# Top 10 Amdocs CES Alternatives & Competitors
**Average Rating:** 4.0/5
**Total Number of Reviews:** 2
Looking for alternatives or competitors to Amdocs CES? Other important factors to consider when researching alternatives to Amdocs CES include reliability and ease of use. The best overall Amdocs CES alternative is Agentforce Communications (formerly Salesforce Communications Cloud). Other similar apps like Amdocs CES are Customer Experience Management, ROUTEE, Ericsson BSCS IX, and Oracle Communications Billing and Revenue Management (BRM). Amdocs CES alternatives can be found in [Integrated Revenue and Customer Management (IRCM) for CSPs Software](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps) but may also be in [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics) or [Revenue Management Software](https://www.g2.com/categories/revenue-management).


## Best Paid & Free Alternatives to Amdocs CES
  - [Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/products/agentforce-communications-formerly-salesforce-communications-cloud/reviews)
  - [Customer Experience Management](https://www.g2.com/products/customer-experience-management/reviews)
  - [ROUTEE](https://www.g2.com/products/routee/reviews)
  - [Ericsson BSCS IX](https://www.g2.com/products/ericsson-bscs-ix/reviews)
  - [Oracle Communications Billing and Revenue Management (BRM)](https://www.g2.com/products/oracle-communications-billing-and-revenue-management-brm/reviews)
  - [CSG Ascendon](https://www.g2.com/products/csg-ascendon/reviews)
  - [Comarch BSS Suite](https://www.g2.com/products/comarch-bss-suite/reviews)
  - [Connect](https://www.g2.com/products/bequick-connect/reviews)
  - [SurePay](https://www.g2.com/products/surepay/reviews)
  - [Ericsson Charging System](https://www.g2.com/products/ericsson-charging-system/reviews)

## Top 10 Alternatives to Amdocs CES Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how Amdocs CES stacks up to the competition, check reviews from current & previous users in industries like Telecommunications, and find the best product for your business.


  ### 1. [Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/products/agentforce-communications-formerly-salesforce-communications-cloud/reviews)
By Salesforce
**Average Rating:** 4.5/5
**Total Reviews:** 27
Omni-Channel Sales, Customer Order Management and Service in the Cloud


Categories in common with Amdocs CES: [Integrated Revenue and Customer Management (IRCM) for CSPs](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps)

**Compare:** [Amdocs CES vs Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-amdocs-ces)
**Compare Agentforce Communications (formerly Salesforce Communications Cloud) with other alternatives:**
- [Agentforce Communications (formerly Salesforce Communications Cloud) vs Customer Experience Management](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-customer-experience-management)
- [Agentforce Communications (formerly Salesforce Communications Cloud) vs ROUTEE](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-routee)
- [Agentforce Communications (formerly Salesforce Communications Cloud) vs Ericsson BSCS IX](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-ericsson-bscs-ix)
- [Agentforce Communications (formerly Salesforce Communications Cloud) vs Oracle Communications Billing and Revenue Management (BRM)](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-oracle-communications-billing-and-revenue-management-brm)
- [Agentforce Communications (formerly Salesforce Communications Cloud) vs CSG Ascendon](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-csg-ascendon)
- [Agentforce Communications (formerly Salesforce Communications Cloud) vs Comarch BSS Suite](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-comarch-bss-suite)
- [Agentforce Communications (formerly Salesforce Communications Cloud) vs Connect](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-bequick-connect)
- [Agentforce Communications (formerly Salesforce Communications Cloud) vs SurePay](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-surepay)
- [Agentforce Communications (formerly Salesforce Communications Cloud) vs Ericsson Charging System](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-ericsson-charging-system)

  ### 2. [Customer Experience Management](https://www.g2.com/products/customer-experience-management/reviews)
By NetCracker
**Average Rating:** 4.5/5
**Total Reviews:** 1
The brands that stir passion deliver flawless, digital interactions with almost no friction between their customers and the services that they crave.


