# Rosterfy Reviews **Vendor:** Rosterfy **Category:** [Volunteer Management Software](https://www.g2.com/categories/volunteer-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 31 ## About Rosterfy Rosterfy is the world's leading volunteer management software provider, dedicated to helping organizations streamline their volunteer programs and maximize engagement. Trusted by nonprofits, sports organizations, cities and major events worldwide, Rosterfy offers powerful solutions for managing volunteers efficiently. Having already powered over 100 million volunteer hours worldwide and operating in 35 countries, Rosterfy is redefining how organizations create engaging experiences for volunteers, ensure compliance and provide insights into their program. Utilized by some of the world's leading volunteer programs including British Heart Foundation, The Super Bowl, City of London, SXSW and and many more, Rosterfy on average saves customers 50% of their time by replacing manual processes with automations. From automating volunteers onboarding including reminders, updates and training prompts through to auto scheduling based on volunteers skills, preferences and availability, Rosterfy's comprehensive automations engine ensures a world class experience for your volunteers. In addition to our desktop product, Rosterfy's new fully featured mobile app, empowers your volunteers to take control of their volunteer experience any place, any time, from the palm of their hands.The future of volunteering is a seamless experience that makes finding opportunities easy and managing volunteers simple. In addition to streamlining efficiency and maximizing engagement, Rosterfy uses the best data practices and cloud-based security to protect your data, maintain trust, and meet compliance and regulatory requirements. Our certification against ISO 27001 standards guarantees world-class protection for your valuable volunteer data and our AWS servers ensures local data hosting in Australia, United Kingdom, Europe, United States and Canada. Overall, Rosterfy stands out in the volunteer management software category due to its configurability and comprehensive feature set. By utilizing Rosterfy, organizations can not only enhance their volunteer management processes but also create a more rewarding experience for their volunteers. This ultimately leads to higher retention rates and a more significant impact on the communities they serve. ## Rosterfy Pros & Cons **What users like:** - Users praise Rosterfy's **excellent customer support** , appreciating their helpfulness and willingness to explore tailored solutions. (3 reviews) - Users value Rosterfy for its **efficient volunteer management** , integrating HR, shifts, events, and communications seamlessly in one platform. (3 reviews) - Users value Rosterfy's **all-in-one solution** , as it streamlines HR, shifts, events, and communications efficiently. (2 reviews) - Users value the **streamlined event management** in Rosterfy, enhancing efficiency and improving overall volunteer experiences. (2 reviews) - Users value the **time-saving efficiency** of Rosterfy, streamlining HR and operations in a single platform. (2 reviews) - Communication Efficiency (1 reviews) - Users value the **customization options** in Rosterfy, enhancing their volunteer management to fit specific organizational needs. (1 reviews) - Users admire the **efficiency** of Rosterfy, significantly reducing administrative workload and enhancing focus on core missions. (1 reviews) - Features (1 reviews) - Fundraising Tools (1 reviews) **What users dislike:** - Users find the **complexity** of Rosterfy hinders efficiency, requiring extensive training and making navigation cumbersome. (2 reviews) - Users report **slow performance** with Rosterfy, finding it cumbersome and non-intuitive, hindering efficient usage. (2 reviews) - Users often struggle with the **confusing terminology** of Rosterfy, hindering their ability to navigate the system effectively. (1 reviews) - Users find **integration issues** with Rosterfy, complicating workflows and hindering the use of necessary processes. (1 reviews) - Users note **limited features** , expressing frustration over bugs and lack of communication tools for volunteers. (1 reviews) - Not Intuitive (1 reviews) - Users have experienced **software bugs** in Rosterfy, leading to frustration among volunteers, though updates are frequent. (1 reviews) - Users find that extensive **training is required** to effectively use Rosterfy, impacting the onboarding experience. (1 reviews) ## Rosterfy Reviews ### 1. Unmatched Customization and Integrations Make Rosterfy a Top VMS Choice **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Rosterfy?** Rosterfy’s customization features feel unmatched. I’ve demoed quite a few VMS tools, and none of them really met the needs of our unique volunteer program. With the ability to use embed codes and the many integration possibilities, I believe Rosterfy is one of the best VMS tools available. **What do you dislike about Rosterfy?** I’d like to see Rosterfy improve its own training tools, because they’re currently quite limited in what you can do with them. On the plus side, you can integrate with an LMS or embed codes for trainings you’ve already created. **What problems is Rosterfy solving and how is that benefiting you?