# AssistEdge Reviews **Vendor:** EdgeVerve Systems **Category:** [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa) **Average Rating:** 4.0/5.0 **Total Reviews:** 12 ## About AssistEdge AssistEdge is a scalable automation platform that helps enterprises modernize customer service, improve business processes and enhance operational productivity. ## AssistEdge Reviews ### 1. Best automatic software that builds deeper connections between processes and people **Rating:** 3.5/5.0 stars **Reviewed by:** Linda R. | Marketing, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2023 **What do you like best about AssistEdge?** The very best thing I like about AssistEdge is how it automates different businesses from different sectors. This has greatly improved our operation process and increased our productivity. We have also been able to modernize and deepen our Interactions with other people. Our support team has been able to improve their services. It is actually the best tool for those businesses who want to upgrade to digital because it is very easy to automate using AssistEdge. You can easily automate whether you are a programmer or not **What do you dislike about AssistEdge?** The only two problems I have realized about the product is the connectivity problem, especially for a starter. Mapping a Profile is also challenging using AssistEdge **What problems is AssistEdge solving and how is that benefiting you?** We have been able to automate various business processes with a lot of people without either coding or programming knowledge. We can now get a lot of data without necessarily asking people. With. AssistEdge, you can get the best out of this technology ### 2. Good product with bright future **Rating:** 3.5/5.0 stars **Reviewed by:** Mayank T. | Executive - IT, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about AssistEdge?** The easy build interface for developers is the best part and easy plug-in integration. **What do you dislike about AssistEdge?** The limitations of drag and drop activities available and the some of the interface on the build studio. **What problems is AssistEdge solving and how is that benefiting you?** Automation of processes for various clients across the globe ### 3. One stop solution for all automations to the enterprise! **Rating:** 4.5/5.0 stars **Reviewed by:** Vinit D. | Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2023 **What do you like best about AssistEdge?** It clubs all the great features of automation and gives a cohesive end to end automation platform for enterprises. **What do you dislike about AssistEdge?** Still lacks some integrations that can be used as a plug and play with multiple enterprise systems. **What problems is AssistEdge solving and how is that benefiting you?** Conducting end to end testing after a patch update for Oracle Fusion and had used AssistEdge RPA for performing manual testing on fields. ### 4. Automation tool review for developers **Rating:** 3.5/5.0 stars **Reviewed by:** Dhruvesh R. | Senior System Integration Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2022 **What do you like best about AssistEdge?** Most helpful feature in this product is that we can automate the web application based interaction very easily and it also provides the support for adding customised library injection using selenium. **What do you dislike about AssistEdge?** There is one thing which I feel bad for the product is that it doesn't have required feature for automation of windows based applications. The deployment is quite stressful for developers. **What problems is AssistEdge solving and how is that benefiting you?** Using assistedge, I have prepared automation solutions for clients business requirement which help the client in reducing the man hours by 90% on managing their applications. ### 5. Simple and Best RPA tool **Rating:** 5.0/5.0 stars **Reviewed by:** Chetan S. | SOFTWARE DEVELOPER, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2022 **What do you like best about AssistEdge?** AssistEdge is best robotic process automation tool, control tower is good feature we can easily monitor all the BOTS which are setup under our user. monitoring can be done for all robots which are running, stopped, either in error state or in setup state , In all four state BOTS are categorized, we can also check all the machines current state under any one of the profiles of BOTS under our current users, notifications and process view are perfect feature of dashboard to monitor the complete activity. **What do you dislike about AssistEdge?** the thing which i dislike is, interface is not so user friendly , it needs more improvement, so that beginner can also handle, connectivity problem may occur which doesnt starts BOTS easily which are in stopped state, some options in menu pane after clicking opens in new window , should get open in same window but in new tab easily, some time it works very slow, portal takes time to get open. **What problems is AssistEdge solving and how is that benefiting you?** big business problems are solved easily via Assist edge RPA tool, it automates business processes and uses software robots to perform tasks which are otherwise performed by a person, manual user intervention is removed which increases business performance easily, which inturn increases business profits. these assists edge bots interact with other applications in a assigned rule base manner and performs assign task very quickly. ### 6. Automation made easy with AssistEdge **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2022 **What do you like best about AssistEdge?** It helps businesses in different sectors automate and make their processes easier and more convenient for their users. it is a one-stop shop for those company who wants to upgrade their use of technology. **What do you dislike about AssistEdge?** I don't have any dislikes, I like the products and services you are offering to companies who need such technology and advancement. **Recommendations to others considering AssistEdge:** Instead of looking for some products online, that can help you improve your services or even the tasks of your employees, why not choose AssistEdge. It is a one-stop shop to help your business grow. **What problems is AssistEdge solving and how is that benefiting you?** It makes our life easier and lessens human error. Using AI and automation greatly helps in this technology era and it provides all the data you needed without asking from different assigned personnel in the company. ### 7. Overall Good experience with Assist Edge as a Developer **Rating:** 4.0/5.0 stars **Reviewed by:** Utkarsh P. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2021 **What do you like best about AssistEdge?** The best part is the UI of the Assist Edge studio. It doesn't have many button unlike other RPA platforms which makes Assist Edge a User-friendly application w.r.t UI. **What do you dislike about AssistEdge?