AppointMate Reviews & Product Details

Name: AppointMate
Rating: 4.2 (4 reviews)

Top-Rated Alternatives

AxisCare Home Care Software

4.7/5(247)

Therap Services

4.6/5(234)

WellSky Personal Care

4.4/5(144)

View All Alternatives

AppointMate Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is AppointMate, and what problem is it built to solve?

AppointMate is a healthcare-management software solution for home health, hospice, and private duty care providers. It is built to support operational efficiency, compliance, and patient outcomes through technology-enabled healthcare management.

What company sizes is AppointMate designed for?

AppointMate is designed for teams of all sizes.

Which industries is AppointMate built to serve?

AppointMate is built to serve the Hospital & Health Care industry.

Does AppointMate offer an open API, and what does it integrate with?

AppointMate does not offer an open API.

What support options are available, and is live/human support included?

Support options include phone, email/help desk, and chat, with 24/7 live-representative support.

What training resources are available to help teams get started?

AppointMate provides webinars and documentation to help teams get started.

Webinars
Documentation

G2 reviews are authentic and verified.

Here's how.

JS

Jamie S.

Quality Assurance Nurse

Hospital & Health Care

Enterprise (> 1000 emp.)

1/31/2019

"Fairly easy to use and straight forward"

4/5

What do you like best about AppointMate?

It make scheduling a lot easier. I love the status tab. You can see when people have clocked in, arrived late, or have not clocked in at all. Review collected by and hosted on G2.com.

What do you dislike about AppointMate?

The constant reloading of the entire page every time you switch between consumer and employee. Sometimes the program can be a bit SLOW! Review collected by and hosted on G2.com.

KM

Kari M.

Hiring Manager/Care Coordinator

Hospital & Health Care

Enterprise (> 1000 emp.)

7/31/2018

"Appointmate is a great tool but hard to learn & navigate at times"

3.5/5

What do you like best about AppointMate?

Appointmate gives you excellent options for scheduling and it covers all aspects needed in our homecare office. We are able to schedule every other week schedules, pull detailed reports when needed, track live statuses of employees etc. I have used other scheduling programs during previous employment and it was difficult because we did not have access to the information we needed outside of the office. With appointmate you can access information from anywhere since it is a cloud based program. This is such a benefit!! Review collected by and hosted on G2.com.

What do you dislike about AppointMate?

Unless you know the program It can be hard to navigate. I have used appointmate for over 5 years and there are many areas within the program that I have not been able to use. Appointmate offers significant access to reports, if you know how to access them and which report to pull. It is difficult to know which report will give you the information you are seeking. Appointmate can also be slow at certain times, especially during our payroll time. Review collected by and hosted on G2.com.

Recommendations to others considering AppointMate:

I would recommend appointmate to others seeking a program such as this. It has huge benefits! I do wish it was easier to navigate to learn but overall is a great benefit to our office and company overall. Review collected by and hosted on G2.com.

What problems is AppointMate solving and how is that benefiting you?

Again I believe a huge benefit is being able to track employees live. It helps our office keep track of our employees and make sure they are at work and doing the tasks at hand. This is a huge benefit to our office and a huge benefit at payroll time. Review collected by and hosted on G2.com.

EK

Elizabeth K.

Customer Service Manager

Marketing and Advertising

Enterprise (> 1000 emp.)

12/16/2017

"Best system for home health care"

5/5

What do you like best about AppointMate?

Appointmate has it all. Scheduling, task list, consumer info sheet, logs employees hours, PTO days, you can email everyone and is a time saver for anyone not using the telephony system. Review collected by and hosted on G2.com.

What do you dislike about AppointMate?

I dislike having to double click on the task list interface, it makes mobile use a little tricky. Review collected by and hosted on G2.com.

Recommendations to others considering AppointMate:

I can not recommend any other way for a home health care agency to handle scheduling. Appointmate really has it all, whether you use the telephony system, which is simple to sync with Appointmate or whether you use standard time sheets. Review collected by and hosted on G2.com.

What problems is AppointMate solving and how is that benefiting you?

Scheduling number 1, there is no confusion having a consumer's info sheet attached to the schedule, reaching out to employees with one email sent through the system. The biggest benefit is having our employees be able to log on, get their schedule for the week and having access to everything they need. It cuts down on call time and employees can mark off their own tasks. Review collected by and hosted on G2.com.