** One of my first tasks as a newly hired Volunteer Supervisor for a non-profit organization was to streamline our onboarding process. I tried demos for several VMS tools, and none of them felt as customizable as Rosterfy. I’ll admit the implementation process was a bit challenging since I handled most of the project independently; however, Keri Castellano was incredibly patient, easy to work with, and supported me every step of the way. The automations, emails, checkpoints, and integrations have helped our organization increase annual volunteer onboarding from 3–5 volunteers to 12–20. When I first started using their services roughly 4 years ago, they were new to the game—the little guy. Since then, Rosterfy has come a long way, and I’m excited to see what’s next. They recently added a support tool called "fin" that connects you to live support. Through this feature, I was connected with Raphael, who has been AMAZING. With the constant updates and improvements to the VMS tool, he’s always there to help me navigate changes and figure things out. Sarah Cotton is our account manager, and she’s been very helpful with my questions and also quick to reply. Overall, they have a wonderful team of caring, efficient people. I’d recommend Rosterfy to other organizations (I’ve even presented our setup to other organizations). ### 2. Robust Features, Needs Intuitive Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Pete R. | Staffing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2025 **What do you like best about Rosterfy?** I appreciate having everything in one place with Rosterfy, which simplifies managing HR, shifts, events, and communications. The system's ability to update information efficiently and integrate various functions is invaluable, saving us from using disconnected spreadsheets and multiple communication tools. The speed enhancements over recent months have improved its performance greatly. **What do you dislike about Rosterfy?** I find that the system is not intuitive at times, making it difficult to use without proper explanation. The terminology used within the system is confusing, especially terms like shift user and event shift user, which makes the process challenging. Additionally, performing simple tasks often requires clicking through many buttons, which slows down the workflow. Bulk updating people's shifts is tricky and integrating other necessary processes, like the virtual interview process, is not possible, which is limiting. **What problems is Rosterfy solving and how is that benefiting you?** I find the product integrates various functions, streamlining HR management and event advertising, reducing reliance on multiple systems like spreadsheets and emails. **Official Response from Martin O'Neill:** > Hi Pete, We just wanted to say thank you for taking the time to review Rosterfy. We're delighted that you find Rosterfy is helping you grow your programme and make great things happen. ### 3. Great Volunteer Data & DBS/Training Automation, but Support and Onboarding Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Rosterfy?** Managing volunteers data, and DBS & Training automation **What do you dislike about Rosterfy?** The support and onboarding wasn't very sufficient. **What problems is Rosterfy solving and how is that benefiting you?** Onboarding new volunteers and automatically sending out 500-strong vollunteers for DBS and training when required. This saves us a lot of admin. ### 4. Reliable Integrations, Predictable Performance **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2026 **What do you like best about Rosterfy?** Rosterfy being able to integrate directly into systems and being a reliable and predictable system is great. **What do you dislike about Rosterfy?** User friendliness in the admin view can be challenging and the learning curve to be comfortable with the system can be steep and take some time. **What problems is Rosterfy solving and how is that benefiting you?** Being a reliable one stop shop across multiple locations and countries. ### 5. Multiple Team Leaders Is Great, But Updates and Unavailability Feel Duplicated **Rating:** 3.5/5.0 stars **Reviewed by:** Emma A. | Regional Program Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Rosterfy?** Being able to have multiple Team Leaders (people doing rosters). **What do you dislike about Rosterfy?** Having to updates in multiple areas if soemthing changes eg time or location and have 2 options for registering unavailability **What problems is Rosterfy solving and how is that benefiting you?** As we are growing as an organisation Rosterfy is able to support us with or volunteer needs. ### 6. A really great volunteer management system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Rosterfy?** It's really helped us bring the volunteer journey together. Now our volunteers can see the progress of their applications, apply for other volunteer roles and sign up for shifts and volunteer events all in one place. The customer support has been good. They're open to helping us explore the best ways of using Rosterfy and will often come up with alternative ideas **What do you dislike about Rosterfy?** I guess there are still some limitations or things that don't exist yet. We've had a couple of bugs with links in emails which were fixed, but a bit frustrating for our volunteers for a little while. It does seem like new features are added frequently which is good and there is the option to submit your own feature requests. We'd also really like it if our volunteers had a way of communicating with each other too. **What problems is Rosterfy solving and how is that benefiting you?