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Brandfolder Reviews & Product Details

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Brandfolder Reviews (1,428)

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Reviews

Brandfolder Reviews (1,428)

View 2 Video Reviews
4.4
1,428 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and organization of Brandfolder, highlighting its ability to streamline asset management and ensure quick access to the latest files. The platform's intuitive interface and effective tagging system significantly enhance productivity, making it easier for teams to collaborate and share assets. However, some users note that the search functionality can be inconsistent, which may hinder the overall experience.

Pros & Cons

Generated from real user reviews
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James M.
JM
James M.
Marketing Coordinator
Mid-Market (51-1000 emp.)
"Enhances Asset Organization with Seamless Search"
4.5/5
What do you like best about Brandfolder?

I like Brandfolder for the much better organization of our assets compared to storing them locally on computer folders. The easy ability to search and find assets is also a big plus for me. There's tons of metadata that makes searching easy, and it even scans text on assets I've uploaded, allowing me to search for keywords and bring up any assets that have that text in the image. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Brandfolder?

It can sometimes be a little slow to load previews of assets. Review collected by and hosted on G2.com.

Eric M.
EM
Eric M.
Founder and CEO
Venture Capital & Private Equity
Small-Business (50 or fewer emp.)
"Super Easy to Use for External Parties"
5/5
What do you like best about Brandfolder?

I really like that it is easy to setup and easy to send out a link to external parties to get your brand assets. Review collected by and hosted on G2.com.

What do you dislike about Brandfolder?

Can't really found anything. Product is streamlined. Review collected by and hosted on G2.com.

Tom G.
TG
Tom G.
Director of Web Experience
Small-Business (50 or fewer emp.)
"Brandfolder: Simplifies Asset Management with Stellar Support"
5/5
What do you like best about Brandfolder?

I find Brandfolder to be a huge timesaver, especially for locating appropriate images for web design and marketing initiatives. The image embedding feature is fantastic because it allows me to make changes to an image without having to reupload it to multiple sites. I love the extremely logical user interface and the organizational flexibility that lets us customize workflows to fit our needs. The brand portal is perfect for providing necessary assets to other departments. I appreciate how Brandfolder facilitated organizational adoption during our onboarding period. Their support team was also very helpful, meeting with us to help us get to the next level when we faced difficulties. Overall, I am highly satisfied with Brandfolder. Review collected by and hosted on G2.com.

What do you dislike about Brandfolder?

The tagging and metadata structure is quite different from what we were used to; the nested folder style. So that was a big adjustment. Review collected by and hosted on G2.com.

Chris R.
CR
Chris R.
Creative Director
Mid-Market (51-1000 emp.)
"Highly Effective for Branding Control, Needs Improved Reporting"
4/5
What do you like best about Brandfolder?

I use Brandfolder to distribute branded templates to field teams and appreciate how it allows me to store reusable assets for non-creative team members. I like the level of control it gives me without requiring me to be hands-on all the time. Brandfolder lets me create user groups and assign distinct roles, allowing tight access control. The ability to use the same distribution platform and set usage dates for assets is a major plus. I rely heavily on the Print UI plugin in InDesign to easily create templates. The initial setup was fairly simple for an enterprise software. Review collected by and hosted on G2.com.

What do you dislike about Brandfolder?

The reporting functionality is limited. And, there are ways to use the platform for works in progress, but they're not very intuitive. Review collected by and hosted on G2.com.

Verified User in Veterinary
AV
Verified User in Veterinary
Mid-Market (51-1000 emp.)
"Expensive for NO customer support"
0/5
What do you like best about Brandfolder?

It’s a good option for hosting resources outside of our website, so it doesn’t slow down the server. Review collected by and hosted on G2.com.

What do you dislike about Brandfolder?

