--- title: AgencySmart Reviews meta_title: 'AgencySmart Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 39 reviews by the users' company size, role or industry to find out how AgencySmart works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 39 scale: '5' date_modified: '2026-10-17' parent_category: name: Insurance url: https://www.g2.com/categories/insurance ---

AgencySmart Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find AgencySmart to be user-friendly and easy to navigate, simplifying client and insurance tracking effectively. (3 mentions)
Users appreciate the excellent training support from AgencySmart, making it easy to resolve issues and learn efficiently. (2 mentions)
Users enjoy the simple and effective tracking of client information and employer contributions in AgencySmart. (1 mentions)
Users find the navigation ease of AgencySmart exceptional, making it user-friendly and intuitive. (1 mentions)
Users find AgencySmart's interface simple and straightforward, effectively managing client and insurance information with ease. (1 mentions)
Users often face data entry issues due to missing plans in the system, requiring manual input. (2 mentions)
Users find the manual editing process challenging, as not all plans are pre-populated, requiring additional input. (1 mentions)

Top Pros or Advantages of AgencySmart

Top Cons or Disadvantages of AgencySmart

AgencySmart Reviews (39)

Reviews

AgencySmart Reviews (39)

4.8
39 reviews
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JB
Jeremiah B.
Producer
Small-Business (50 or fewer emp.)
"Refreshingly Simple and Straight Forward"
5/5
What do you like best about AgencySmart?

The system is pretty simple and straightforward and houses the information we need to track for our clients. I really like the ability to set employer contributions. This has been a much better system for us to track all of our clients and insurance companies. Review collected by and hosted on G2.com.

What do you dislike about AgencySmart?

In Utah, the plans we use are not all pre-populated into the system so they have to enter them in for us or we have to manually do it ourselves. Review collected by and hosted on G2.com.

JC
Jessica C.
Marketing
Small-Business (50 or fewer emp.)
"Agency Smart is very user friendly!"
5/5
What do you like best about AgencySmart?

Easy to use. Training sessions with Anthony are quick and he answers all of my questions. Review collected by and hosted on G2.com.

What do you dislike about AgencySmart?

So far, I have not had any bad experiences while using it. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"AgencySmart has been great for the team, great support from their team."
5/5
What do you like best about AgencySmart?

Their support team has been great at helping my team with any issues, or just with training for them to use it. Review collected by and hosted on G2.com.

What do you dislike about AgencySmart?

I have not had any issues with it. My team has nothing but good things to say about it. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"AgencySmart has been really helpful to our team."
5/5
What do you like best about AgencySmart?

It is user friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about AgencySmart?

Not all of the plans are in the system so we have to put them in manually. Review collected by and hosted on G2.com.

NO
Nancy O.
Small-Business (50 or fewer emp.)
"Great Technology and easy to use"
5/5
What do you like best about AgencySmart?

Agencysmart is a great platform for Producers. The system is user friendly and provides all the necessary information in one screen without having to navigate. The best tool is the onboarding, makes new business implementation easy and quick. The staff are very knowledgeable and helpful which is ideal in a changing environment. Review collected by and hosted on G2.com.

What do you dislike about AgencySmart?

Table rates based on each county would be helpful. Review collected by and hosted on G2.com.

CR
Chris R.
Small-Business (50 or fewer emp.)
"Excellent"
4/5
What do you like best about AgencySmart?

They system that Agency Smart has created is hitting on all cylinders for my needs. Having gone through my first set of 1095's that I completed for some clients, it was seemless and extremely easy for this reporting. Having the ability to go from quote to quote, with their editable forms - The team their definitely has the broker in mind. Review collected by and hosted on G2.com.

What do you dislike about AgencySmart?

Wish they would provide more tiering options with their management system. Provide for a 5 tier rating structure. Review collected by and hosted on G2.com.

JM
John M.
Small-Business (50 or fewer emp.)
"Makes everything easy"
5/5
What do you like best about AgencySmart?

Quoting is very easy. It is convenient to find plans, check rates and find Benefit summaries Review collected by and hosted on G2.com.

What do you dislike about AgencySmart?

When a group wants to see a plan for 1 ee, and the group offers multiple plans, you have to waive other ee's to quote the one employee Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Very Pleased with Agency Smart"
4.5/5
What do you like best about AgencySmart?

I just started working in Agency Smart and find the system very friendly. I have used other systems in the past, and the Agency Smart program has a nice format. I have found the quoting process easy to follow, and access to the SBCs is excellent. Would defiantly recommend it to others. Review collected by and hosted on G2.com.

What do you dislike about AgencySmart?

At this time, I have no dislikes about Agency Smart. Review collected by and hosted on G2.com.

carlton e.
CE
carlton e.
Producer
Small-Business (50 or fewer emp.)
"AgencySmart Review"
5/5
What do you like best about AgencySmart?

being able to send my clients to fill out application themselves Review collected by and hosted on G2.com.

What do you dislike about AgencySmart?

adding/ deleting chosen products to do a new illustration Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"The program is user friendly, but do have issues with Reports."
4.5/5
What do you like best about AgencySmart?

The program is web-based. My trainer is very well knowledged on this system. Review collected by and hosted on G2.com.

What do you dislike about AgencySmart?

I do not like when adding a new split, the most current split is not pulled down, it is the effective date split. Review collected by and hosted on G2.com.