** It's solved a lot of admin that was happening between volunteer managers and volunteers. With the automations functions volunteers can receive confirmation emails and reminders just by clicking 'sign up' to one shift. We've been able to build complete email journeys for a volunteer roles which really helps the volunteer to feel engaged, but also frees up time for volunteer managers. ### 7. Challenging but rewarding. **Rating:** 3.5/5.0 stars **Reviewed by:** Tatyana T. | Staffing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Rosterfy?** The team's support; the variety of functions; that everything can be found in one place. **What do you dislike about Rosterfy?** It's slow. There are too many buttons/ clicks required for most functions. Need a lot of training in order to operate it to its best ability. **What problems is Rosterfy solving and how is that benefiting you?** GDPR concerns for storing personal data of users. **Official Response from Martin O'Neill:** > We just wanted to say thank you for taking the time to review Rosterfy. We're delighted to support you and your programme. ### 8. Rosterfy Administrator Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Rosterfy?** Rosterfy is a holistic rostering, communication and application review system. There are few platforms out there that operate so holistically. **What do you dislike about Rosterfy?** Rosterfy can be a bit clunky, and can take a while to learn if you're new to the platform. **What problems is Rosterfy solving and how is that benefiting you?** It is a holistic program that covers end to end staffing and volunteer management. It saves us time by having one platform for everything. ### 9. Great system that has improved compliance, administration and volunteer experience **Rating:** 4.5/5.0 stars **Reviewed by:** Jacqui G. | Special Events Volunteer Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Rosterfy?** Simplifies administration - saving time. Supports planning and executing volunteer journeys. Friendly support team. Open to new ideas. Able to develop system to meet bespoke needs. **What do you dislike about Rosterfy?** Bespoke development can be outside of budget limitations. **What problems is Rosterfy solving and how is that benefiting you?** Simple way to compliantly manage volunteer data whilst providing volunteers with a positive experience through up to date communications, through automations, being able to self serve information. Simplifying administration through pre determined processes and procedures, including integration with a payment system for taking and returning deposits. Prior to Rosterfy the programme was run off spreadsheets, a variety of forms and was very administratively heavy and open to error. ### 10. An Outstanding Volunteer Management Platform **Rating:** 5.0/5.0 stars **Reviewed by:** David C. | Early Careers Events & Ambassador Marketing Manager , Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2024 **What do you like best about Rosterfy?** Rosterfy has revolutionised the way we manage our volunteer programme. This end-to-end volunteer management platform handles everything from onboarding to volunteer management and training, allowing us to focus on what truly matters: working with volunteers, their development, and supporting our business's volunteering programme. One of the standout features of Rosterfy is its adaptability. The system can be fully customized to match our company's branding, making it feel like an integral part of our organisation. Additionally, it can be tailored to meet our specific needs, with everything being automated to streamline processes. Thanks to Rosterfy, we've reduced our administrative workload from 80% to 40%. This efficiency gain has been a game-changer, enabling us to dedicate more time and resources to our core mission. I highly recommend Rosterfy to any business looking to venture into corporate volunteering. You won't regret it. I am a huge advocate of this system, and it has truly transformed our volunteer management process. **What do you dislike about Rosterfy?** While Rosterfy is a fantastic system, the onboarding process was quite long, which added significant pressure internally to get it up and running. As someone who does not come from an IT and systems background, I found the "Show you" and "Go Do" model to be less effective for us. However, once we got past the initial setup, the system itself has been excellent. **What problems is Rosterfy solving and how is that benefiting you?** Reduced Administrative Burden: We went from spending 80% of our time on volunteer management admin to just 40%, freeing up valuable time to focus on strategic activities. Streamlined Onboarding and Training: The platform efficiently manages the entire onboarding and training process, ensuring our volunteers are well-prepared and engaged from the start. Enhanced Volunteer Management: Rosterfy allows us to effectively track and manage volunteer activities, schedules, and communications in one centralised system. Customisable and Brand-Aligned: The system’s adaptability means we can customize it to align with our company’s branding and specific needs, creating a seamless integration with our existing processes. Automated Processes: Automation of routine tasks has increased efficiency and accuracy, reducing the likelihood of errors and ensuring consistency in our volunteer management. Improved Focus on Core Mission: By handling the administrative aspects, Rosterfy has enabled us to concentrate more on working with volunteers, supporting their development, and advancing our business's volunteering program. ### 11. Great staff/volunteer management and rostering tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Jess B. | Head of Operations, Mental Health Workforce, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Rosterfy?