Categories in common with Amdocs CES: [Integrated Revenue and Customer Management (IRCM) for CSPs](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps)

**Compare:** [Amdocs CES vs Customer Experience Management](https://www.g2.com/compare/amdocs-ces-vs-customer-experience-management)
**Compare Customer Experience Management with other alternatives:**
- [Customer Experience Management vs Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-customer-experience-management)
- [Customer Experience Management vs ROUTEE](https://www.g2.com/compare/customer-experience-management-vs-routee)
- [Customer Experience Management vs Ericsson BSCS IX](https://www.g2.com/compare/customer-experience-management-vs-ericsson-bscs-ix)
- [Customer Experience Management vs Oracle Communications Billing and Revenue Management (BRM)](https://www.g2.com/compare/customer-experience-management-vs-oracle-communications-billing-and-revenue-management-brm)
- [Customer Experience Management vs CSG Ascendon](https://www.g2.com/compare/csg-ascendon-vs-customer-experience-management)
- [Customer Experience Management vs Comarch BSS Suite](https://www.g2.com/compare/comarch-bss-suite-vs-customer-experience-management)
- [Customer Experience Management vs Connect](https://www.g2.com/compare/bequick-connect-vs-customer-experience-management)
- [Customer Experience Management vs SurePay](https://www.g2.com/compare/customer-experience-management-vs-surepay)
- [Customer Experience Management vs Ericsson Charging System](https://www.g2.com/compare/customer-experience-management-vs-ericsson-charging-system)

  ### 3. [ROUTEE](https://www.g2.com/products/routee/reviews)
By AMD Telecom
**Average Rating:** 3.6/5
**Total Reviews:** 10
ROUTEE is a unified communications software that provides web and API communication as a service solution, so as to expand and simplify communication capabilities between people, applications, corporations, and machines.


Categories in common with Amdocs CES: [Integrated Revenue and Customer Management (IRCM) for CSPs](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps)

**Compare:** [Amdocs CES vs ROUTEE](https://www.g2.com/compare/amdocs-ces-vs-routee)
**Compare ROUTEE with other alternatives:**
- [ROUTEE vs Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-routee)
- [ROUTEE vs Customer Experience Management](https://www.g2.com/compare/customer-experience-management-vs-routee)
- [ROUTEE vs Ericsson BSCS IX](https://www.g2.com/compare/ericsson-bscs-ix-vs-routee)
- [ROUTEE vs Oracle Communications Billing and Revenue Management (BRM)](https://www.g2.com/compare/oracle-communications-billing-and-revenue-management-brm-vs-routee)
- [ROUTEE vs CSG Ascendon](https://www.g2.com/compare/csg-ascendon-vs-routee)
- [ROUTEE vs Comarch BSS Suite](https://www.g2.com/compare/comarch-bss-suite-vs-routee)
- [ROUTEE vs Connect](https://www.g2.com/compare/bequick-connect-vs-routee)
- [ROUTEE vs SurePay](https://www.g2.com/compare/routee-vs-surepay)
- [ROUTEE vs Ericsson Charging System](https://www.g2.com/compare/ericsson-charging-system-vs-routee)

  ### 4. [Ericsson BSCS IX](https://www.g2.com/products/ericsson-bscs-ix/reviews)
By Ericsson
**Average Rating:** 4.5/5
**Total Reviews:** 1
It offers an unrivalled combination of out-of-the box features with a high level of configurability. In keeping with the philosophy of Ericsson’s entire BSS portfolio its open state-of-the-art architecture is highly business adaptive, enabling stepwise modular upgrades in line with changes to the business environment.


Categories in common with Amdocs CES: [Integrated Revenue and Customer Management (IRCM) for CSPs](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps)

**Compare:** [Amdocs CES vs Ericsson BSCS IX](https://www.g2.com/compare/amdocs-ces-vs-ericsson-bscs-ix)
**Compare Ericsson BSCS IX with other alternatives:**
- [Ericsson BSCS IX vs Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-ericsson-bscs-ix)
- [Ericsson BSCS IX vs Customer Experience Management](https://www.g2.com/compare/customer-experience-management-vs-ericsson-bscs-ix)
- [Ericsson BSCS IX vs ROUTEE](https://www.g2.com/compare/ericsson-bscs-ix-vs-routee)
- [Ericsson BSCS IX vs Oracle Communications Billing and Revenue Management (BRM)](https://www.g2.com/compare/ericsson-bscs-ix-vs-oracle-communications-billing-and-revenue-management-brm)
- [Ericsson BSCS IX vs CSG Ascendon](https://www.g2.com/compare/csg-ascendon-vs-ericsson-bscs-ix)
- [Ericsson BSCS IX vs Comarch BSS Suite](https://www.g2.com/compare/comarch-bss-suite-vs-ericsson-bscs-ix)
- [Ericsson BSCS IX vs Connect](https://www.g2.com/compare/bequick-connect-vs-ericsson-bscs-ix)
- [Ericsson BSCS IX vs SurePay](https://www.g2.com/compare/ericsson-bscs-ix-vs-surepay)
- [Ericsson BSCS IX vs Ericsson Charging System](https://www.g2.com/compare/ericsson-bscs-ix-vs-ericsson-charging-system)

