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Mailjet Reviews & Product Details

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Pricing

Pricing provided by Mailjet.

BASIC

Starting at $17.00

PREMIUM

Starting at $27.00

Mailjet Integrations

(4)
Integration information sourced from real user reviews.

Mailjet Media

Mailjet Demo - Beautiful Email Templates
Beautiful Email Templates
Mailjet Demo - Real-Time Collaboration Tool with Teammates
Real-Time Collaboration Tool with Teammates
Mailjet Demo - Track Campaign Performance on Mailjet's Statistics Dashboard
Track Campaign Performance on Mailjet's Statistics Dashboard
Mailjet Demo - Responsive Emails
Responsive Emails
Mailjet Demo - Drag-and-drop Email Automations
Drag-and-drop Email Automations
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Mailjet Reviews (171)

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Reviews

Mailjet Reviews (171)

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4.0
171 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the intuitive interface and affordability of Mailjet, highlighting its ease of use for both beginners and experienced marketers. Many appreciate the platform's ability to create professional-looking emails quickly and its effective email tracking features. However, some users note that the customer support could be improved, particularly regarding response times.

Pros & Cons

Generated from real user reviews
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SL
IT Manager
Computer & Network Security
Mid-Market (51-1000 emp.)
"Simple, Flexible Email Marketing with Real-Time Collaboration and Solid Bulk Delivery"
What do you like best about Mailjet?

Mailjet is extremely simple and flexible, helping beginners to have an easy experience without any help

The app provides real time collaboration, something that allows instant editing or commentary on an email template

The delivery of bulk emails is also well supported snd status updates shared

The pricing for Mailjet is never a concern, making it straightforward

The program chips in to help companies conduct marketing through emails Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

Mailjet lacks a perfect list segmentation support and this affects its customer journey building process

The app have a limitations for free version, which cap the daily emails Review collected by and hosted on G2.com.

Joseph A.
JA
Marketing Manager
Small-Business (50 or fewer emp.)
"Streamlines Email Management with Ease"
What do you like best about Mailjet?

I like Mailjet's built-in GDPR compliance because it gives me peace of mind. I also appreciate the AI-powered real-time collaboration, which feels a bit like using Google Docs for email. The unified volume-based pricing is good too, making it more cost-effective for scaling. Additionally, the drag-and-drop feature is nice and easy to use. I find Mailjet valuable for solving the friction between marketing and development teams while ensuring high email deliverability. The developer-friendly environment is another aspect I appreciate. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

I think more complicated triggers could be made. Not a lot of customization, library kinda small, that sort of thing. Review collected by and hosted on G2.com.

alexis v.
AV
Dirigeant
Small-Business (50 or fewer emp.)
"🚨 Bad experience – credits lost and no refund"
What do you like best about Mailjet?

The sending of technical campaigns works well as long as everything stays "within their limits." Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

I bought a pack of 500,000 emails (over 500 €). After 320,000 sends, my account was blocked overnight, without prior warning, and I had about 180,000 unused credits left. Customer service keeps repeating that it is "non-compliant" and refuses any refund or commercial gesture. Even an official list (Ministry of Foreign Affairs, with contacts who had requested to be on it) was not accepted. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Mid-Market (51-1000 emp.)
"Easy handling with numerous models"
What do you like best about Mailjet?

The handling is easy, which makes the use pleasant from the start. I also appreciate the ability to export in HTML, as well as the feature that allows creating landing pages. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

The user experience is sometimes limited, which complicates the search for certain features. Review collected by and hosted on G2.com.

Karthik V.
KV
Senior Software engineer and Technical Lead
Mid-Market (51-1000 emp.)
"Economical and flawless in what is does"
What do you like best about Mailjet?

Cost effective, high availability and support. The APIs are quite extensive. This makes the implementation and automation much easier. As a frequent user, the UI is intuitive making the usage easy. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

Filtering options in the Stats page are limited. Would be great to have integartion with Lokalise like translation tool or Contentful like CMS. Review collected by and hosted on G2.com.

