[
8x8 Work Reviews
](https://www.g2.com/products/8x8-work/reviews)

[
8x8 Work Reviews
](https://www.g2.com/products/8x8-work/reviews)

# 8x8 Work Pricing Overview

[Editedit](https://my.g2.com/8x8-work/pricings)

**8x8 Work has not provided pricing information for this product or service.** This is common practice for software sellers and service providers. Contact 8x8 Work to obtain current pricing.

Pricing information for 8x8 Work is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase 8x8 Work must be conducted with the seller.
Pricing information was last updated on August 23, 2019

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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

13 months

### Average Discount

10%

### Perceived Cost

$$$$$

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## 8x8 Work Pricing Reviews
(2)

 ![Robert R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert R.")
RR

Robert R.

Owner

Small-Business (50 or fewer emp.)

6/20/2019

More Options
- 

"VOIP Phones + Great Flexibility"

5/5

What do you like best about 8x8 Work?

I enjoy being able to use my 8x8 service on my VOIP desk phone, my PC, my traveling tablet and my smartphone. I have been using the service for more than 14 years and i appreciate the continuing product/software development. I am very happy with of the 8x8 VOIP system and its ability to take care of my business needs! While the features have grown the price has been very stable rising cumulatively less than 6% since inception in 2011 Review collected by and hosted on G2.com.

What do you dislike about 8x8 Work?

I am very happy with the features available on my 8x8 service. There are no features that i dislike . Review collected by and hosted on G2.com.

Recommendations to others considering 8x8 Work:

The 8x8 product has been contently functional from the first day installed. Over time the mobile interface and PC App have become more and more user friendly.. Review collected by and hosted on G2.com.

What problems is 8x8 Work solving and how is that benefiting you?

Full portability of location and use of the Service! Review collected by and hosted on G2.com.

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Response from Alison Stewart of 8x8 Work

[Editedit](https://www.g2.com/survey_responses/8x8-work-review-2564369/official_response/edit)

Hi Robert, thank you for your very positive review. We are thrilled 8x8 meets your needs and you have liked the improvements made. Your feedback is valuable to us and we appreciate your loyalty to 8x8.

Rating Updated (8/21/2025)
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Mid-Market (51-1000 emp.)

5/22/2026

More Options
- 

"Unfulfilled Expectations and Complicated Pricing"

1/5

What do you like best about 8x8 Work?

I use the user creation feature the most, and the dashboard for customer service is probably valued too. Review collected by and hosted on G2.com.

What do you dislike about 8x8 Work?

I don't like the pricing structure and the support is often very circular. It's frustrating that we need a license AND a phone number for things that don't even require DIDs. There's a lot more issues, but I've forgotten them until I have to deal with 8x8 Work. Review collected by and hosted on G2.com.

What problems is 8x8 Work solving and how is that benefiting you?

I use 8x8 Work to avoid hosting our own PBX. Review collected by and hosted on G2.com.

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Response from Alison Stewart of 8x8 Work

[Editedit](https://www.g2.com/survey_responses/8x8-work-review-12859833/official_response/edit)

Dear Customer, Thanks for the honest feedback. We're glad that user management and the customer service dashboard are useful day to day. Your frustrations around pricing structure, licensing requirements, and support experience are noted and taken seriously. We'd love to connect directly to better understand your specific pain points and improve your experience, you can email us on reviews@8x8.com

Validated ReviewerIncentivizedSource: Seller invite

8x8 Work Comparisons

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4.2/5

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Nextiva

4.5/5

(3,569)

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 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7cc2ede4a4767cf50c6bf9f259bd9c23/dialpad-connect.png "Product Avatar Image")

Dialpad Connect

4.4/5

(4,179)

[
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##### Categories on G2

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