Kickserv Reviews & Product Details

I like that I can access my invoices from any device that has the app or on a web browser on any computer. The app has a very intuitive user friendly functionality to it. The monthly subscription is a very fair price for what you get, and anytime I have had an issue with the software or login problems, the customer service were very responsive and knowledgeable. If your a smaller company, this is a definite go to product to help keep you organized and professional looking! Review collected by and hosted on G2.com.

The main thing I dont like is the payment fees. I have my payment processing setup with stripe and I have to pay almost 5% collectively between the two platforms. Review collected by and hosted on G2.com.

Kickserve software has been a game changer for our business. It’s incredibly easy to use, well-designed, and has helped streamline our daily operations. Scheduling, job management, invoicing, and tracking everything in one place has saved us so much time.

The system is reliable and runs smoothly, and the support team is always quick to respond whenever we need assistance. It has definitely improved our efficiency and overall workflow.

Highly recommend Kick serve to any service-based business looking to stay organised and grow professionally. Review collected by and hosted on G2.com.

Sometimes the company logo fails to upload. Review collected by and hosted on G2.com.

I love this tool because it is excellent for managing client reports and obtaining administrative processes such as billing and it gives good results. Its great to have this tool for us because we can assign staff to do different types of work efficiently.

verry easly for use Review collected by and hosted on G2.com.

making the software easier so that users prefer to use it Review collected by and hosted on G2.com.

ical ability and tap to pay on phone with kickserv app Review collected by and hosted on G2.com.

when ever i click on an event in the calendar, it shifts the event and asks 'Confirm Are you sure you want to move this event?Note: You can turn these notifications off by checking the setting at the top of the calendar.' and i have to click 'cancel'. i just want to open the event. but everytime i click on the event it tries to move ahead a half hour. Review collected by and hosted on G2.com.

The customization options make it easy to accommodate almost any type of service. I’ve used KickServ with three different types of companies, and each one has quickly become more profitable and efficient. Review collected by and hosted on G2.com.

QuickBooks Sync is necessary at the start when using KickServ. I just wish that had been communicated more clearly when I first signed up, because it could have saved me quite a bit of time in the beginning. Review collected by and hosted on G2.com.

Our team can see there schedule, get daily reminders. our customers can get 24 and one hour reminders. I love the ease of how faster I can set up estimates and invoices. Review collected by and hosted on G2.com.

I wish there was a way to track where our "new leads" come from so we know where to focus on putting our advertising. Review collected by and hosted on G2.com.

We like that they've made some changes to the web version which allows more customization of areas we use/don't use. Still very pleased with the overall use of this provider. Review collected by and hosted on G2.com.

Kickserv seems to have been going through a lot of changes in the past 6 months. These aren't necessarily bad, just a lot to learn as far as where things are located now compared to how it's been. The app seems to log us out quite frequently but we do our best to not get too frustrated with it. There are some features on the app such as tap to pay, and attachments that don't always load properly and you have to close out and go back in for them to show up. Hopefully those will be resolved soon. Otherwise, we're still very happy. Review collected by and hosted on G2.com.

Magic link is a great tool when you are using a different device and don't remember the password off hand. Review collected by and hosted on G2.com.

There haven't been any issues while using it, so I have no complaints. Review collected by and hosted on G2.com.

Kickserv has been a powerful tool for streamlining our field service operations and providing real-time visibility across active projects. Instantly implemented this with a manufacturing, installing, servicing company thanks to the staff at Kickserv who have helped me use this software which I depend on a daily and monthly basis to track billables and customer satisfaction and so much more. So easy to integrate our existing systems into it. Review collected by and hosted on G2.com.

Would love to see a built-in CRM feature for better customer management. It’d be helpful if files and photos were accessible directly from the main customer profile page. A map view showing all unscheduled jobs would improve planning and route optimization. Also, switching between users on a shared iPad could be easier, streamlining that would help techs in the field. Review collected by and hosted on G2.com.

Kickserv continues to improve. They do not update simply to say "we updated." When they release an update it is because additional features have been added. Sometimes the updates are responses to requests by end users. Sometimes new system integrations. Always with the ambition of making the user experience easier. Review collected by and hosted on G2.com.

Inventory control (not their ballistic, I know). Also a better way for employees to interact with each other would be great. Other than that, Kickserv is pretty much exactly what we need. Review collected by and hosted on G2.com.