# MineOS Reviews
**Vendor:** Mine   
**Category:** [Data Privacy Management Software](https://www.g2.com/categories/data-privacy-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 229
## About MineOS
MineOS is the highest-rated data privacy and risk management platform on G2, introducing a new operating model: Autonomous Privacy. Designed for the modern enterprise, MineOS uses AI agents to continuously orchestrate privacy and risk operations across your entire ecosystem. From system discovery and data classification to DSR fulfillment, assessment autofill, and transfer tracking, agents run the work behind your privacy program, keeping your data inventory accurate and your risk continuously monitored. As your environment evolves, agents stay ahead - detecting changes, updating records, and triggering workflows automatically. Deploy in days, not months, and move from manual operations to a program that runs continuously, so your team can focus on high-impact strategy. Visit us at 👉 https://MineOS.ai



## MineOS Pros & Cons
**What users like:**

- Users praise MineOS for its **outstanding customer support** , noting the responsiveness and friendliness of the team. (20 reviews)
- Users appreciate the **ease of use** of MineOS, simplifying the management of Data Subject Requests and compliance tasks. (18 reviews)
- Users value the **easy automation** capabilities of MineOS, streamlining processes and enhancing efficiency with excellent support. (15 reviews)
- Users value the **seamless automation and organization** of data requests in MineOS, simplifying compliance tasks significantly. (15 reviews)
- Users appreciate the **comprehensive privacy management features** of MineOS, ensuring efficiency and ongoing compliance effortlessly. (13 reviews)
- Users appreciate the **intuitive layout and AI automations** of MineOS, enhancing usability and support efficiency. (12 reviews)
- Efficiency (11 reviews)
- Compliance (10 reviews)
- Customer Experience (10 reviews)
- Compliance Management (9 reviews)

**What users dislike:**

- Users face **integration issues** with MineOS, complicating setup and limiting customization with third-party tools. (5 reviews)
- Users find the **limited customization** options in MineOS restrict their ability to tailor features effectively. (3 reviews)
- Users find the **interface design poor** , citing its non-intuitive nature as a barrier to efficient use. (3 reviews)
- Users find the **time-consuming customization** process of MineOS frustrating and complicates their overall experience. (3 reviews)
- Users find the **user interface cumbersome** , leading to a slow and tedious experience when navigating the system. (3 reviews)
- Users find the **complexity issues** in MineOS frustrating, leading to a cumbersome and non-intuitive user experience. (2 reviews)
- Inefficient Search Functionality (2 reviews)
- Insufficient Resources (2 reviews)
- Users note a significant **lack of automation** in MineOS, leading to increased manual effort and inefficiency. (2 reviews)
- Users face a **lack of integration** with essential services, limiting customization and workflow efficiency on MineOS. (2 reviews)

## MineOS Reviews
  ### 1. Automated DSR Handling and PII Detection That Makes Compliance Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Prabhaditya P. | Senior Data Governance Associate, Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about MineOS?**

The ability to automate Data Subject Request handling is a big win, reducing manual effort significantly. Native API integrations that automatically detect PII make compliance much more manageable.The platform offers a web-based dashboard that allows teams to manage server instances, DSR workflows, and configurations from a single interface, making it accessible even for non-technical users. Autopilot feature further boosts performance by automating request processing without manual intervention. MineOS provides implementation support during onboarding and rollout, helping us configure templates, workflows, and integrations smoothly. The price is also justified and was was the most affordable.

**What do you dislike about MineOS?**

There are certain bugs which come up from time to time. An inbuilt template for multi brand and multi language support would have been ideal.

**What problems is MineOS solving and how is that benefiting you?**

We reduced our DSR request completion rate from a week to well within a day.We automated most of the manual triage work and checks and requests which meet a certain completion criteria are executed automatically.

  ### 2. Effortless Data Management with Excellent Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nila J. | Privacy &amp; Compliance Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2023

**What do you like best about MineOS?**

I find MineOS great for systems with available integrations. It's quick and easy to forward requests that come through email and to put things on autopilot. I really value the support from the MineOS team, and the data subject requests tool is something I use the most, especially for putting tasks on autopilot and downloading CSV files, even though I have to do a few manual deletions. The setup was quite simple, largely thanks to the great sales team.

**What do you dislike about MineOS?**

I would like a way to see what the error is without having to go into each of the records. That would be great.

**What problems is MineOS solving and how is that benefiting you?**

I find MineOS great for systems with integrations available. It's quick and easy to forward email requests and automate processes. I primarily use the data subject requests tool to automate tasks and download CSVs for manual deletions.

**Official Response from Or Baram:**

> Dear Nila, we know it is an early stage, but the entire MineOS team is hugely excited about this partnership. Our Data Mapping module is advanced and continues to develop/improve so that we will ensure full coverage and peace of mind for our customers and the vast list of data use-cases they require. Thank you for taking the time to post a review and the Customer Success team is looking forward to working with you.

  ### 3. Responsive, Always-Available Customer Service

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about MineOS?**

What I like best about MineOS is their customer service and overall availability. The team is highly responsive, approachable, and consistently willing to assist, which makes a real difference in day-to-day use. Whether it’s resolving issues, answering questions, or providing guidance, their support feels reliable and efficient. It creates a strong sense of partnership rather than just a vendor relationship. This level of engagement gives confidence that any challenges will be addressed quickly and professionally.

**What do you dislike about MineOS?**

One downside is that MineOS still feels like a startup in certain aspects of its product maturity. There are times when it seems the focus is on releasing new features rather than refining and stabilizing existing ones. This can occasionally impact consistency and overall user experience. I would prefer to see more emphasis on quality, polish, and reliability before expanding the feature set further. Strengthening this area would significantly improve confidence in the platform long term.

**What problems is MineOS solving and how is that benefiting you?**

MineOS helps us manage key privacy and compliance processes in a much more structured and efficient way. In particular, it supports our data subject request (DSR) portal and vendor privacy assessments, which are critical for meeting regulatory requirements. By centralizing these workflows, it reduces manual effort and improves consistency across our processes. It also gives us better visibility and control over privacy operations, making it easier to track progress and ensure nothing falls through the cracks. Overall, it streamlines our compliance efforts and saves significant time for our team.