** Although AE offers almost all the functions which any RPA platform should have, the Admin Module Console is quite messy when it comes to control the BOT. Profile Mapping is a bit tricky tash here in Assist Edge **Recommendations to others considering AssistEdge:** You can opt Assist Edge for Automation, however, there are other better products in the market for the same purpose which has better capabilities and functions. **What problems is AssistEdge solving and how is that benefiting you?** I have recently automated a Service Desk operations for the client and they are quite happy with the solution and the speed of automation, which has helped them save ample FTE. ### 8. AssistEdge is an OK RPA tool for automation with few good features **Rating:** 3.0/5.0 stars **Reviewed by:** Amin P. | Intelligent Automation Developer, Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2020 **What do you like best about AssistEdge?** Custom code integration is very simple and feasible option always available. Controlling of bots, scheduling, monitoring is easy. **What do you dislike about AssistEdge?** Setup requires lots of technical knowledge and time for normal user. Reporting with pre-built templates not available to user and configuration is time consuming. **Recommendations to others considering AssistEdge:** Complex processes requires more .net technical expertise if using AE as a user. External applications integration is not provided fully as compared with other RPA tools. **What problems is AssistEdge solving and how is that benefiting you?** Clients finance, accounting processes automation is executed successfully with improved ROI and reduced FTE costs by 30%. ### 9. Drag and drop application without much prior knowledge of programming constructs. **Rating:** 4.5/5.0 stars **Reviewed by:** brijesh r. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2019 **What do you like best about AssistEdge?** I can automate most of my daily repetitive task by simply creating a flowchart of steps involved. interface is user friendly and we don't have to write much code, its just drag and drop. with the help of eva bot i can run or schedule my automation anytime. **What do you dislike about AssistEdge?** on doing automation with the help of google , Google was able to identify the bot and was asking me for image captcha. so my automation was failing in that case. and i had no idea how to bypass this captcha. **Recommendations to others considering AssistEdge:** I would highly recommend this product to people because with the help of this product we can save a lot of time and manual efforts.various repetitive task which use to consume a lot of time when done manually now can be automated with assist edge. **What problems is AssistEdge solving and how is that benefiting you?** some routine task of my office was made simple with the help of automation. instead of doing those repetitive task i just had to run the bot. ### 10. Drag and Drop RPA Tools **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2019 **What do you like best about AssistEdge?** Robotic Process Automation was never so easy without this tool. We can make our daily life processes very easy with the help of assist edge community edition. You don't need to know programming or coding to start automation. it has very user friendly template to solve most of our problems. just by dragging and dropping we can create and publish our automation. and with the help of eva bot we can easily schedule our automation whenever required. **What do you dislike about AssistEdge?** if we use google to fetch the data for automation, google will identify our bots and then we have to solve the image capcha to resolve this. **Recommendations to others considering AssistEdge:** If you are from testing background you can use automation for test cases without prior knowledge of coding just by using its simple drag and drop features for automation testing. **What problems is AssistEdge solving and how is that benefiting you?** We can use it for our daily life day to day repetitive problems that we have to solve. automation is good for repetitive processes and saves a lot of human efforts and time. I used it to filter out my useful emails, watch my working hours. and there are lots of stuff that you can do with automation. ### 11. AssistEdge: Infosys made Rpa tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2019 **What do you like best about AssistEdge?** 1.Visual editor feature and Scheduling bot is much easier 2.Embedded AI in tool. 3.Workflow design of the tool is best for RPA 4.AssistEdge is backed up with good community support. 5.I can analyse bot run history,task failures,task logs with its Bot analytics feature. **What do you dislike about AssistEdge?** 1. Sometimes ,fails to close the browser. 2.Bot fails in search Time out issue . 3. Dropdown selection feature is worst. **What problems is AssistEdge solving and how is that benefiting you?** It worked well most of the time as visual editor is embedded. So, i can automate things with our c# code. I worked for my client in tail spend management automation process. ### 12. Excellent Suite of Robotic Process Automation tools **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2019 **What do you like best about AssistEdge?** * Automates repetitive processes using AI enabled bots. * Tracks the processes and identifies automation opportunities * Supports multi-channel collaboration with multiple media * Single platform for heterogeneous processes/ business applications * Platform can be hosted in Enterprise Cloud **What do you dislike about AssistEdge?** * Initial phases of implementation could be time intensive **Recommendations to others considering AssistEdge:** The platform is excellent for Business processes that are well defined but involve manual intervention in terms of process, tracking and measuring the progress. **What problems is AssistEdge solving and how is that benefiting you?** * Helps clients identify automation opportunities and enables automation of repetitive processes that required manual intervention in the past. * Implementation of RPA suite helped channelize human resources to more productive work and thereby improve operational efficiency. - [View AssistEdge pricing details and edition comparison](https://www.g2.com/products/assistedge/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+07%3A18%3A30+-0500&secure%5Bsession_id%5D=c659075a-081c-415b-8ab2-14b8699b688d&secure%5Btoken%5D=abf95e290ad6c37e325b4de0526bc2e26d5162aaa343150b6997cecb6e4ae20c&format=llm_user) ## AssistEdge Features **Automation Building** - Visual Editor - Workflow Recording - Pre-Built Templates - Custom Automation - Collaboration - Ease of Bot Creation **Bot Management & Execution** - Bot Scheduling - Attended Automation - Unattended Automation - Bot Performance Analytics - Data and Product Security - Scalability **Intelligent Automation** - OCR - Machine Learning - NLP **Agentic AI - Robotic Process Automation (RPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top AssistEdge Alternatives - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (5,824 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,009 reviews) - [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) - 4.5/5.0 (347 reviews)