Consulting Services for Amazon Connect

DXC Technology is the world's leading independent, comprehensive IT services company, helping clients harness the power of innovation to thrive on change

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Eudata is a global provider of CX services for mid and large enterprises

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Evolutio is a provider of cloud integration and cybersecurity services, dedicated to empowering organizations through digital transformation. With over 30 years of experience, Evolutio specializes in delivering advanced solutions that enhance agility, flexibility, and innovation for businesses. Their comprehensive portfolio includes services such as hybrid and multicloud platform integration, network modernization with SD-WAN and EDGE, and customer experience optimization. Evolutio's infrastructure comprises hyperscale-connected data centers, four Security Operations Centers integrated with Network Operations Centers and Cloud Operations, and a team of over 1,300 experts. This robust setup ensures organizations can focus on their core business while Evolutio optimizes and protects their technological environments. Key Features and Functionality: - Cybersecurity Solutions: Evolutio offers advanced cybersecurity strategies to protect critical assets, including 24/7 protection against cyber attacks through their Next Generation SOC. - Cloud Integration: They specialize in integrating hybrid and multicloud platforms, enabling seamless cloud transformation for businesses. - Network Modernization: Evolutio provides network modernization services utilizing SD-WAN and EDGE technologies to enhance connectivity and performance. - Customer Experience Optimization: Their solutions include multi-channel contact centers with agent management, quality monitoring, voice analysis, and natural language processing to improve customer interactions. - Artificial Intelligence and Big Data: Evolutio's AI Hub focuses on designing and developing advanced technological solutions that enhance customer experience, optimize operational processes, and strengthen cybersecurity. Primary Value and Solutions: Evolutio addresses the challenges organizations face in digital transformation by providing secure, integrated, and innovative technological solutions. Their services enable businesses to enhance operational efficiency, protect critical assets, and deliver superior customer experiences. By leveraging Evolutio's expertise, organizations can navigate the complexities of digitalization, ensuring agility and competitiveness in the evolving market landscape.

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Fuji Software Technology engaged in overseas development and mobile communication

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GeekFeed Co., Ltd., established in 2011 and headquartered in Tokyo, Japan, specializes in developing and consulting on system and software solutions, with a strong emphasis on communication technologies. Their flagship product, "YouWire," is an innovative software that centralizes voice information from both office and mobile phones, converting it into text for efficient management. This solution is particularly beneficial for enhancing call center operations and automating the creation of meeting minutes during web conferences. Key Features and Functionality: - Voice Data Management: YouWire enables centralized management of voice data by converting audio from various phone systems into text, facilitating easier storage and retrieval. - AI Integration: The software leverages artificial intelligence to enhance voice recognition capabilities, ensuring accurate transcription and analysis of voice data. - Versatile Applications: Applicable across multiple platforms, YouWire supports diverse devices, making it suitable for various business environments. - Comprehensive Services: Beyond software development, GeekFeed offers system planning, production, development, and consulting services, providing end-to-end solutions for clients. Primary Value and User Solutions: GeekFeed addresses the challenge of managing and utilizing voice data within organizations. By converting voice communications into text, YouWire enhances operational efficiency, improves record-keeping accuracy, and supports compliance requirements. This solution is particularly valuable for call centers seeking to optimize their operations and for businesses aiming to automate documentation processes during virtual meetings. Additionally, GeekFeed's expertise in integrating AI with voice technology positions them as a leader in developing advanced communication systems tailored to modern business needs.

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Generating impact by reimagining your business

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GlobalLogic is a full-lifecycle product development services provider that collaborates with businesses to disrupt industries and expectations.

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Grupo TX is a leading technology firm specializing in delivering comprehensive, tailor-made solutions that drive digital transformation across Latin America. With over 40 years of experience, the company has successfully executed projects in more than 15 countries, serving both public and private sectors. As an AWS Consulting Partner since 2017, Grupo TX adheres to the highest standards, offering innovative services that enhance operational efficiency and effectiveness. Key Features and Functionality: - Customized Solutions: Grupo TX designs and implements solutions specifically tailored to meet the unique needs of each client, ensuring optimal performance and alignment with business objectives. - Innovative Technologies: The company leverages cutting-edge technologies to develop and deploy advanced systems, including cloud services, data repositories, and management platforms. - Comprehensive Services: Grupo TX offers a wide range of services, such as digital transformation consulting, cloud technology services, georeferencing, contact center implementation, and tax management consulting. Primary Value and Solutions Provided: Grupo TX addresses the challenges organizations face in adapting to the rapidly evolving digital landscape. By providing customized, innovative solutions, the company enables clients to optimize processes, improve service quality, and enhance communication with stakeholders. Their expertise in digital transformation empowers businesses and government entities to achieve greater efficiency, compliance with industry standards, and sustainable growth.

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GS Neotek Co., Ltd., established in 1974, is a South Korean company specializing in integrated engineering and construction services across various sectors, including energy, telecommunications, and system integration. The company offers a comprehensive range of solutions tailored to meet the infrastructure needs of diverse industries, ensuring reliable project execution and advanced technological integration. Key Features and Functionality: - Plant Engineering and Construction: Expertise in operating oil refineries, chemical plants, and energy-related installations, including LNG tanks and heating pipelines. - Environmental and Energy Solutions: Provision of water treatment services and total energy solutions encompassing mechanical equipment, electrical systems, automatic controls, and energy engineering services such as energy diagnostics, design, and greenhouse gas management. - Electrical and Mechanical Services: Supply and installation of equipment for both private and public projects, including rehabilitation, remodeling, new city developments, and electrical installations. - Information and Communication Technology (ICT: Development and implementation of multimedia services, voice/data networks, public address systems, and satellite broadcasting solutions. - Information Technology (IT: Design, production, and construction of railway signaling systems, including CTC command equipment, ATC/ATO, ATP, and interworking systems. Primary Value and Solutions Provided: GS Neotek addresses the complex infrastructure challenges faced by industries by delivering integrated engineering and construction services. Their multidisciplinary approach ensures seamless project execution, incorporating advanced technologies to enhance operational efficiency and sustainability. By offering tailored solutions in plant engineering, environmental management, ICT, and IT, GS Neotek empowers clients to achieve their infrastructure goals with reliability and innovation.

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HGS Digital is a provider of digital customer experience solutions, dedicated to transforming businesses into digital innovators. By combining deep domain expertise with a profound understanding of human-technology interactions, HGS Digital crafts seamless digital experiences that address complex business challenges and enhance customer satisfaction. With a global team of over 750 professionals—including digital marketers, strategic thinkers, data innovators, user-centric designers, and technologists—HGS Digital operates across the US, UK, India, and the Philippines. Key Features and Functionality: - Technology-Agnostic Solutions: HGS Digital employs a flexible approach, integrating various technologies to develop customer-first digital, data, and intelligent automation solutions. - Comprehensive Service Offerings: The company provides a wide range of services, including content modeling, technology solution consulting, ongoing content services, and Contentful implementation. - Industry-Specific Expertise: HGS Digital delivers tailored CX solutions across diverse sectors such as automotive, manufacturing, consumer packaged goods, retail, banking, finance, insurance, healthcare, telecom, consumer electronics, public sector, and travel and hospitality. Primary Value and Problem Solving: HGS Digital empowers businesses to enhance customer engagement, optimize operations, reduce costs, and increase revenue. By leveraging their expertise in digital transformation and customer experience, they help organizations navigate the complexities of the digital landscape, ensuring improved customer satisfaction and business growth.

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