2/acronis-acronis-cyber-protect.png "Product Avatar Image") Acronis Cyber Protect ](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3fd8f9158be4ebbfc181b2580fb709af/acronis-cyber-protect-cloud-now-acronis-cyber-platform.png "Product Avatar Image") Acronis Cyber Protect Cloud ](https://www.g2.com/products/acronis-cyber-protect-cloud-now-acronis-cyber-platform/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_32a91044a1cccaa46cc7b9802c9a9b34/anydesk.png "Product Avatar Image") AnyDesk ](https://www.g2.com/products/anydesk/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2d21902221d613959291356e65a44049/axcient-x360cloud.png "Product Avatar Image") Axcient x360Cloud ](https://www.g2.com/products/axcient-x360cloud/reviews)[ View all ](https://www.g2.com/products/atera-it-management/integrations) **Syncro** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3fd8f9158be4ebbfc181b2580fb709af/acronis-cyber-protect-cloud-now-acronis-cyber-platform.png "Product Avatar Image") Acronis Cyber Protect Cloud ](https://www.g2.com/products/acronis-cyber-protect-cloud-now-acronis-cyber-platform/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_831a4a7d534c37202957407ef524b359/bitdefender-gravityzone-mdr.jpeg "Product Avatar Image") Bitdefender GravityZone MDR ](https://www.g2.com/products/bitdefender-gravityzone-mdr/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6ac6f020878e586ca3e7586408cb3c98/bitdefender-gravityzone-xdr.png "Product Avatar Image") Bitdefender GravityZone XDR ](https://www.g2.com/products/bitdefender-gravityzone-xdr/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_57a994d0e2df19ef00778ab9e66679fd/claris-filemaker.png "Product Avatar Image") Claris FileMaker ](https://www.g2.com/products/claris-filemaker/reviews)[ View all ](https://www.g2.com/products/syncro/integrations) Screenshots **Atera IT Management** ![Atera IT Management screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1881456/Customers_Dashboard.png) **Syncro** ![Syncro screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1791963/RMM-Sc-2-Carousel-1-2048x1463.png) **Ratings** from reviews Meets Requirements **Atera IT Management** 8.8 8.8991 **Syncro** 8.8 8.8372 Ease of Use **Atera IT Management** 9.2 9.21,145 **Syncro** 8.8 8.8380 Ease of Setup **Atera IT Management** 9.1 9.1997 **Syncro** 8.7 8.7337 Ease of Admin **Atera IT Management** 9.0 9.0637 **Syncro** 8.9 8.9274 Quality of Support **Atera IT Management** 9.0 9.0943 **Syncro** 8.5 8.5342 Has the product been a good partner in doing business? **Atera IT Management** 9.2 9.2626 **Syncro** 9.1 9.1268 Product Direction (% positive) **Atera IT Management** 9.3 9.3962 **Syncro** 9.0 9.0367 **Features** ratings from reviews Remote Support 7.8 487 7.5 224 Endpoint Management 7.2 286 5.5 85 Remote Monitoring & Management (RMM) 8.2 857 7.3 327 AI IT Agents 7.8 33 Not enough data IT Service Management (ITSM) Tools 8.1 190 Not enough data IT Asset Management 7.9 242 Not enough data AI Agents For Business Operations 9.4 23 Not enough data Professional Services Automation Not enough data 6.5 191 Network Monitoring 8.1 316 Not enough data Unified Endpoint Management (UEM) 7.5 41 Not enough data Help Desk 8.1 360 Not enough data Enterprise IT Management 8.4 96 Not enough data Service Desk 8.2 245 Not enough data Remote Desktop Not enough data 8.2 211 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 55.6% Mid-Market(51-1000 emp.) 31.0% Enterprise(\> 1000 emp.) 13.4% Small-Business(50 or fewer emp.) 55.6% Mid-Market(51-1000 emp.) 31.0% Enterprise(\> 1000 emp.) 13.4% Small-Business(50 or fewer emp.) 89.0% Mid-Market(51-1000 emp.) 10.0% Enterprise(\> 1000 emp.) 1.0% Small-Business(50 or fewer emp.) 89.0% Mid-Market(51-1000 emp.) 10.0% Enterprise(\> 1000 emp.) 1.0% **Reviewers' Industry** [![Atera IT Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/atera-it-management.svg "Atera IT