  ### 4. Truly Innovative, Client-Oriented Professionals

**Rating:** 5.0/5.0 stars

**Reviewed by:** Oded G. | General Counsel and DPO, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 29, 2026

**What do you like best about MineOS?**

they exhibit true innovative approach, client-oriented and real professionals in their field. over the years, we have added more features used from their offering, and their evolvement was amazing. the product provides very good suite of assets allowing me as DPO to have better controls over privacy in the company

**What do you dislike about MineOS?**

nothing, to be honest. i have not came across anything that i was not pleased with

**What problems is MineOS solving and how is that benefiting you?**

with the current complexity and requirements by various privacy laws and regulations, their tools allow me to handle all the requirements in one place supported by ever evolving features and designs addressing my needs

  ### 5. Super Easy UI with Hands-On Onboarding and Helpful AI Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about MineOS?**

Super easy to use, with a very friendly UI. The support and onboarding are hands-on and genuinely helpful. The system is customizable, but not so much that it becomes overwhelming, unlike some other platforms. The AI features are helpful but not too heavy handed.

**What do you dislike about MineOS?**

I’d love to see deeper integration between the RoPA and other assessments. It’s possible to connect everything, but it still takes a bit of manual work. That said, it’s very easy to use overall, so this doesn’t hinder things much.

**What problems is MineOS solving and how is that benefiting you?**

Mine is helping us build out our RoPA very easily. The UI is simple and approachable, even for non-privacy personnel across the company, which makes it much easier to delegate tasks and keep things moving.

  ### 6. MineOS makes privacy work practical and streamlined.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gunhan P. | Sr. Legal Counsel, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 19, 2026

**What do you like best about MineOS?**

MineOS makes privacy work more practical by pulling discovery, data mapping, and DSR handling into one place.

**What do you dislike about MineOS?**

There is nothing I dislike about MineOS so far.

**What problems is MineOS solving and how is that benefiting you?**

It's solving the mess of manually tracking privacy requests in a fragmented way.

  ### 7. Efficient Privacy Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dikla C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 05, 2026

**What do you like best about MineOS?**

I find the service really good because it's personal and they try to solve your problems, which I value a lot. Also, the initial setup was pretty easy, which saved me a lot of time.

**What do you dislike about MineOS?**

The UI/UX can be better. It needs an upgrade to make it look more professional, and it takes time to understand which place to go.

**What problems is MineOS solving and how is that benefiting you?**

I use MineOS to handle DSR in a consolidated, automated way and to understand the risks of the software we use.

  ### 8. Effortless Privacy Management with Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ekaterina B. | Head of Case managers

**Reviewed Date:** November 13, 2025

**What do you like best about MineOS?**

I find the account manager of MineOS extremely responsive and helpful, especially during the setup period. This level of support is crucial as it provides clarity and direction in establishing effective customer flows. The interface of MineOS is also intuitive and user-friendly, which makes it easy to navigate and operate. Additionally, I greatly value the capability to customize privacy forms, as this flexibility allows for seamless integration of processes within our teams. The setup process was straightforward due to the detailed plan provided and the ability to discuss and quickly resolve any questions in just one meeting. The adjustments were made swiftly, enhancing our overall experience with the platform.

**What do you dislike about MineOS?**

I find the hard-coded integrations in MineOS could be enhanced for better functionality. Additionally, the time required for customizing privacy forms is more than I would prefer, indicating a potential area for improvement in terms of efficiency and user-friendliness.

**What problems is MineOS solving and how is that benefiting you?**

I use MineOS for resolving privacy claims, keeping records organized, automating DSR resolutions, and customizing privacy forms, which simplifies integration within our team and enhances customer flow management.

  ### 9. Automates Data Handling with Ease

**Rating:** 4.0/5.0 stars

**Reviewed by:** Karlalbert L.

**Reviewed Date:** February 02, 2026

**What do you like best about MineOS?**

I use MineOS for data subject requests, and it made the very tedious process of handling these requests manually become very easy and almost fully automated. I appreciate that for records of processing activities and assessments, MineOS provides a single location where all this information can be stored while ensuring everything is structured well. I also like how easy it is to use and the quality of service when it comes to making changes to customized solutions.

**What do you dislike about MineOS?**

I do not have any problems with MineOS

**What problems is MineOS solving and how is that benefiting you?**

MineOS simplifies data subject requests, making them nearly fully automated. It offers a structured, centralized location for records of processing activities and assessments.

  ### 10. Easy-to-Use Interface That Just Works

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lexi B. | Associate Director - Compliance and Regulatory, Enterprise (> 1000 emp.)

**Reviewed Date:** March 27, 2026

**What do you like best about MineOS?**

Ease of interface use. It is visually appealing and easy to navigate

**What do you dislike about MineOS?**

unsure how to automate assessments for vendor/system review

**What problems is MineOS solving and how is that benefiting you?**

MineOS has helped us automate searches at a very detailed level. The speed and accuracy of finding matches using personal information have made it much easier for me to complete my daily work tasks.

  ### 11. Consistently Great Experience with the Product and Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa P. | GRC and Compliance Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 11, 2025

**What do you like best about MineOS?**

MineOS has really helped us streamline our data deletion process. Before, our process was completely manual and scattered, but now it’s centralized and much easier to manage. It’s also been super helpful for staying on top of our ISO and SOC 2 compliance requirements. Bonus points for their Customer Success team — Rio is always responsive, friendly, and genuinely great to work with. It’s nice to feel like we have real people we can rely on when we have questions.

**What do you dislike about MineOS?**

The one thing I wish we had is more immediate notifications when a new deletion request comes in. Right now, we usually get the alert after the 30-day mark, which kind of defeats the purpose. It’s not a huge issue, but real-time alerts would definitely help us stay ahead of things and avoid any delays in responding.

**What problems is MineOS solving and how is that benefiting you?**

MineOS has made it way easier for us to manage data deletion requests. We have a clean, reliable system that keeps everything organized and helps us stay compliant with ISO and SOC 2.

  ### 12. Vital for data privacy compliance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Clarin G. | Director, Compliance, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about MineOS?**

MineOS takes the guesswork out of complying with global privacy regulations as it relates to our processing of data copy and deletion requests. With users based around the world, we rely on MineOS to keep track of the user data requests that come in, and automate the audit trail and response process within a compliant timeframe.

