--- title: 9Lenses Reviews meta_title: '9Lenses Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how 9Lenses works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 4 scale: '5' date_modified: '2026-07-12' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # 9Lenses Reviews **Vendor:** 9Lenses **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 3.9/5.0 **Total Reviews:** 4 ## About 9Lenses Buyers buy from people they trust ... yet most sellers aren't seen as trusted advisors. Sellers lack the expertise to quickly understand the customer's challenges and then offer recommendations with confidence and clarity that solve their problems. This results in transactional experiences where opportunities are missed/lost opportunities and lost revenue from incomplete solutions. 9Lenses provides a client consultation platform that systematizes turning every salesperson into a trusted advisor. Sellers come to customer meetings knowing their problems IN ADVANCE and prepared to confidently advise them on how to solve them. Now, meetings are focused on solving the customer's needs in a direct, high-value experience. Gone are the days of low-value meetings where sellers are "fishing" for pain and hoping to get a nibble. The results include accelerated sales cycles, larger opportunities, higher win rates and a repeatable customer-engagement process. Companies in banking, insurance, consulting, and technology are partnering with 9Lenses to drive growth and transform their customer and seller experiences. Discover why today! ## 9Lenses Reviews ### 1. Great Saas for Online Assessments **Rating:** 5.0/5.0 stars **Reviewed by:** Rich M. | Demand Gen Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2022 **What do you like best about 9Lenses?** Configuration and setup functions are intuitive and if something is needed, 9Lenses is willing to work with you to develop a new feature. **What do you dislike about 9Lenses?** Some sections are not as configurable as you may need, but they continue to listen to clients and make enhancements. **What problems is 9Lenses solving and how is that benefiting you?** • 9Lenses platform offers a robust SaaS option to easily stand up your assessment needs into a digital-focused environment. ### 2. Sales and Marketing people get deeper insights for the prospects of all types of customer needs. **Rating:** 3.0/5.0 stars **Reviewed by:** Pradum K. | Software Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2022 **What do you like best about 9Lenses?** The best thing about 9Lenses is that it has a Centralized platform that hosts the Assessments, this makes things easier so that all the teams can access assessments from anywhere and have discussion and alterations another good thing about it is the Recommendation Engine, It helps to give valuable recommendations that add more value. **What do you dislike about 9Lenses?** They have customized Scorecards and Analytics tools that are heavy words but don't give that many effective results, we have to put manual efforts to analize and have valuable results. **What problems is 9Lenses solving and how is that benefiting you?** The basic idea about 9 lenses is that it can convert basic thoughts and content into interactive assessments so that we can add effective change that adds value to our business. ### 3. 9Lenses Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2019 **What do you like best about 9Lenses?** Everything is cloud base. Can work from anywhere. Data sharing is great and my office can be anywhere. **What do you dislike about 9Lenses?** A little worry about security. Sensitive information are always hard to set as cloud based. Would love to see more of their security protocols. **What problems is 9Lenses solving and how is that benefiting you?** Bottle neck and the ability to be able to work anywhere ### 4. Worked with them on multiple consulting engagements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2019 **What do you like best about 9Lenses?** We worked with 9 lenses during multiple consulting engagements to provide surveys to stakeholder groups and collect large files. Relatively reasonable prices and responsive teams. Always got to the end product we wanted. **What do you dislike about 9Lenses?** Often the quality of data (specifically attachments) on the tail end didn’t provide great traceability to the survey respondents. **What problems is 9Lenses solving and how is that benefiting you?** Collect all management reports across an enterprise and gather key information about each. ## 9Lenses Discussions - [What is 9Lenses used for?](https://www.g2.com/discussions/what-is-9lenses-used-for) - [View 9Lenses pricing details and edition comparison](https://www.g2.com/products/9lenses/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+06%3A39%3A31+-0500&secure%5Bsession_id%5D=ed410b22-7ee9-4326-b9e3-70d2e778906b&secure%5Btoken%5D=8605693bf5b3052b5a4b4810400c73226b8b820b242031a692005b8b056c52c4&format=llm_user) ## 9Lenses Features **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Generative AI** - AI Text Generation **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top 9Lenses Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,666 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,172 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,264 reviews)