Management")](https://www.g2.com/products/atera-it-management/reviews) Atera IT Management Information Technology and Services 30.8% Computer & Network Security 12.1% Manufacturing 3.2% Consumer Services 3.1% Marketing and Advertising 2.7% Other 48.0% [![Syncro](https://images.g2crowd.com/uploads/product/hd_favicon/e87d1f4bf4f5905c023b4f0f47a40d5d/syncro.svg "Syncro")](https://www.g2.com/products/syncro/reviews) Syncro Information Technology and Services 54.2% Computer & Network Security 24.5% Computer Networking 3.9% Computer Hardware 2.0% Consulting 1.5% Other 14.0% Alternatives **Atera IT Management Alternatives** ![Kaseya VSA](https://images.g2crowd.com/uploads/product/hd_favicon/ecb9bdd754b02209baddf11f0297f045/kaseya-vsa.svg "Kaseya VSA") [ Kaseya VSA ](/products/kaseya-vsa/reviews) ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne") [ NinjaOne ](/products/ninjaone/reviews) ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") [ TeamViewer ](/products/teamviewer/reviews) ![Datto RMM](https://images.g2crowd.com/uploads/product/hd_favicon/da4dafebced6fd70e2ee0dc64877752d/datto-rmm.svg "Datto RMM") [ Datto RMM ](/products/datto-rmm/reviews) **Syncro Alternatives** ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne") [ NinjaOne ](/products/ninjaone/reviews) ![Datto RMM](https://images.g2crowd.com/uploads/product/hd_favicon/da4dafebced6fd70e2ee0dc64877752d/datto-rmm.svg "Datto RMM") [ Datto RMM ](/products/datto-rmm/reviews) ![SuperOps](https://images.g2crowd.com/uploads/product/hd_favicon/fb255e941256da5bc91fa45318fae50d/superops.svg "SuperOps") [ SuperOps ](/products/superops/reviews) ![Pulseway](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9c466a98247e7379a0476d2a01de902f/pulseway.png "Pulseway") [ Pulseway ](/products/pulseway/reviews) ## Atera vs Syncro FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Atera vs Syncro? Atera stands out for its higher G2 rating, stronger Ease of Setup and Quality of Support scores, and automation strengths, while Syncro is recognized for ease of use and integrations. | [Atera](https://www.g2.com/products/atera/reviews) | [Syncro](https://www.g2.com/products/syncro/reviews) | | --- | --- | | 4.6/5 (1,247 reviews) | 4.5/5 (538 reviews) | | Small-Business | Small-Business | | 9.2 | 8.7 | | 9.0 | 8.5 | | Automation (273 all-time mentions) | Ease of Use (237 all-time mentions) | ### How do the pricing models of Atera and Syncro compare? Atera is rated higher for value, with a stronger Price/Cost satisfaction score than Syncro. - **Atera:** Reviewers highlight the per-technician pricing model as a major cost-saving advantage, especially for scaling device counts. - **Syncro:** Reviewers note that costs can add up when adding more features, and some mention the subscription could get pricey. - **Switching reasons:** Several reviewers switched to Atera or Syncro from other RMMs due to better pricing models and unified platforms. ### What are the best alternatives to Atera and Syncro? NinjaOne, TeamViewer, and SuperOps are the top three alternatives to Atera and Syncro. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5 (1,247 reviews) | Small-Business | Per-technician pricing model is a cost-saving advantage | Automation (273 all-time mentions) | | [Syncro](https://www.g2.com/products/syncro/reviews) | 4.5/5 (538 reviews) | Small-Business | Subscription can get pricey with added features | Ease of Use (237 all-time mentions) | | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5,024 reviews) | Mid-Market | — | Highly rated for reliability and support | | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4,154 reviews) | Small-Business | — | Remote access capabilities | | [SuperOps](https://www.g2.com/products/superops/reviews) | 4.4/5 (200 reviews) | Small-Business | — | Modern interface and automation | ### Which Remote Monitoring & Management (RMM) features should I prioritize