# ArcGIS Network Analyst Reviews **Vendor:** Esri **Category:** [Route Planning Software](https://www.g2.com/categories/route-planning-software) **Average Rating:** 4.0/5.0 **Total Reviews:** 23 ## About ArcGIS Network Analyst ArcGIS Network Analyst provides network-based spatial analysis tools for solving complex routing problems. It uses a configurable transportation network data model, allowing organizations to accurately represent their unique network requirements. ## ArcGIS Network Analyst Reviews ### 1. Accurate, Efficient Routing and Network Analysis with ArcGIS Network Analyst **Rating:** 5.0/5.0 stars **Reviewed by:** Karthick K. | Team Lead GIS, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about ArcGIS Network Analyst?** What I like best about ArcGIS Network Analyst is its ability to perform advanced routing and network-based analysis with high accuracy and efficiency. It helps optimize routes, calculate shortest paths, perform service area analysis, and solve real-world transportation and logistics problems. The integration with ArcGIS Pro and support for automation through Python make it highly valuable for large-scale GIS and routing projects. **What do you dislike about ArcGIS Network Analyst?** One limitation of ArcGIS Network Analyst is that advanced analysis can become complex for beginners, especially when configuring network datasets and travel parameters. Large network analyses may also require high system resources and processing time. Additionally, licensing and access to premium routing services can increase overall project cost. **What problems is ArcGIS Network Analyst solving and how is that benefiting you?** ArcGIS Network Analyst solves complex transportation and routing problems by providing tools for route optimization, closest facility analysis, service area calculation, and network-based decision-making. It helps reduce manual planning efforts, improves travel efficiency, and supports accurate spatial analysis. For me, it benefits routing and logistics projects by saving time, improving operational efficiency, and enabling automated, data-driven solutions using GIS and Python workflows. ### 2. it's a powerful toolset that we have incorporated into our business processes. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2019 **What do you like best about ArcGIS Network Analyst?** the power of the tools and how we were able to use most of all the network analyst tools within our routing business; it not only saves us a lot of time from the old days of excel and googling locations to being able to expand our ability to cover more with the same amount of people. **What do you dislike about ArcGIS Network Analyst?** it's not customizable; eventually the custom scripting we've had to do to meet our business needs will come to a head and it may make us have to step back and re-evaluate our business processes as we keep updating and having to re-write our scripts to keep the tools working for our business needs. **What problems is ArcGIS Network Analyst solving and how is that benefiting you?** how disperse our field staff is, how to cluster services together for optimal coverage (VRP), finding alignments for new services we sell (closest facility). ### 3. Very helpful when QA/QCing street centerlines to ensure segment connectivity. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2019 **What do you like best about ArcGIS Network Analyst?** It's very easy to use when QA/QCing street centerlines to be used for emergency management and first responders. **What do you dislike about ArcGIS Network Analyst?** Not able to find certain roads that are not connected. Or wish there were ways to find or flag roads that are not snapped or connected. **What problems is ArcGIS Network Analyst solving and how is that benefiting you?** Ensuring that address points are being plotted out correctly to ensure that first responders are able to arrive to an address in a timely matter. Benefits realized were being able to see what police station or fire house are being assigned what community and being able to change boundaries based on this data. ### 4. ESRI mapping programs are useful, but not the most user-friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Emily M. | Community Outreach and Fundraising, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about ArcGIS Network Analyst?** With most ArcGIS programs including ArcGlobe, ArcMap, and ArcScene, theere is a tool for almost anything you could want to do. The amount of different analyses and projections that these programs can do is far greater than the average person would need, and is much greater than QGIS or comporable free programs. **What do you dislike about ArcGIS Network Analyst?** The program itself is costly, and many of the tools do not come with the basic version, but must be purchased separately with packages. The basic version is great for making maps, displaying spatial data, and running simple analysis tools, but any more detailed analysis, for example all of the Spatial Analyst tools, must be purchased in addition to ArcMap. Also the program is not very user-frienly, often error messages pop up with no explanation. However, there are enough tutorials online to overcome this. **What problems is ArcGIS Network Analyst solving and how is that benefiting you?