**What do you dislike about MineOS?**

I would like to be able to see which framework applies to the requestor, based on the location they are based out of.

**What problems is MineOS solving and how is that benefiting you?**

We use MineOS to solve our data copy and deletion request tracking and response automation.

**Official Response from Or Baram:**

> So so happy to see your review Clarin! 
We're glad to hear that MineOS is helping you with data privacy compliance and automating the audit trail and response process. We appreciate your feedback about wanting to see the framework based on the requestor's location and will take it into consideration for future improvements.

  ### 13. A massive time saver.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2025

**What do you like best about MineOS?**

With its Radar feature MineOS was able to help identify different products or sites the end users might be utilizing, making it easier to govern and properly assess our environment. MineOS DSR center has been extremely valuable with how it localizes privacy or data removal request, allowing me to save enormous amounts of time instead of watching an inbox. The support with MineOS has been the cherry on top, making getting started and accustomed to the product very easy.

**What do you dislike about MineOS?**

Sometimes there can be too much information to sift through, and not the found endpoint may be current.

**What problems is MineOS solving and how is that benefiting you?**

Localizing DSR request and intuitive ways to engage with the customers

  ### 14. Great solution for privacy operations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Luiza S. | Privacy Operations Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 21, 2025

**What do you like best about MineOS?**

Mine is very easy to use and implementation is smooth for simple use cases. They provide excellent customer support and are constantly seeking to improve their product. They greatly value their customer relationships and will listen / work with you if you have specific needs. Our privacy team uses Mine daily and it's been incredibly helpful to have a centralized platform to manage our privacy operations.

**What do you dislike about MineOS?**

Mine is still growing and developing more comprehensive modules. However, in terms of high priority processes in the privacy space, most needs are already covered.

**What problems is MineOS solving and how is that benefiting you?**

Data mapping and assessment requirements - the greatest benefit is having a reliable centralized platform.

  ### 15. World Class Platform for DSR Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rich H. | General Counsel and Corporate Secretary, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2025

**What do you like best about MineOS?**

The user interface is simple and makes triaging requests a breeze. There is a breadth of functionality that automates a number of tedious manual tasks. Customer service is first class - we are connected with real people on the MineOS team that make us feel like a valued customer.

**What do you dislike about MineOS?**

I would like to see automated reporting features showing how the platform is responding to requests.

**What problems is MineOS solving and how is that benefiting you?**

Prior to using MineOS, DSAR management was largely a manual process across multiple stakeholder teams that was a huge drain on time and resources. By automating responses and verifying each request that comes in, it has freed up time for our teams to focus on their day-to-day tasks.

  ### 16. I highly recommend  MineOS to anyone looking for a user-friendly and comprehensive privacy solution.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about MineOS?**

MineOS has proven to be an invaluable tool for our organization, simplifying the process of handling data deletion and copy requests from our customers. The platform's intuitive interface and seamless integrations with our existing software have significantly improved our efficiency and reduced operational overhead.

One of the standout features of MineOS is its user-friendly design. The platform is intuitive to navigate, making it easy for our team to quickly locate and manage data requests. The centralized dashboard provides a comprehensive overview of all requests, allowing us to track progress and ensure timely completion.

In addition to its ease of use, MineOS offers a wide range of functionalities that cater to our specific needs. The platform's ability to handle both data deletion and copy requests is particularly valuable, as it allows us to accommodate a variety of customer requests.

Overall, we are highly satisfied with MineOS and would recommend it to any organization. The platform's combination of user-friendliness, functionality, and seamless integrations makes it a valuable asset to our operations. Moreover, MineOS offers excellent customer support, promptly addressing any questions or concerns that arise.

January 2025: 
Rio helped kickstart our year by showcasing all the new features and capabilities Mine has been working on. These improvements are set to save us time and help us stay on top of the latest developments and changes in the ever-evolving world of privacy.

Thank you for your support, and here’s to a fantastic 2025!

**What do you dislike about MineOS?**

Nothing, I like everything that MineOS provides

**What problems is MineOS solving and how is that benefiting you?**

Streamlining data management processes: MineOS simplifies the handling of data deletion and copy requests, saving our team time and effort.
Improving efficiency: The platform's integrations with our existing software create a seamless experience, reducing the need for manual data transfers and reducing errors.
Enhancing user experience: MineOS is designed with a user-friendly interface, making it easy for our team to navigate and complete tasks.
Providing a centralized solution: The platform offers a comprehensive solution for all our data management needs, eliminating the need for multiple tools or processes.
Reducing operational overhead: By automating tasks and reducing manual processes, MineOS helps you save time and resources.

**Official Response from Or Baram:**

> Thank you for your positive feedback! We're pleased to hear that MineOS has streamlined your data management processes and provided a centralized solution for your organization. Our goal is to continue delivering excellent customer support and valuable features to meet your needs. If you have any further feedback or suggestions, we'd love to hear from you.

  ### 17. Product is Intuitive and Customer Service is Excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Delphina Y. | General Counsel, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2025

**What do you like best about MineOS?**

Product is logical and intuitive. It's almost like a step-by-step manual for a privacy program. Customer Service (Rio Blue!) is also amazing. Extremely knowledge and responsive to questions and concerns.

**What do you dislike about MineOS?**

Minor nit, but sometimes when inputting things like data inventory, user has to exit out to the main list of vendors vs. having ability to skip to the next vendor saving a few extra clicks.

**What problems is MineOS solving and how is that benefiting you?**

Identifying data and 3rd party tools quickly. Ability to integrate with other products for more seamless execution.

  ### 18. An Ideal Solution for Mastering Privacy  Compliance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dikla C. | Senior Legal Counsel, Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about MineOS?**

MineOS has proven to be an excellent solution for managing the entire privacy compliance process. From third-party risk assessments to dynamic data mapping (leveraging SSO and email discovery tools), as well as maintaining ongoing control over mapped risks, the platform covers it all. Additionally, its highly automated DSR (Data Subject Request) solution ensures efficiency and compliance at scale. The platform delivers significant value at a reasonable cost, and the customer support team is exceptionally responsive and helpful.

