Rosterfy Reviews & Product Details

I like Rosterfy for its ability to customize the platform and accommodate multiple users. It's great having the capability to streamline different volunteering roles based on our needs at Camden Council. Communicating with volunteers through a single platform and being able to report on volunteer hours effectively are also great aspects. Review collected by and hosted on G2.com.

I think the ability to change the back end quickly without 1 on 1 support could be improved. For the amount we pay per year, it would be great to have a little more ease in that area. Also, using email to send issues sometimes takes longer than just being able to talk to support on the phone, so having that as an option would be really helpful. Review collected by and hosted on G2.com.

I like that Rosterfy handles everything needed for Volunteer Management, start to finish. Onboarding volunteers is easy, with great features for organizing them into groups. Creating events and uploading shifts is seamless, and I can communicate directly with volunteers on the platform. Having all these features in one place makes it easy to manage the full journey of a volunteer, from initial recruitment through to event delivery day. Review collected by and hosted on G2.com.

Nothing major worth noting, there might be a little bit of a learning curve in the initial phase but after that you can do wonders! The new chatbot feature is also very helpful if you ever get stuck. Review collected by and hosted on G2.com.

The automation around registration, scheduling and communications saved us a huge amount of manual admin, and it scaled comfortably across events of very different sizes. The reporting and workforce visibility made it easy to see who was confirmed, checked in and where the gaps were. Review collected by and hosted on G2.com.

No real flaws worth noting — it does exactly what we need Review collected by and hosted on G2.com.

Automation has significantly reduced repetitive administration, particularly around onboarding, integrations, reminders, and communications. Review collected by and hosted on G2.com.

Nothing to note. Because the platform offers so many features and configuration options, it takes a little time to understand everything that's available during the initial setup. Review collected by and hosted on G2.com.

I enjoyed being able to customize the aesthetics of the home page with our colors and logos. Review collected by and hosted on G2.com.

It was overly complicated and took a lot of prior knowledge of how these systems work to create the schedules we needed. Review collected by and hosted on G2.com.

Rosterfy’s customization features feel unmatched. I’ve demoed quite a few VMS tools, and none of them really met the needs of our unique volunteer program. With the ability to use embed codes and the many integration possibilities, I believe Rosterfy is one of the best VMS tools available. Review collected by and hosted on G2.com.

I’d like to see Rosterfy improve its own training tools, because they’re currently quite limited in what you can do with them. On the plus side, you can integrate with an LMS or embed codes for trainings you’ve already created. Review collected by and hosted on G2.com.

I appreciate the flexibility of the training requirements. Review collected by and hosted on G2.com.

The platform is excessively confusing. The company does not take feedback on feature requests. The price point is WAY too high for what they offer. The platform does not offer offline syncing capabilities. Review collected by and hosted on G2.com.

I appreciate having everything in one place with Rosterfy, which simplifies managing HR, shifts, events, and communications. The system's ability to update information efficiently and integrate various functions is invaluable, saving us from using disconnected spreadsheets and multiple communication tools. The speed enhancements over recent months have improved its performance greatly. Review collected by and hosted on G2.com.

I find that the system is not intuitive at times, making it difficult to use without proper explanation. The terminology used within the system is confusing, especially terms like shift user and event shift user, which makes the process challenging. Additionally, performing simple tasks often requires clicking through many buttons, which slows down the workflow. Bulk updating people's shifts is tricky and integrating other necessary processes, like the virtual interview process, is not possible, which is limiting. Review collected by and hosted on G2.com.

Managing volunteers data, and DBS & Training automation Review collected by and hosted on G2.com.

The support and onboarding wasn't very sufficient. Review collected by and hosted on G2.com.

The ease of use for the user experience, and also the back end functionality for admins being in the same system. Review collected by and hosted on G2.com.

The Events and shifts procedure is not the cleanest. Review collected by and hosted on G2.com.