** This is the most comprehensive software available for large scale mapping of wildlife movement, and makes it easy to create high-quality maps for presentations and publications. ### 5. Very intuitive UI and great support **Rating:** 4.0/5.0 stars **Reviewed by:** Jill M. | Adjunct Professor, Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2018 **What do you like best about ArcGIS Network Analyst?** We used a variety of ERSI products at the GIS lab Cal Poly Pomona. I teach in the business college and used the software in supporting my premise in my thesis for adding GIS technology to the business school curriculum. I mapped the demographic data to prepare a feasibility report for a start-up business in Rancho Cucamonga, CA and having thoroughly enjoyed the process, sought to build curriculum for incorporation into the college. The overall response from the students for my thesis was outstanding but I am still waiting to hear from fellow professors. **What do you dislike about ArcGIS Network Analyst?** I disliked the computing power required to build the maps. It is resource heavy and makes it a barrier to entry for smaller companies. **Recommendations to others considering ArcGIS Network Analyst:** Great product but need enterprise-level IT hardware **What problems is ArcGIS Network Analyst solving and how is that benefiting you?** Establishing location, traffic, customer demographics, local economics and other census data to assess viability for a start-up business in Rancho Cucamonga, CA ### 6. ArcGIS **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2018 **What do you like best about ArcGIS Network Analyst?** I love how easy this program is to use. I started using ArcGIS as a complete beginner to the GIS world and was able to catch on very easily, especially with all the tutorials provided. **What do you dislike about ArcGIS Network Analyst?** I would say the only thing that I didn't like about ArcGIS was the Python programing aspect to it. **What problems is ArcGIS Network Analyst solving and how is that benefiting you?** ArcGIS helped with completing projects all around the world. You are able to pull up street maps in any urban areas and help map out and plan resolutions to certain issues. For example, as a trial run, we were able to work out a new transit system for a populated city. Although it wasn't a serious plan of action, it was a good way to know how to use this program if we actually needed it for something like that. ### 7. Highly Accurate for Drive Time Mapping **Rating:** 4.0/5.0 stars **Reviewed by:** Sydney M. | Research Associate, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2018 **What do you like best about ArcGIS Network Analyst?** I like that it is highly accurate. It works very well with ArcGIS for desktop as an extension. It is easy to use, there are many manuals online that can be used to assist in learning the tool. It computes drive service area analysis quickly. **What do you dislike about ArcGIS Network Analyst?** You need to locate or create a streets file in order to use the tool. Not for use by someone who does not have any ArcGIS experience. ESRI is very difficult to work with and their customer support is not the greatest at all. **Recommendations to others considering ArcGIS Network Analyst:** Highly reliable. Much better than a free mapping tool found on the internet. I cannot compare it to QGIS. **What problems is ArcGIS Network Analyst solving and how is that benefiting you?** We are able to find whether or not certain sites are within a particular distance of something such as airports. We are able to see how much of a population a site is within. It answers complex questions that you would think require a lot of analysis. ### 8. GIS Professional, formerly LiDAR Analyst **Rating:** 4.5/5.0 stars **Reviewed by:** Sumaan K. | Business Development - Digital Marketing , Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about ArcGIS Network Analyst?** Wide breadth of applications for the software with intuitive tools. Additionally high customization with a great deal of granularity to data measurement and visualization. **What do you dislike about ArcGIS Network Analyst?** Can be a little overwhelming and often has too many tools that you may not use regularly. **Recommendations to others considering ArcGIS Network Analyst:** I think it's a practical solution for larger businesses that are pursuing large datasets with a great deal of granularity. **What problems is ArcGIS Network Analyst solving and how is that benefiting you?** Large data sets for measurement in a LiDAR Environment. Visualization as well as analysis. It is a very robust software with a great deal of processing capability. ### 9. Generally good product **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2018 **What do you like best about ArcGIS Network Analyst?** Creating 2, 3, 4 mile service areas around facilities **What do you dislike about ArcGIS Network Analyst?