Arctera Backup Exec Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

19 months

User Insights

Average based on 275 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Arctera Backup Exec Media

Arctera Backup Exec Demo - Backup Exec dashboard
Main Backup Exec monitoring dashboard

Arctera Backup Exec Reviews (82)

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Reviews

Arctera Backup Exec Reviews (82)

View 1 Video Reviews
4.2
275 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and reliable performance of this backup solution, highlighting its effectiveness in managing complex backup tasks across various environments. Many appreciate its intuitive interface and comprehensive features, which simplify backup and recovery processes. However, some users note that the licensing structure can be confusing, which may impact overall satisfaction.

Pros & Cons

Generated from real user reviews
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Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Nice backup software that does the job"
4/5
What do you like best about Arctera Backup Exec?

This software is very intuitive and easy to use Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

Lack of advance setting like commvault can submit Review collected by and hosted on G2.com.

Flavio S.
FS
Flavio S.
Cyber Security
Government Administration
Mid-Market (51-1000 emp.)
"useful program for the management of enterprise backup"
4/5
What do you like best about Arctera Backup Exec?

this software is very simple tu use, i try different product to backup our systems, symsntec backup exec is better than other similar products. I prefer the GUI interface , it's very user friendly.

every month in my company we proceed with the disaster recovery testing and i never had any problems for restoring files Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

this software require many hardware resources , not suitable for older systems

this software is very simple tu use, i try different product to backup our systems, symsntec backup exec is better than other similar products. I prefer the GUI interface , it's very user friendly.

Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Useful product!"
4/5
What do you like best about Arctera Backup Exec?

Product allows me to backup my products and makes me more comfortable on a day in and out basis. Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

At first it was difficult to install but once we got used to it- there were no issues. Review collected by and hosted on G2.com.

Roberto B.
RB
Roberto B.
End Users Services & Support
Financial Services
Mid-Market (51-1000 emp.)
"One of the best"
3.5/5
What do you like best about Arctera Backup Exec?

One of the best available. Support, extremely personalizable and granular restore.

Need time to configure but in case of error you are able to restore or find problem in log file.

Must have in these day with Cryptolocker infection. Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

Not easy to configure, u need a training or some course. I

Got some problem labeling dat tapes. It's a bit complicated to create dat tape set.

Too meny services to monitoring. Review collected by and hosted on G2.com.

Michael J.
MJ
Michael J.
IT Systems Engineer
Retail
Mid-Market (51-1000 emp.)
"Symantec Backup Exec"
3.5/5
What do you like best about Arctera Backup Exec?

Works great for simple Backup Solutions. We have used this product for about 10 years now to backup Medical Images to Tape and Disk. Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

They do not handle Virtual Environments very well. Also the Customer service has been lacking. They have no ability to apply solutions to special circumstances. Review collected by and hosted on G2.com.

Brian J.
BJ
Brian J.
IT Manager & Systems Administrator
Real Estate
Mid-Market (51-1000 emp.)
"A robust backup solution"
3.5/5
What do you like best about Arctera Backup Exec?

I like the fact that some of the old features of Symantec Backup Exec have been restored. This was one of the main reasons that we stopped using it to begin with. The bare metal restore feature has come in handy in a couple of situations when we've had older servers fail and needed to restore to virtual or to newer physical servers. Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

There weren't a whole lot of things that we disliked about the product. Although we just used it in a test environment, it performed very well, especially the bare metal restore capabilities. BMR can really save your bacon if you've just had a server fail and need to virtualize or replace it with new and different hardware. Review collected by and hosted on G2.com.

Verified User in Research
CR
Verified User in Research
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Symantec Backup Exec 2012"
3.5/5
What do you like best about Arctera Backup Exec?

Coming from an older version of Backup Exec such as 12.5 the interface is a complete overhaul, in fact the fundamental way in which you set backups up is very different. That said there is a lot of improvement and it's much easier to adjust individual server backups that it was before although there is a bit of a learning curve to be had with this kind of drastic change Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

Initially the interface overhaul caused problems because a number of features were missing and the option to have a job centric view was gone but that has since been restored. Review collected by and hosted on G2.com.

Pankaj A.
PA
Pankaj A.
Business Continuity & Recovery Consultant
Information Technology and Services
Enterprise (> 1000 emp.)
"Backup Exec for Disaster Recovery "
4/5
What do you like best about Arctera Backup Exec?

Easy to recover physical server and Virtual servers in either Hyper-V or VMware Enterprise environments using Simplified Disaster Recover (SDR) step by step recovery.

Recovery of individual virtual machines is greatly assisted with the snapshot agents provided by Symantec

Also very good agent product to recovery Exchange , Exchange Mailboxes and SQL database applications and Sharepoint

Backup Exec Support Online is very helpful in solving issues Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

The user interface with later versions of Backup Exec have become less user friendly

With slight improvement with version 2014

The product can prove expensive after all the Licenses for the addtional agents have been purchased

Need to regularly Liveupdate the product with the latest hotfixes and patches which may require down time Review collected by and hosted on G2.com.

Ravi S.
RS
Ravi S.
System Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"ease of management, better all in one product "
3.5/5
What do you like best about Arctera Backup Exec?

Ease of use\management

backups from one central console

restore facility which allows restoration of data to different locations

backs up various from of application\ datasets like, database, exchange, files and virtual environment, NDMP etc. Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

I have had issues in the past between our Spectra and the Symantec Backup Exec software losing the drives that were setup

Recovery of application servers overly complex Review collected by and hosted on G2.com.

Herry S.
HS
Herry S.
IT Support Engineer
Oil & Energy
Mid-Market (51-1000 emp.)
"Good backup product and will continue using it"
4/5
What do you like best about Arctera Backup Exec?

The reliability of the products and options to do various backup from database, exchange, files and virtual backups. Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

Nothing particular. As I am an avid user of symantec netbackup product, the way to set up backup policy in Backup Exec is bit confusing at times. Review collected by and hosted on G2.com.

Questions about Arctera Backup Exec? Ask real users or explore answers from the community

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Verified User
G2
Verified User
Last activity over 6 years ago

does Symantec backup exec trial version have the ability to delete files

GU
Guest User

What is Veritas Backup Exec used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

19 months

Average Discount

11%

Arctera Backup Exec Comparisons
Arctera Backup Exec Features
File Server Backup
Database Server Backup
Virtual Machines
Continuous Backup
Disaster Recovery
Storage Capacity
Security Standards
Cloud Data Protection
Data Deduplication
On Premises Recovery
Product Avatar Image
Arctera Backup Exec
4.2/5(275)