Akita is a Customer Success Management Platform designed to help you reduce customer churn and increase revenue from your existing customers.
With Akita you can:
⇒ Achieve a single, unified view of your customer data
⇒ Build intentional and effective Customer Success processes
⇒ Develop a scalable Customer Success program
⇒ Measure the performance of your Customer Success team
⇒ Be the driving force toward a customer-focused company culture
Akita offers you:
⇒ One-click integrations with over 100 different SaaS tools
⇒ Unlimited segments for your accounts and contacts
⇒ Fully-customizable customer health scores
⇒ Unlimited playbooks—triggered by user behavior (good or bad)
⇒ Activity or health-related alerts
⇒ Goal-oriented Reviews feature
⇒ Hyper-focused CSM inbox
⇒ Team or company-wide Slack notifications
⇒ Two-way Salesforce sync (Pipedrive coming soon)
⇒ CSM activity reporting
No contract • Unlimited users during your trial • White glove onboarding