  ### 5. [Oracle Communications Billing and Revenue Management (BRM)](https://www.g2.com/products/oracle-communications-billing-and-revenue-management-brm/reviews)
By Oracle
**Average Rating:** 4.2/5
**Total Reviews:** 4
Fuel disruptive innovation, brand differentiation, and business transformation with service, industry, and business model agnostic convergent charging and revenue management designed for the connected digital world.


Categories in common with Amdocs CES: [Integrated Revenue and Customer Management (IRCM) for CSPs](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps)

**Compare:** [Amdocs CES vs Oracle Communications Billing and Revenue Management (BRM)](https://www.g2.com/compare/amdocs-ces-vs-oracle-communications-billing-and-revenue-management-brm)
**Compare Oracle Communications Billing and Revenue Management (BRM) with other alternatives:**
- [Oracle Communications Billing and Revenue Management (BRM) vs Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-oracle-communications-billing-and-revenue-management-brm)
- [Oracle Communications Billing and Revenue Management (BRM) vs Customer Experience Management](https://www.g2.com/compare/customer-experience-management-vs-oracle-communications-billing-and-revenue-management-brm)
- [Oracle Communications Billing and Revenue Management (BRM) vs ROUTEE](https://www.g2.com/compare/oracle-communications-billing-and-revenue-management-brm-vs-routee)
- [Oracle Communications Billing and Revenue Management (BRM) vs Ericsson BSCS IX](https://www.g2.com/compare/ericsson-bscs-ix-vs-oracle-communications-billing-and-revenue-management-brm)
- [Oracle Communications Billing and Revenue Management (BRM) vs CSG Ascendon](https://www.g2.com/compare/csg-ascendon-vs-oracle-communications-billing-and-revenue-management-brm)
- [Oracle Communications Billing and Revenue Management (BRM) vs Comarch BSS Suite](https://www.g2.com/compare/comarch-bss-suite-vs-oracle-communications-billing-and-revenue-management-brm)
- [Oracle Communications Billing and Revenue Management (BRM) vs Connect](https://www.g2.com/compare/bequick-connect-vs-oracle-communications-billing-and-revenue-management-brm)
- [Oracle Communications Billing and Revenue Management (BRM) vs SurePay](https://www.g2.com/compare/oracle-communications-billing-and-revenue-management-brm-vs-surepay)
- [Oracle Communications Billing and Revenue Management (BRM) vs Ericsson Charging System](https://www.g2.com/compare/ericsson-charging-system-vs-oracle-communications-billing-and-revenue-management-brm)

  ### 6. [CSG Ascendon](https://www.g2.com/products/csg-ascendon/reviews)
By CSG
**Average Rating:** 4.8/5
**Total Reviews:** 3
The Digital Economy is here. And it's here to stay. Participation is no longer an option. Organizations must position their digital services programs with a spectrum of services for monetization opportunities, while having the flexibility and elasticity to keep up with a market that rapidly continues to grow and define itself.


Categories in common with Amdocs CES: [Integrated Revenue and Customer Management (IRCM) for CSPs](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps)

**Compare:** [Amdocs CES vs CSG Ascendon](https://www.g2.com/compare/amdocs-ces-vs-csg-ascendon)
**Compare CSG Ascendon with other alternatives:**
- [CSG Ascendon vs Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-csg-ascendon)
- [CSG Ascendon vs Customer Experience Management](https://www.g2.com/compare/csg-ascendon-vs-customer-experience-management)
- [CSG Ascendon vs ROUTEE](https://www.g2.com/compare/csg-ascendon-vs-routee)
- [CSG Ascendon vs Ericsson BSCS IX](https://www.g2.com/compare/csg-ascendon-vs-ericsson-bscs-ix)
- [CSG Ascendon vs Oracle Communications Billing and Revenue Management (BRM)](https://www.g2.com/compare/csg-ascendon-vs-oracle-communications-billing-and-revenue-management-brm)
- [CSG Ascendon vs Comarch BSS Suite](https://www.g2.com/compare/csg-ascendon-vs-comarch-bss-suite)
- [CSG Ascendon vs Connect](https://www.g2.com/compare/csg-ascendon-vs-bequick-connect)
- [CSG Ascendon vs SurePay](https://www.g2.com/compare/csg-ascendon-vs-surepay)
- [CSG Ascendon vs Ericsson Charging System](https://www.g2.com/compare/csg-ascendon-vs-ericsson-charging-system)

