# MemberMax Reviews **Vendor:** MemberMax Membershift Software **Category:** [Professional Association Management Software](https://www.g2.com/categories/professional-association-management) **Average Rating:** 1.6/5.0 **Total Reviews:** 4 ## About MemberMax MemberMax is an integrated system which gives staff all the funcitonality they need to manage their association, such as bundled items, multip pricing structure, automated dues renewal generation, multiple non-member classification, and more. ## MemberMax Reviews ### 1. Workaround Galore **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2018 **What do you like best about MemberMax?** Some of the functions are seamless. Reports are helpful. The sign up process for our members needed an update and MemberMax did that for us. The administrative site is easy to use, key word - use, does not mean half of it will work like you specifically need it to. **What do you dislike about MemberMax?** More often than not, if you cannot find a certain stat, report, number, count, status, etc.. there is a workaround. I can count on my hand how many times I've been told "Oh here it is", can't say the same for all the times I've been told "you have to pull two reports and merge them, you have to do the math manually, unfortunately you just have to keep an eye on that error". Not to mention, their customer service is only responsive for the smaller things. Good luck getting a timely response for the big projects that actually mean something to you. **What problems is MemberMax solving and how is that benefiting you?** It streamlines a few things, but it offsets with the issues it does cause. ### 2. Good support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2017 **What do you like best about MemberMax?** Very helpful when we originally integrated our old database to MemberMax. They have continued to be helpful as we change and grow our needs. Quick response to requests. Many staff have been there a long time, so that makes it easier to talk about our particular uses. **What do you dislike about MemberMax?** Lack of written training and user documentation. Makes it harder to train new staff. **What problems is MemberMax solving and how is that benefiting you?** Managing member data and integrating accounting. Has saved us some time by avoiding cuplication. ### 3. Wouldn't recommend to my worst enemy! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Libraries | Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2017 **What do you like best about MemberMax?** Can't think of a single thing that I like about this platform. **What do you dislike about MemberMax?** Not flexible. All functionalities are "workarounds". Terrible customer service. Project managers aren't capable of sticking to timelines. **Recommendations to others considering MemberMax:** Don't do it. **What problems is MemberMax solving and how is that benefiting you?** MemberMax has not solved any business problems, only created them. ### 4. Does what it advertises, but needs an update to compete with evolving technology. **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2016 **What do you like best about MemberMax?** Can manage a membership database and a conference database in the same system. Seamlessly adds members as conference attendees.Can maintain items for sale, conference passes, special items and membership payments. **What do you dislike about MemberMax?** Not up-to-date with newest and most wanted conference technologies. Not user-friendly and not asthetically pleasing. One task can take up to 25 mouse clicks. **Recommendations to others considering MemberMax:** Completes simple tasks in an antiquated fashion. A single task can be very time comsuming. **What problems is MemberMax solving and how is that benefiting you?** Needed a software to both manage membership and conferences. ## MemberMax Discussions - [What is MemberMax used for?](https://www.g2.com/discussions/what-is-membermax-used-for) - [View MemberMax pricing details and edition comparison](https://www.g2.com/products/membermax/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+20%3A01%3A57+-0500&secure%5Bsession_id%5D=9cc78fe8-c79d-4f2b-a5a6-3d622ae425d1&secure%5Btoken%5D=2b29a00835937b0b0c40fdd2fc84a568f2aac9cc3cde892d60df772ed91322cd&format=llm_user) ## MemberMax Features **Agentic AI - Professional Association Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Membership Management ** - Automated Dues & Renewals - Membership Database & Profiles - Member Self‑Service Portal **Event & Scheduling** - Calendar & Scheduling Tools - Attendance Tracking - Event Creation & Registration **Membership Management** - Member Self‑Service Portal - Member Database - Automated Dues & Renewals **Financial Management** - Online Payments & Invoicing - Point of Sale (POS) Integration - Financial Reporting & Analytics **Events & Committees** - Committee & Group Management - Event Management & Registration - Calendar & Scheduling Tools **Communication & Engagement** - Member Community & Networking - Email & SMS Communication - Mobile App Access **Financial & Operational Tools** - Integration With Accounting Tools - Email Marketing & Automated Communications - Online Payments & Invoicing - Reporting & Analytics ## Top MemberMax Alternatives - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) - 4.2/5.0 (416 reviews) - [ClubExpress](https://www.g2.com/products/clubexpress/reviews) - 4.0/5.0 (245 reviews) - [MemberPress](https://www.g2.com/products/memberpress/reviews) - 4.6/5.0 (268 reviews)