--- title: SurveyLab Reviews meta_title: 'SurveyLab Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 147 reviews by the users' company size, role or industry to find out how SurveyLab works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 147 scale: '5' date_modified: '2026-10-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

SurveyLab Reviews & Product Details

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Pricing

Pricing provided by SurveyLab.

Starter

$49.00
Per Month

Standard

$99.00
Per Month

User Insights

Average based on 147 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

SurveyLab Reviews (147)

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Reviews

SurveyLab Reviews (147)

View 1 Video Reviews
4.5
147 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface of SurveyLab, which simplifies the process of creating and distributing surveys. Many appreciate its flexibility in survey design and the effective reporting features that provide clear insights. However, some users note that advanced customization options can feel limited, especially for more complex survey needs.

Pros & Cons

Generated from real user reviews
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Pavel P.
PP
Pavel P.
"Easy Setup with Audio Integration, Great Support"
5/5
What do you like best about SurveyLab?

I find SurveyLab's customer support very helpful and I appreciate the nice percentage-based results. The result-by-result option and the filter options are great, along with the ease of setting up the platform. Being able to add audio files directly into questions is really useful for my bachelor thesis research. Even though the UI isn't the prettiest, it works functionally great. Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

The filter option doesn't work right away after refreshing the page, needing more steps that I haven't identified yet. Also, sometimes I have to change filters both in the individual results page and in the overview of all results. Additionally, I think the UI is not the prettiest, though functionally it's great. Review collected by and hosted on G2.com.

AH
Autumn H.
Account Manager
Small-Business (50 or fewer emp.)
"Honest Feedback Made Easy, But Needs Modernization"
3/5
What do you like best about SurveyLab?

I like the anonymous feedback option in SurveyLab because it gives me honest feedback that is not biased. Also, I didn't run across any issues during the initial setup, which was easy. Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

It feels a little outdated, it could have more templates and maybe not as cost effective. Review collected by and hosted on G2.com.

Michael F.
MF
Michael F.
Data analyst
Mid-Market (51-1000 emp.)
"Effortless Surveys with Clear Insights"
5/5
What do you like best about SurveyLab?

I like how SurveyLab provides clear and well-structured questions with organized results, making it valuable to me. The simple interface is easy to use, which makes it appealing to complete surveys without confusion. I also found the initial setup extremely easy. These features make SurveyLab particularly useful for sharing my opinions about products and services and participating in research. Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

I would say make surveys more available. Review collected by and hosted on G2.com.

Zahra  S.
ZS
Zahra S.
"Easy to Use with Rewarding Feedback Opportunities"
5/5
What do you like best about SurveyLab?

I appreciate how easy SurveyLab is to use. Setting it up was incredibly straightforward, and completing surveys is simple. I particularly enjoy sharing my opinions and lifestyle with brands and getting paid for it. It’s a great opportunity that helps me manage my expenses, as it contributes to paying my bills. Finding SurveyLab through YouTube was beneficial, and I haven’t considered switching to any other vendor because of its effectiveness. My overall experience has been so positive that I would strongly consider using SurveyLab again, and I am enthusiastic about recommending it, which I reflected by giving it a full score of 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

I would like an increase in the reward money for surveys. Review collected by and hosted on G2.com.

VP
Vamsi Krishna P.
Software developer
Enterprise (> 1000 emp.)
"Very Useful for Team Productivity Surveys and Client Feedback"
5/5
What do you like best about SurveyLab?

it is very useful when getting surveys from your team members about the productivity or getting any feedback from the client Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

a little more customization for the surveys would be helpful Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"We are very satisfied with the tool."
5/5
What do you like best about SurveyLab?

The most impressive aspect of SurveyLab, and what truly sets it apart for us, is its exceptional user-friendliness combined with powerful, comprehensive features.