** It's such a customisable system that you can really make work how you need it to, there is a lot of flexibility and I love the ability to set up automations within the system as well. **What do you dislike about Rosterfy?** As it's so customisable, it does take time and effort to build the system to work in a way you want to use it. This means it's not as easy as onboarding and being ready to go the next day, but the benefits outweight this in my opinion. **What problems is Rosterfy solving and how is that benefiting you?** Having up to date records of contracted staff in one place, with info on what each person can deliver An overview of all work that contracted staff are delivering Manages timesheet process each month (not waiting for staff to submit time sheets) ### 12. London Youth Games **Rating:** 4.5/5.0 stars **Reviewed by:** Ellie R. | Youth & Workforce Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Rosterfy?** Rosterfy is a great Volunteer Management System which is highly configurable to our needs. It has been able to suit our current volunteer management processes very well, enabling switch to an online platform and integration to be very smooth. Furthermore, the Rosterfy team are great and are always on hand to support. **What do you dislike about Rosterfy?** The only thing it would be great for Rosterfy to be able to do is to connect our volunteers better so we can continue building a community for them. This would be beneficial for us to develop our volunteer programme. **What problems is Rosterfy solving and how is that benefiting you?** Rosterfy enables the volunteer registration, application, allocation and management processes very streamlined and easy. Also, the tailored automated communications allow us to stay connected with our volunteers easily and saves many manual hours. ### 13. Fantastic Product once it is set up right **Rating:** 4.5/5.0 stars **Reviewed by:** Jun Rong C. | Volunteer Management Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2023 **What do you like best about Rosterfy?** Rosterfy is a rather versatile program which requires planning upon the initial set up. We did the set up very similarly to an accounting software. Beginning with the Chart of Accounts, you'd want to set up a naming convention for your events so that it can be easily be searched using either the prefix or * wild cards. After that, it worked like a charm. The Rosterfy team is continually improving their software and we managed to fix a few rather large issues we had (the calendar mainly) after a software patch or two. Overall, it is simple enough to get the job done and stable enough to provide you with much needed information such as volunteer hours. **What do you dislike about Rosterfy?** Not sure if this is a user issue, but I can't seem to get the "reports" function for more complex reports (eg. number of shifts a volunteer has clocked in the year). Simple reports work like a charm. The Rosterfy team could consider making the report function as intuitive and user-friendly as the rest of the program. **What problems is Rosterfy solving and how is that benefiting you?** It tracks user data so that I'm able to pull a volunteer's history without turning to an excel sdpreadsheet. It also serves as a self-service platform for users, so that the administrator does not have to individually add volunteers into shifts. ### 14. The Rosterfy Team and their personal commitment to the project has been the overall standout. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2023 **What do you like best about Rosterfy?** The ability to be supported to design and contribute ideas to meet our organisation's needs. **What do you dislike about Rosterfy?** Sometimes seems a little too complex, however I am not a tech person so could be my naive expectations. Will leave to our tech team to repsond accordingly. The number of featurs certainly supports our community requirements, and we look forward to fine tuning these as we onboard and experience the processes in real time. **What problems is Rosterfy solving and how is that benefiting you?** We are using Rosterfy to embrace and provide data capture and organisational tools to our partners in communities across Australia who are trained in, and then deliver our programs to their communities. NAPCAN have never had a platform or processes in place to establilsh 2 way dialogue in this way leaving us wanting for real time data. ### 15. Rosterfy brings change to Fieldays **Rating:** 4.0/5.0 stars **Reviewed by:** Beth J. | People and Culture Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Rosterfy?** Rosterfy has enabled me to kick the use of spreadsheets, which were previously used to manage and roster volunteers for NZ's most significant agricultural expo - Fieldays. The communications feature is excellent. It eliminates multiple email replies of thanks from volunteers. It keeps a log of all communications sent in one place, easily traceable. As we are still learning about all the functions of Rosterfy and how we have changed tact on how we set up our volunteer engagement and rostering, it is hard for me to comment until I am more settled in using the platform and its features. **What do you dislike about Rosterfy?