1. [Home](https://www.g2.com/)
2. ...
3. [Email Marketing Software](https://www.g2.com/categories/email-marketing)
4. [Mailjet](https://www.g2.com/products/mailjet/reviews)
5. [Mailjet Claims vs Evidence](https://www.g2.com/products/mailjet/claims-vs-evidence)

# Mailjet Claims vs Evidence

## Claim: “To access more features and increase sending volume you will be required to upgrade.”

##### Supported by reviews.

Relevant reviewers report restricted sending limits, including limitations on Mailjet’s free plan, which is consistent with needing an upgrade to increase sending volume. The reviews do not specifically discuss whether upgrading is required to access more features.

- 

“Mailjet's free plan has limitations, such as restricted sending limits and limited HTML email templates”

[Read Full Review](https://www.g2.com/survey_responses/11068446)
- 

“Extremely frustrating compliance process and sending limits for legitimate business use”

[Read Full Review](https://www.g2.com/survey_responses/12997237)

Last updated Sep 30, 2026

Source: [https://www.mailjet.com/pricing/](https://www.mailjet.com/pricing/)

## Claim: “You can send up to 6,000 emails per month (with a sending maximum of 200 emails per day).”

##### Supported by reviews.

Reviewers report that Mailjet has sending limits, which is directionally consistent with the claim, though the reviews do not establish the specific 6,000-emails-per-month or 200-emails-per-day figures.

- 

“Extremely frustrating compliance process and sending limits for legitimate business use”

[Read Full Review](https://www.g2.com/survey_responses/12997237)
- 

“Mailjet's free plan has limitations, such as restricted sending limits and limited HTML email templates”

[Read Full Review](https://www.g2.com/survey_responses/11068446)

Last updated Sep 30, 2026

Source: [https://www.mailjet.com/pricing/](https://www.mailjet.com/pricing/)

## Claim: “All the power of Mailjet, plus white-glove onboarding, deliverability services and priority support.”

##### Mixed support from reviews.

Reviewers are split on the support and deliverability aspects, with some reporting very good support and high email deliverability while others describe slow, unhelpful support and limited availability for lower-tier plans. The reviews do not directly establish white-glove onboarding or the specific priority services stated in the claim.

- 

“Their support often took a week to answer questions and most of the time the answer they gave was unhelpful.”

[Read Full Review](https://www.g2.com/survey_responses/13068356)
- 

“Additionally, when we are designing exceptionally large email layouts with heavy imagery, the drag-and-drop builder interface can occasionally experience lag. Expanding their customer support availability for lower-tier plans”

[Read Full Review](https://www.g2.com/survey_responses/12870455)
- 

“The best thing that I like about Mailjet is that it is extremely easy to use. Any non-technical user can get started in minutes. Additionally, customer support of Mailjet is very good”

[Read Full Review](https://www.g2.com/survey_responses/10741692)
- 

“I find Mailjet valuable for solving the friction between marketing and development teams while ensuring high email deliverability.”

[Read Full Review](https://www.g2.com/survey_responses/12276923)

Last updated Sep 30, 2026

Source: [https://www.mailjet.com/pricing/](https://www.mailjet.com/pricing/)