Acronis Cyber Protect Cloud (now Acronis Cyber Platform) Features
Compatibility (8)
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File Server Backup
The ability to store information from filesystems.
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Database Server Backup
The ability to backup data from relational and NoSQL databases.
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Virtual Machines
Support for secure virtualized tape or disk storage.
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Repository Models
Support for various backup storage and operational processes. Examples include system imaging, incremental backup, or differential backup.
VM Backup
Copying of data on a virtual machine (VM) in a VMware environment to prevent data loss
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Endpoint Variety
The ability to back up different devices such as computers
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SaaS Application Variety
Backup support for multiple, different software as a service (SaaS) applications
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Storage Formats
The ability to store multiple types of file formats or convert files to proper format.
Management (20)
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Continuous Backup
The abillity to automate backups or have backup storage updated continuously.
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Disaster Recovery
Delegate backup settings to facilitate specific recovery in the result of a disaster.
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Storage Capacity
The ability to store large amounts of data or scale capacity to fit storage needs.
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Remote Backup
Provides remote access dashboards designed to manage and store data from familiar applications.
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Activity Monitoring
Actively monitor status of work stations either on-premise or remote.
Data Recovery
Ability to restore deleted, hidden, or lost data from an email server/system
Automatic Backup
Data is backed up automatically to prevent data loss
Differential Backup
Cumulative backup of all changes made since the last full backup
Incremental Backup
Copy only the new data that has been changed or created since the previous backup
Data Storage Management
Manage and store data in a database
Secure Data Storage
Securely stores data to prevent data loss or breaches
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Remote Access & Monitoring
Control system behavior and appearance, and access and report on system status/health from a distant location
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File Sharing
Gives users the abilitity to access or send backup files stored online.
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Security Standards
The ability to set standards for asset and risk management.
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Encrypted Storage
Provides some level of encryption of data in transit and sensitive data while it lives online.
Pay by Usage
Services are offered under a pay-as-you-go or utilization-based purchase model.
Usage Tracking
Track a business' IaaS usage statistics through dashboards, metrics, and reporting.
Performance Tracking
Track a business' IaaS performance statistics through dashboards, metrics, and reporting.
Activity Tracking
Track and document all activities across devices, networks, and other systems
Compliance (5)
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Security Standards
The ability to set standards for asset and risk management.
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Cloud Data Protection
Provides high quality and wide scope of in-cloud and offline data security capabilities.
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Data Deduplication
Deduplication, creating synthetic backup files, to reduce file size and eliminate redundant files.
Ransomware Protection
Protects systems from ransomware attacks and mitigates attack risks
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Functionality (9)
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Real-time Sync
Continuously updates backup files to reflect most recent changes and updates.
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Storage Capacity
The ability to store large amounts of data or scale capacity to fit storage needs.
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Remote Backup
Provides remote access dashboards designed to manage and store data from familiar applications.
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Versioning
Keeps track of incrementally changing versions of the same content, data, and files.
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System Isolation
Cuts off network connection or temporarily inactivate applications until incidents are remedied.
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Firewall
Protects endpoint devices from a variety of attacks and malware threats.
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Endpoint Intelligence
Analysis for users to examine threat intelligence data specific to their endpoint devices.
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Anomaly/Malware Detection
Automatically identify and flag unusual behaviors and malicious software
Resource Auto-Scaling
Scales infrastructure resources automatically to meet capacity or computational demands
Inventory Management - Remote Monitoring & Management (RMM) (7)
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Device Management
Unifies endpoint management of employee devices
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Asset Management
Maintains detailed records of network assets and their activity; detects new assets accessing the network
ITIL Policy Compliance
Supports implementation and adherence to ITIL processes and regulations
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Task Management
Create, manage and track all task activities and progression
Issue Management
Identify and respond to unexpected problems or failures (ie. "negative events")
Mobile Device Management
Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.
Monitoring and Management (21)
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Remote Monitoring
Monitor IT asset activity remotely from an administrator terminal.
Asset Tracking
Tracks IT assets and financial data.
Application Deployment
Releases applications for access on desktop or mobile devices.
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Patch Management
Automates the updating of security measures on enterprise devices.
Asset Tracking
Tracks IT assets including financial and lifecycle data.
