
It’s very easy to set up surveys and integrate the results with external tools like Google Suite, Hubspot, and others. More recently, it introduced an AI feature that makes creating surveys even simpler. I also like that it lets you send custom variables, so you can correlate responses with leads and customers from your own database. Another thing I appreciate is the localization support: surveys in different languages can be stored within the same survey, which I really love. Review collected by and hosted on G2.com.
I was looking for a single tool that could help me centralize my research. So far, it has been useful for email surveys; however, the UX for pop-up surveys isn’t ideal. It’s not really possible to customize them (on mobile, the pop-up takes up the full page), and it’s difficult to set up triggers or custom events to control when the survey appears. It seems like it needs to be coded. Review collected by and hosted on G2.com.
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This reviewer was offered a nominal gift card as thank you for completing this review.
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