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Akamai Online Bot & Abuse Protection Reviews (13)

Reviews

Akamai Online Bot & Abuse Protection Reviews (13)

4.0
13 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its excellent security measures and ease of integration with social identity providers, making user management straightforward. Many appreciate the ability to streamline customer authentication, although some note that the initial setup can be complicated and may require additional costs for storage.

Pros & Cons

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PF
Customer Support Engineer
Utilities
Mid-Market (51-1000 emp.)
"Its very safe but complicated at the same time"
What do you like best about Akamai Online Bot & Abuse Protection?

The security measures are excellent, which means we can feel confident that our sensitive information is well protected. Review collected by and hosted on G2.com.

What do you dislike about Akamai Online Bot & Abuse Protection?

The initial setup is complicated, and integrating the system with other tools or software can be challenging. There are some expenses associated with expanding the storage capacity. Review collected by and hosted on G2.com.

RU
Technical Support Engineer
Enterprise (> 1000 emp.)
"Cloud Security & Best CIAM settings - Akamai Identity Cloud"
What do you like best about Akamai Online Bot & Abuse Protection?

The high availability and scalability feature is best in my opinion. Review collected by and hosted on G2.com.

What do you dislike about Akamai Online Bot & Abuse Protection?

The initial implementation is very cumbersome; integrations are also a weak spot, and the ongoing cost to add more space. Review collected by and hosted on G2.com.

Priya S.
PS
Software Engineer
Small-Business (50 or fewer emp.)
"Virtual Connectivity"
What do you like best about Akamai Online Bot & Abuse Protection?

It helps provide easy and virtual device connectivity Review collected by and hosted on G2.com.

What do you dislike about Akamai Online Bot & Abuse Protection?

There's scope for more improvements, connectivity and scalability Review collected by and hosted on G2.com.

PS
Networker
Mid-Market (51-1000 emp.)
"Connecting issues for business needs"
What do you like best about Akamai Online Bot & Abuse Protection?

The cloud system works properly without outtakes. The user experience is absolutely great, the 24 hours helpline calls back very fast. The technology of the outsourcing for big data volumes is perfect. The security seems to be on a high standard, the portfolio is safe. Review collected by and hosted on G2.com.

What do you dislike about Akamai Online Bot & Abuse Protection?

Paying extra charges for additional space - needed cause the backups are needing space, but I think very old backups they could simply delete. Review collected by and hosted on G2.com.

chidu p.
CP
Senior Product Manger
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Backup and recovery less complicated"
What do you like best about Akamai Online Bot & Abuse Protection?

The way we could back up the CDN files and other resource is easier and efficient. Makes development work easier Review collected by and hosted on G2.com.

What do you dislike about Akamai Online Bot & Abuse Protection?

In terms of testing environments, It could have been better so no red flag raised. Performance in the test environments could have been better as well Review collected by and hosted on G2.com.

SM
Software Engineer
Mid-Market (51-1000 emp.)
"Safe and Secure Cloud - The Akamai Identity Cloud"
What do you like best about Akamai Online Bot & Abuse Protection?

The benefit of using Akamai Identity Cloud is we can easily come to know about the customers that are using high technologies from the digital point of view. So we can come to know about this and we can improve from our side according to the customer present trend.The another good thing that Akamai Identity Cloud provide is Registration along with the login Authentication Review collected by and hosted on G2.com.

What do you dislike about Akamai Online Bot & Abuse Protection?

The One thing that i do not liked about the Akamai Identity Cloud is their Multi Factor Authentication (MFA). The main reason behind that is we should always keep the second device in which MFA is enabled along with us during the time of login. So if that device is not with us then we are unable to login. Review collected by and hosted on G2.com.

SP
Software Engineer
Mid-Market (51-1000 emp.)
"Secure Cloud - The Akamai Identity Cloud "
What do you like best about Akamai Online Bot & Abuse Protection?

The advantages of the Akamai Identity Cloud is it's versatile availability in their cloud .One can easily be able access their data by using Akamai Identity Cloud at anytime.One can easily get their data because of their high speed processing capability.The biggest advantage is it provides helps by working 24*7 so we can easily get our data without the time issue. Akamai Identity Cloud helps the customer develop their company in a very faster and a smart way by keeping away the number of attacks and threats away from their company Review collected by and hosted on G2.com.

What do you dislike about Akamai Online Bot & Abuse Protection?

Akamai Identity Cloud provides automation in many perspective and if it is build by only one person then the problem arises of the compatibility. If that person is not available and suppose any error takes place then it would be worst to get solved. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Small-Business (50 or fewer emp.)
"Poor customer service. Be sure to cancel within 30 days of renewal"
What do you like best about Akamai Online Bot & Abuse Protection?

They have several social identity provider options available. Embeddable widget can be customized to match the branding on multiple sites. Inexpensive. I'm happy they were acquired by Akamai and hope to see them do better. Review collected by and hosted on G2.com.

What do you dislike about Akamai Online Bot & Abuse Protection?

1) Rigid Contract: Customer Success team will not let you out of the contract once the contract is within 30 days of the renewal period. They will threaten collections and termination.

2) Support: It was always difficult to obtain a timely response to get support on the product. We'd have to do the troubleshooting ourselves. There's no way to contact someone.

3) Communication: On one occasion, critical technology updates were not communicated to the customer base which resulted in last minute upgrades on our infrastructure and lost customers and revenue due to the problems using this product. Early on their team, was apologetic and provided free months of service. to make up for the snafu.

. Review collected by and hosted on G2.com.

Jon H.
JH
Chief Operations Officer
Retail
Mid-Market (51-1000 emp.)
"Great website use"
What do you like best about Akamai Online Bot & Abuse Protection?

It was a very integration into my blog website to manage my followers. Review collected by and hosted on G2.com.

What do you dislike about Akamai Online Bot & Abuse Protection?

Starting up I had a hard time understanding what to do. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"A cloud based access management solution to save you time"
What do you like best about Akamai Online Bot & Abuse Protection?

Janrain has several solutions, but in general the idea is to provide a tool for customer identity management.

The fact that they allow to authenticate from all the major social networks and email services and that allow you as a developer to capture relevant data to perform the authentication is a major plus.

You can allow any new or existing user from your website to authenticate from a social network like Facebook, Twitter, or even GMail is great because how many of us has forgotten a password to a website, but you will always have your email or social network opened.

Not only that but the metrics that it shows are very useful, and those allow you to take decisions. Review collected by and hosted on G2.com.

What do you dislike about Akamai Online Bot & Abuse Protection?

Regarding the customer data feature, the profile data storage you would expect to be more flexible but it isn't. That's one thing that I don't like but it doesn't make it a bad tool after all since it has lot's of benefits.

There's also the fact that the idea is to develop less than having custom apps for each social network, but in the end, for providers like Facebook, Twitter, GMail, you have to create a basic app on their side and know how to pass that data to Janrain, but isn't that much extra work. Review collected by and hosted on G2.com.

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