Arctera Backup Exec Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

19 months

User Insights

Average based on 275 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Arctera Backup Exec Media

Arctera Backup Exec Demo - Backup Exec dashboard
Main Backup Exec monitoring dashboard

Arctera Backup Exec Reviews (82)

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Reviews

Arctera Backup Exec Reviews (82)

View 1 Video Reviews
4.2
275 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and reliable performance of this backup solution, highlighting its effectiveness in managing complex backup tasks across various environments. Many appreciate its intuitive interface and comprehensive features, which simplify backup and recovery processes. However, some users note that the licensing structure can be confusing, which may impact overall satisfaction.

Pros & Cons

Generated from real user reviews
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Rohan B.
RB
Rohan B.
Sr Data Operations Analyst
Small-Business (50 or fewer emp.)
"Good Features but Needs Better User-Friendliness and Faster Performance"
3.5/5
What do you like best about Arctera Backup Exec?

It's good, but I think it could be more user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

It takes some time to refresh, and occasionally it lags. Review collected by and hosted on G2.com.

Andrejs S.
AS
Andrejs S.
Information System Administrator
Mid-Market (51-1000 emp.)
"Very good and very fast IT Technical support."
4/5
What do you like best about Arctera Backup Exec?

It supports deduplication of data. It allows you to write data on tapes. Installation and upgrade process is not complex at all. Very good and very fast IT Technical support.

New feature appeared - Anomaly detection. Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

Sometimes BackupExec agent overloads Windows OS. I have noticed such problem on one of our domain controllers. Log files by default are being too much generated and you need to tune Windows Registry, to get rid of them.

In Anomaly detection - it is not possible to understand, what exactly has happened. For example - on domain controller. We see notifications, but have no idea, what happens, what has increased, which exactly folder.

System does not support Nutanix HCI. Review collected by and hosted on G2.com.

Gianpiero C.
GC
Gianpiero C.
Mid-Market (51-1000 emp.)
"Easy to setup and fast to deliver"
4/5
What do you like best about Arctera Backup Exec?

I use Backup Exec since 10 years. I appreciate the easy of use for deploy a file-based backup and how fast is the implementation process. I can monitor the backup logs with users having basic tech knowledge Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

The cost of the solutions increases if you need to get more features (lik DB backup, cloud, backup, etc.) Review collected by and hosted on G2.com.

JM
Jason M.
Small-Business (50 or fewer emp.)
"Healthcare Co Relies on Backup Exec for HIPAA Compliance and SOC Audits"
4/5
What do you like best about Arctera Backup Exec?

Encryption using AES ensures backups are HIPAA compliant and passing annual SOC Type 2 audits. Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

Cannot create multiple backup jobs in a queue which would ensure subsequent backups start ASAP after the previous ones complete. We have no way of knowing exact timing of how long a particular server would complete backup so we estimate. E.g., SVR01 starts at 8 PM and usually takes < 4 hrs. so SVR02 is scheduled for midnight. However, some days SVR01 takes > 4 hrs. It would be nice if we could "link" multiple jobs together. Review collected by and hosted on G2.com.

Nathan R.
NR
Nathan R.
Network Administrator
Small-Business (50 or fewer emp.)
"15 year Backup Exec user"
3.5/5
What do you like best about Arctera Backup Exec?

Ease of Use and great Customer Support. BE is mostly a set-and-forget program. Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

Sometimes expired backup sets don't get deleted off of external hard drives when they are no longer needed. I have had some expired sets stay on for years. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"An excellent backup and recovery software for small business"
3.5/5
What do you like best about Arctera Backup Exec?

The scheduling feature in Backup Exec allows for automated backups, reducing the risk of data loss. The software supports various backup methods, including full, incremental, and differential, providing flexibility in managing storage space and minimizing backup times. Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

latest subscription Licensing prices

occasional performance issues with backups and restores, especially when dealing with large amounts of data Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Backup Exec Experience"
4/5
What do you like best about Arctera Backup Exec?

User friendly and simple to configure and monitor. Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

File-level backup is slow and this can be improve. may be it is possible that new or lastest version it is already taken care. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Mid-Market (51-1000 emp.)
"Backup Exec"
4/5
What do you like best about Arctera Backup Exec?

Keeps good backups of our local servers. Easy to manage Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

Sometimes hard to update. Licensing can be difficult to update Review collected by and hosted on G2.com.

DB
don b.
IT Manager
Mid-Market (51-1000 emp.)
"Backup exec has been great over the years, sometimes support is questionable."
4/5
What do you like best about Arctera Backup Exec?

I have full backups every night almost 2TB that complete quite reliably. Some issues with external usb drives going offline and back online to cause a failed backup. Exchange backups must be done in two different ways in order to cover your butt and clear log files after a full agent backup. Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

Support is mainly overseas, and there may be a language issue. Support likes to collect all logs before beginning, delaying solutions for several days while they review the logs. Virtual full backups of exchange do not relieve log files. Now after the latest Veritas BE 21 update, exchange log files are deleted! Review collected by and hosted on G2.com.

HS
Hideo S.
Mid-Market (51-1000 emp.)
"Thank you always"
4/5
What do you like best about Arctera Backup Exec?

・Good support response

・Compatible with VMware Review collected by and hosted on G2.com.

What do you dislike about Arctera Backup Exec?

Difficult to use compared to other company's products (Arcserve) Review collected by and hosted on G2.com.

Questions about Arctera Backup Exec? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Veritas Backup Exec used for?

Verified User
G2
Verified User
Last activity over 6 years ago

does Symantec backup exec trial version have the ability to delete files

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

19 months

Average Discount

11%

Arctera Backup Exec Comparisons
Arctera Backup Exec Features
File Server Backup
Database Server Backup
Virtual Machines
Continuous Backup
Disaster Recovery
Storage Capacity
Security Standards
Cloud Data Protection
Data Deduplication
On Premises Recovery
Product Avatar Image
Arctera Backup Exec
4.2/5(275)