Akeneo PIM Reviews & Product Details

There are so many things to love about Akeneo PIM! A few of my favorite features are "Bulk Edit" where you can define which products you want to target and then update them all at once. Or the "Rules" where you can set up automatic rules to enrich products based on almost limitless parameters and then do a lot of different kinds of enrichment to said products. Being able to set up roles and responsibilities for different kinds of users is very helpful. Tailored imports are also very helpful! Being able to set up imports with our ERP systems through scheduled tailored imports helps us to keep up to date catalog information within our PIM system and it was so easy to do! I use all of these features on a daily basis and it has made our product management so much more streamlined. I also can't say enough good things about the customer support team who are always prompt and helpful! (Shoutout Hannah!) Review collected by and hosted on G2.com.

Not a whole lot to dislike about Akeneo PIM Review collected by and hosted on G2.com.

What I like most about Akeneo PIM is the clarity it brings to product data management. The platform facilitates enrichment, team collaboration, and information consistency, while offering great flexibility and a real time-saving advantage on a daily basis. Review collected by and hosted on G2.com.

Akeneo PIM is a very powerful platform, but like any tool that is constantly evolving, some features could still improve in terms of fluidity and ergonomics. Nevertheless, the overall experience remains very positive and effective on a daily basis. Review collected by and hosted on G2.com.

I love using Akeneo PIM as it serves as a central source of truth for all our product data, enabling us to efficiently update and manage our product information across our website and e-commerce partner sites. This centralized approach allows us to go to market more efficiently. The platform's ease of use is a standout feature, making it simple to navigate and operate without any hassle. Additionally, I appreciate how easy it is to customize Akeneo PIM according to our specific needs, giving us flexibility in managing our product data. I enjoy the seamless integration of Akeneo PIM with our Shopify site, which ensures a smooth transition from our product data management to the user experience on Shopify. This integration has greatly enhanced the efficiency of our operations and the overall quality of our customer interactions. Furthermore, I find Akeneo PIM's ability to store and manage multiple and varied types of assets to be extremely valuable, providing us with robust capabilities to serve both our customers and internal teams effectively. Compared to another PIM product I've used in the past, Akeneo offers a much superior user experience and capabilities. The setup process was straightforward and successful, thanks to the great partner assistance from Datmos and support from Akeneo. Review collected by and hosted on G2.com.

I find the handling of assets within Akeneo PIM could be enhanced. Specifically, it is cumbersome to sort assets manually, which complicates organizing and retrieving them efficiently. Furthermore, the current system requires providing multiple URLs for different assets of a single product, which can be inconvenient. I would prefer if all assets for a product could be accessed via a single URL, streamlining the process for both our internal team and customers. Review collected by and hosted on G2.com.

Akeneo PIM is a highly adaptable solution that is quick to deploy. The functional coverage aligns well with our needs for centralizing our product data and assets and is constantly evolving. The ergonomics are far superior to many solutions on the market, allowing for quick and easy adoption by marketing and regulatory users. Review collected by and hosted on G2.com.

Improvements are necessary in the organization of asset management and their distribution. Review collected by and hosted on G2.com.

Akeneo PIM is a tool that is very easy to get started with. Its configuration for our products is done easily, and it adapts just as well to our business teams who use it daily. The interface is intuitive, even for those whose main field is not digital. Moreover, the composable approach chosen by Akeneo greatly simplifies management, especially for an organization composed of multiple companies and facing a certain complexity in the information system. The PIM occupies a central place in our digital and IT architecture, and it connects effortlessly to the various incoming or outgoing tools. The Akeneo team is very easily reachable and always attentive to our needs. They are responsive, particularly in the development of features and attentive to market trends. Although the tool is a SaaS solution, the numerous features allow us to have great flexibility in modeling, integration, and management of our products in the PIM. Review collected by and hosted on G2.com.

So far, we have not encountered any blocking points. The Akeneo teams are developing the tool with remarkable dynamism, frequently responding to needs that we had not necessarily identified internally. Review collected by and hosted on G2.com.

I love the ease of use and the power of Akeneo PIM, especially after the introduction of new features based on artificial intelligence. These new features allow us to generate product descriptions, translate, or perform consistency checks with a single click, which saves us a lot of time. Akeneo PIM also serves as a bridge between our ERP (IFS) and our e-commerce store, providing an intermediary interface to enrich products. This allows for smooth integration between different platforms and significantly improves our workflow. Review collected by and hosted on G2.com.

The management of categories and attributes automatically created by the aggregator is a bit laborious. Review collected by and hosted on G2.com.

I love that Akeneo PIM is a source of truth for our group regarding marketing information about products. This allows us to secure and ensure the reliability of the transmission of product information shared with our markets and retailers/distributors. I particularly appreciate its intuitive interface, which makes it easily usable even for people without technical skills. The activation module is also a feature that I find very efficient. Review collected by and hosted on G2.com.

I find that the filters and customization of the shared catalog in Akeneo PIM are very inflexible and limited. Review collected by and hosted on G2.com.

I like the interfaces of Akeneo PIM the best. They offer so many possibilities to share the data with our partners. Review collected by and hosted on G2.com.

The pricing model is quite steep and we don't find the support to be very good. Also, the initial setup of Akeneo PIM was only mediocre. Review collected by and hosted on G2.com.

Easy and straightforward structure of products

Easy implements using flexible import and export functionality

Quick customer support. Review collected by and hosted on G2.com.

Extremely difficult to customize the UI or any features.

No backend access, so there is no ability to add features via code.

Permissions structure is not available on product associations.

Bit difficult to integrate with middlewares. Review collected by and hosted on G2.com.

Intuitive user interface. Great app store with connectors to most major adjacent technology providers (DAM, E-comm, CMS etc.). Fantastic for business users. Constantly innovating. Part of the MACH alliance. Review collected by and hosted on G2.com.

Very B2C/e-commerce focused. They have a number of B2B use cases, but could do so much more to add value in the B2B space and non-traditional sales channels (sales, service, partner portals etc.). They've acknowledged this and are taking steps. Review collected by and hosted on G2.com.