Deployment Management
Manage the processes involved when making the application ready for use
Policy Management
Create, manage, and track policies and procedures within an organization
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
IT Incident Management
Manage incidents related to outages or breaches in functionality of IT systems
Remediation Management
Identify and orchestrate execution of actions needed to restore systems to optimal conditions
Support Ticket Management
Allow customers/users to submit support queries and service requests
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Activity Tracking
Track and document all activities across devices, networks, and other systems
Help Desk Management
Managing service requests, incidents, IT issues & support with a ticketing system
Inventory Management
Track and manage inventory levels to maintain proper supply
Contract/License Management
Track, store, and access client contracts or licenses
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Network Monitoring
Tracks and makes accessible data on the health of servers and other network components.
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Network Monitoring
Tracks and makes accessible data on the health of servers and other network components.
IT Operations & Workflow - Remote Monitoring & Management (RMM) (1)
Workflow Management
Enables creation and optimization of workflows for IT support and service delivery
Service Management (5)
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Remote Access
Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.
Service Management (Issue Prioritization)
Analyzes operational data to proactively identify and prioritize IT issues.
Ticketing
Provides tools for creating and managing support tickets across departments
Service Level Agreement (SLA) Management
Set and monitor service level agreements to ensure timely response and resolution
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Administration (26)
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Intelligence Reporting
Actively gathers data on suspicious sources and characteristics of potentially malicious content
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Email Integration Suppor
Supports secure implementation with popular email applications and clients.
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Access Management
Allows administrators to set user access privileges to permit approved parties to access sensitive data.
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Data Loss Prevention
Has pre-built data loss prevention (DLP) functions which prevent employees or accounts that have been hacked from sending out sensitive information.
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Auditing
Documents access and alterations of the database for analytics and reporting.
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Data Discovery
Unveils data connected to infrastructure and applications used to help manage and maintain compliance within complex IT systems.
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Access Control
Supports LDAP Protocol to enable access control and governance.
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Compliance
Monitors assets and enforces security policies to audit assets and infrastructure security.
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Web Control
Filters websites and manages whitelisting to enforce compliance protocols for users accessing the internet within the network.
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Application Control
Blocks endpoint users from accessing restricted applications.
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Asset Management
Keeps records of each network asset and its activity. Discovers new assets accessing the network.
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Device Control
Manages user network accessibility on laptops and mobile devices.
Patch Management
Install software updates and bug fixes remotely
Password Management
Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Workflow Management
Create, design and manage workflows for repetitive tasks
Policy Management
Create, manage, and track policies and procedures within an organization
Assessment Management
Creation, administration, and evaluation of assessments or tests
Endpoint Management
Track status, assign actions, and control access to systems for devices within the organization
Incident Management
Manage and track all disruptions and incidents
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
PCI Compliance
Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
Web Threat Management
Device Management
Maintenance and upkeep of physical and/or virtual devices
Maintenance (4)
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Auditing
Access pre-built and custom reports to monitor user activity and storage.
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Allow and block lists
Prevents previous committers of fraud and other suspicious accounts from future communications
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Compliance
Supports compliance with PII, GDPR, HIPPA, PCI, and other regulatory standards.
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Archiving
Archives conversations, files, and other communications for future reference
Security (6)
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Anti-Malware/Anti-Spam
Prevents malware or spam in emails either through predictive or reactive anti-malware/anti-spam tools.
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Encryption
Encrypts the content of emails and their attachments.
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Quarantine
Isolates potentially malicious content and files before they can gain network access
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Advanced Threat Protection (ATP)
Includes advanced tools, including machine learning analysis to detect threats often missed by traditional filtering tools, such as unsafe attachments, advanced malware, and targetted social engineering attacks.
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Anti-Phishing
Prevents both phishing attacks and spear-fishing attacks, including impersonation attacks.
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Account takeover prevention
Has pre-built data loss prevention (DLP) functions which prevent employees or accounts that have been hacked from sending out sensitive information.
Data Protection (5)
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Data Masking
Protects sensitive data by disguising or encrypting data, keeping it usable by the organization and approved parties.
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Data Encryption/Security
Manages policies for user data access and data encryption.