** Like any software you need to look for quirks. Setting this up is also not very intuitive; however it beats the early days of dynamic segmentation. **What problems is ArcGIS Network Analyst solving and how is that benefiting you?** I used location allocation to determine best locations for school sites. I use study areas to model the impact of charter schools opening and impacting our public schools. Also make transportation estimates as to how many students are eligible for bus transportation outside a two mile walkout. ### 10. Great software for keeping track of sewer systems **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about ArcGIS Network Analyst?** The visual aspects of the program is great. Allows you to easily see what is going on in the system and easily identify each part of the system. **What do you dislike about ArcGIS Network Analyst?** The software is somewhat difficult to understand at first. It can be overwhelming if you have never used any GIS type of software before. But just like anything thing else, it gets easier with time and practice. **Recommendations to others considering ArcGIS Network Analyst:** It is a great software that is definitely worth the initial investment. If it is something that your company or business can use I would definitely recommend looking into it. **What problems is ArcGIS Network Analyst solving and how is that benefiting you?** Using the township's GIS system to review sewer segments and keep track of all their data. ### 11. Great for Operations Analysis **Rating:** 4.0/5.0 stars **Reviewed by:** Marissa V. | Marketing and Communications Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about ArcGIS Network Analyst?** Using visualization to create meaningful and impactful insights **What do you dislike about ArcGIS Network Analyst?** Inputting data can be a bit tricky at times. ArcGIS wants data in a particular manner. **Recommendations to others considering ArcGIS Network Analyst:** To combat the data fickleness, I suggest making an appointment with the support staff and have them walk you through how to work with the software. **What problems is ArcGIS Network Analyst solving and how is that benefiting you?** Optimizing costs and understanding lead time ### 12. Look elsewhere **Rating:** 1.5/5.0 stars **Reviewed by:** Jeffrey H. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about ArcGIS Network Analyst?** This was supposed to be the best available but I think they are misleading people. **What do you dislike about ArcGIS Network Analyst?** The program is a super memory and resource hog. You're better off using paper maps than this. **What problems is ArcGIS Network Analyst solving and how is that benefiting you?** It helps when you need to find the right areas that aren't on a paper map. It updates frequently which is good. ### 13. great tool for supply chain analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Natalie B. | Assistant Research Faculty, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2018 **What do you like best about ArcGIS Network Analyst?** This tool allows you to use your own costs in a road network to find the least cost routes between two points. **What do you dislike about ArcGIS Network Analyst?** Confusion around the options for oneway restrictions **What problems is ArcGIS Network Analyst solving and how is that benefiting you?** I use Network Analyst to perform siting analyses. Finding the best location for a new biorefinery based on minimizing costs from feedstock source points to the biorefinery. ### 14. ArcGIS Network Analyst - How to get where you want to go **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2018 **What do you like best about ArcGIS Network Analyst?** A lot of functions to determine network connectivity, optimized routing, and distance to specific locations. **What do you dislike about ArcGIS Network Analyst?** You will need to scrub the input data for best results. **Recommendations to others considering ArcGIS Network Analyst:** Get trained on how to use it. **What problems is ArcGIS Network Analyst solving and how is that benefiting you?** How long it would take to get from Point A to Point. Coverage within a given time frame. ### 15. ArcGIS Network Analyst Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about ArcGIS Network Analyst?** ArcGIS in general is such a great GIS tool, so it was great to find out that there Network Analyst tool was an added feature. It was easy to use and provided great results. **What do you dislike about ArcGIS Network Analyst?** The results were sometimes slow to load, especially with larger datasets. **Recommendations to others considering ArcGIS Network Analyst:** Requires some knowledge of the already existing ArcGIS software. **What problems is ArcGIS Network Analyst solving and how is that benefiting you?** Working in the transportation industry, accurate spatial analysis tools are a must and this is what was provided. ### 16. COnnect your office with ease **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about ArcGIS Network Analyst?