The system does a great job of gathering our media coverage and filtering out bad results. The search function is easy to use and the media coverage is up to date. The tech support and customer service is excellent and staff members are very friendly and helpful! Review collected by and hosted on G2.com.

The biggest issue we continue to have is cutting off long broadcast clips. These longer clips are usually the most important ones that we want to highlight to management so it can be frustrating to not be able to access and edit them right away. Also, the media briefing component is pretty difficult to use and customize. I would use it a lot more often if it was more intuitive and it might even be able to replace the media reports I compile regularly for executives. Review collected by and hosted on G2.com.

Interface is very easy to use and makes sense. I have refined my searches over months of use and it truly catches just about everything I'm looking for. My team has been sending more frequent media reports to our clients because it no longer takes hours and hours to hunt everything down. Additionally, the media briefing tab, where you can send direct links to things you've saved, is very helpful. Review collected by and hosted on G2.com.

Occasionally, it will not find a hit that should be very obvious (for example, a local TV station will have a package online that Agility will find during the actual broadcast, but did not find the link -- even though the story text also lives online). In those cases, I will go add the hit manually. Review collected by and hosted on G2.com.

Our organization uses Agility PR Solutions for media monitoring, including social media monitoring.

Our team met with Agility PR Solutions customer support and they were able to help us figure out a way to effectively use the platform to search social platforms for relevant and timely topics, as well as mentions of our organization across social media sites. The ability to easily export our results with all of the information shown in the Agility PR Solutions platform has been beneficial to our team. We have been able to implement Agility PR Solutions to our reporting easily, and it has played well with our other reporting software.

Thanks to this platform, we pull reports frequently and on an as-needed basis on mentions which help guide our team. Review collected by and hosted on G2.com.

The only thing I would improve about the platform is the ability to crawl LinkedIn for social mentions, however, LinkedIn is notoriously tricky for social media analytics. Review collected by and hosted on G2.com.

Agililty has done a really good job of making me more aware of my company as well as my client's companies. It gives me a better understanding of what kind of coverage we have, what is trending, and what is popular at the moment. The media monitoring tool is very easy to use and implement within my team. Another tool we like to utilize is the newswire tool. It helps us create these media releases and add content as well. It has made generating these releases that much faster. Our clients like the fast turnaround as well. We have not needed to reach out to customer support, but I know where to reach them if I need to. We use Agility PR Solutions every week, and it has made my team more efficient in doing so! The platform is very easy to use and very user friendly. Review collected by and hosted on G2.com.

We have enjoyed using this program. I don't know where there would be an area of improvement. Maybe a rewards tier, where long time customers can get rewarded for their loyalty! Review collected by and hosted on G2.com.

Ability to get information on all personnel at a publication without needing to move around. Review collected by and hosted on G2.com.

Some information is not updated quickly enough. Review collected by and hosted on G2.com.

Agility PR Solutions has transformed how I find journalist details to create media lists, saving me significant time. It is also a brilliant and easy-to-use tool to scan media coverage, finding articles that are missed when using other search engines such as Google and it has the ability to filter out words, saving time. I use Agility PR Solutions multiple times a day and it has become instrumental to my work. Great training programmes when you first sign up and offers for continuous support. Review collected by and hosted on G2.com.

Not much, is absolutely great. Only fault is some outlets not being on the system, however, it is very simple to request information on the outlet or journalist and for their details to be found and added. Review collected by and hosted on G2.com.

Easy to search database. Good customer service. Review collected by and hosted on G2.com.

Sometimes can't find the business area I need. Review collected by and hosted on G2.com.

The ability to create contact lists makes our lives so easy. We are able to distribute emails and press releases to a larger audience with the click of a button. Review collected by and hosted on G2.com.

I wish general PR tips/videos were more accessible on the platform. We received great hands-on training from our rep, but I think materials catered toward PR in general would be helpful. Review collected by and hosted on G2.com.

We use Agility for media monitoring and distribution. Very easy onboarding and implementation experience, high ease-of-use (which makes it a breeze to train new users), good functionality, and responsive customer service. We also appreciate the targeted reporting options. Review collected by and hosted on G2.com.

Some small UX issues that require extra work or steps (adjusting sentiment, for example), and the platform occasionally misses mentions. When this happens, we need to manually add coverage and lose a lot of the stats we need, such as impressions and AVE. Review collected by and hosted on G2.com.

The most helpful thing about Agility PR Solutions is how simple it is to monitor and analyse media coverage which is something that our company relies on heavily. The customer support team is fantastic and have checked up on us. Review collected by and hosted on G2.com.

To be honest, we have only used it for just over a year now and we find it really useful, i wouldn't say there is anything unhelpful about it. Review collected by and hosted on G2.com.