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Data loss Prevention
Stores data securely either on premise or in an adjacent cloud database to prevent loss of data at rest.
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Anomoly Detection
Constantly monitors acivity related to user behavior and compares activity to benchmarked patterns.
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Sensitive Data Compliance
Supports compliance with PII, GDPR, HIPPA, PCI, and other regulatory standards.
Analysis (8)
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Cloud Gap Analytics
Analyzes data associated with denied entries and policy enforcement, giving information of better authentication and security protocols.
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Compliance Monitoring
Monitors data quality and send alerts based on violations or misuse.
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Automated Remediation
Reduces time spent remedying issues manually. Resolves common network security incidents quickly.
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Incident Reports
Produces reports detailing trends and vulnerabilities related to their network and infrastructure.
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Behavioral Analysis
Constantly monitors acivity related to user behavior and compares activity to benchmarked patterns and fraud indicators.
Risk Analysis
Analyze potential risks across the organization
Customizable Reports
Alter the layout and content of reports
Summary Reports
Core Functions (3)
Server Virtualization
Virtualize server resources into one or more isolated virtual environments.
Storage Virtualization
Virtualize and distribute storage capabilties through abstraction.
Network Virtualization
Virtualize network administration and monitoring for other virtualized resources.
General Functionality (4)
Dynamic Scaling
Scale resources automatically, adjusting for usage demands.
High Availability
Maintain high performance and uptime for all users.
Data Security
Offer security options for data and infrastructure access, e.g. encryption, key management, and MFA.
Backup and Recovery
Offer backup and recovery capabilties for virtualized resources.
Configuration (2)
Appliance Independence
Hyperconverged infrastructure solution is appliance independent and functions on a variety of compatible hardware.
Hardware Integration
Integrate with other data center storage and server hardware, as well as software infrastructure.
Infrastructure Provision (9)
Public Cloud
Provides public cloud capabilities.
Private Cloud
Provides private cloud capabilities.
Hybrid Cloud
Provides hybrid cloud capabilities.
Bare Metal
Provides bare metal servers.
High-Performance Computing (HPC)
Provides high-performance computing (HPC) capabilities.
Virtual Machines (VMs)
Provides virtual machines (VMs).
Edge Computing
Provides edge computing capabilities.
Virtual Networks
Provides virtual networking capabilities.
Cloud Computing
A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server
Platform Features (7)
24/7 support
Provides 24/7 support to customers with technical questions.
Proactive report alerts
Proactively sends reports or alerts to customers.
Application control
Lets users detect and block applications that are not a security threat.
Proactive threat hunting
Proactively hunts threats.
Rapid response time
Provides rapid reponse time to cyber threats.
Customizeable reports
Provides the ability to customize reports.
Managed Services
Offers MDR as a service.
Automation Capabilities (3)
Automated remediation
Ability to automatically neutralize or eliminate active vulnerabilities.
Automated investigation
Ability to automatically investigate networks and endpoints for threats.
AI Agents
Utilizes AI agents for detection and response tasks.
Generative AI (1)
AI Text Summarization
Condenses long documents or text into a brief summary.
Agentic AI - Hyperconverged Infrastructure (HCI) Solutions (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Adaptive Learning
Improves performance based on feedback and experience
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - SaaS Backup (7)
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Autonomous Task Execution
Capability to perform complex tasks without constant human input
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Multi-step Planning
Ability to break down and plan multi-step processes
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Cross-system Integration
Works across multiple software systems or databases
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Adaptive Learning
Improves performance based on feedback and experience
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Natural Language Interaction
Engages in human-like conversation for task delegation
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Proactive Assistance
Anticipates needs and offers suggestions without prompting
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Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Server Backup (8)
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Autonomous Task Execution
Capability to perform complex tasks without constant human input
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Multi-step Planning
Ability to break down and plan multi-step processes
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Cross-system Integration
Works across multiple software systems or databases
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Adaptive Learning
Improves performance based on feedback and experience
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Proactive Assistance
Anticipates needs and offers suggestions without prompting
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Decision Making
Makes informed choices based on available data and objectives
File Transfer
Move files across different systems or networks
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - Remote Monitoring & Management (RMM) (9)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Active Directory Integration
Integrates with Active Directory
Services - Endpoint Detection & Response (EDR) (1)
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Managed Services
Offers managed detection and response services.
