--- title: ArcGIS Network Analyst Reviews meta_title: 'ArcGIS Network Analyst Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23 reviews by the users' company size, role or industry to find out how ArcGIS Network Analyst works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 23 scale: '5' date_modified: '2026-09-22' parent_category: name: Distribution url: https://www.g2.com/categories/distribution ---

ArcGIS Network Analyst Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

User Insights

Average based on 23 real user reviews.

Perceived Cost

$$$$$
Karthick K.
KK
Karthick K.
Team Lead GIS
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Accurate, Efficient Routing and Network Analysis with ArcGIS Network Analyst"
5/5
What do you like best about ArcGIS Network Analyst?

What I like best about ArcGIS Network Analyst is its ability to perform advanced routing and network-based analysis with high accuracy and efficiency. It helps optimize routes, calculate shortest paths, perform service area analysis, and solve real-world transportation and logistics problems. The integration with ArcGIS Pro and support for automation through Python make it highly valuable for large-scale GIS and routing projects. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Network Analyst?

One limitation of ArcGIS Network Analyst is that advanced analysis can become complex for beginners, especially when configuring network datasets and travel parameters. Large network analyses may also require high system resources and processing time. Additionally, licensing and access to premium routing services can increase overall project cost. Review collected by and hosted on G2.com.

Verified User in Chemicals
UC
Verified User in Chemicals
Enterprise (> 1000 emp.)
"it's a powerful toolset that we have incorporated into our business processes. "
3.5/5
What do you like best about ArcGIS Network Analyst?

the power of the tools and how we were able to use most of all the network analyst tools within our routing business; it not only saves us a lot of time from the old days of excel and googling locations to being able to expand our ability to cover more with the same amount of people. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Network Analyst?

it's not customizable; eventually the custom scripting we've had to do to meet our business needs will come to a head and it may make us have to step back and re-evaluate our business processes as we keep updating and having to re-write our scripts to keep the tools working for our business needs. Review collected by and hosted on G2.com.

Verified User in Law Enforcement
IL
Verified User in Law Enforcement
Small-Business (50 or fewer emp.)
"Very helpful when QA/QCing street centerlines to ensure segment connectivity."
4/5
What do you like best about ArcGIS Network Analyst?

It's very easy to use when QA/QCing street centerlines to be used for emergency management and first responders. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Network Analyst?

Not able to find certain roads that are not connected. Or wish there were ways to find or flag roads that are not snapped or connected. Review collected by and hosted on G2.com.

Emily M.
EM
Emily M.
Community Outreach and Fundraising
Mid-Market (51-1000 emp.)
"ESRI mapping programs are useful, but not the most user-friendly"
3.5/5
What do you like best about ArcGIS Network Analyst?

With most ArcGIS programs including ArcGlobe, ArcMap, and ArcScene, theere is a tool for almost anything you could want to do. The amount of different analyses and projections that these programs can do is far greater than the average person would need, and is much greater than QGIS or comporable free programs. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Network Analyst?

The program itself is costly, and many of the tools do not come with the basic version, but must be purchased separately with packages. The basic version is great for making maps, displaying spatial data, and running simple analysis tools, but any more detailed analysis, for example all of the Spatial Analyst tools, must be purchased in addition to ArcMap. Also the program is not very user-frienly, often error messages pop up with no explanation. However, there are enough tutorials online to overcome this. Review collected by and hosted on G2.com.

Jill M.
JM
Jill M.
Adjunct Professor
Enterprise (> 1000 emp.)
"Very intuitive UI and great support"
4/5
What do you like best about ArcGIS Network Analyst?

We used a variety of ERSI products at the GIS lab Cal Poly Pomona. I teach in the business college and used the software in supporting my premise in my thesis for adding GIS technology to the business school curriculum. I mapped the demographic data to prepare a feasibility report for a start-up business in Rancho Cucamonga, CA and having thoroughly enjoyed the process, sought to build curriculum for incorporation into the college. The overall response from the students for my thesis was outstanding but I am still waiting to hear from fellow professors. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Network Analyst?

I disliked the computing power required to build the maps. It is resource heavy and makes it a barrier to entry for smaller companies. Review collected by and hosted on G2.com.

Verified User in Environmental Services
UE
Verified User in Environmental Services
Small-Business (50 or fewer emp.)
"ArcGIS"
4/5
What do you like best about ArcGIS Network Analyst?

I love how easy this program is to use. I started using ArcGIS as a complete beginner to the GIS world and was able to catch on very easily, especially with all the tutorials provided. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Network Analyst?

I would say the only thing that I didn't like about ArcGIS was the Python programming aspect to it. Review collected by and hosted on G2.com.

Sydney M.
SM
Sydney M.
Research Associate
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Highly Accurate for Drive Time Mapping"
4/5
What do you like best about ArcGIS Network Analyst?

I like that it is highly accurate. It works very well with ArcGIS for desktop as an extension. It is easy to use, there are many manuals online that can be used to assist in learning the tool. It computes drive service area analysis quickly. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Network Analyst?

You need to locate or create a streets file in order to use the tool. Not for use by someone who does not have any ArcGIS experience. ESRI is very difficult to work with and their customer support is not the greatest at all. Review collected by and hosted on G2.com.

Sumaan K.
SK
Sumaan K.
Business Development - Digital Marketing
Marketing and Advertising
Small-Business (50 or fewer emp.)
"GIS Professional, formerly LiDAR Analyst"
4.5/5
What do you like best about ArcGIS Network Analyst?

Wide breadth of applications for the software with intuitive tools. Additionally high customization with a great deal of granularity to data measurement and visualization. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Network Analyst?

Can be a little overwhelming and often has too many tools that you may not use regularly. Review collected by and hosted on G2.com.

TM
Thomas M.
Small-Business (50 or fewer emp.)
"Generally good product"
4/5
What do you like best about ArcGIS Network Analyst?

Creating 2, 3, 4 mile service areas around facilities Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Network Analyst?

Like any software you need to look for quirks. Setting this up is also not very intuitive; however it beats the early days of dynamic segmentation. Review collected by and hosted on G2.com.

Verified User in Civil Engineering
UC
Verified User in Civil Engineering
Mid-Market (51-1000 emp.)
"Great software for keeping track of sewer systems"
3.5/5
What do you like best about ArcGIS Network Analyst?

The visual aspects of the program is great. Allows you to easily see what is going on in the system and easily identify each part of the system. Review collected by and hosted on G2.com.

What do you dislike about ArcGIS Network Analyst?

The software is somewhat difficult to understand at first. It can be overwhelming if you have never used any GIS type of software before. But just like anything thing else, it gets easier with time and practice. Review collected by and hosted on G2.com.

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GU
Guest User
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Last activity 5 months ago

What is ArcGIS Network Analyst used for?

Pricing

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