There are various things or features that I find amazing Amazon Live, however there are some that I consider the best features provided on a platform. The platform is interactive, engaging and user friendly (coming from the User's POV). Also, as far as I know setting up of creator profiles is an easy task as well, using the app Amazon Creator App. I would definitely recommend using the Amazon live feature to other users/customers as well, and make informed purchase decisions. The customers can get their queries/concerns addressed in real-time about a product with the help of the content creators. I do regularly view the live streams to check out new and products of interest and then make informed decisions. Another amazing thing about Amazon Live is that it has been integrated so well that it is easily accessible through the application as well, eliminating the need to access the live streams using one's laptop/desktop device. Review collected by and hosted on G2.com.
What I dislike about the Amazon live is that it does not have a pop-up window for the product that is being shown. If a customer is interested he will have to go to the product page. There should be an option to simply add the product directly to the cart while the live stream is running. As for chats being overwhelmed with messages of views and one's queries being misse dby creators, I don't think there is a solution for that. As more popular creators have a high viewership and high frequencies of messages and they tend to sometime miss one's messages. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through a business email account
This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.