Additional Functionality (224)
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
API
Application programming interface that allows for integration with other systems/databases
Threat Response
Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm
Endpoint Protection
Protect users working remotely and provide secure environments for personal devices to access company programs
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
Application Security
Identify and respond to security threats to developed applications
Encryption
Convert data into a code for security
Network Security
Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources
Real-Time Reporting
Active reporting of data and metrics
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Authentication
Verify the identity of users/devices to enable secure access
Financial Data Protection
Anti Virus
Prevents, detects and removes malware
Secure Data Storage
Securely stores data to prevent data loss or breaches
Virus Definition Update
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
VPN
Extend virtual private network over public networks to enable protected information exchange
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Anti Spam
Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Data Visualization
Graphical representation of data
Alerts/Escalation
System alerts about the need to escalate an issue or request
Data Security
Protect sensitive data for digital privacy
Real-Time Analytics
Analyze and gain insights into data in real-time
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Secure Login
At least a username and password is required to access the system
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Single Sign On
Allow users to access multiple services after entering their login credentials once
Behavioral Analytics
Track and analyse user behavior within a system or network
Prioritization
Arrange tasks based on the level of priority or urgency
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
IOC Verification
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Activity Tracking
Track and document all activities across devices, networks, and other systems
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Risk Assessment
Initiate collection and analysis of known risks
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Whitelisting/Blacklisting
Control system access and/or deliverability for applications and email addresses
Activity Monitoring
Track and report on everything that happens within the system or network
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
Behavior Tracking
Track visitors'/audience's responses across web pages and other optimized content
Tokenization
Convert sensitive data into unique identification symbols (Tokens) that retain all essential information
Web Traffic Reporting
Collect and analyze traffic data about website visitors
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Build Automation
Writing code or scripts to automate repetitive tasks, streamline processes, and increase efficiency within an IT environment
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Scheduling
Plan availability and assign specific time slots for tasks and resources
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Endpoint Protection
Protect users working remotely and provide secure environments for personal devices to access company programs
API
Application programming interface that allows for integration with other systems/databases
Real-Time Reporting
Active reporting of data and metrics
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Anti Virus
Prevents, detects and removes malware
Security Tools
Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Real-Time Analytics
Analyze and gain insights into data in real-time
Backup and Recovery
Create backups and provide methods to recover deleted/lost data
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Real-Time Updates
Receive system updates as soon as any changes are made
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Reports
Alter the layout and content of reports
Usage Tracking/Analytics
Track and interpret metrics on the usage of company resources
Task Scheduling
Track and manage the scheduling of tasks
Automatic Backup
Data is backed up automatically to prevent data loss
Device Auto Discovery
Automatically scan the network for devices and take pre-defined actions upon discovery
Vulnerability Scanning
Discover patch statuses and vulnerabilities
For MSPs
Intended to be used by managed service providers
Customizable Branding
Add customized logos and colors to align with company branding
Real-time Alerts
Receive notification of issues as soon as they occur
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Real-Time Data
Receive data and information in real time
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Network Security
Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources
Uptime Reporting
Track the availability time for a designated network or website over a given period of time
Data Loss Prevention
Safeguard confidential data and meet compliance regulations
Bare-Metal Restore
Restore a physical server or computer to its original state (i.e., rebuild from scratch) for data recovery
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Data Replication
Process of copying and storing data in more than one site or node
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Compression
Reduction in the number of bits needed to represent data
Single Sign On
Allow users to access multiple services after entering their login credentials once
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Duplicate Detection
Compare new data with existing records to detect duplicate entries
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Multi-OS
Support multiple operating system
Backup Scheduling
Schedule automatic backups by selecting the frequency of data backup jobs
Backup Log
Records the events that occur during a backup process
Alerts/Escalation
System alerts about the need to escalate an issue or request
File Management
Create, save, and store files
Encryption
Convert data into a code for security
Sensitive Data Identification
Identify sensitive or personal information collected from users
Data Retention Management
Manage/customize policies to organize data and determine where data should be stored or archived and for how long.
