--- title: AdvancedMD Reviews meta_title: 'AdvancedMD Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 63 reviews by the users' company size, role or industry to find out how AdvancedMD works for a business like yours. aggregate_rating: rating_value: 3.6 review_count: 63 scale: '5' date_modified: '2026-07-17' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # AdvancedMD Reviews **Vendor:** AdvancedMD **Category:** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) **Average Rating:** 3.6/5.0 **Total Reviews:** 63 ## About AdvancedMD AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health records, medical billing, patient engagement tools, telemedicine functionality, patient charts, reputation management, financial analytics and business intelligence reporting that all work together to automate medical practice workflows. Integrated workflows automates the patient journey and improves the patient experience, starting with self-scheduling onsite or telemedicine appointments. Reminders can be sent to via text or email to notify of patient appointments . Using automated functionality, insurance eligibility verification for next-day patients runs automatically and alerts staff of potential issues. Intake and consent forms are sent through a patient portal and automatically collected into the patient chart. With a physician dashboard, charting and prescriptions can be done from a centralized location. Charge capture occurs during the charting process without billing staff needing to copy or paste. AdvancedMD's cloud platform provides remote access and the highest levels of data security available. AdvancedMD is browser agnostic for Mac and Windows operating systems and is available for any mobile device via an iOS and Android app. ## AdvancedMD Pros & Cons **What users dislike:** - Users report serious **billing issues** with AdvancedMD, feeling mistreated and unsupported throughout the onboarding process. (1 reviews) - Users report significant **communication issues** , leading to poor onboarding experiences and lack of response from support teams. (1 reviews) - Users report significant **delays** in onboarding and support, complicating the setup and overall experience with AdvancedMD. (1 reviews) - Users express concerns about the **expensive costs** of AdvancedMD, feeling it lacks value for the price paid. (1 reviews) - Users report experiencing a **inefficient workflow** due to poor onboarding and a lack of dedicated support. (1 reviews) - Users report **insufficient training** and poor communication during onboarding, leading to frustration and unmet expectations. (1 reviews) - Integration Issues (1 reviews) - Not Intuitive (1 reviews) - Not User-Friendly (1 reviews) - Payment Issues (1 reviews) ## AdvancedMD Reviews ### 1. Not for Urgent Care **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2018 **What do you like best about AdvancedMD?** I like the color scheme and the appointment grid **What do you dislike about AdvancedMD?** it is definitely not suitable for Urgent care, The items that we need for meaningful use are not easy to measure **Recommendations to others considering AdvancedMD:** This is definitely better for a primary care practice or 1 doctors office **What problems is AdvancedMD solving and how is that benefiting you?** this is currently our charting system. we have realized that is user friendly and easy to use ### 2. User friendly! **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2018 **What do you like best about AdvancedMD?** Easy to navigate & extremely user friendly. I learned how to navigate this system better than any other. **What do you dislike about AdvancedMD?** Freezes more often than I’d like. Wish I could do scheduling & view patient statements from EHR. **Recommendations to others considering AdvancedMD:** Definitely give it a try! **What problems is AdvancedMD solving and how is that benefiting you?** We are able to answer patient questions quickly and efficiently. ### 3. Love the PM/Billing side **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2017 **What do you like best about AdvancedMD?** The ease of use in the system. Pressing F1 on any screen to get help or to learn how to do/use **What do you dislike about AdvancedMD?** The updates without notice. Having to pay a fee for every little thing. Some reports or things that should be free, isn't, and is very pricey. **Recommendations to others considering AdvancedMD:** Best billing software! Very easy to use and learn!!! **What problems is AdvancedMD solving and how is that benefiting you?** Receiving electronic payments and remittances quickly without having to wait for mail from the provider to post or correct. ### 4. It’s great for scheduling **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2018 **What do you like best about AdvancedMD?** Best for small practices as once you get to large/ multi location, it’s hard to report off of **What do you dislike about AdvancedMD?** Our office is large and has multiple locations. It’s very hard to run reports based on location. **What problems is AdvancedMD solving and how is that benefiting you?** It’s great for our day to day needs and scheduling. ### 5. AdvancedMD for medical billers **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2018 **What do you like best about AdvancedMD?** I liked that it was 1 system that you could input charges and bill from. It scrubbed your claims, and you knew from the same system if you had any errors that needed to be fixed. **What do you dislike about AdvancedMD?** Not much to dislike, sometimes if i went back into a claim it would automatically send out a duplicate. **What problems is AdvancedMD solving and how is that benefiting you?** N/a ### 6. AdvancedMd **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2017 **What do you like best about AdvancedMD?