Having used the platform for member management, this reviewer finds some functions seamless and reports helpful. The frequent need for workarounds and the lack of timely customer service for significant issues are notable challenges.
View Full ReviewVery helpful when we originally integrated our old database to MemberMax. They have continued to be helpful as we change and grow our needs. Quick response to requests. Many staff have been there a long time, so that makes it easier to talk about our particular uses. Review collected by and hosted on G2.com.
Lack of written training and user documentation. Makes it harder to train new staff. Review collected by and hosted on G2.com.
Can't think of a single thing that I like about this platform. Review collected by and hosted on G2.com.
Not flexible. All functionalities are "workarounds". Terrible customer service. Project managers aren't capable of sticking to timelines. Review collected by and hosted on G2.com.
Can manage a membership database and a conference database in the same system. Seamlessly adds members as conference attendees.Can maintain items for sale, conference passes, special items and membership payments. Review collected by and hosted on G2.com.
Not up-to-date with newest and most wanted conference technologies. Not user-friendly and not asthetically pleasing. One task can take up to 25 mouse clicks. Review collected by and hosted on G2.com.
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