  ### 7. [Comarch BSS Suite](https://www.g2.com/products/comarch-bss-suite/reviews)
By Comarch
**Average Rating:** 4.5/5
**Total Reviews:** 2
Comarch’s BSS products address all of the issues faced by telecoms wishing to stay ahead by offering modern services that enable CSPs to put their customers where they should be – right at the heart of their digital business. Telecom clients can now benefit from the first-class customer care, attractive online sales portal and intuitive mobile apps. Our BSS offering fully supports innovation culture with its powerful Product Catalog driving Order Manager and accurate Billing module, making the new services and offers able to be launched more rapidly than ever before by the use of simple configuration alone. All Comarch BSS products are available off-the-shelf, pre-configured in line with best practices and market standards, and with a large set of ready to use business processes. The products, modular by design, can be further configured and adapted to fit the organization of a given CSP, and to meet its offer and business needs, including new possibilities enabled by OTTs, SDN/NFV, 5G and IoT.'


Categories in common with Amdocs CES: [Integrated Revenue and Customer Management (IRCM) for CSPs](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps)

**Compare:** [Amdocs CES vs Comarch BSS Suite](https://www.g2.com/compare/amdocs-ces-vs-comarch-bss-suite)
**Compare Comarch BSS Suite with other alternatives:**
- [Comarch BSS Suite vs Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-comarch-bss-suite)
- [Comarch BSS Suite vs Customer Experience Management](https://www.g2.com/compare/comarch-bss-suite-vs-customer-experience-management)
- [Comarch BSS Suite vs ROUTEE](https://www.g2.com/compare/comarch-bss-suite-vs-routee)
- [Comarch BSS Suite vs Ericsson BSCS IX](https://www.g2.com/compare/comarch-bss-suite-vs-ericsson-bscs-ix)
- [Comarch BSS Suite vs Oracle Communications Billing and Revenue Management (BRM)](https://www.g2.com/compare/comarch-bss-suite-vs-oracle-communications-billing-and-revenue-management-brm)
- [Comarch BSS Suite vs CSG Ascendon](https://www.g2.com/compare/csg-ascendon-vs-comarch-bss-suite)
- [Comarch BSS Suite vs Connect](https://www.g2.com/compare/comarch-bss-suite-vs-bequick-connect)
- [Comarch BSS Suite vs SurePay](https://www.g2.com/compare/comarch-bss-suite-vs-surepay)
- [Comarch BSS Suite vs Ericsson Charging System](https://www.g2.com/compare/comarch-bss-suite-vs-ericsson-charging-system)

  ### 8. [Connect](https://www.g2.com/products/bequick-connect/reviews)
By BeQuick
**Average Rating:** 4.7/5
**Total Reviews:** 5
Streamlined, Reliable Platform Built Only for MVNOs. BeQuick empowers mobile operators with best-in-class software, streamlined processes, and comprehensive tools to maximize their potential in the competitive telecom industry.


Categories in common with Amdocs CES: [Integrated Revenue and Customer Management (IRCM) for CSPs](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps)

**Compare:** [Amdocs CES vs Connect](https://www.g2.com/compare/amdocs-ces-vs-bequick-connect)
**Compare Connect with other alternatives:**
- [Connect vs Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-bequick-connect)
- [Connect vs Customer Experience Management](https://www.g2.com/compare/bequick-connect-vs-customer-experience-management)
- [Connect vs ROUTEE](https://www.g2.com/compare/bequick-connect-vs-routee)
- [Connect vs Ericsson BSCS IX](https://www.g2.com/compare/bequick-connect-vs-ericsson-bscs-ix)
- [Connect vs Oracle Communications Billing and Revenue Management (BRM)](https://www.g2.com/compare/bequick-connect-vs-oracle-communications-billing-and-revenue-management-brm)
- [Connect vs CSG Ascendon](https://www.g2.com/compare/csg-ascendon-vs-bequick-connect)
- [Connect vs Comarch BSS Suite](https://www.g2.com/compare/comarch-bss-suite-vs-bequick-connect)
- [Connect vs SurePay](https://www.g2.com/compare/bequick-connect-vs-surepay)
- [Connect vs Ericsson Charging System](https://www.g2.com/compare/bequick-connect-vs-ericsson-charging-system)

