# WritePad Reviews **Vendor:** Addison Health Systems **Category:** [Chiropractic Software](https://www.g2.com/categories/chiropractic) **Average Rating:** 1.5/5.0 **Total Reviews:** 3 ## About WritePad WritePad is an EMR system that provides randomized-text exam note and report generation systems that can help you manage efficiency and costs. ## WritePad Reviews ### 1. Great tool for patient communication **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2018 **What do you like best about WritePad?** Along with being a useful tool for a healthcare provider, it's also useful for the patient because you can send appointment reminders, do scheduling, and many other things. **What do you dislike about WritePad?** Interface looks old. It's not super user friendly and takes a bit of getting used to. **What problems is WritePad solving and how is that benefiting you?** Communicating with patients in an easier more accessible way. ### 2. Worst EHR Software Ever **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2017 **What do you like best about WritePad?** Absolutely nothing. We have had the software since 2014 and have never been able to get it to function. **What do you dislike about WritePad?** We paid $10K for this software as well as training to use it. We never were able to schedule and receive said training and the software has been totally useless. It's buggy and does not merge cohesively with our current software (Genius/e-Thomas) as promised. We have had to resort to using a different program and losing all that money. Hopefully someday we can get it up and running, but in nearly 3 years, that hasn't happened. Additionally, when signing up for the software, we asked their tech department to confirm that we had the appropriate specs to run it. They maintained that we did, and after purchasing it became apparent that we did NOT. We have to spend an additional monthly fee to keep up the requirements for a program that we still aren't fully using. **Recommendations to others considering WritePad:** Please do your research and consider a different program. **What problems is WritePad solving and how is that benefiting you?** We have tried to use it to manage our electronic health records, but have never been able to get the software to function properly. ### 3. AWFUL support AWFUL interface **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2016 **What do you like best about WritePad?** There is nothing I like about Writepad. We've used it for 5 years, and it has been a thorough time-suck for everybody involved. **What do you dislike about WritePad?** Writepad is a horrific EHR. Their customer support is minimal, nobody knows how to fix the problems that the system has, reporting for CMS is a nightmare (I question whether it's even compliant), and importantly, THEY ARE NEVER READY ON TIME FOR DEADLINES. For example, they were not ready for ICD-10 transition last October 1, 2015, and it led to an INSANE amount of extra work to manually input and change all the codes throughout the month of October and into November. I asked them to compensate us for the fact that their inability to adjust their software in time led to tens of thousands of dollars in lost productivity, additional physician overtime hours, and denials, and they wouldn't even give me a tiny credit on my customer support costs for the year. THE IRONY!!! This year, 1700 new CPT codes were added, and they are STILL NOT READY (It's 10/6/16). We called them, and they said that they are "testing out some new versions" and that they may have it ready next week. Um...hello? The deadline was October 1!! I am now manually inputting all of these codes. Do you really want to be with an EHR system that is never ready in advance of the deadlines? Don't you think clinics need some time to integrate industry-wide changes like this into their practice ahead of the deadlines? I mean - this company is truly a joke. As physician groups, we suffer enough as it is through the whims of government regulation. The last thing we need is an obsolete EHR system with terrible support and a platform that wouldn't impress a programmer from the 1990s that cannot get their act together and be prepared in time for these changes. **Recommendations to others considering WritePad:** Please do not consider using this software. Take one look at it first, and you'll see how inferior it is to other platforms that are out there. The most important thing for systems like this is customer support, and Writepad's is AWFUL. Not to mention, I paid $5500 to build a bridge between it and my PM software, and after over 2 years, it is STILL NOT FUNCTIONAL and they will not give me my money back. They are liars, thieves, and incompetents, and I would highly recommend you look elsewhere. Feel free to reach out to me directly if you have any questions about this system, and I will do my best to dissuade you from making this leap into the darkness. **What problems is WritePad solving and how is that benefiting you?** None ## WritePad Discussions - [What is WritePad used for?](https://www.g2.com/discussions/what-is-writepad-used-for) - [How used is writepad right now?](https://www.g2.com/discussions/23989-how-used-is-writepad-right-now) - 1 upvote - [View WritePad pricing details and edition comparison](https://www.g2.com/products/writepad/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+09%3A44%3A34+-0500&secure%5Bsession_id%5D=b1d5dd9b-ef32-4ee3-a356-0ddbfbfc13e9&secure%5Btoken%5D=4b3c0d9d74ed0ee3e914afb5c08741a2f133053fb5d03b96d0ea70a624a39a30&format=llm_user) ## Top WritePad Alternatives - [ClinicMind](https://www.g2.com/products/clinicmind-clinicmind/reviews) - 4.6/5.0 (219 reviews) - [Therap Services](https://www.g2.com/products/therap-services/reviews) - 4.6/5.0 (219 reviews) - [WebPT](https://www.g2.com/products/webpt/reviews) - 4.4/5.0 (159 reviews)