From the very first interaction, SurveyLab presents an intuitive and clean interface that makes survey creation, distribution, and analysis remarkably straightforward. Even complex survey designs can be implemented with ease, thanks to the logical layout and clear navigation. This ease of use significantly reduces the learning curve, allowing our team to focus on gathering insights rather than grappling with software.

Beyond its intuitive design, we are particularly delighted with the robust set of advanced features. The extensive range of question types, sophisticated skip logic, and branching capabilities allow us to craft highly tailored and intelligent surveys that capture nuanced data. Furthermore, the real-time analytics and customizable reporting dashboards provide immediate, actionable insights, enabling us to make data-driven decisions swiftly. The ability to export data in various formats and integrate with other tools further enhances its utility.

In summary, SurveyLab strikes a perfect balance between simplicity and sophistication. It empowers us to conduct professional, insightful research efficiently, and we are extremely satisfied with its performance and the value it brings to our work. It truly is an outstanding tool that has become indispensable for our data collection and analysis needs. Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

In some instances, particularly with slower internet connections or very complex surveys, page loading times can be slightly longer than ideal. Optimizing this further would contribute to an even more seamless and responsive user experience. Review collected by and hosted on G2.com.

Bhavishya J.
BJ
Bhavishya J.
Senior SEO Specialist
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Powerful Survey Platform with Actionable Insights"
4.5/5
What do you like best about SurveyLab?

SurveyLab makes survey creation extremely simple and flexible. I like how easy it is to design custom surveys with different question formats, and the clean dashboard gives a quick snapshot of responses. The integrations with other tools also help us push data directly into our workflow without extra steps. Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

The reporting section, while useful, could offer more customization. Sometimes I want to drill deeper into specific data points, but the filters are a bit limited. Also, a mobile app for on-the-go survey monitoring would be a great addition. Review collected by and hosted on G2.com.

Verified User
G
Verified User
"Advanced Survey Logic with Seamless Setup"
5/5
What do you like best about SurveyLab?

I really like SurveyLab for its sophisticated survey logic and functionality. It handles advanced complexities with ease and includes features like extensive branching (skip logic), question piping, custom variables, score calculations, and quota management. This allows me to build intelligent, adaptive surveys that feel personalized to each respondent. Additionally, the initial setup was relatively simple, without any difficulties or challenges. Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

I mentioned that SurveyLab focuses on function over ultra-modern flair. Review collected by and hosted on G2.com.

Karuneshree T.
KT
Karuneshree T.
Manager
Enterprise (> 1000 emp.)
"Intuitive Interface, Advanced Survey Logic, and Exceptional Support"
4.5/5
What do you like best about SurveyLab?

The intuitive interface, advanced survey logic and exceptional customer support Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

Sometimes the limited design customization and high costs for advanced features would let customers go towards other softwares Review collected by and hosted on G2.com.

Rana O.
RO
Rana O.
CS Manager
Mid-Market (51-1000 emp.)
"User-Friendly Survey Creation Tool"
4.5/5
What do you like best about SurveyLab?

I like using SurveyLab for its survey templates, as it saves me the time of creating a survey from scratch and provides ideas and pre-designed options. I find it very user-friendly, particularly because of the dragging options and visuals, which I think are good. I can add or remove options by dragging without affecting the template itself. The initial setup was also quick and easy, just signing up with my Gmail. Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

I believe it is very good and very efficient, no improvements needed so far. Maybe adding more templates for different fields. Review collected by and hosted on G2.com.

Questions about SurveyLab? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GB
Gabe Banner
•
Last activity almost 4 years ago

Can you make the basic plans limit bigger than 1000 respondents?

Audrey M.
AM
Audrey Milligan, MSW, PEL
•
Last activity 5 months ago

What's the best way to utilize surveylab?

2 Upvotes
3
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Pricing Options

Pricing provided by SurveyLab.

Starter

$49.00
Per Month

Standard

$99.00
Per Month

Professional

$249.00
Per Month
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Customizable Questions
Templates
Question Branching
Branding
Multimedia Support