# Healee Reviews **Vendor:** Healee **Category:** [Telemedicine Software](https://www.g2.com/categories/telemedicine) **Average Rating:** 5.0/5.0 **Total Reviews:** 5 ## About Healee Healee is an integrated patient access solution built for the operational complexity of healthcare organizations. Healee helps medical groups efficiently manage complex physician and team schedules with a robust patient access solution that integrates with their EHR. Healee empowers patients to easily find and schedule care, while allowing clinical operators to coordinate diverse care teams with effective calendar management. With Healee, healthcare teams attract, engage and retain more patients, while simplifying operations, balancing workloads, and growing profitability. Healee replaces a multitude of manual workarounds associated with existing sub-optimal tools to alleviate patient complaints, improve capacity utilization, and reduce clinician burnout. The most reliable and robust patient access platform on the market, Healee facilitates over 700,000 appointments per month across over 5000 providers. ## Healee Reviews ### 1. Healee solves the complexity we have with scheduling **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriela M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Healee?** Healee really understands how complicated scheduling can get at our practice, and has made it easier for us and our patients. Patients can book different kinds of aesthetic procedures with different lengths and cadence, and reschedule on their own if necessary. For us, it's less work because all the information we need is collected when they book, and Healee is integrated with our medical software and patient portal. **What do you dislike about Healee?** Introducing new scheduling software required an adjustment period for providers and clinical ops to become familiar with all features and capabilities of Healee. But that was a valuable investment in optimizing efficiency in the long run. **What problems is Healee solving and how is that benefiting you?** Our practice experienced rapid growth during the past 6 months and Healee accommodated this growth fast and seamlessly. We added new providers, users and patients and we didn’t experience any technical challenges, which was very important for us. Healee has great scheduling capabilities and great support. ### 2. A great calendar management and patient scheduling solution for big medical groups **Rating:** 5.0/5.0 stars **Reviewed by:** Antonia Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about Healee?** Our medical group has two locations and over 120 providers and we have been using Healee for calendar management and patient self-scheduling for almost 5 years. The solution has all the capabilities a healthcare organization might need to efficiently manage capacity and optimize organizational resources - intuitive filter-based provider search and other self-scheduling workflows like visit prepayments or bank card guarantee. They can handle complex appointment types like group visits, recurring follow-up visits, virtual or home visits and accommodate different settings for appointment types, lengths, provider preferences and many others. For 3 years, we have been also using Healee’s telehealth module. **What do you dislike about Healee?** We don’t have anything we dislike about Healee - in the years we have collaborated with the company to implement suggestions for new functionalities that were missing, but Healee’s team has always been very responsive and currently we are not missing any capabilities. **What problems is Healee solving and how is that benefiting you?** For us Healee is solving a big challenge with managing providers availability and patient self-scheduling. We have complex requirements and preferences from providers, as well as patients, and Healee is helping us manage all that complexity through various settings and workflows that we use. Also, we have one solution for scheduling, patient communication and telehealth, which is a great convenience. ### 3. Patient access solution allowing for the complexity of mental health scheduling integrated with EHR **Rating:** 5.0/5.0 stars **Reviewed by:** Evgenia D. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2023 **What do you like best about Healee?** With Healee I can use different appointment types, lengths and care modalities. They have everything you might need for your mental health practice: patient scheduling, virtual care with group booking and video calls, custom intake forms, payments, etc. As an owner of a small mental health practice, it is also very important for me that Healee is integrated with our EHR. **What do you dislike about Healee?** Inputting the settings and preferences for all providers in our practice in the scheduling module is required for the initial setup, but once it has been done, we can now enable complex workflows and save a lot of time and manual resources with patient intake and scheduling. **What problems is Healee solving and how is that benefiting you?** We were able to accommodate growth in our practice without any effort on our side - we can add providers, acquire more patients, bookings and consultations and all services run smoothly. We were able to attract and retain a lot of new patients with Healee in a time of increased supply in the mental health segment. But most importantly for us, Healee is integrated with our EHR, so all information goes to one place and we have easy access to all patients' data. ### 4. All-in-one software for scheduling and virtual care **Rating:** 5.0/5.0 stars **Reviewed by:** Stefan T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Healee?** As a medical doctor and an owner of a small medical practice specialized in orthopedics, what I like most about Healee is that it allows us to use only one tool for all of these: patient scheduling, centralized scheduling for the reception desk, virtual care (both for follow up of my patients and finding new patients), payments, e-prescribing and triage. Healee has numerous capabilities and we try to make most of them. **What do you dislike about Healee?** Due to its extensive functionality, onboarding new providers on Healee takes time, because not all of them are fluent with technology, but we have training support and materials from Healee. **What problems is Healee solving and how is that benefiting you?** We were able to replace several tools we used for scheduling, telehealth, patient charting - now everything is in one place, which is very convenient and saves us a lot of time and effort to use different tools. Most importantly, we have a superb and comprehensive solution for our medical practice without any internal IT resources needed. ### 5. User-friendly digital health technology for patients and providers **Rating:** 5.0/5.0 stars **Reviewed by:** Vanya M. | Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Healee?** Healee is a very user-friendly software, and I always encourage my patients to use it to connect with me. I especially appreciate the possibility of configuring specific clinical workflows - my organization managed to develop a breast cancer clinical protocol within Healee, which is very helpful for my work as a surgeon and beneficial for my patients. I also have the possibility to collaborate with other clinicians on more complicated cases, which significantly improves health outcomes for patients. **What do you dislike about Healee?** Digital health technology as a whole is complicated for my elderly patients to use, but that’s not specific to Healee - they try to be as inclusive as possible and constantly work on excelling the experience for providers and patients **What problems is Healee solving and how is that benefiting you?** With Healee, I was able to replace several tools I was using - for scheduling, telehealth, and patient charting. Now everything is in one place, and that saves me a lot of time and effort. - [View Healee pricing details and edition comparison](https://www.g2.com/products/healee/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+13%3A11%3A55+-0500&secure%5Bsession_id%5D=182549f4-1056-4f5e-ad8b-72f28ce60222&secure%5Btoken%5D=b69103d04a8feabe60b1507accadca00a0446f4e7fb12cfb004664eb09637c50&format=llm_user) ## Healee Features **Patient Convenience ** - Tablets and Kiosks - Payment Collection - Form Workflow - Patient Check-in - Mobile Patient Intake **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Administration ** - Patient Data Transfer - HIPAA Compliance - Insurance Credentialing - ID Verification - Appointment Scheduler Integration - E-Signature **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Compliance** - HIPAA Compliance - State Regulation Compliance **Generative AI** - AI Text Summarization ## Top Healee Alternatives - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (485 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,944 reviews)