--- title: Agility PR Solutions Reviews meta_title: 'Agility PR Solutions Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 414 reviews by the users' company size, role or industry to find out how Agility PR Solutions works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 414 scale: '5' date_modified: '2026-10-18' parent_category: name: Public Relations (PR) url: https://www.g2.com/categories/public-relations-pr ---

Agility PR Solutions Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Agility PR Solutions, appreciating its straightforward navigation and helpful support. (36 mentions)
Users commend the excellent customer support from Agility PR Solutions, noting prompt and helpful responses consistently. (26 mentions)
Users commend the extremely helpful staff at Agility PR Solutions, providing support that significantly enhances the user experience. (20 mentions)
Users value the intuitive and comprehensive features of Agility PR Solutions for effective media relationship management. (18 mentions)
Users find Agility PR Solutions' wide database variety invaluable for accurate media outreach and efficient contact sourcing. (17 mentions)
Users note the limited functionality of Agility PR Solutions, citing issues with outdated contacts and inefficient reporting tools. (13 mentions)
Users are frustrated with data inaccuracy, frequently encountering outdated information and unreliable sentiment classifications. (12 mentions)
Users find Agility PR Solutions not intuitive, with a steep learning curve for setups and creating alerts. (11 mentions)
Users find Agility PR Solutions expensive while struggling with service reliability and effectiveness, leading to ongoing frustrations. (10 mentions)
Users experience inaccuracy in sentiment classification and sometimes encounter outdated information in the media contact database. (7 mentions)

5 Pros or Advantages of Agility PR Solutions

5 Cons or Disadvantages of Agility PR Solutions

Agility PR Solutions Reviews (414)

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Reviews

Agility PR Solutions Reviews (414)

View 1 Video Reviews
4.1
414 reviews
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Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Exceptionally User-Friendly and Easy to Use"
4/5
What do you like best about Agility PR Solutions?

Agility is very easy to use. I appreciate how user-friendly the platform. For my PR team of one (me), I appreciate how I have all the information I need in one place, and how if I'm out, anyone from my marketing team can log in and navigate around. Review collected by and hosted on G2.com.

What do you dislike about Agility PR Solutions?

Not too many. My only one (and this could be user-error) is that when you search for journalists using a keyword, you can't see the article that mentions the keyword. You only see their top ten recent articles. Review collected by and hosted on G2.com.

Sativa R.
SR
Sativa R.
Communications Consultant, Writer, Strategist
Small-Business (50 or fewer emp.)
"Robust Platform and Supportive Team"
5/5
What do you like best about Agility PR Solutions?

Agility PR Solutions enables me to track coverage for my client and their competitors every month, and pull reports on share of voice, sentiment, themes and more - all from an easy to use online portal. Their customer support is second to none as well - when I need someone to help me, they are quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Agility PR Solutions?

Sometimes I have to sift through lots of content to find actual coverage but the team always help me adjust my search terms as needed to ensure the tool is feeding me as much relevant coverage as possible. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Enterprise (> 1000 emp.)
"Intuitive platform with quick, friendly support!"
4.5/5
What do you like best about Agility PR Solutions?

We switched to Agility this year and my team was able to jump right in and move forward like we've been using it all along. When we did have questions, customer support was fast, reliable and friendly. We seen an uptick in our distribution pickups and our click-through rates are higher than they've ever been. Review collected by and hosted on G2.com.

What do you dislike about Agility PR Solutions?

We're working with the Agility team to customize some of the metrics to our needs. The team has been extremely responsive and understanding. So, it's not really a "dislike" as much as an "opportunity". Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Effortless Access to Relevant Destination Articles"
5/5
What do you like best about Agility PR Solutions?

Ability to quickly find online articles relating to our destination. Review collected by and hosted on G2.com.

What do you dislike about Agility PR Solutions?

No downsides that I can identify at this time as a new user to the platform. Review collected by and hosted on G2.com.

Rissa G.
RG
Rissa G.
Sr. Dir. MarCom
Small-Business (50 or fewer emp.)
"Great product, great customer service"
4.5/5
What do you like best about Agility PR Solutions?

My favorite thing about Agility PR is the ease of customizing the items that I am tracking across the news. It is easy to set up a bunch of different searches and reports. They also have great customer support which I'm able to connect with when I get stuck. Review collected by and hosted on G2.com.

What do you dislike about Agility PR Solutions?

My least favorite thing is the fact that everything is a separate upcharge. There are more services that I would use, but I cannot afford them. Review collected by and hosted on G2.com.

Jessica B.
JB
Jessica B.
Senior Manager, Corporate Communications
Enterprise (> 1000 emp.)
"User-Friendly Platform for Modern PR Teams"
4/5
What do you like best about Agility PR Solutions?

I like how intuitive and comprehensive the platform is and how it offers media monitoring, journalist targeting, and analytics. Review collected by and hosted on G2.com.

What do you dislike about Agility PR Solutions?

Pricing is on the higher side, and there are some gaps in media contact data. Review collected by and hosted on G2.com.

Kate E.
KE
Kate E.
Managing Partner
Small-Business (50 or fewer emp.)
"In our sixth year with Agility"
5/5
What do you like best about Agility PR Solutions?

Good database, great customer support and the benefit of having an international reach. Review collected by and hosted on G2.com.

What do you dislike about Agility PR Solutions?

Sometimes a little off with the more local contacts. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Mid-Market (51-1000 emp.)
"Reliable PR Tool with good support"
5/5
What do you like best about Agility PR Solutions?

Agility PR Solutions is easy to use and makes it simple to search for and navigate media contacts, which saves me time and effort when building and managing press lists. The platform is intuitive, and even though I do not use any integrations, the export function is straightforward and meets my needs. I use it frequently and find it reliable and consistent. Customer support is also a standout - responses are prompt and helpful. Overall, it’s a solid tool that supports my day-to-day PR activity effectively. Review collected by and hosted on G2.com.

What do you dislike about Agility PR Solutions?

The main frustration comes when editing press releases within the platform - any time I make a change to the text, it jumps back to the top of the page, so I end up constantly scrolling up and down. It can be a bit of a faff and slows things down. I’d like the option to set brand styles in the PR template, to save time and ensure consistency across campaigns. Lastly, the brand monitoring feature looks really valuable, but it’s out of budget for us at the moment. A trial period would be a great way to explore its potential and help justify the investment internally. Review collected by and hosted on G2.com.

Marina F.
MF
Marina F.
External Comms Analyst
Mid-Market (51-1000 emp.)
"Great software"
5/5
What do you like best about Agility PR Solutions?

The ease of use and the efficient support team Review collected by and hosted on G2.com.

What do you dislike about Agility PR Solutions?

Some small outlets are not covered by the platform, so we have to track them and add it manually Review collected by and hosted on G2.com.

Paul H.
PH
Paul H.
Director
Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Great media contact and monitoring tool"
4.5/5
What do you like best about Agility PR Solutions?

Really useful tool, has an indepth media database that stays updated in real time with live lists, a smooth distribution system with customisable templates, good tracking of broadcast and online coverage which it also auto tags to releases ensuring a wealth of really useful reporting at your fingertips Review collected by and hosted on G2.com.

What do you dislike about Agility PR Solutions?

Needs a bit of fine tuning on the monitoring if your search term is similar to an unrelated term Review collected by and hosted on G2.com.