** Product knowledge within the Rosterfy team is excellent; however, getting engagement in a timely manner had proven challenging, mainly when we needed advice on how to use features to benefit the overall performance of Rosterfy for our organisation. Although I like the communications tool on the platform, once the comms are sent, there is no record of what was said, to my knowledge. Lack of an APP, but I understand this is on its way, and we will have it in time for our next event - June 2024. Rosterfy has been a rollercoaster ride for us in the 18 months we have been using it. There have been times when management asked, 'Is it still right for us'? I have confidence in the platform and hope that it will deliver what we need in the long term. **What problems is Rosterfy solving and how is that benefiting you?** Rostering of volunteers; communication with volunteers; rewards and recognition (this is still in development and taking a little while to sort); file uploads all in one place; automation - saving so much time; database and collation of relevant information for each volunteer making it easier to find data on a person. ### 16. Great service & product! **Rating:** 5.0/5.0 stars **Reviewed by:** Dale J. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2023 **What do you like best about Rosterfy?** Rosterfy has allowed us to continue creating exceptional experiences with our volunteers, from the auto emails to efficiently communicate with their chosen preferences and options, as well as being able to track volunteer numbers across multiple events at once. **What do you dislike about Rosterfy?** One of the downsides is the amount of steps required to set-up an event in different tabs and having to make changes to not confuse volunteers, once it is set-up it is good to go - make a template and go from there. **What problems is Rosterfy solving and how is that benefiting you?** Communication on bulk, tracking volunteer details and numbers for upcoming events. More automation process to allow more time to work with external groups or talk to volunteers on the phone. **Official Response from Martin O'Neill:** > Thank you Dale we really appreciate you taking the time to write this review and sharing your thoughts on Rosterfy ### 17. Great tool, although a steep learning curve **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Rosterfy?** Rosterfy is almost infinitely customizable, so we've been able to configure it to support our very specific internal processes very well. It's great and a big time-saver once it is fully up and running. **What do you dislike about Rosterfy?** Because it is so customizable, it takes a long time to learn how to set up and configure all the various components - it's definitely a steep learning curve. However, Rosterfy customer support is great so that really helps get you up to speed! **What problems is Rosterfy solving and how is that benefiting you?** Rosterfy helps us manage our volunteers - they create profiles that we use to find folks to match with various volunteer opportunities. We also use it to manage the process of volunteers applying and being selected for roles that have particular requirements. ### 18. Rosterfy makes communication with staff and volunteers easy and simple. **Rating:** 5.0/5.0 stars **Reviewed by:** Noelia D. | Event Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Rosterfy?** The most helpful thing about Rosterfy is to be able to update some features in bulk and send personal and individual emails to a specific group of people. These features save a lot of time and are a clear upside of using Rosterfy. Another helpful thing about Rosterfy is that it has allowed us to stop needing to input information in multiple spreadsheets and save them in different folders. All the information from the staff that we need is now all in one place: Rosterfy. **What do you dislike about Rosterfy?** Overall, there are not many things we are not able to do. However, one of the things Rosterfy could improve is being able to search users in shifts. This feature would allow us to see what shift is assigned to a specific user quickly. Since we do not have thousands of shifts and we only have one user per shift, we would like to be able to search for the user when updating specific information to their shift. We have also encountered problems when sending emails with merge tags. A few times, the merge tags did not work, and our staff received emails that did not have the shift information. These errors created chaos and gave a reason to complain to staff who do not like using Rosterfy. **What problems is Rosterfy solving and how is that benefiting you?** Rosterfy helps us communicate specific and individual information to multiple people at the same time in a simple and easy way. People receive personal communication without it implying writing hundreds of emails. Having had to work manually, without Rosterfy, for the first event of the season, it is easy to understand how benefiting is having Rosterfy simplify the process. ### 19. We’ve tried a few others but Rosterfy is much better **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2023 **What do you like best about Rosterfy?** Easy to use Friendly and helpful team We saved hours operationally Great dashboard reporting **What do you dislike about Rosterfy?** I’m struggling to think of something. It’s a bit more expensive than some options but when you start to use it you can see why. There are no issues from our point of view. **What problems is Rosterfy solving and how is that benefiting you?