Clubspeed Reviews & Product Details

Wow, where do I start with Clubspeed? It’s like having a super-efficient manager for our Family Entertainment Center. The way we can tailor the venue management feature to our needs is just brilliant. And the online booking? Our customers love the convenience, and we’re seeing more bookings than ever.

The self-service registration has made things so much smoother at the front of house. And as for the go-kart software, it’s top-notch. Booking, managing, timing - it’s got it all.

The CRM is like the cherry on top. It’s brought together so many essential tools under one roof. We’ve seen our revenue, repeat visits, productivity, and even the average ticket size go up since we started using Clubspeed. And the round-the-clock phone support is like having a safety net, always there when we need it. Review collected by and hosted on G2.com.

Even though Clubspeed is pretty awesome, there’s always scope for getting better, right? The user interface could do with a bit of a facelift. And while it’s great that the software works on all devices, the mobile experience could be a bit slicker.

It’s fantastic that the software is multilingual, but hey, the more languages, the merrier! And while we’re reassured by the data security guarantee, it would be great to get regular updates on how they’re keeping our data safe. Review collected by and hosted on G2.com.

Clubspeed offers a flexible platform that designs a proper framework of smooth functioning in sales, reservations and Crm activities. Review collected by and hosted on G2.com.

The costing nature of clubspeed softwares have a significant cost which creates a barrier for smaller business to acess the elements of the software Review collected by and hosted on G2.com.

The best I found about CLUBSPEED is their support system.

We have recieved phone calls, emails, live chat of operational hours to fix any problem.

Everything run very smoothly with cllubspeed. Review collected by and hosted on G2.com.

Integration part can be more easy and a very few bugs can be fixed. Review collected by and hosted on G2.com.

Clubspeed is an excellent software that helps drive revenue and returning customers for its customers with help from some new features like Online Group Booking, Club Action, and more. Review collected by and hosted on G2.com.

Don’t return calls or follow up on support tickets. Nobody from “upper management” is ever available to take calls Review collected by and hosted on G2.com.

The software is highly adaptable for most any karting center or family entertainment center. Their ClubBooking product is a massive revenue driver and will drive year-over-year growth for any business that utilizes it. Since implementing ClubBooking, average ticket amounts have increased at least 30%, and it continues to grow into a more significant part of our business. The support team is always available 24/7 and is fantastic to deal with and quick to get most issues resolved very quickly. This company as a whole is building on a great foundation of its enterprise software and expanding its offerings to help operators maximize their revenues and help mitigate labor constraints with their new Self Service Kiosk option. Review collected by and hosted on G2.com.

There is not anything that is not working at this time. There are some small things that you can work around with some creativity, but that is because every business operates differently. There isn't a software solution in the world that can fit every business model. Review collected by and hosted on G2.com.

Response time to our questions has been second to none. Being a new user to clubspeed this was and continues to be, the key to our location's success . Shingo our account rep at Clubspeed, has been present from the moment we signed on with Clubspeed to now weeks into our k1 Soeed's opening . He has assisted, along with their support staff, to mold their POS system to fit our specific needs. At Clubspeed it is not a "one size fits all" mentality. They are not afraid to introduce new features , growing and adapting to the changing needs of their clients. They routinely ask how they can improve and invite their customers to participate in requesting new solutions for future software releases. We didn't just find a POS company , we found a true business partner. Review collected by and hosted on G2.com.

We had mentioned that the product buttons looks being similar and during busier times a challenge to differentiate. When I mentioned that to Shingo he had an immediate solution and idea. We are now in the process of creating custom buttons that fit our unique needs . So our "dislike" turned into a "major like" within 2 minutes . Well done! Review collected by and hosted on G2.com.

I love that the guest has a seamless experience - it is why we chose Clubspeed & you delivered on your promise.

I think it's very practical that my entire team has a somewhat picture of what's happening in other departments, all in the same system.

As far as support goes, they are super knowledgeable and respond quickly to your concerns.

Jon and Jeana are amazing at what they do, make themselves available when you need them and master the Clubspeed integrations well. Review collected by and hosted on G2.com.

The consumer has a seamless experience, but the track has so many components to work with: SP_Admin, Clubspeed Admin, Briq, Cardppointe, Sendgrid etc.

It just makes a lot to work with. I'm super comfortable with computers - but other members of our staff not so much.

I would love if we could color code the kart types as well, as different types of karts can ride at the same time. Review collected by and hosted on G2.com.

Beyond any capabilities, no software system can be effective without adaptability and support across users. This idea is where Clubspeed's managers and technical team come in with outstanding communication and support, ensuring our business can maximize efficiency in every aspect of the operation. Review collected by and hosted on G2.com.

Some features available with similar competitors may be absent or in development. Any wait for these features has always been worth it as Clubspeeds' implementation has always been stress-free and intuitive. Review collected by and hosted on G2.com.

They have an excellent support team, and they are constantly working to improve the software with the ever-changing market. The entire club speed team is always a phone call away. Review collected by and hosted on G2.com.

Experiencing the same problem repeatedly and not getting it fixed, sometimes it isn't easy to operate when you have an issue that just does not get fixed correctly. Review collected by and hosted on G2.com.

Their software is better than the other software in this space. It has tremendous capability, can be VERY easy to use, and their support staff are good. Pricing is straight forward and fair for what you get. Review collected by and hosted on G2.com.

Sometimes small items of low priority get lost in their support system. Review collected by and hosted on G2.com.