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Version Control
Track revisions and updates made to files and navigate between different versions
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Data Migration
Move from one database to another, or upgrade the version of database software being used
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Workflow Management
Create, design and manage workflows for repetitive tasks
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Policy Management
Create, manage, and track policies and procedures within an organization
Multiple Format Support
Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)
Real-Time Reporting
Active reporting of data and metrics
API
Application programming interface that allows for integration with other systems/databases
Data Visualization
Graphical representation of data
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Version Control
Track revisions and updates made to files and navigate between different versions
Database Support
Supports common databases such as MySQL and Oracle
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Configurable Workflow
Configure existing workflows to meet your organization's needs
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Data Security
Protect sensitive data for digital privacy
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
API
Application programming interface that allows for integration with other systems/databases
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Authentication
Verify the identity of users/devices to enable secure access
Real-Time Analytics
Analyze and gain insights into data in real-time
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Single Sign On
Allow users to access multiple services after entering their login credentials once
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Alerts/Escalation
System alerts about the need to escalate an issue or request
Data Storage Management
Manage and store data in a database
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Resource Management
Process of planning, scheduling and executing the optimal and effective use of human capital across projects
Activity Management
Scheduling
Plan availability and assign specific time slots for tasks and resources
Load Balancing
Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient
Backup and Recovery
Create backups and provide methods to recover deleted/lost data
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Secure Login
At least a username and password is required to access the system
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Network Monitoring
Tracks and makes accessible data on the health of servers and other network components.
Service Level Agreement (SLA) Management
Set and monitor service level agreements to ensure timely response and resolution
Task Scheduling
Track and manage the scheduling of tasks
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Resource Allocation & Planning
Assign available resources (human and/or non-human) to various projects and tasks
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Data Migration
Move from one database to another, or upgrade the version of database software being used
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
Log Access
Collection, search, and analysis of access logs and audit logs
Data Visualization
Graphical representation of data
Real-Time Data
Receive data and information in real time
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Secure Data Storage
Securely stores data to prevent data loss or breaches
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Workflow Management
Create, design and manage workflows for repetitive tasks
Performance Monitoring
Monitoring and measurement of relevant metrics to assess the performance of IT resources
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Event Analysis
Investigate security threats and validate malicious activity
Prioritization
Arrange tasks based on the level of priority or urgency
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Whitelisting/Blacklisting
Control system access and/or deliverability for applications and email addresses
Remediation Management
Identify and orchestrate execution of actions needed to restore systems to optimal conditions
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Behavioral Analytics
Track and analyse user behavior within a system or network
Continuous Monitoring
Conduct tracking and assessment of application and device behavior without breaks or interruptions
Root Cause Analysis
Identify and analyse the reasons behind accidents
Endpoint Management
Track status, assign actions, and control access to systems for devices within the organization
Anomaly/Malware Detection
Automatically identify and flag unusual behaviors and malicious software
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Patch Prioritization
Determine which patches should receive immediate attention
Status Tracking
Track the status over time for a request, process, asset, or transaction
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Network Wide Management
The ability to manage all patches within a network
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Activity Tracking
Track and document all activities across devices, networks, and other systems
Policy Management
Create, manage, and track policies and procedures within an organization
Remote Update/Installation
Deploy updates or install new software remotely
IT Asset Tracking
Monitor the movement of one or more IT assets throughout the organization
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Automatic Patch Deployment
Set a time to deploy patches automatically
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Customization
Create labels for products that contain required information such as colors, sizes, dates, etc.
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Patch Testing
Test patches before deployment to mitigate security risks
Support Ticket Management
Allow customers/users to submit support queries and service requests
Automatic Scans
Setup recurring or automatic scans
Active Directory Integration
Integrates with Active Directory
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Application Management
Track, manage and store the applications of potential future members, customers or candidates
API
Application programming interface that allows for integration with other systems/databases
Risk Assessment
Initiate collection and analysis of known risks
Scheduling
Plan availability and assign specific time slots for tasks and resources
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Real-Time Updates
Receive system updates as soon as any changes are made
Usage Tracking/Analytics
Track and interpret metrics on the usage of company resources
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Patch Management
Install software updates and bug fixes remotely
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Real-Time Reporting
Active reporting of data and metrics
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Service Level Agreement (SLA) Management
Set and monitor service level agreements to ensure timely response and resolution
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