# Medsender Reviews **Vendor:** Medsender **Category:** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging) **Average Rating:** 5.0/5.0 **Total Reviews:** 6 ## About Medsender HIPAA compliant AI fax automation with seamless EHR integration and automation. Medsender's AI medical assistant can automatically label each incoming fax and upload it to the corresponding patient's chart. Medsender was founded with the mission of fixing healthcare communication and automating care coordination so that you can focus on what matters most. ## Medsender Reviews ### 1. Making HIPAA fax and mail easy **Rating:** 5.0/5.0 stars **Reviewed by:** Sergio D. | Farmacéutico, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about Medsender?** Medsender's best features include the ability to send HIPAA compliant emails to patients without requiring a patient portal or additional login credentials, seamless integration with EMR systems, responsive and quick tech support, and affordability compared to other online fax solutions. Medsender's features enable healthcare providers to go paperless in a fully HIPAA compliant way, safely and easily send medical records and test results to patients and other providers, and receive notifications via email when a fax is received, allowing for quick action and response no matter where the provider is located. **What do you dislike about Medsender?** I haven´t found anything yet that dislike me enough to be considered. **What problems is Medsender solving and how is that benefiting you?** Users can safely send patients their superbills, radiology, lab, and other test results, as well as other medical records. Additionally, users can use Medsender as a fax machine to send all of this information to other providers and overall, Medsender's ability to securely send and receive sensitive medical information in a HIPAA compliant way is a significant benefit for healthcare providers looking to improve efficiency and reduce paper waste. ### 2. Medsender was the perfect solution for our office. **Rating:** 5.0/5.0 stars **Reviewed by:** TRACY S. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2020 **What do you like best about Medsender?** We like the confirmation that is returned to us showing when the faxes are read by the recipient. We also love that fact that if a fax fails it notifies us immediately. **What do you dislike about Medsender?** We are unable to archive multiple faxes when we have completed them. **What problems is Medsender solving and how is that benefiting you?** We can see all our faxes in one place which is awesome !! We are able to tag the faxes to distribute work evenly for all staff. We do not waste paper anymore!!! We love everything about this product and the price is reasonable. **Official Response from Zain Qayyum:** > Hi Tracy, Thank you for your feedback, we're glad to hear Medsender has been the perfect solution for your office! I also have some great news: We actually now do have the ability to archive multiple faxes after you have completed them. If you email us, we'd love to show you how! ### 3. Simply, the best fax & email solution out there **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. M. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 01, 2021 **What do you like best about Medsender?** The ability to send a HIPAA compliant email to any patient without the need for a patient portal or remembering another login to get access to the documents. Also, this has a seamless integration with my EMR. They have excellent tech support that is very quick and responsive. Lastly, and surely least :) is the price, they are much cheaper than any other online fax solution I could find. **What do you dislike about Medsender?** So far I have found nothing that bothers me. The only dislike I had was that I had to wait until my contract had ended with my other fax provider before being to switch over to Medsender entirely. **What problems is Medsender solving and how is that benefiting you?** Medsender has enabled me to go completely paperless in a fully HIPAA compliant way. I can now safely send patients their superbills, radiology, lab, and other test results, and other medical records. Not only that, but this functions also a fax machine & I can send all of this to other providers as well. Lastly, it is a small feature, but I really like it: Since I have a small office and I have it set to send me an email every time we receive a fax. That way, even if I am out of the office, I will know instantly on my phone that a fax was received and I can check it and act on it no matter where I am. ### 4. Medsender is Life Changing **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle P. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2021 **What do you like best about Medsender?** Medsender has changed our practice by providing a safe HIPPA compliant system that interfaces with our EMR. The best part of Medsender is its all electronic and very user friendly. I would recommend Medsender to any business looking to improve their current faxing and secure emailing system. **What do you dislike about Medsender?** We have experienced no dislikes thus far and we have been using Medsender for six months. We use Medsender all day everyday and depend on it to work properly and get information out correctly. **What problems is Medsender solving and how is that benefiting you?** We have solved the problem of faxes becoming lost. With Medsender we can easily view incoming and outgoing faxes. This ensures no faxes are "missing" as well as prevents faxing duplications among staff as the staff can view what has been faxed out and when. It is fast, user friendly, and efficient. ### 5. Great alternative to pricey EMA or Modernizing Medicine Faxing **Rating:** 5.0/5.0 stars **Reviewed by:** Stacey G. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2021 **What do you like best about Medsender?** Integration- Next to seamless integration with EMA or Modernizing Medicine Price- significantly cheaper than our EHR's own faxing module Support- Highly responsive **What do you dislike about Medsender?** There a few minor glitches which are to be expected when not using an EHR's proprietary faxing module, but those glitches are easy overlooked when your factor in the cost saving benefits. **What problems is Medsender solving and how is that benefiting you?** Great tracking on inbound faxes and the cost saving is fantastic ### 6. Medsender has made our practice more efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2020 **What do you like best about Medsender?** Getting information to the right person within our organization. Verifying information was sent out and received by the intended recipient. Uploading patient records directly to our EHR. **What do you dislike about Medsender?** I wish there were different options for the coversheet format that goes out with outgoing faxes. **Recommendations to others considering Medsender:** Medsender makes it so easy to set up and implement there is no reason NOT to try it. You will be glad you did. You will see such an improvement in efficiency and cost savings! **What problems is Medsender solving and how is that benefiting you?** Saves paper, saves time, makes getting information to the correct recipient within our organization easier. Incoming information doesn't seem to "fall between the cracks" as it did with traditional paper faxes. - [View Medsender pricing details and edition comparison](https://www.g2.com/products/medsender/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+06%3A06%3A37+-0500&secure%5Bsession_id%5D=96fd3fcd-4f7b-4c66-ba92-848b82e6c73a&secure%5Btoken%5D=e48999a90c0e3700f0553d13708d603816d25e042a1823ec3828b2cc8c039717&format=llm_user) ## Medsender Features **Collaboration** - Modules - Scheduling - Reporting **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security ## Top Medsender Alternatives - [Paubox](https://www.g2.com/products/paubox/reviews) - 4.9/5.0 (564 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) - 4.2/5.0 (348 reviews)