Response from Ralena Gerasimova of Mailjet

We're thrilled to hear your positive comments about Mailjet's effectiveness, API, and user interface. We appreciate your feedback about the limited filtering options in the Stats page and the potential integrations with Lokalise and Contentful. Your input is valuable for our ongoing improvements. If you have any questions or need assistance, don't hesitate to contact our support team. Have a great day!

Gene M.
GM
Chairman/CEO
Small-Business (50 or fewer emp.)
"The BEST ESP"
What do you like best about Mailjet?

First of all, it is much less expensive than other providers, and yet has the same features. I like the way I can create an email easily and modify one of the templates they provide. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

It took me a while to figure out the navigation. It was not easy to learn where everything is and how to use the features. Some of the features are hard to determine, but once I learned them, it was okay. The customer support is good. They blocked some emails unfairly, (once even my own email!) Review collected by and hosted on G2.com.

Response from Ralena Gerasimova of Mailjet

Thank you so much for taking the time to leave us a review, Gene. We're happy to hear that Mailjet is helping you reach a large audience at a low cost. We apologize for the challenges you faced with navigation and email blocking. Your feedback is valuable, and we will use it to enhance the user experience.

Verified User in Graphic Design
AG
Small-Business (50 or fewer emp.)
"Mailjet is one of the greatest tools!"
What do you like best about Mailjet?

The tool is very modern and we'll structured. It provides a great experience for newcomer and beginners. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

There aren't particular things I dislike about the great Tool mailjet. Of course there's always a possibility to adjust the pricing module but other than that, everything's great. Review collected by and hosted on G2.com.

SB
Cleaner
Small-Business (50 or fewer emp.)
"Marketing software known for it affordability and ease of use"
What do you like best about Mailjet?

I love like it because The platform's efficient email sending capabilities enable users to send large volumes of emails Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

Mailjet's free plan has limitations, such as restricted sending limits and limited HTML email templates Review collected by and hosted on G2.com.

Response from Ralena Gerasimova of Mailjet

Thank you for sharing your feedback on Mailjet! We're thrilled to hear that you love the platform's efficient email sending capabilities.

Ensuring high deliverability rates is a crucial aspect of our service, and we're glad to hear that Mailjet is benefiting you in this way. If you have any further questions or feedback, please feel free to reach out to us.

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Best software to engage your community"
What do you like best about Mailjet?

The best thing that I like about Mailjet is that it is extremely easy to use. Any non-technical user can get started in minutes. Additionally, customer support of Mailjet is very good Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

The one thing I dislike about Mailjet is that I am not able to merge my multiple contact lists into one. Sometimes I need to move contacts from one list to another and the best solution would be to merge two lists. However, I am not able to do so in Mailjet Review collected by and hosted on G2.com.

Response from Ralena Gerasimova of Mailjet

We're thrilled to hear that you find Mailjet easy to use and that our customer support has been helpful for you. We appreciate your feedback and will definitely take your suggestion about merging contact lists into consideration for future improvements.

Edmunds Z.
EZ
Founder & CEO
Small-Business (50 or fewer emp.)
"Very intuitive and seamless at the same time."
What do you like best about Mailjet?

I haven't needed customer support as it was intuitive and I could easily find everything myself. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

I guess the customer support. As it was easy to implement. Review collected by and hosted on G2.com.

Response from Ralena Gerasimova of Mailjet

We're glad to hear that you found Mailjet intuitive and easy to use! We strive to provide a user-friendly experience for all our customers.

Pricing Options

Pricing provided by Mailjet.

BASIC

Starting at $17.00

PREMIUM

Starting at $27.00

FREE

$0.00
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Mailjet Features
Data Import & Export Tools
Email and Mobile Preview
Manage Email Lists
High-Volume Sending
A/B Testing
Basic Reporting
Template Creation
Custom Unsubscribe