# Amazon live Reviews
**Vendor:** Amazon  
**Category:** [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 3
## About Amazon live
Livestream on Amazon Engage with shoppers in real-time and drive sales with interactive livestreams



## Amazon live Pros & Cons
**What users like:**

- Users appreciate the **interactive and user-friendly experience** of Amazon Live, facilitating informed purchasing decisions in real-time. (1 reviews)
- Users love the **user-friendly interface** of Amazon Live, making it easy to engage and shop seamlessly. (1 reviews)
- Users love the **easy integrations** of Amazon Live, making live streaming accessible and user-friendly on mobile devices. (1 reviews)
- Users enjoy the **engaging and interactive experience** of Amazon Live, enhancing their shopping with real-time insights. (1 reviews)
- Users value the **quick response time** on Amazon Live, enhancing their shopping experience through real-time interactions. (1 reviews)
- Setup Ease (1 reviews)

**What users dislike:**

- Users find Amazon Live has **limited features** , lacking pop-up product options and direct cart additions during live streams. (1 reviews)
- Users find the **overwhelming filtering options** on Amazon Live frustrating, complicating the shopping experience and message visibility. (1 reviews)
- Users find the **lack of direct purchasing options** during Amazon Live frustrating, impacting engagement and convenience. (1 reviews)

## Amazon live Reviews
  ### 1. An informative joyride.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Syed R. | Assistant Manager Product Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about Amazon live?**

There are various things or features that I find amazing Amazon Live, however there are some that I consider the best features provided on a platform. The platform is interactive, engaging and user friendly (coming from the User's POV). Also, as far as I know setting up of creator profiles is an easy task as well, using the app Amazon Creator App. I would definitely recommend using the Amazon live feature to other users/customers as well, and make informed purchase decisions. The customers can get their queries/concerns addressed in real-time about a product with the help of the content creators. I do regularly view the live streams to check out new and products of interest and then make informed decisions. Another amazing thing about Amazon Live is that it has been integrated so well that it is easily accessible through the application as well, eliminating the need to access the live streams using one's laptop/desktop device.

**What do you dislike about Amazon live?**

What I dislike about the Amazon live is that it does not have a pop-up window for the product that is being shown. If a customer is interested he will have to go to the product page. There should be an option to simply add the product directly to the cart while the live stream is running. As for  chats being overwhelmed with messages of views and one's queries being misse dby creators, I don't think there is a solution for that. As more popular creators have a high viewership and high frequencies of messages and they tend to sometime miss one's messages.

**What problems is Amazon live solving and how is that benefiting you?**

Amzaon live for users like me is solving problems such as indecisiveness of making purchases by providing us with all the necessary information/details related to a product of interest coming from trusted creators enabling us to make informed decisions on our purchases. I wish Amazon Live's creators included more and more of the products on the their streams.

  ### 2. Amazon live

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vineet S. | Executive, Pharmaceuticals, Enterprise (> 1000 emp.)

**Reviewed Date:** October 22, 2023

**What do you like best about Amazon live?**

For better shopping platform and easily tracking of material
Door to door reach facility

**What do you dislike about Amazon live?**

Grocery order take more days instead of other products

**What problems is Amazon live solving and how is that benefiting you?**

Grocery order make urgent delivery

  ### 3. So stable!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chai P. | Customer support, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2022

**What do you like best about Amazon live?**

I certainly love the stability, ease of use and affordability. It is a great resource who want to expand their knowledge through audio-visual learning. I am using this app for beuty enhancement treats.

**What do you dislike about Amazon live?**

Fewer knowledge articles and support. Some videos don't have sufficient information to trust, but I think all we can do is check the contact and stay away from negative influence. otherwise, it is good.

**What problems is Amazon live solving and how is that benefiting you?**

Helping reduce cost and provide engagement! Heaven for content creators! This is an easy platform to do marketing and learn about items as it has a chat box you can ask questions about to the creator.



- [View Amazon live pricing details and edition comparison](https://www.g2.com/products/amazon-live/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+16%3A11%3A45+-0500&secure%5Bsession_id%5D=6cf0dc17-7024-41a1-b688-83c73a518a66&secure%5Btoken%5D=1c1a69d3c7db4047d9071ed6e446b083f534c4c2ffefab31b50de7f094ea7ba4&format=llm_user)

## Amazon live Features
**Content**
- Types
- Migration
- Publishing
- UGC

**Engagement**
- Live Streaming
- Omnichannel
- Personalization
- Conversational Commerce
- Moderation

**Social Shopping**
- Promotions
- Shoppable Media
- AR/VR
- Social Store

**Analytics**
- Product Insights
- Social Listening
- Campaigns

## Top Amazon live Alternatives
  - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) - 4.1/5.0 (1,132 reviews)
  - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) - 4.2/5.0 (793 reviews)
  - [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) - 4.4/5.0 (372 reviews)

