Excellent support team available, very quick responses to inquiries and a extensive list of contacts. I particularly appreciate the ability to quickly produce reports on coverage as well as the ability to seamlessly monitor client and competitor activity.
On Agility you're able to see more than google which really helps ensure that we don't miss anything! Review collected by and hosted on G2.com.
That you can't look further back on the monitoring (max is 1 year) - year by year comparison would be better.
Could do with a constant refresh of contacts. Review collected by and hosted on G2.com.
Thank you for your feedback! We’re thrilled to hear that our platform helps you effectively monitor client and competitor activity and ensures you don’t miss any coverage. We understand your concerns about the monitoring timeframe and the need for a more frequent refresh of contacts - we’ll pass this feedback along to our team for review. If you have any additional suggestions or need further assistance, please feel free to reach out to your account manager. They’re happy to help you maximize the benefits of our solutions!