** Managing our volunteers was becoming a bit of a headache. We were never sure how many people we would have available and if we needed to communicate with them it can take hours. Rosterfy is one of a few options we looked at and we felt like their system could be customised how we needed it and we didn’t have to make too many compromises. **Official Response from Martin O'Neill:** > We really appreciate you leaving such a positive review, thank you ### 20. Excellent Customer Service and Easy to Learn **Rating:** 5.0/5.0 stars **Reviewed by:** Becky C. | Content Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2022 **What do you like best about Rosterfy?** Our Senior Client Success Manager's level of commitment and communication is phenomenal. She is always available to answer our questions and provide tailored ideas and input for our specific needs. We really appreciate and use the groups and reporting features regularly. **What do you dislike about Rosterfy?** Rosterfy lacks some customizable features, but our Senior Client Success Manager is always willing to add our suggestions to Rosterfy's feature requests list. It would be amazing if Rosterfy had an app version as well. **What problems is Rosterfy solving and how is that benefiting you?** Rosterfy allowed us to manager our Subject-Matter Experts in a streamlined and efficient way. We are more productive and have improved our outreach efforts because of Rosterfy. ### 21. Overall good but needs improvements **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2022 **What do you like best about Rosterfy?** Very easy to navigate through the volunteering section, the portal is extraordinary. The customer services team is great they solve issues for us. Very effective and organised team. It is very easy to use for all users and admins. **What do you dislike about Rosterfy?** No app till now when everyone else offers an app. Other than that, it is very expensive as the same product offered by competitors are way more cheaper and does exactly the same. **What problems is Rosterfy solving and how is that benefiting you?** We wanted a volunteer management system for our events, Rosterfy provided us with a great SaaS technology that has helped our business in organising all the events and managing all volunteers. The product has been developing and offering new features from time to time that has helped us a lot in completing our events. It is overall an average platform, needs a lot of improvements and need to work on its pricing structure. ### 22. Rosterfy is an outstanding platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sikandar A. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2022 **What do you like best about Rosterfy?** Rosterfy is one of the best staff and volunteer management software that has helped us automate our management system in one centralised platform. It has helped us manage training, recruitment, scheduling and communications with our volunteers, which has helped us retain them. The CSMs are superb, and the quality of support given after onboarding is world-class. **What do you dislike about Rosterfy?** To be honest, nothing in the space of disliking Rosterfy; in the volunteer management solution, we found Rosterfy unbeatable compared to competitors. **What problems is Rosterfy solving and how is that benefiting you?** Rosterfy has helped us manage our volunteers, their recruitment and selection, communications, training and scheduling all in one place. With the help of the volunteers portal, we could reduce the admin work by many hours. Everything is designed in a way that every step becomes automated. ### 23. Good system but keep on improving! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2022 **What do you like best about Rosterfy?** It is a great system to replace endless spreadsheets for volunteer data, saving time and making communications easier! The end user (volunteer) interaction is relatively smooth if they have reasonable IT skills. **What do you dislike about Rosterfy?** I struggle with finding the answers to how to do things! The user guidance isn't as succinct or as user -friendly as it could be and adds unnecessary time onto work. **What problems is Rosterfy solving and how is that benefiting you?** It helps keep all our volunteer data in one place, supports communications with volunteers and allows a great view of volunteer engagement with the roles and events that we could not run with out volunteers' time. ### 24. Makes workforce management much more efficient! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Rosterfy?** The automations and custom fields allow me to build a bespoke workforce solution that fits our operation, it reduces the need for manual repetition of tasks and endless spreadsheets! **What do you dislike about Rosterfy?** There is a steep learning curve with the system, and sometimes elements of the support section can be overwhelming, however it is worth persisting as once set up and you understand it you get huge value. **What problems is Rosterfy solving and how is that benefiting you?** Efficiency and how we manage staff is much more secure, we have confidence everything is held in compliance with GDPR, we can send one email to multiple staff, each of whom receives bespoke details. ### 25. My opinion on the rosterfy platform **Rating:** 4.0/5.0 stars **Reviewed by:** alice s. | mecanical sport project manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Rosterfy?** Even if it is a bit complicated to understand everything at first, Rosterfy is very usefull and convenient when you know how to use it **What do you dislike about Rosterfy?