Ambassador is the Conversational Commerce OS — an AI-powered platform that helps brands transform customer interactions into measurable growth. With Ambassador 3.0, we’ve rebuilt the foundation of engagement around Vaults & Ledgers for trust, a unified order and attribution engine for ROI visibility, and HiroAI — the orchestration layer that turns every customer signal into action.
Companies use Ambassador to:
Launch and scale referral, affiliate, loyalty, and incentive programs
Orchestrate personalized conversations across email, SMS, and messaging apps
Collect and act on real-time feedback and reviews
Track every outcome back to revenue with built-in attribution and fraud prevention
Unlike point solutions or marketing clouds, Ambassador combines incentives, communication, and attribution in a single no-code platform, so marketing, product, and customer teams can launch faster, prove ROI, and reduce CAC while driving NRR.