Eventboost Reviews & Product Details

The ease of use, the interface, the features. Review collected by and hosted on G2.com.

No downsides, maybe for international audience and events they can expand to other languages like Arabic, Mandarin etc. Review collected by and hosted on G2.com.

Event Boost is easy to use, and we are able to make immediate updates. It's not limited like others to how many users/admins you can have in the back end. The reporting is easy and useful. It's nice to be able to schedule communications/emails. And their customer service is great. Their new event websites look great, we will be using this feature for the first time very soon! Review collected by and hosted on G2.com.

It would be great if we could filter the registration information multiple layers. A customer service chat button would be nice for quick customer service. Review collected by and hosted on G2.com.

Not only is the Eventboost system easy to use, but the company continues to listen to our feedback and make changes to improve the product. The BEST thing about them is the customer service we have received. We get prompt and relevant feedback, and have thoroughly enjoyed have our Business Development Manager there (Federico) as our main point of contact. He always listens to our needs, and comes back to us with a solution. We have recommended Eventboost to other internal departments, who have also used the product for event registration. For my part, we will gladly continue to use Eventboost for our annual conference, as well as a "mini conference" for our customers. Review collected by and hosted on G2.com.

No downsides really. Of course, the initial setup will take some time, but that is why it is so important to have strong partners in implementation - like Eventboost does - to ensure that they know what you need and how to best arrange the product to meet your needs. Review collected by and hosted on G2.com.

They are very relaxed, speak multiple languages, are very fast in reply, are very willing to help you with problems and to think with you about solutions if things don't go as planned. Review collected by and hosted on G2.com.

Eventboost is situated in Italy, and not all of their employees are good at speaking English, but then there are other employees to translate everything, so the issue wasn't really that big. Review collected by and hosted on G2.com.

Eventboost was the platform we selected for our annual company conference with 500+ customers. It was smooth, engaging, professional, and an overall fantastic experience for both our event planning team and attendees. Everything ran smoothly, there were no technical issues with login or logistics, and the show went off without any problems. We received a lot of positive feedback from our attendees, and we're so happy with the overall experience. The team at Eventboost was so helpful and responded to every email and request from concept to completion. Review collected by and hosted on G2.com.

I don't have any negative feedback. Perhaps would be nice to have more than 1:1 chat options (maybe smaller groups with 3, 4 people) but overall, super pleased with Eventbrite! Review collected by and hosted on G2.com.

Application itself as you have the autonomy to create and personalize it. Test it in real time. Review collected by and hosted on G2.com.

Have access at the same time as the users, which allows you to modify or update with no impacts for the users. Test it from A to Z. Review collected by and hosted on G2.com.

The customer service was outstanding. Anytime I needed assistance they offered quick solutions and advice. We were guided from the very first call all the way through the setup of the event to the completion. I cannot speak highly enough about the EventBoost support team and our Business Developer, Federico. The site itself was also very easy to navigate from an end user perspective. For the most part, once our attendees logged in they didn't have trouble finding the materials or pages they were looking for. The layout was very clean. From the backend, or administrator perspective, it was fairly easy to figure out. However, whenever I had any questions or needed assistance, the support team was always ready to help. Review collected by and hosted on G2.com.

The registration page we used was a bit limited and I needed the EventBoost team assistance to make any changes. We normally need to provide a lot of information on our registration page due to the nature of our conference and we really didn't have that ability. The Eventboost team was always willing to work with me on adding/fixing these changes though. Just a lot of times, it's nice to have the ability to make these changes myself. I think this is something they are working on for future events, though. Review collected by and hosted on G2.com.

Eventboost has always gone above and beyond help customize their product to our needs. If their capabilities didn't support our requests they would work hard to build out the platform to accommodate our requests or help us come up with an alternate solution. Review collected by and hosted on G2.com.

I haven't found a downside to using Eventboost. They have been a great partner for several of our events. Review collected by and hosted on G2.com.

Working in Eventboost is pretty intuitive, so it makes it easy to use. Also, if I do encounter an issue, they are always very willing to explain how to correct the issue. Review collected by and hosted on G2.com.

I haven't come across that much that I don't like Review collected by and hosted on G2.com.

We have been using Eventboost for a few years now. But when Covid hit we had to change everything! The Team at Eventboost helped us navigate the who, what, how for our upcoming conference. The communication they had with us was was beyond helpful. We could not have pivoted without the diligent work that they provided. Review collected by and hosted on G2.com.

The only improvement would be the communication when moving into the app environment. Mostly who could help if there was an issue in real time. Once we mentioned that to them they immediately had an answer for us. Review collected by and hosted on G2.com.