Super expensive compared to others we looked at. We also had basically zero customer service support for a year. Our sales team hated Brandfolder with a passion, they used it for 2 years. It took about eight months for me to get ahold of someone, and I often had to call sales just to get them to connect me with a customer service agent. Even then, they still wouldn’t respond to emails. Review collected by and hosted on G2.com.

Jackie M.
JM
Jackie M.
Manager, Influencer
Mid-Market (51-1000 emp.)
"Streamlined Asset Management with Top-Notch Usability"
5/5
What do you like best about Brandfolder?

I love how Brandfolder makes it so easy to use, share externally, and organize thousands of digital assets. The product is head and shoulders better than what we used before. It's way easier to use, more powerful, and better supports the volume of content we have, offering better and more straightforward rights management. Review collected by and hosted on G2.com.

What do you dislike about Brandfolder?

Sometimes search can be a bit picky, but I think that's mostly due to how some of our files are named. I think if it was more intuitive. Review collected by and hosted on G2.com.

HT
Heather T.
Social Media Marketing Specialist
Enterprise (> 1000 emp.)
"Easy Integrations and Solid Support, but Board Sharing Needs Improvement"
3.5/5
What do you like best about Brandfolder?

I like the ability for integration with other platforms. It is easy enough to use and manage with limited performance issues and support available. Review collected by and hosted on G2.com.

What do you dislike about Brandfolder?

It would be great to be able to share boards for projects with other users, rather than downloading and sending externally or tagging specifically. Review collected by and hosted on G2.com.

SM
Steven M.
Account Manager
Marketing and Advertising
Enterprise (> 1000 emp.)
"Streamlined Asset Management with Ease"
4/5
What do you like best about Brandfolder?

I love using Brandfolder to access and download all the assets I need daily. It's my go-to place to quickly find the latest images, templates, and brand guidelines without worrying if the files are up to date. I find it easy to search and get the right versions, which prevents the hassle of digging through emails or shared drives. I appreciate that it eliminates confusion about file versions, assuring me that I'm using the most up-to-date and approved materials. The search and filter tools are great for quickly finding the right assets, and everything is organized and up-to-date, which greatly increases my efficiency. I also like the clean interface and that I can download files in the formats I need without extra steps. The initial setup was straightforward and well-guided, clearly showing how to access files with clear organization. Review collected by and hosted on G2.com.

What do you dislike about Brandfolder?

One thing is that when searching for large files or browsing extensive folders, it can be a bit slower. Improving this speed time would be helpful. Review collected by and hosted on G2.com.

Chirag G.
CG
Chirag G.
SDR
Enterprise (> 1000 emp.)
"Good to use software"
4/5
What do you like best about Brandfolder?

It simplifies brand management and collaboration—no more digging through folders or emailing design files. The platform’s version control and permissions features ensure teams always use the most up-to-date assets. The ability to share collections securely with external partners or clients is a big plus. Overall, it boosts productivity and maintains brand consistency. Review collected by and hosted on G2.com.

What do you dislike about Brandfolder?

Occasionally, large uploads can take longer than expected, and some integrations could be more seamless. Reporting and analytics, while helpful, could offer deeper insights into asset usage. Still, these are minor compared to the value Brandfolder delivers. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Well-Structured Tool with a strong API for Complex Content Needs"
5/5
What do you like best about Brandfolder?

It is well structured and has an advanced API that supports complex content requirements Review collected by and hosted on G2.com.

What do you dislike about Brandfolder?

There's not much I dislike, but worth noting that enablement for new users can take some time and the overall setup needs to be really well documented in order to get the most out of the tool. Review collected by and hosted on G2.com.

Questions about Brandfolder? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Brandfolder used for?

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Madison C.
MC
Madison Church
•
Last activity over 6 years ago

What is the best online proofing system that integrates well into the Brandfolder platform?

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Brandfolder Comparisons
Brandfolder Features
Import/Export
Organizational Interface
Search
File Types
Metadata
File Transformation
Video
Images
Workflow Management
User, Role, and Access Management
Brand Portal