G2 reviewers report that Automation Anywhere excels in user experience, with its cloud-native platform and intuitive drag-and-drop interface making it easy for users to create bots without extensive technical skills. This ease of use is a significant advantage for teams looking to automate repetitive tasks efficiently.
Users say that AssistEdge provides a comprehensive automation solution, particularly for enterprises, with features that allow for effective monitoring of bots. The "control tower" feature is highlighted as a strong point, enabling users to oversee all bots in various states, which can enhance operational oversight.
Reviewers mention that Automation Anywhere has a higher overall satisfaction score compared to AssistEdge, reflecting a more favorable user experience. Many users appreciate how the platform helps save time by automating daily repetitive tasks, which can significantly improve productivity.
According to verified reviews, AssistEdge is praised for its robust capabilities in custom automation, receiving higher ratings in this area compared to Automation Anywhere. This flexibility can be particularly beneficial for organizations with unique automation needs that require tailored solutions.
Users highlight that while Automation Anywhere has a slightly lower score in ease of setup, its quick implementation process is often noted as a positive aspect. In contrast, AssistEdge's setup is perceived as more straightforward, which may appeal to teams prioritizing a seamless onboarding experience.
G2 reviewers indicate that Automation Anywhere's support quality is highly rated, with users appreciating the responsiveness and helpfulness of the support team. This contrasts with AssistEdge, which, while still rated positively, does not match the same level of satisfaction, suggesting that users may find more reliable assistance with Automation Anywhere.
Pricing
Entry-Level Pricing
AssistEdge
No pricing available
Automation Anywhere
No pricing available
Free Trial
AssistEdge
No trial information available
Automation Anywhere
Free Trial is available
Ratings
Meets Requirements
8.3
8
8.8
3,577
Ease of Use
7.9
8
8.9
3,592
Ease of Setup
8.7
5
8.3
1,470
Ease of Admin
8.3
5
8.4
1,420
Quality of Support
8.5
8
8.7
3,440
Has the product been a good partner in doing business?
Is there a convenient way for bots to read scanned PDF files?
10 Comments
PP
It depends on the quality of the scanned docs. There are some high end tools like AA IQBOT. But even they will fail if the quality is not good enough. If the...Read more
What's the best way to extract data if Object Cloning isn't working?
5 Comments
MR
If object cloning us not working for you please try OCR or IR. Read more
Sometimes when bot is running, I noticed that error screenshots as blank or black screen.Why?
5 Comments
VR
maybe internet slow. when the screen flickering the white screen appears, on that time screenshot will be takenRead more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.