when comparing Atera and Syncro? Buyers comparing Atera and Syncro should prioritize Automation, Integrations, Ticketing System, Patch Management, and Reporting. - **Automation:** Atera (273 all-time mentions), Syncro (106 all-time mentions) - **Integrations:** Syncro (105 all-time mentions), Atera (AnyDesk integration, 34 all-time mentions) - **Ticketing System:** Atera (136 all-time mentions), Syncro (recent reviews highlight ticketing and workflow management) - **Patch Management:** Atera (107 all-time mentions), Syncro (recent reviews cite patching and update management) - **Reporting:** Both products receive frequent reviewer feedback on reporting flexibility and customization ### What are the pros and cons of Atera vs Syncro? Atera's headline strength is automation, while Syncro's is ease of use and integrations. - **Atera strengths:** Automation (273 all-time mentions), robust feature set (260), ticketing system (136), patch management (107), all-in-one solution (103) - **Atera trade-offs:** Reviewers note reporting and customization could be more flexible, and some UI design choices are divisive - **Syncro strengths:** Ease of use (237 all-time mentions), easy setup (111), integrations (105), automation (106), customer support (98), time efficiency (82), intuitive interface (79) - **Syncro trade-offs:** Reviewers cite missing features (105), improvement needed (78), feature limitations (70), and some reporting and UI areas needing enhancement ### Is Atera or Syncro better for small businesses? Atera is the stronger fit for small businesses, supported by its largest segment and reviewer sentiment. - **Atera:** Small-Business is the largest segment, with reviewers consistently praising ease of setup, automation, and value for small teams. - **Syncro:** Small-Business is also the largest segment, with reviewers highlighting ease of use, integrations, and unified management for small MSPs. ### Which Remote Monitoring & Management (RMM) platform has better integrations? Syncro is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts. - **Atera:** AnyDesk integration is frequently mentioned (34 all-time mentions). - **Syncro:** Integrations with Xero (12 all-time mentions), Microsoft 365 (5), and Slack (4) are highlighted, with integrations cited in 105 all-time reviews. ### How do Atera and Syncro compare on customer support? Atera and Syncro are rated within 0.5 points on Quality of Support, with Atera holding a slight lead at 9.0 versus Syncro's 8.5. - **Atera:** Reviewers describe support as responsive and helpful, with several citing quick resolution of issues and strong onboarding assistance. - **Syncro:** Reviewers note customer support is generally positive, with timely responses, though some mention delayed ticket responses and areas for improvement. ### Which is easier to implement, Atera or Syncro? Atera leads on Ease of Setup with a 9.2 score versus Syncro's 8.7, reflecting a smoother implementation experience. - **Atera:** Reviewers consistently describe initial setup as very easy, with agent deployment and onboarding often completed in minutes and praised for clarity. - **Syncro:** Reviewers report straightforward setup and intuitive onboarding, though a few note minor challenges with admin-side configuration and UI learning curve. ### Which product has better Reporting? Reporting is a frequent focus for both Atera and Syncro, with reviewers noting trade-offs in flexibility and customization. - **Atera:** Reporting is cited in recent reviews as an area needing more customization and easier export options; reporting and ticketing system have 136 and 98 all-time mentions respectively. - **Syncro:** Reviewers highlight reporting as helpful for tracking assets and tickets, but note advanced reporting often requires exporting to external tools; reporting and feature limitations have 70 and 61 all-time mentions respectively.