**What do you dislike about MineOS?**

The UX could be more intuitive, but with guidance from my CSM, I can typically resolve any questions via email in 99% of cases.

**What problems is MineOS solving and how is that benefiting you?**

Efficient handling of DSR requests
Ongoing privacy/risk mapping and revalidation
as the person responsible on privacy in my organisation their support and product is valuable.

  ### 19. A great data privacy tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Busra  K. | Lead Security Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about MineOS?**

It makes data mappingMineOS is a promising tool for data privacy and data mapping. It effectively syncs with the IdP and helps track tools that bypass the procurement process, making it valuable for visibility and compliance. While it's still a young product with room to grow, especially in automation and alerting, it has strong potential. Looking forward to seeing how it evolves.

**What do you dislike about MineOS?**

The tool could improve its automation and alerting capabilities to reduce manual effort.

**What problems is MineOS solving and how is that benefiting you?**

helps maintain better control over data access without relying on manual tracking

  ### 20. Efficient and Reliable DSR Handling with MineOS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Masha K. | Product Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2024

**What do you like best about MineOS?**

Our company has been using the MineOS platform for managing Data Subject Requests (DSRs), and it has significantly improved our efficiency and compliance in this critical area. The platform is intuitive and user-friendly, making it easy for our team to navigate and process requests with minimal friction.

One of the standout features of MineOS is its automation capabilities. We've been able to reduce manual effort while ensuring all requests are handled accurately and within the required timeframes.

Additionally, the customer support team has been responsive and knowledgeable whenever we’ve had questions or needed assistance. Their commitment to improving the platform and staying up to date with evolving regulations gives us confidence in continuing to rely on their service.

Overall, MineOS has been an excellent partner for our DSR handling needs, and we would highly recommend their platform to other businesses seeking to streamline their compliance processes.

**What do you dislike about MineOS?**

While we’ve generally had a positive experience with MineOS, one area where we’ve encountered some difficulty is in dealing with occasional errors on the platform. Sometimes these errors occur unexpectedly, and it’s not always clear how to troubleshoot or resolve them. While their customer support is helpful, having more detailed documentation or self-service resources for handling common issues would make it easier for our team to address these situations more efficiently.

**What problems is MineOS solving and how is that benefiting you?**

Automation of DSR Handling

**Official Response from Or Baram:**

> Thank you for sharing your positive experience with MineOS! We're thrilled to hear that our platform has improved your efficiency and compliance with DSRs. Your feedback on the automation capabilities and user-friendly interface is greatly appreciated.

We understand the importance of addressing any errors promptly and will work on providing more resources to assist you in troubleshooting. Your satisfaction is our priority, and we are committed to continuously enhancing our platform to better serve your needs.

If you encounter any further issues or have suggestions for improvement, please don't hesitate to reach out to our customer support team. We value your partnership and look forward to continuing to support your DSR handling needs. Thank you for recommending MineOS to other businesses!

  ### 21. Exceptional Partnership

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2024

**What do you like best about MineOS?**

The team has demonstrated exceptional responsiveness with a truly hands-on, white-glove approach, which has been invaluable given our team's lean size. We have fully automated our DSR management. Due to the complex nature of our services and end-users, we had a very nuanced use case in terms of requirements for the automated webform. Our rep not only brainstormed solutions with us but also ensured that the end state was the most streamlined and efficient use of the tool. MineOS has proven to be a vital partner in our privacy management efforts.

**What do you dislike about MineOS?**

It’s not a matter of dislike, but their cookie consent management is incompatible with our technology. While a solution was not found, they came to the table with alternative services that we could benefit from to address our inability to use their cookie management tool. We are really happy about this partnership.

**What problems is MineOS solving and how is that benefiting you?**

Comprehensive privacy program management.

  ### 22. An ideal GDPR and CCPA regulations mastering solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ami H. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2023

**What do you like best about MineOS?**

MineOS is an optimal solution for the entire flow. From 3rd party risk assessments to dynamic data mapping using SSO or email discovery tools, a regular cadence control over mapped risks to a highly robust and automated DSR solution we are managing it all from MineOS. All is done at a reasonable price. I'd also say that the customer support is absolutely outstanding.

**What do you dislike about MineOS?**

The UX still has some more work but with my CSM I can quickly understand how to get things done over a Slack message or email in 99% of the cases.

**What problems is MineOS solving and how is that benefiting you?**

Consent Management, Ongoing privacy/risk mapping + revalidation along with handling DSR requests.

  ### 23. Excellent Product With Top-Notch Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about MineOS?**

The automation is a huge win. It saves time and is very accurate. I also love the data source scan to see what vendors we are engaging with. They have the best customer support by far.

**What do you dislike about MineOS?**

I can't thing of any negative of the current product.

**What problems is MineOS solving and how is that benefiting you?**

The main problem that brought us to Mine was handing Data Subject Access Requests (DSARs). We were processing them more manually with another product. This has cut down the time spend by more than have. We are also using the ROPA and data source feature. The new assessments feature is a game changer.

**Official Response from Or Baram:**

> I appreciate you taking the time to review us and that your experience with us has been productive & enjoyable! We prioritize product development alongside the support we're providing clients. DSAR automation and compliance reporting automation (like ROPA) are core features taking into account the very special space Mine PrivacyOps is in, being human-centric (cutting down time spent on these processes and giving you peace of mind). Cheers:)

  ### 24. MineOS is by far the most efficient tool for DSR and ROPA

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2025

**What do you like best about MineOS?**

As a small software shop, MineOS fits my needs perfectly.
For DSR I only had to connect my Google Workspace to delete user data from Google Drive. I used the Integration Builder to delete from Notion and even send a notification on slack when it's done.

Setting up my ROPA was just a matter of scanning my inbox. I had to review a few suggestions but they were mostly on par.

**What do you dislike about MineOS?**

The product has a few errors now and then, nothing that breaks out use, but it's there. I wish they would explain more why some elements in the graphic user interface aren't available, and also show more specific error messages which aren't "something went wrong"

**What problems is MineOS solving and how is that benefiting you?**

Complying with GDPR which by effect helped me comply worldwide.
Removing personal user data from my productivity tools.
Auditing my vendors and data processing for my ROPA report.

