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Parafait Reviews & Product Details

Parafait, developed by Semnox Solutions, is a comprehensive, end-to-end Family Entertainment Center (FEC) and arcade management software built for modern indoor amusement venues. Whether you operate a trampoline park, arcade, bowling alley, play area, or a multi-attraction family entertainment center, Parafait offers an integrated platform to manage every facet of your business with ease and efficiency. This robust solution is designed to streamline operations, enhance guest experience, and increase profitability across single or multi-location venues. With powerful features such as cashless RFID systems, POS terminals, self-service kiosks, inventory and redemption management, and slot-based bookings, Parafait gives operators full control over their venue operations from a single dashboard. At the core of Parafait is its advanced RFID-based wireless debit card reader system, enabling tap-to-play functionality across arcade machines and attractions. Paired with RFID cards, Radian wristbands, and RFID lockers, the system supports a seamless, contactless guest journey—from entry to gameplay, food ordering, and locker access. The multi-channel sales platform allows customers to book and pay through mobile apps, websites, kiosks, or on-site POS systems. With party booking and waiver management capabilities, operators can efficiently handle group events and ensure compliance with safety protocols. Features like access control, digital signage, and dynamic pricing further enhance operational control and guest flow. Parafait’s powerful inventory and redemption management module ensures accurate prize tracking and restocking, reducing shrinkage and improving guest satisfaction. The built-in CRM and loyalty engine enables personalized engagement through reward points, offers, and targeted campaigns, while the analytics & dashboards provide real-time insights into sales, footfall, and machine performance to help you make informed business decisions. Whether you’re looking to manage F&B counters, streamline party bookings, or digitize your entire indoor venue, Parafait offers a modular, scalable, and cloud-ready solution tailored for your business needs. Key Solutions Offered: Wireless Debit Card Reader & RFID Integration Multi-Channel Sales Platform & Self-Service Kiosks Inventory & Redemption Management Slot-Based and Party Bookings Waiver & Access Control Systems Radian Wristbands & RFID Lockers Digital Signage & Dynamic Pricing 360° CRM & Loyalty Management Real-Time Analytics & Business Dashboards

Seller

Semnox Solutions

Discussions

Parafait Community

Languages Supported

English, Spanish

Overview by

Parafait Semnox

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Parafait Media

Parafait Demo - FEC and Theme Park Management System

Parafait is the complete FEC solutions suite from Semnox — the world leader in tech solutions for the entertainment and leisure industry.

Parafait Demo - Kwickfun FEC & Arcade Management Solutions

Create experiences your customers love with Parafait — the ultimate FEC & Arcade Management Solution from Semnox, the industry leader in technology solutions for the entertainment industry.

Parafait Demo - Parafait Inventory and Redemption

Get complete control over purchasing, receiving, and costing with Parafait’s eZee Inventory management software.

Parafait Demo - Digital Waiver Management System

Keep your guests engaged and informed with the digital signage solution from Semnox

Parafait Demo - LuimnOS Debit Card Readers

Enhance Your Cashless Arcade System – No More Swiping, Just Tap & Play!

Manage your venue with our comprehensive Data Reporting for FECs, arcades, and indoor entertainment venues!

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SG

Sherry G.

Product Marketing Manager

Mid-Market (51-1000 emp.)

5/19/2024

"Good product with exceptional support!"

4/5

What do you like best about Parafait?

Good one stop solution for park management with features including - integrating Billing, RFID based Entry System, RFID Lockers, etc. which are really helpful and come in handy when needed most to improve efficiency. Review collected by and hosted on G2.com.

What do you dislike about Parafait?

Nothing that we dislike about the product as such. Could use some updates in UI and reduce a few glitches here and there but overall we feel its a good product. Review collected by and hosted on G2.com.

PB

Pramay B.

Senior Consultant Digital Marketing.

Small-Business (50 or fewer emp.)

7/24/2024

"Efficient and User-Friendly Solution for Business Management."

4/5

What do you like best about Parafait?

It's simple to use.

Good one stop solution to book your events for you and your team.

Flexible for any business. Review collected by and hosted on G2.com.

What do you dislike about Parafait?

Can be more imporve in their UI and few glitches. Review collected by and hosted on G2.com.

SJ

Sridhar J.

IT Head, Landmark Leisure

Mid-Market (51-1000 emp.)

1/5/2023

"Fabulous and had great experience"

5/5

What do you like best about Parafait?

Landmark Group is using Parafait for more than 5 years and we had a remarkable journey with our partner Semnox. Software was very user friendly and provides lots of business benefits. Review collected by and hosted on G2.com.

What do you dislike about Parafait?

As such we have not noticed any negative points. However, the team is closely with us on support part and team will be taken care for any reported issue on a timely manner. Review collected by and hosted on G2.com.

SB

Sahad B.

Sr IT Manager

11/15/2022

Business partner of the seller or seller's competitor, not included in G2 scores.

"Overall good experience"

4.5/5

What do you like best about Parafait?

Centralized Managment system. Roaming features also amazing Review collected by and hosted on G2.com.

What do you dislike about Parafait?

Pos design and game level setting for redemption games Review collected by and hosted on G2.com.

BK

Balakrishna K.

Operations Head

Mid-Market (51-1000 emp.)

8/28/2020

"Best Park Management System!"

5/5

What do you like best about Parafait?

It was great experience working with Semnox. Very professional Company. Parafait helped us in integrating Billing, RFID based Entry System, RFID Lockers, RFID Payment Solutions, FnB and Retail Sales Management. It is a one stop solution for Park Management. They understood our requirements in detail and catered to our custom requirements. They have a great customer support team which is very crucial for smooth functioning of the park operations. They constantly collect feedback and work closely with us to bring in improvements and new features in the software which helps us in managing our park efficiently. Parfait has helped us in automating many of the tasks and also contributed in increasing our InPark Sales revenue. I recommend Parafait for all Park Operators. Review collected by and hosted on G2.com.

What do you dislike about Parafait?

Have no complaints to make. They have been providing a very good service. Review collected by and hosted on G2.com.

What problems is Parafait solving and how is that benefiting you?

Parafait has helped us in automating most of the reconciliation and reporting works, which was earlier done manually. It used to be time consuming activity and often with many errors. Now, we get reconciliation activity done automatically with detailed and real-time reports.

Handling Entry through Paper Wrist band was a major bottleneck during peak hours. RFID Wristband Based Entry system has helped us in achieving smooth entry of customers into our park. We are also able to allow entry based on time slots.

Ours being a Water Park, customers used to face lot of issues in carrying cash around the bark, which also led to less sales at our stores inside the park. Now with help of RFID based Wallets, customers can purchase at their convenience and this has increased our sales. Review collected by and hosted on G2.com.