** It's a simple platform our phlebotomosts use to schedule their routes throughout the hospital to take patients blood **What do you dislike about AdvancedMD?** It can get complicated at times when multiple people use it **Recommendations to others considering AdvancedMD:** Use it for more things! Schedule outpatient visits who come from outside the hospital to draw blood **What problems is AdvancedMD solving and how is that benefiting you?** Scheduling who is going to what floor which day and things of that sort ### 7. Need improvement all around **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2017 **What do you like best about AdvancedMD?** I like the recent spring 2017 update that they have implemented in their interface. It has brought checking in patients as well as tracking billing statements easy to see. I like how there is now a pop up for co-pays at the first hover over each patient. **What do you dislike about AdvancedMD?** There is too many times where the servers have crashed and customer service response has been giving us the wall. Also when we have to manually fix the errors which can easily be created with some changes are frustrating. There are also recurring errors that delete progress which is quite unacceptable. Lag time is close to dial up. **Recommendations to others considering AdvancedMD:** Consider other option before approaching this software. The customer service is as slow as their system. **What problems is AdvancedMD solving and how is that benefiting you?** Unfortunately I have not had the most pleasant experience with this software. There are benefits with the new update that was implemented spring 2017 and it was fantastic with patient recalls and showing patient just by hovering over the selected patient. ### 8. Billing 101 **Rating:** 2.0/5.0 stars **Reviewed by:** Bye Felisha W. | MEDICAL ASSISTANT, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2016 **What do you like best about AdvancedMD?** The program is extremely detailed down to the filters. There are several ways to manuever around rhe program some easier than others. I love the extras like claim lookup options and how the claim and insurance is in real time. **What do you dislike about AdvancedMD?** It is in some cases TOO DETAILED and technical. Unless you adjust the program to exactly what i want to see every claim that does not meet rhe criteria preset will kick back. Also ro many options for looking up patients and does not migrate updates from EMR TO ADVANCED MD *in real-time. **Recommendations to others considering AdvancedMD:** Have enough computer experience to set up the filters and your good to go **What problems is AdvancedMD solving and how is that benefiting you?** Increased in collections and claim receivables. ### 9. AdvancedMD Medical Billing Review **Rating:** 4.0/5.0 stars **Reviewed by:** Abby S. | HR Generalist - People Analytics, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2016 **What do you like best about AdvancedMD?** One of the best features so far from Advanced MD is the customer service. You may sometimes need to wait for a call back from support to solve an issue, but normally this is not long, and the solution is quick to solve the problem. **What do you dislike about AdvancedMD?** A confusing aspect when we implemented the program with the different tiered level packages for the software packages. You need to make sure you have good communication with your sales representative to make sure that the package level you will be receiving gives you the access that you will be needing. **Recommendations to others considering AdvancedMD:** It would be nice to clean up the tiered software packaging. It can be somewhat confusing if you do not have a detailed and thorough sales representative walking you through the purchasing and implementation process. **What problems is AdvancedMD solving and how is that benefiting you?** The software and billing processes provide amazing customization which support faster payments and cleaner claims being sent out for processing. Also, we have not found any issues with the reporting capabilities. ### 10. AdvancedMD provides all the features and support a medical billing service needs. **Rating:** 4.5/5.0 stars **Reviewed by:** Curt H. | Owner, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2015 **What do you like best about AdvancedMD?** There's a lot I like - and the best is the CBO function that allows me, from one login, to view all of clients at once - I can easily and effortlessly run roll-up reports. The dashboard shows the overall results of my business and I can easily click down to see individual clients. This makes the overall management of our growing firm (over 50 practices nationally) very straightforward. **What do you dislike about AdvancedMD?** Frankly, there isn't much that I dislike. I think the biggest issue we've encountered is that we often times seem to know more about how the system works as it pertains to medical billing than the support team at AdvancedMD. **Recommendations to others considering AdvancedMD:** yes - i would definitely recommend this package. it is a solid company, being owned by ADP. The team is strong, and they are continually looking for ways to improve the product and have it be a more powerful tool for the user community. As a billing service, it has been fantastic. **What problems is AdvancedMD solving and how is that benefiting you?** Reporting, reporting, reporting - we need to get cogent data quickly both for internal management and for managing our clients productivity. The strength of the ad-hoc reporting tool AdvancedMD has recently rolled out has made that really strong. ### 11. Ron Rosenberg, President, PMRG - Advanced MD Software Review Review **Rating:** 5.0/5.0 stars **Reviewed by:** Ron R. | President, Medical Practice, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2015 **What do you like best about AdvancedMD?