  ### 25. Support over Slack is fantastic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason R. | Email Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2022

**What do you like best about MineOS?**

Mine PrivacyOps makes DSR handling insanely fast. We get data deletion requests (DSRs) from multiple channels, and now the entire flow is much easier than before.
We also like the support team, it’s great to get support over Slack. It’s super convenient. In addition, the people at Mine are adding features on a weekly basis which is sometimes very helpful (depends if it’s a feature you needed or not).

UPDATE: I've been with Mine now for over 2 years and it keeps getting better. Lots of feature updates and the support has been wonderful. I feel very confident we are using the best platform out there for DSR requests.

**What do you dislike about MineOS?**

It was hard to keep up with all the changes in the portal (as I said, there’s always something new when you log in). The UI also changed a little bit every time. But a few months ago (I think) they started pushing a “monthly update” pop up which shows exactly what changed - very convenient.

**What problems is MineOS solving and how is that benefiting you?**

We’re spending less time on DSRs and more time on actual work

**Official Response from Tom Orbach:**

> Thanks for your review, Jason! We highly appreciate it. We're here for you if you ever need anything. Cheers!

  ### 26. Best DSR Management Tool on the Market

**Rating:** 4.0/5.0 stars

**Reviewed by:** Phillip I. | CTO, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2024

**What do you like best about MineOS?**

MineOS offers a streamlined and intuitive platform for managing Data Subject Requests (DSRs), making it easy to automate and track privacy requests while ensuring compliance with regulations like GDPR and CCPA. Its user-friendly interface and automation capabilities significantly reduce the time and effort needed to handle privacy management tasks.

**What do you dislike about MineOS?**

The platform could benefit from more customization options for reporting and integrations with additional third-party tools, which would provide users with greater flexibility in tailoring the solution to their specific compliance needs.

**What problems is MineOS solving and how is that benefiting you?**

MineOS addresses the complex and time-consuming challenge of managing Data Subject Requests (DSRs) efficiently while ensuring compliance with privacy regulations like GDPR and CCPA. By automating the request intake, processing, and fulfillment workflows, it reduces the manual effort and risk of human error involved in handling sensitive data. This not only saves time but also ensures a consistent and secure approach to privacy management, benefiting users by improving compliance accuracy, reducing operational costs, and enhancing overall data protection processes.

  ### 27. Smart platform / Great onboarding experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2025

**What do you like best about MineOS?**

The layout of the Mine portal makes it much easier to understand and use than others I've worked with. The AI automations are invaluable.

**What do you dislike about MineOS?**

I appreciate the tight integration with CookieBot. A MineOS cookie solution could be an opportunity for an even better integration.

**What problems is MineOS solving and how is that benefiting you?**

Mine is making data governence manageable for rapidly growing company with a small team. MineOS platform UI is much easier to navigate than others and the AI tools are major time savers.

  ### 28. Great Compliance for DSR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Utsav  C. | Privacy Tools Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about MineOS?**

The DSR feature is the most user friendly.

**What do you dislike about MineOS?**

Nothing. There no reason to dislike. And so many reasons to like.

**What problems is MineOS solving and how is that benefiting you?**

MineOS is a great solution for handling clients' Data Deletion Requests.

  ### 29. GDPR Compliance Tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about MineOS?**

My favorite feature of MineOS is the ability to see all inbound data requests, automatically search our providers, and delete their data.

**What do you dislike about MineOS?**

I find the interface to be cumbersome. It's just in general designed to take many clicks to do things, adding data source providers, can't find a way to remove a provider, requesting approval, can't find a way to approve the provider; afaik there is no way to see which employees are involved in which data deletion request workflow. It just feels like the UI is very non-intuitive & that makes it feel very slow to use or change; I've actively avoided changing our setups any more then I must because it just feels tedious.

**What problems is MineOS solving and how is that benefiting you?**

The ability to search our infrastrcture and delete DSR's.

  ### 30. One of the best tool I have used in operations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cemal T. | Data Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about MineOS?**

It s implies data deletion process on PII and decreases error rate a lot :)
I also like their customer support, easy to reach out to and open to cooperation all the time.

**What do you dislike about MineOS?**

There is nothing I dislike so far. the tool been working well for us

**What problems is MineOS solving and how is that benefiting you?**

Decreasing the time spent on date deletion and at the same time outlining a process for everyone to align and work with

  ### 31. MineOS has been extremely helpful, responsive, and attentive as we get the platform up and running.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2024

**What do you like best about MineOS?**

The employees at MineOS are very knowledgeable, friendly, and quick to assist with any questions or issues. They are open to suggestions and geninuely interested in what the customer has to say about their product.

**What do you dislike about MineOS?**

My company is pretty early on in the process for onbarding with MineOs and I haven't have a chance to deep dive into their products yet, but so far I don't have any dislikes.

**What problems is MineOS solving and how is that benefiting you?**

MineOS is helping to assess the risks of our vendors, map data in our environment, manage cookie consent on our websites, and steamline DSAR's. This is helping streamline currently manual processes for our small team and further reduce risk in our environment.

**Official Response from Or Baram:**

> Thank you for sharing your positive experience with MineOS! We are thrilled to hear that our team has been helpful and attentive during your onboarding process. We take pride in our knowledgeable and friendly staff who are always ready to assist with any questions or issues that may arise.

It's wonderful to hear MineOS helps you with so many facets of your data privacy needs - from Data Mapping, discovery, classification, to Risk Assessment as well as streamlining DSAR processes.

As you continue to explore MineOS, please feel free to reach out with any questions or feedback. We are here to support you every step of the way and ensure a smooth onboarding experience. Thank you for choosing MineOS!

  ### 32. Easy to use and comprehensive privacy compliance platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tim d. | Legal Counsel, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2024

**What do you like best about MineOS?**

DSAR management features are intuitive and efficient. They have save our company many hours of work. Excellent customer support.

**What do you dislike about MineOS?**

Set-up can be complicated and may take some back and forth to get all the integrations working.

**What problems is MineOS solving and how is that benefiting you?**

The main thing we use the platform for is its DSAR management capabilities. However, we are curretnly working to move all ICT service provider management into the platform.