  ### 9. [SurePay](https://www.g2.com/products/surepay/reviews)
By Nokia
**Average Rating:** 5.0/5
**Total Reviews:** 4
SurePay enables real-time rating and charging for any network and service type. With SurePay, fixed, mobile, and converged carriers can simultaneously offer prepaid, postpaid, and hybrid real-time charging for data, digital, commerce, cloud and IoT services. SurePay supports any tariff plan for consumer and enterprise customers, and enables service providers to implement new business models.


Categories in common with Amdocs CES: [Integrated Revenue and Customer Management (IRCM) for CSPs](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps)

**Compare:** [Amdocs CES vs SurePay](https://www.g2.com/compare/amdocs-ces-vs-surepay)
**Compare SurePay with other alternatives:**
- [SurePay vs Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-surepay)
- [SurePay vs Customer Experience Management](https://www.g2.com/compare/customer-experience-management-vs-surepay)
- [SurePay vs ROUTEE](https://www.g2.com/compare/routee-vs-surepay)
- [SurePay vs Ericsson BSCS IX](https://www.g2.com/compare/ericsson-bscs-ix-vs-surepay)
- [SurePay vs Oracle Communications Billing and Revenue Management (BRM)](https://www.g2.com/compare/oracle-communications-billing-and-revenue-management-brm-vs-surepay)
- [SurePay vs CSG Ascendon](https://www.g2.com/compare/csg-ascendon-vs-surepay)
- [SurePay vs Comarch BSS Suite](https://www.g2.com/compare/comarch-bss-suite-vs-surepay)
- [SurePay vs Connect](https://www.g2.com/compare/bequick-connect-vs-surepay)
- [SurePay vs Ericsson Charging System](https://www.g2.com/compare/ericsson-charging-system-vs-surepay)

  ### 10. [Ericsson Charging System](https://www.g2.com/products/ericsson-charging-system/reviews)
By Ericsson
**Average Rating:** 5.0/5
**Total Reviews:** 2
Ericsson Charging System is a modular, scalable, open, single convergent Online Charging System (OCS) using industry standards and protocols.


Categories in common with Amdocs CES: [Integrated Revenue and Customer Management (IRCM) for CSPs](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps)

**Compare:** [Amdocs CES vs Ericsson Charging System](https://www.g2.com/compare/amdocs-ces-vs-ericsson-charging-system)
**Compare Ericsson Charging System with other alternatives:**
- [Ericsson Charging System vs Agentforce Communications (formerly Salesforce Communications Cloud)](https://www.g2.com/compare/agentforce-communications-formerly-salesforce-communications-cloud-vs-ericsson-charging-system)
- [Ericsson Charging System vs Customer Experience Management](https://www.g2.com/compare/customer-experience-management-vs-ericsson-charging-system)
- [Ericsson Charging System vs ROUTEE](https://www.g2.com/compare/ericsson-charging-system-vs-routee)
- [Ericsson Charging System vs Ericsson BSCS IX](https://www.g2.com/compare/ericsson-bscs-ix-vs-ericsson-charging-system)
- [Ericsson Charging System vs Oracle Communications Billing and Revenue Management (BRM)](https://www.g2.com/compare/ericsson-charging-system-vs-oracle-communications-billing-and-revenue-management-brm)
- [Ericsson Charging System vs CSG Ascendon](https://www.g2.com/compare/csg-ascendon-vs-ericsson-charging-system)
- [Ericsson Charging System vs Comarch BSS Suite](https://www.g2.com/compare/comarch-bss-suite-vs-ericsson-charging-system)
- [Ericsson Charging System vs Connect](https://www.g2.com/compare/bequick-connect-vs-ericsson-charging-system)
- [Ericsson Charging System vs SurePay](https://www.g2.com/compare/ericsson-charging-system-vs-surepay)


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