** It is a true browser-based cloud application so it can be reliably accessed anywhere that has internet access. It is easy to use for our billers who are currently managing the billing and receivables management for over 50 Ophthalmology practices. But perhaps the best feature for me is the robust reporting capabilities, both standard reports and the custom reporting package. **What do you dislike about AdvancedMD?** Nothing that I can pinpoint. It is reliable and economical. **Recommendations to others considering AdvancedMD:** Get references for similar practices and visit those reference practices to observe the system being used (same recommendation for evaluating any practice management software) **What problems is AdvancedMD solving and how is that benefiting you?** As an outsourced billing service, the cloud access is key, as it allows both our staff and our clients to utilize the system in a way that is cost-effective for us and supports our business model. Implementing new client practices is fairly seamless, and our clients find the system easy to learn and use for the pieces of the business process for which they are responsible (patient registration and scheduling). The system is tightly integrated with the claims clearinghouse (Relay Health), allowing for efficient payment-posting and access to EOBs. ### 12. Good experience with AMD **Rating:** 5.0/5.0 stars **Reviewed by:** jed s. | Physician, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2015 **What do you like best about AdvancedMD?** I am able to see a patient, complete my note, create a charge sheet, and submit it to the "billing" side (PM) all in one setting. At the end of the day I am able to review all the charges that were previously submitted to the PM side and take corrective actions that were recommended by the PM side. The bills are then submitted to the insurance carrier knowing that I have done the billing correctly. **What do you dislike about AdvancedMD?** It is difficult for a beginner to understand navigating through different windows in the PM. It is not as intuitive. **Recommendations to others considering AdvancedMD:** Easily ties to the EHR **What problems is AdvancedMD solving and how is that benefiting you?** It has shaved off alot of fat from the practice. It does the PQRS effectively. MU2 has been a challenge but we have met the requirement. ### 13. AdvancedMD Software **Rating:** 5.0/5.0 stars **Reviewed by:** Paula M. | Director of Client Services / HR, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2015 **What do you like best about AdvancedMD?** It is a very user friendly software from the front office to the billing. AdvancedMD is always reviewing feedback and continually releasing upgrades to the system on a regular basis. **What do you dislike about AdvancedMD?** There really isn't much to dislike. I do wish they had better audit reporting on the admin level privileges when it come to master files. **What problems is AdvancedMD solving and how is that benefiting you?** Since its a cloud based system the low cost and ease of access is wonderful and the reporting features are outstanding, We are able to drill done and get finite reporting which allows us to manage productivity in a masterful way. ## AdvancedMD Discussions - [What is AdvancedMD used for?](https://www.g2.com/discussions/what-is-advancedmd-used-for) - 1 comment - [View AdvancedMD pricing details and edition comparison](https://www.g2.com/products/advancedmd/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+16%3A37%3A21+-0500&secure%5Bsession_id%5D=3905c0cc-f6ff-4ed5-996b-d0f7e727d180&secure%5Btoken%5D=2fe42f83acf94b445ca3753084f32717b6b9cecca700808d23e2e57269ae7c67&format=llm_user) ## AdvancedMD Features **Clinical** - Compliance - Revenue Cycle Management (RCM) - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) **Administrative** - Regular Updates - E-Prescribing - Clinical Alerts - E-Prescribing - Electronic Prior Authorization - E-Prescribing **Efficiency ** - Claims Data Automation - Healthcare Claims Management - Electronic Submissions - Healthcare Claims Management - Clearinghouse Integration - Healthcare Claims Management - Claims Process Workflow - Healthcare Claims Management **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Patient Convenience ** - Tablets and Kiosks - Payment Collection - Form Workflow - Patient Check-in - Mobile Patient Intake **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - EHR Integration **Computer-Assisted Coding - Medical Coding** - Auto Coding - Codebase Updates - Code Lookup - Error Checking - AI Assistance **Agentic AI - Medical Billing** - Natural Language Interaction **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) **Operations** - HIPAA Compliant - E-Prescribing - Provider Certification - E-Prescribing - EPCS - E-Prescribing - Patient Medication History - E-Prescribing **Accuracy** - Claims Resubmission - Healthcare Claims Management - Patient Data Security - Healthcare Claims Management - Claims Scrubbing - Healthcare Claims Management **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Administration ** - Patient Data Transfer - HIPAA Compliance - Insurance Credentialing - Appointment Scheduler Integration - E-Signature **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Administration** - Practice Specific - Charting And Documentation **Admin and Tech Workflows - Medical Coding** - Compliance Control - Reporting & Auditing - EHR Integration **Interoperability** - Pharmacy Network - E-Prescribing - Lab Integration - E-Prescribing **Compliance** - HIPAA Compliance - State Regulation Compliance **Generative AI** - AI Text Summarization **Agentic AI - EHR** - Autonomous Task Execution ## Top AdvancedMD Alternatives - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) - 4.1/5.0 (255 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (361 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (548 reviews)