  ### 33. Great product with great team!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 14, 2024

**What do you like best about MineOS?**

The UI and customisations are very user friendly. Integrations are also very straight forward. Implementation was fairly easy. Our customers have already been using the product 1000+ times already within a short launch time. The support team is really supportive and always ensure the issues if any are addressed timely!

**What do you dislike about MineOS?**

There is a small part like the Request intake form (only from within the portal) which isnt fully customisable yet but it isnt't a big deal.

**What problems is MineOS solving and how is that benefiting you?**

MineOS provides us a centralised place to manage and handle DSAR's. It not only simplifies the customer care agent's jobs but also provides a great experience for all their requests. They no longer have to struggle to reach out to customer care/chat but can directly log in their request using few clicks. These requests can then be either automatically or quickly resolved manually by the agents saving 80% of their efforts.

**Official Response from Or Baram:**

> We're thrilled to hear that you're enjoying the user-friendly UI, integrations, and the support from our team! We appreciate your feedback and are constantly working to improve our product. Having customers like you makes all the difference, and we look forward to strengthening the relationship and getting more of your valuable feedback.

  ### 34. Nothing is ever too much trouble for MineOS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Richard G. | Marketing & Ecommerce Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about MineOS?**

As a smaller organisation we are treading water into the need for a broader compliance understanding and process flow internally. From the initial introduction into the (easy to use) system and the ongoing support of the MineOS team, it has allowed us to breakdown the tasks into bite size chunks and pick-off each as managable steps. Educating our wider business team as we go. A regular ongoing series of on-boarding and setup call has really helped close out the setup of the system, and nothing has ever been too much trouble. Many thanks to Rio's for her ongoing energy and enthusiasm to our compliance journey, plus the wider team whom have always moved fast to support us when needed. A great techncial partner

**What do you dislike about MineOS?**

To date I can't say there is a downside or dislike.

**What problems is MineOS solving and how is that benefiting you?**

- A central DSAR solution for our customer service team
- Creation of our first ever ROPA reports
- Visibility of systems our employees are using the data that is shared as a result

**Official Response from Or Baram:**

> We are thrilled to hear that MineOS has been instrumental in helping your organization navigate compliance requirements. Our team is dedicated to providing ongoing support and making the onboarding process as smooth as possible. Thank you for your kind words, and we look forward to continuing to support your compliance journey.

  ### 35. Privacy compliance all in one location

**Rating:** 4.5/5.0 stars

**Reviewed by:** Peter O. | Privacy and Compliance Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about MineOS?**

We rely on Mine primarily to help with our DSAR process, as that was our immediate need. We are now expanding our use of Mine to help with data mapping and RoPA generation. It is great to have all our documentation linked together and in one location. As our privacy program matures we will continue to use more features available in Mine. Also, customer support has been excellent! Requests are handled timely and researched thoroughly helping us gain insight into the data we hold. Also, their APIs allow us to process more requests quickly and accurately.

**What do you dislike about MineOS?**

One of our deletion request "integrations" is in-fact just an email to the third-party company asking them to delete a record. I don't classify this as an integration per se. It would be nice to see the Mine team build out APIs to these companies where they are available to truely delete a record held at a third-party platform directly from Mine.

**What problems is MineOS solving and how is that benefiting you?**

Mine has greatly enhanced our data subject access request (DSAR) process, introducing a seamless and centralized approach. We can confidently affirm that we respond to 100% of the requests received, as all pertinent information is consolidated in a single, accessible location. By simplifying and streamlining our DSAR process, we have not only enhanced our compliance posture but also fostered a culture of trust and confidence among our Partners.

**Official Response from Or Baram:**

> Thank you for sharing your experience so far, Peter! Like you mentioned, the Mine product team is working on minimizing longer processes while staying within compliance frameworks and current legislations. We're happy to read that the DSAR process has been greatly simplified for your company, and we look forward to continue optimizing processes and grow together. Cheers!

  ### 36. MineOS make privacy compliance easier and efficient

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tomer R. | Cyber Security GRC, Enterprise (> 1000 emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about MineOS?**

Using MineOS provides visibility to privacy compliance, especially when it comes to time-sensitive issues that need to be addressed like data subject requests (DSR). Implementation is relatively simple, and the customer support is great!

**What do you dislike about MineOS?**

The templates provided with the platform are good, but they are not fully dynamic (I was told it would be solved soon)

**What problems is MineOS solving and how is that benefiting you?**

MineOS solves the issue of taking care of DSRs professionally and on time.

  ### 37. Excellent Customer Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2024

**What do you like best about MineOS?**

The customer support manager has been fantastic in onobarding our company and providing amazaing after sales support . She contantly checks in on progress and offers to assist in removing any blockers experienced .

The radar function of MineOS which contantly scnas for data sources has been particularly helpful

**What do you dislike about MineOS?**

In some modules , the ability to fully customise templates are  limited . Howeevr, the MineOS team are very receptive of feedback and take prompt action in adding relevant changes to their product roadmap.

**What problems is MineOS solving and how is that benefiting you?**

Data Protection automation .

  ### 38. Ease of Installation and ease of use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diganntaa S. | Data Protection Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about MineOS?**

The product and the customer support and services.  Ease of integration

**What do you dislike about MineOS?**

Did not yet experience any dislike about the product or the services.

**What problems is MineOS solving and how is that benefiting you?**

It is solving the Data Subject Rights problem for us that is mandatory to be serviced as per the GDPR.

  ### 39. SayMine for Data Privacy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about MineOS?**

The people are great to work with.  I have a complex organization.  The team at MineOS worked with me to get up and running in an hour or so.  They make ongoing maintenance of my environment a simple task.

Responding to privacy requests can be a high-stakes operation.  MineOS gives me great visibiltiy and traking for this process.  It ensures that my customers are in control of their data and that we are responsive to their requests.

I have recurring meetings with my account manager.  She has a great understanding of my company, why we use the product, and how MineOS works with our use cases.  She keeps me updated on product updates that are relevant to my use cases.

**What do you dislike about MineOS?**

Support requests are communicated via chat.

**What problems is MineOS solving and how is that benefiting you?**

My consumers want to be in control of who processes their data.  MineOS is one of the tools they use to understand who has their data.  The DSAR features of MineOS create a communications platform between my consumers and my company.

