The Ultimate Decision Intelligence Platform for Service Operations.
WorkiQ delivers dynamic, real-time insights into team activities for service operations in Banking, Insurance, Healthcare, and BPOs. Designed to empower managers, it optimizes team efficiency, workload distribution, and well-being, all while aligning with your organization’s broader business goals.
With user-friendly, customizable reports, WorkiQ enables you to:
- Capture detailed activity data: Understand exactly where time is spent across applications, providing visibility into work patterns, productivity, and utilization for each employee.
- Leverage prescriptive insights: Gain visibility into what’s happening and actionable guidance on improving utilization rates, streamlining processes, and boosting team collaboration.
- Foster a healthy work environment: Use data-driven insights to identify burnout risks and foster a balanced, productive work environment that supports your team’s well-being.
- Align with business goals: Transform and digitalize your operations by simplifying workflows and addressing inefficiencies, ensuring both performance optimization and a healthier work-life balance.
WorkiQ empowers managers with actionable decision intelligence, providing the tools to make informed, data-backed decisions that streamline operations, elevate performance, and enhance employee well-being.
Seller
ActiveOpsProduct Description
WorkiQ shines a light on the effort your team puts in every day, giving you real-time, actionable insights into performance and well-being across your service operations in Banking, Insurance, Healthcare, and BPOs. Imagine a workplace where every contribution is seen, every effort recognized, and every moment optimized. WorkiQ turns this vision into reality by revealing how your teams allocate time, unlocking deeper insights into utilization and application use. With real-time data at your fingertips, you can ensure teams focus on the tasks that matter most and are empowered to unplug at the end of the day. Whether you're optimizing utilization, comparing how time is spent across teams, or identifying inefficiencies, WorkiQ gives you the clarity and confidence to drive meaningful change.
Overview by
Samantha Sherlock