** getting to learn how to use it, it took a long for me **What problems is Rosterfy solving and how is that benefiting you?** it is very helpfull with collecting data, on our side, we've got thousands of people working for the Dakar so it saves us ### 26. An efficient suite of tools combined with wonderful support! **Rating:** 4.5/5.0 stars **Reviewed by:** Scott A. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Rosterfy?** We love the ability to communicate with our event staff in a variety of ways, especially SMS, which greatly reduces attrition. **What do you dislike about Rosterfy?** Rosterfy is best suited for larger events, and does take some time to learn. **What problems is Rosterfy solving and how is that benefiting you?** Communication, communication, communication. The three most important things when it comes to finding, training, and implementing short term staff. ### 27. Good product but a lot of improvements required **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Rosterfy?** Very simple and easy to use, highly customizable and has great UX/UI for both users and admins. Good for companies located in Australia. **What do you dislike about Rosterfy?** No app, expensive when compared to other competitors offering the same product in low pricing **What problems is Rosterfy solving and how is that benefiting you?** An excellent platform for managing staff and volunteers for any event. Just need improvements and need a specialist to be able to use it, cant be used by everyone within the team. ### 28. One of the best volunteer management software in the market with great capabilities and features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about Rosterfy?** -The calendar and communication management is one of the best in the volunteer management software's space -Offers great third-party integration -Easy to use with great UX/UI -It is absolutely value for money -Great attendance provided by Rosterfy for its volunteers **What do you dislike about Rosterfy?** Throughout the usage, we haven't come across any dislikes for Rosterfy, except for the mobile app that Rosterfy currently does not have and it is under development **What problems is Rosterfy solving and how is that benefiting you?** We wanted a platform where we can manage all the volunteers for our sporting events, we found a few platforms and tried them but then we found Rosterfy. The platform has great features and packages, It is very easy to use and manage. The customer services team is absolutely extraordinary. ### 29. Perfect product for managing volunteers and staff **Rating:** 5.0/5.0 stars **Reviewed by:** Zain A. | Director Of Commercial Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2022 **What do you like best about Rosterfy?** -The platform is easy to use -Support is available all the time -Simplified scheduling automates everything -Great for building and managing workflows -Friendly team and affordable pricing **What do you dislike about Rosterfy?** Setup requires some kind of technical knowledge or coding that cannot be done by our team that are not tech savvy **What problems is Rosterfy solving and how is that benefiting you?** The platform has simplified our event's volunteer management, everything has been automated and they have been informed about every single thing. ### 30. Easy to use and manage platform for volunteers scheduling **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Rosterfy?** -Volunteer scheduling is simple and easy to use -Customer support is responsive -The platform is excellent **What do you dislike about Rosterfy?** To be honest, nothing to dislike till now **What problems is Rosterfy solving and how is that benefiting you?** We wanted a volunteer scheduling software and we decided to switch to Rosterfy, platform is great and comes in a very good price for users and admins ### 31. Volunteer management platform cannot be more simplified as how Rosterfy offers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Rosterfy?** A fantastic platform that offers world-class services within volunteer management space. I love the customer support and technical staff. Highly customizable. **What do you dislike about Rosterfy?** Learning curve is the one I would say but support is great **What problems is Rosterfy solving and how is that benefiting you?** Roastery has helped us organise and manage our volunteers for our events. The platform is simply great and offers extraordinary services - [View Rosterfy pricing details and edition comparison](https://www.g2.com/products/rosterfy/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+15%3A59%3A43+-0500&secure%5Bsession_id%5D=c109e0aa-4a5a-470e-b132-1d63643951c8&secure%5Btoken%5D=f865f61a97c643da7b9cd1c6f6b0fd40e75bcb238b8875941eb7a91af2acdbb3&format=llm_user) ## Rosterfy Integrations - [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Rosterfy Features **Volunteer Management** - Opportunity Listings - Volunteer Tracking - Volunteer Scheduling - Volunteer Profiles - Document Management **Engagement & Communication Tools** - Gamification - Mass Messaging - Donation Pages **Administration** - CRM Integration - Dashboards & Analytics ## Top Rosterfy Alternatives - [Volunteer Impact by Better Impact](https://www.g2.com/products/volunteer-impact-by-better-impact/reviews) - 4.7/5.0 (139 reviews) - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) - 4.2/5.0 (422 reviews) - [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) - 4.3/5.0 (280 reviews)