**Official Response from Or Baram:**

> Dear reviewer, thank you for reviewing MineOS. We are happy that we're succeeding where it matters by making our customers' everyday tasks simple & intuitive.  How seriously you take Data Privacy Management reflects directly on your own users, and it is vital to make it a priority by using the MineOS platform. We hope to continue to give you excellent service and support via chat.

  ### 40. MineOS for DSR and RoPA

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2025

**What do you like best about MineOS?**

Easy automations and excellent support from our dedicated CSM.

**What do you dislike about MineOS?**

Missing integrations to some services, however, MineOS is currently looking into providing them.

**What problems is MineOS solving and how is that benefiting you?**

It is automating a currently manual process, limiting the amount of manual work required by various stakeholders.

  ### 41. MineOS is great product that I would recommend any business interested in data privacy concerns.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about MineOS?**

1- Flexibility of MineOS team to keep adding features, data sources that we  use in our day to day.

2- MineOS team's transparency with product roadmap and open communication with the team.

3- Variety of Data Sources (Databases, Drives and other data sources) that the Product is able to integrate with.

4- Ease of Use for End User  such as Customer Service Representative to deal with Privacy Requests.

**What do you dislike about MineOS?**

Nothing I can think of. It's one of the best products in the market.

**What problems is MineOS solving and how is that benefiting you?**

We are a global organization and we get more privacy requests than a lot of companies in our space. It's making our job easy to deal with these requests on a day to day basis.

**Official Response from Or Baram:**

> We're thrilled to hear that MineOS has been such a valuable tool for your business in managing data privacy concerns. Thank you for highlighting the flexibility, transparency, and variety of data sources as key strengths. We're committed to continuously improving and meeting the needs of our customers.

  ### 42. Mine Support team is top tier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ally M. | Customer Operations Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about MineOS?**

One of the standout aspects of the platform is their exceptional support. The support articles are clear, comprehensive, and well-organized, making it easy to find answers to questions quickly. Whether it's a simple guide or more complex troubleshooting steps, the documentation is always thorough and user-friendly.

**What do you dislike about MineOS?**

Availability of integrations. Currently, the platform lacks some key integrations that would streamline certain workflows in our organizations however, the Mine team is very receptive to feedback and will provide workarounds.

**What problems is MineOS solving and how is that benefiting you?**

Data deletion requests

**Official Response from Or Baram:**

> Thank you for your feedback on the availability of integrations. We are constantly working to improve and expand our integrations to streamline workflows for our users. We appreciate your input and will continue to provide top notch support while adding more integrations and data connectors.

  ### 43. MineOS is an excellent product for DSR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Utsav C. | Privacy Tools Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2024

**What do you like best about MineOS?**

It is very easy to use. And it solves all the problems regarding DSR Requests.

**What do you dislike about MineOS?**

Nothing. There is no single issue present to dislike MineOS.

**What problems is MineOS solving and how is that benefiting you?**

It is solving Data Subject's Data deletion requests.

  ### 44. Intuitive self service and user friendly all-things-data-privacy in one solid platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 16, 2025

**What do you like best about MineOS?**

The ability to seamlessly automate certain repetitive privacy compliance items while staying on top of the process with actionable and auditable insights and stats.

**What do you dislike about MineOS?**

Self-service might not be everyone's cup of tea at the start until you realise how intuitive it all is

**What problems is MineOS solving and how is that benefiting you?**

In a world in which robo/AI agencies are increasingly managing bulk DSARs for data subjects MineOS is an amazing solution in any privacy compliance team's toolset

  ### 45. Great Privacy Product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shalana H. | Finance and Legal Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2024

**What do you like best about MineOS?**

The team behind the product is fantastic! They provide top-notch support and are incredibly responsive to any inquiries. Not only is the team amazing, but the platform itself is super easy to use with a myriad of features that make managing privacy easy!

**What do you dislike about MineOS?**

There isn't much to dislike about MineOS!

**What problems is MineOS solving and how is that benefiting you?**

Mine has made the whole process of taking care of Data and Privacy a breeze! Being able to automate processes through Mine has saved countless hours of work!

**Official Response from Or Baram:**

> We're thrilled to hear that you're enjoying the top-notch support and user-friendly features of MineOS! Our team works hard to provide excellent service, and we're glad it's making a positive impact on your privacy management.

  ### 46. Best Data Privacy and Governance Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2024

**What do you like best about MineOS?**

Data mapping and governance and robust scanning technologies and excellent support services and rapid updates to changes in privacy.

**What do you dislike about MineOS?**

I have yet to find something that I dislike.

**What problems is MineOS solving and how is that benefiting you?**

Organization wide data mapping and solving the problem of multiple sources by creating a single source of truth.  This allows us to stay compliant in a rapidly change landscape on a global scale.

  ### 47. Wordclass customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dennis M. | Security Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2024

**What do you like best about MineOS?**

MineOS has been a game-changer for our privacy management. The platform is intuitive and makes handling privacy requests straightforward and efficient.

The automation features are fantastic, saving us a ton of time and ensuring compliance with GDPR and CCPA effortlessly. The reporting tools provide clear insights, which helps us stay transparent and accountable.

Customer support has been stellar—quick, helpful, and knowledgeable.

**What do you dislike about MineOS?**

Some tasks still required a manual intervention, but customer support took care of them so it didn't bother us.

**What problems is MineOS solving and how is that benefiting you?**

Automating DSAR

**Official Response from Or Baram:**

> Thank you for your glowing review! We're thrilled to hear that MineOS has been a game-changer for your privacy management needs. We're glad you find the platform intuitive and efficient, and that our automation features are saving you time and ensuring compliance effortlessly. We appreciate your feedback on the areas that still require manual intervention, and we're always working to improve our services. If you have any specific tasks in mind that you'd like to see automated, please let us know, and we'll do our best to address them. Thank you for choosing MineOS, and please don't hesitate to reach out if you have any further questions or suggestions.

  ### 48. Data Privacy made easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** February 28, 2024

**What do you like best about MineOS?**

MineOS allows us to simplify our data privacy workflows by allowing our customer support team to save time on handling our customer's data privacy requests, while also making it easier for our engineering teams to integrate with a variety of data processing systems to ensure compliance with international regulations.

