I really appreciate how responsive and supportive the team is, along with the strong quality of the analytic reports. Overall, it feels like great value for the services provided. Review collected by and hosted on G2.com.

The platform is difficult to use and not as intuitive as it could be. My team has also mentioned that it’s challenging to generate reports on their own without extra help. Review collected by and hosted on G2.com.

Reporting is very helpful and easy to use. With the amount of reports our team compiles on a monthly basis, these are handy and streamlined.

Results are quick in terms of email generated posts and the analytics are most helpful.

We use it daily and that makes it convenient. The daily email summaries are a highlight in my inbox.

Our AgilityPR team member is on top of things. Jen is great and her support is something we can count on.

The team offers training for new team members and has made it easy with each new team member we have had to get the training and start using the program. Review collected by and hosted on G2.com.

Not all mentions are picked up. Some things get missed and in this digital age that happens. Review collected by and hosted on G2.com.

What I like best about Agility PR Solutions is how intuitive and comprehensive it is for managing media relations. The platform makes it easy to find targeted media contacts, distribute press releases, and track coverage all in one place. Its analytics and monitoring tools provide clear insights into campaign performance, helping us measure impact and refine our outreach strategy efficiently. Review collected by and hosted on G2.com.

While Agility PR Solutions is a strong platform overall, some features could be more streamlined. The media contact database occasionally includes outdated information, and the reporting tools can take time to customize for specific metrics. Improving data accuracy and making reports more flexible would enhance the user experience. Review collected by and hosted on G2.com.

The help/chat function is fast and effective. Review collected by and hosted on G2.com.

The limitations of the Canvas briefings present big challenges. In particular, the inability to download a simple, clickable PDF. The current functionality is clunky and not realistic for simple delivery and presentation to our clients. Review collected by and hosted on G2.com.

I like the contact database. I also really appreciate how our account manager, Mauricio, always makes time to answer any questions we have and update us on new features. Review collected by and hosted on G2.com.

There isn't anything that comes to mind at the moment Review collected by and hosted on G2.com.

I really like the platform and find it easy to use and navigate. The metrics and analysis for reporting are great. Agility PR Solutions has a larger database of media contacts and is more widespread. The AI tool is very helpful. The initial setup was very easy and clear. I like the support we have with Louis Gray who is really helpful and always available. Review collected by and hosted on G2.com.

There are sometimes contacts with generic news desk emails which is unhelpful. I wish for specific contact details, not just for newsdesks. Review collected by and hosted on G2.com.

Agility is quick and easy to use, and needs minimal training for optimal use. The customer support has been incredibly helpful and quick, solving any issues within minutes and hours, which is a far cry from our previous monitoring company. We've been able to streamline reports and monitoring and even use analytics from Agility to show why we needed to increase our staffing to continue the trajectory of specific campaigns. Review collected by and hosted on G2.com.

The only thing I could possibly list is that occasionally stories are classified as negative sentiment when they are not at all negatively framing our institution. When we edit the mention and change the sentiment it still appears as negative in coverage sentiment chart. Review collected by and hosted on G2.com.

I love the user-friendliness of Agility PR Solutions, which makes it incredibly intuitive to set up media monitoring queries and email distributions. The system's ease of use allows me to fine-tune with boolean searches to ensure only relevant mentions appear, streamlining my monitoring process. I also appreciate the efficiency with which I can find media contacts by searching through various parameters such as topic, location, organization, and name. The support from our account representatives is exceptional. We benefit from quarterly check-ins to ensure everything runs smoothly, and they provide prompt responses, often the same day, to effectively resolve any issues that arise. Additionally, Agility PR Solutions offers competitive pricing, beating our previous provider by about 5%. Their inclusion of broadcast monitoring for TV and radio, along with a host of smaller features not offered by our previous provider, makes them a valuable asset to our communications strategy. Review collected by and hosted on G2.com.

The aesthetics of the website could be improved to feel more welcoming and compelling. It feels very cold and utilitarian, but that's a very minor complaint. Review collected by and hosted on G2.com.

I really appreciate how Agility PR Solutions simplifies media monitoring and empowers my outreach efforts. The platform significantly streamlines the process of finding media contacts, making it four times easier and faster compared to traditional methods. It provides detailed options and insights into what each contact specializes in, and their roles within the companies they work for, which is incredibly time-saving when implementing my strategies. Furthermore, Agility PR Solutions supports data-backed decisions, allowing me to make faster and smarter choices. I also value the fact that I was guided through the setup process by someone from the Agility team, which I found helpful and supportive. Review collected by and hosted on G2.com.

I find the interface of Agility PR Solutions could be more seamless and visually intuitive. As a new user transitioning from traditional media lists to a data-driven PR platform, I think there's room for improvement in making the user experience more comfortable. Specifically, I believe a customizable dashboard that allows users to pin their most-used features would enhance familiarity and usability. Additionally, the icons appear a bit outdated and boring, which does not help in creating an engaging experience. Review collected by and hosted on G2.com.

I have been using Agility PR Solutions for three years, and I really appreciate how it curates a solid list of reporters, which is invaluable for our team's editorial calendars and outreach. The platform has helped us leverage some great relationships with the media. I particularly like that the media list is meticulously curated and that the media team reaches out to contacts for permission before adding them to the platform, which demonstrates a respectful and considerate approach to media relationship management. Additionally, the customer service team is excellent, and I have found their support to be responsive and helpful. I also admire the regular updates and up-to-date innovations that keep the platform solid and relevant. Overall, Agility PR Solutions has proven to be a more adaptive platform compared to the competitor we previously used. Review collected by and hosted on G2.com.

That I don't have enough time to utilize the training and resources! Review collected by and hosted on G2.com.