** Broad access to the GIS platform ensures that everyone in our office is connected, which allows us to do more. Which also means less redundant and useless work. **What do you dislike about ArcGIS Network Analyst?** Not much to say I don't like. Could be a little more user friendly but easy to learn. **What problems is ArcGIS Network Analyst solving and how is that benefiting you?** company car tracking and site locations of certain key features for job sites. ### 17. Great for advanced routing solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2018 **What do you like best about ArcGIS Network Analyst?** The fact that we can add a lot of constraints to not only the network dataset we create, but also the routing operations. **What do you dislike about ArcGIS Network Analyst?** There should be a better resource with column names for the attribute tables that the operations run off. There is a steep training curve. **Recommendations to others considering ArcGIS Network Analyst:** Make sure your network dataset is done well!!!!!! **What problems is ArcGIS Network Analyst solving and how is that benefiting you?** Vehicle Management; Optimized Routes to Remote Areas in the USA ### 18. My experience with ArcGIS Network Analyst **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2018 **What do you like best about ArcGIS Network Analyst?** The best thing about ArcGIS Network Analyst is that it provides a very nice idea about the routes and network. **What do you dislike about ArcGIS Network Analyst?** The only thing that I disliked about the ArcGIS Network Analyst is that it **Recommendations to others considering ArcGIS Network Analyst:** I would definitely recommend it. **What problems is ArcGIS Network Analyst solving and how is that benefiting you?** I mainly use it for my personal use cases. ### 19. Network Analyst has helped a great deal in finding and isolating leaks in our water network,. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2018 **What do you like best about ArcGIS Network Analyst?** I like the relative ease of use and the ability to give our user and web app that they can use with little knowledge of GIS. **What do you dislike about ArcGIS Network Analyst?** The web app can be clunky unless you know how to work with code to make an easier web app. **What problems is ArcGIS Network Analyst solving and how is that benefiting you?** Assisting user with water line leak isolations. ### 20. Good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about ArcGIS Network Analyst?** I like the UI and the flexibility of the application. **What do you dislike about ArcGIS Network Analyst?** UX could be more improved by adding a few features. **What problems is ArcGIS Network Analyst solving and how is that benefiting you?** As a system engineer, I use to solve routing problems and maintain a physical layer of computer networks ### 21. Good Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2018 **What do you like best about ArcGIS Network Analyst?** The options made available for statistical analysis. **What do you dislike about ArcGIS Network Analyst?** Tools could be organized a little better **What problems is ArcGIS Network Analyst solving and how is that benefiting you?** Utilizing road network data to determine the wood mill markets available for a parcel of land being considered for purchase. ### 22. ARC GIS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about ArcGIS Network Analyst?** The ease of use and the layering of maps:ARC **What do you dislike about ArcGIS Network Analyst?** It took me some time to get spun up on all the software could do. **What problems is ArcGIS Network Analyst solving and how is that benefiting you?** National Defenses ### 23. Distance Analysis **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2018 **What do you like best about ArcGIS Network Analyst?** The ability to find, through visualization, a shortest distance to a subject. **What do you dislike about ArcGIS Network Analyst?** Its pretty technical and requires numerous steps **What problems is ArcGIS Network Analyst solving and how is that benefiting you?** No business related ## ArcGIS Network Analyst Discussions - [What is ArcGIS Network Analyst used for?](https://www.g2.com/discussions/what-is-arcgis-network-analyst-used-for) - [View ArcGIS Network Analyst pricing details and edition comparison](https://www.g2.com/products/arcgis-network-analyst/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+23%3A36%3A12+-0500&secure%5Bsession_id%5D=4ee50d1e-e608-4414-ba19-3dc912bf5c20&secure%5Btoken%5D=a3bb7a7a202e10d4bc96985f282ed3038ad84c79321d3250f063a6b579529d41&format=llm_user) ## ArcGIS Network Analyst Features **Routing** - Master Routing - Default Routes - Route Assignment **Scheduling** - Master Schedule - Constraints - Adjustments - ETA **Optimization** - Priorities - Real Time - Dynamic Routing **Analytics** - Performance - Time & Costs - Productivity ## Top ArcGIS Network Analyst Alternatives - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - 4.2/5.0 (555 reviews) - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (943 reviews) - [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) - 4.5/5.0 (432 reviews)