**What do you dislike about MineOS?**

MineOS is still growing and enhancing their product continously. While we onboarded more and more use cases we hit a couple limitations, e.g. around number of available user response templates, or cornercases on automated integration that we flagged towards the Mine support team to get addressed and fixed one at a time.

**What problems is MineOS solving and how is that benefiting you?**

MineOS is all about simplification of data privacy workflows for us. While we had orginially solved the problem in-house, in addition to putting a lot of capacity to address parts of the process manually, MineOS allows us to automate processes specifically for handling data deletion and data copy requests. This allows us to reduce the needed manual capacity as well as cost spent on the problem space.

**Official Response from Or Baram:**

> We're glad to hear that MineOS has been able to simplify your data privacy workflows and save time for your customer support and engineering teams. We appreciate your feedback on the limitations you've encountered and have flagged them for our support team to address and fix. Thank you for sharing the problems MineOS is solving for you, and we're pleased to hear about the benefits it's providing in terms of automating processes and reducing manual capacity and costs.

  ### 49. A great platform from a company that executes on their plans

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 04, 2023

**What do you like best about MineOS?**

MineOS is a great way to ensure all of your DSAR needs are centralized and controlled in the same location. It has made understanding our DSAR process so much more than ever before.

Update - 5/28/2024
Customer support has been spectacular. Rio Blue has been wonderful in keeping up with us, providing product updates, and assisting us in making progress towards our DSAR goals.

**What do you dislike about MineOS?**

Currently there is only one thing I do not like about the MineOS. That would be the fact that there is not attestation from the workflow co-workers to say that they've completed the deletion request.

**What problems is MineOS solving and how is that benefiting you?**

MineOS is solving our DSAR issues

**Official Response from Or Baram:**

> We appreciate your input and specifically the feature you noted which will be passed along to our Product team. We are looking to get ongoing feedback so that our product continues to grow and change, to make our customers' lives easier. 

  ### 50. MineOS - Full Privacy Program Delegated

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2024

**What do you like best about MineOS?**

Their ability to automate your entire program end-to-end.  That means:
• Hosting a DSR Page
• Integrating DSR processesfrom popular SaaS providers.
• Handling the DSR process end-to-end.
• Dash of low/no-code.
• Data Discovery.
• Global Data Privacy Regulatory Consultation.
Their value proposition for the time it says you and your teams is unquestionable.  It will be a staple part of my Security, Compliance and Privacy Programs for all future jobs.

**What do you dislike about MineOS?**

There were a few challenges as an early customer, but their team worked with us, incporporated our feedback as design partners and iterated the paltform until it became something that works for us and other users.

**What problems is MineOS solving and how is that benefiting you?**

Autoamtes my global privacy program end-to-end.

**Official Response from Or Baram:**

> Thank you for sharing your positive experience with MineOS! We're thrilled to hear that our automation capabilities have been valuable in streamlining your privacy program. We appreciate your feedback on the challenges you faced initially, and we're glad that our team was able to work with you to address them and enhance the platform based on your input. If you have any further suggestions or encounter any issues in the future, please don't hesitate to reach out. We're committed to continuously improving our services to meet the needs of our customers. Thank you for choosing MineOS as a staple part of your Security, Compliance, and Privacy Programs!


## MineOS Discussions
  - [What is Mine PrivacyOps used for?](https://www.g2.com/discussions/what-is-mine-privacyops-used-for) - 1 comment

- [View MineOS pricing details and edition comparison](https://www.g2.com/products/mineos/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+21%3A01%3A59+-0500&secure%5Bsession_id%5D=b91358b3-d2ff-4caf-a60e-aeda515d50d8&secure%5Btoken%5D=9bb50e6cdb3c4fab48c65cb20b4115a788108e453cf510c7659156d1eb3a2224&format=llm_user)
## MineOS Integrations
  - [AWS Glue](https://www.g2.com/products/aws-glue/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)

## MineOS Features
**Administration**
- Data Modelling
- Recommendations
- Workflow Management
- Dashboards and Visualizations

**Functionality**
- Data Subject Access Requests
- Identity Verification
- Privacy Impact Assessments
- Data Mapping - automated
- Data Discovery
- De-identification/pseudonymization
- Breach notification
- Consent management
- Website tracking scanning
- Data access governance

**Functionality**
- Dashboard
- Reporting
- Integrations
- End-user management
- Audit trails
- APIs
- Mobile SDK
- Customizable design
- Server-side storage

**Functionality**
- Auto scans
- Auto privacy policy update
- Cookie notice report
- Easy installation
- Reporting

**Functionality**
- Structure type
- Contextual search
- Template algorithms
- Custom algorithms
- False-positive management
- Multiple file and location types
- Real-time monitoring
- Dashboard
- Compliance
- Reporting

**Management**
- Business Glossary
- Data Discovery
- Data Profililng
- Reporting and Visualization
- Data Lineage

**AI Compliance**
- Regulatory Reporting
- Automated Compliance
- Audit Trails

**Compliance**
- Sensitive Data Compliance
- Training and Guidelines
- Policy Enforcement
- Compliance Monitoring

**Functionality**
- Identity Verification
- Workflow
- DSAR Portal
- Reporting and logs

**Security**
- Access Control
- Roles Management
- Compliance Management

**Risk Management & Monitoring**
- AI Risk Management
- Real-time Monitoring

**Agentic AI - Sensitive Data Discovery**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Data Quality**
- Data Preparation
- Data Distribution
- Data Unification

**Maintainence**
- Data Quality Management
- Policy Management

**AI Lifecycle Management**
- Lifecycle Automation

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Access Control and Security**
- Pole-based Access Control (RBAC)

**Collaboration and Communication **
- Model Sharing and Reuse

**Agentic AI - Data Governance**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Agentic AI - AI Governance Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top MineOS Alternatives
  - [OneTrust Privacy Automation](https://www.g2.com/products/onetrust-privacy-automation/reviews) - 4.3/5.0 (143 reviews)
  - [Transcend](https://www.g2.com/products/transcend/reviews) - 4.6/5.0 (111 reviews)
  - [Securiti](https://www.g2.com/products/securiti/reviews) - 4.7/5.0 (86 reviews)

