# Alchemer Survey vs SurveyLab Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Alchemer Survey excels in its **intuitive survey builder** , which is particularly praised for being beginner-friendly. Users appreciate the platform's **advanced logic and branching** capabilities, making it suitable for complex survey needs.
- **Users say** that SurveyLab stands out for its **ease of use** , with many highlighting how quickly they can create professional surveys without extensive setup. The clean and intuitive interface allows for seamless customization and branding, which is a significant advantage for those needing to manage surveys efficiently.
- **According to verified reviews** , Alchemer Survey offers **powerful features** at a reasonable price, appealing to both advanced users seeking customization and those who prefer a straightforward experience. This flexibility is a key selling point for many small businesses.
- **Reviewers mention** that SurveyLab's adaptability across devices, including laptops and tablets, enhances its usability. This feature is particularly beneficial for users in academic and enterprise settings who require a versatile survey tool.
- **G2 reviewers highlight** that while Alchemer Survey has strong reporting and analytics capabilities, some users feel it could improve in areas like **customer support**. In contrast, SurveyLab receives positive feedback for its responsive support, which users find crucial for resolving issues quickly.
- **Users report** that both platforms have their strengths, but SurveyLab's **affordability** makes it a more attractive option for small businesses, especially given its competitive pricing compared to other platforms. This cost-effectiveness is a significant factor for budget-conscious users.



| | Alchemer Survey | SurveyLab | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 955 | 148 | 
| **Largest Market Segment** | Small-Business (42.1% of reviews) | Small-Business (56.2% of reviews) | 
| **Entry Level Price** | Call Us | $49.00 Per Month | 

---
## Top Pros & Cons

### Alchemer Survey

Pros:
- Ease of Use (33 reviews)
- Customer Support (22 reviews)

Cons:
- Learning Curve (9 reviews)
- Survey Issues (8 reviews)

### SurveyLab

Pros:
- Ease of Use (20 reviews)
- Easy Setup (10 reviews)

Cons:
- Expensive (7 reviews)
- Limited Customization (4 reviews)

---
## Ratings Comparison
| Rating | Alchemer Survey | SurveyLab | 
|---|---|---|
  | **Meets Requirements** | 8.9 (807 reviews) | 9.0 (111 reviews) | 
  | **Ease of Use** | 8.8 (809 reviews) | 9.2 (112 reviews) | 
  | **Ease of Setup** | 8.8 (397 reviews) | 9.1 (65 reviews) | 
  | **Ease of Admin** | 8.7 (368 reviews) | 9.3 (28 reviews) | 
  | **Quality of Support** | 8.7 (707 reviews) | 9.2 (105 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (350 reviews) | 9.2 (28 reviews) | 
  | **Product Direction (% positive)** | 8.1 (772 reviews) | 9.1 (103 reviews) | 

---
## Pricing

### Alchemer Survey

#### Entry-Level Pricing

Plan: Enterprise Solutions

Price: Call Us

Description: For enterprise customers, we combine products and services to help customers build integrated feedback solutions. We will work with you to define the right package to meet your business needs and will address your contracting and pricing questions.

We specialize in helping teams, departments, and entire organizations act on feedback.

Key Features:
- Volume discounts (over 20 seats)
- Use-case solutions
- Migration services

[Browse all 4 editions](https://www.g2.com/products/alchemer-survey/pricing)

#### Free Trial

Yes

### SurveyLab

#### Entry-Level Pricing

Plan: Starter

Price: $49.00 Per Month

Description: Good for start. Standard online survey functionality, including question logic and graphical reports.

Key Features:
- Unlimited questions
- 1000 responses
- Survey templates

[Browse all 4 editions](https://www.g2.com/products/7-points-surveylab/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Alchemer Survey** | 8.2/10 | 227 |
| **SurveyLab** | 8.6/10 | 69 |

#### Survey Management

| Feature | Alchemer Survey | SurveyLab | 
|---|---|---|
| **Survey Builder** | 9.2 (207 reviews) | 9.3 (60 reviews) | 
| **Question Types** | 9.3 (212 reviews) | 9.0 (51 reviews) | 
| **Templates** | 8.2 (159 reviews) | 8.7 (48 reviews) | 
| **Survey Distribution** | 8.7 (187 reviews) | 9.2 (53 reviews) | 

#### Survey Customization

| Feature | Alchemer Survey | SurveyLab | 
|---|---|---|
| **Branching/Skip Logic** | 9.0 (194 reviews) | 8.8 (46 reviews) | 
| **Branding** | 8.8 (183 reviews) | 8.6 (45 reviews) | 
| **Multimedia Support** | 8.5 (146 reviews) | 8.6 (39 reviews) | 
| **Multilingual Surveys** | 8.1 (141 reviews) | 8.8 (37 reviews) | 

#### Survey Insights

| Feature | Alchemer Survey | SurveyLab | 
|---|---|---|
| **Reporting & Analytics** | 8.5 (199 reviews) | 8.5 (54 reviews) | 
| **BI Tools Integration** | 7.9 (128 reviews) | 8.4 (40 reviews) | 
| **Data Exporting** | 8.8 (199 reviews) | 8.5 (41 reviews) | 
| **Permissions** | 8.4 (157 reviews) | 8.7 (41 reviews) | 

#### Agentic AI - Survey

| Feature | Alchemer Survey | SurveyLab | 
|---|---|---|
| **Adaptive Learning** | 5.9 (15 reviews) | 7.9 (8 reviews) | 
| **Proactive Assistance** | 6.0 (14 reviews) | 8.3 (8 reviews) | 
| **Decision Making** | 7.5 (16 reviews) | 8.3 (10 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Alchemer Survey** | N/A | N/A |
| **SurveyLab** | 8.5/10 | 11 |

#### Customization

| Feature | Alchemer Survey | SurveyLab | 
|---|---|---|
| **Custom Fields** | Not enough data | 7.9 (8 reviews) | 
| **Conditional Logic** | Not enough data | 7.9 (8 reviews) | 
| **Multi-page Forms** | Not enough data | 9.0 (8 reviews) | 
| **Design** | Not enough data | 8.8 (10 reviews) | 

#### Additional Functionality

| Feature | Alchemer Survey | SurveyLab | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.8 (7 reviews) | 
| **Offline Capability** | Not enough data | 8.1 (7 reviews) | 
| **Notifications** | Not enough data | 8.3 (8 reviews) | 
| **Payments** | Not enough data | 8.8 (7 reviews) | 
| **Mobile Forms** | Not enough data | 8.8 (10 reviews) | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Alchemer Survey** | N/A | N/A |
| **SurveyLab** | N/A | N/A |

#### Generative AI

| Feature | Alchemer Survey | SurveyLab | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Alchemer Survey** | N/A | N/A |
| **SurveyLab** | 8.8/10 | 15 |

#### Platform Basics

| Feature | Alchemer Survey | SurveyLab | 
|---|---|---|
| **Performance Benchmarking** | Not enough data | 8.7 (9 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.9 (11 reviews) | 
| **Interoperability** | Not enough data | 8.9 (9 reviews) | 

#### Platform Content

| Feature | Alchemer Survey | SurveyLab | 
|---|---|---|
| **Employee Pulse Surveys** | Not enough data | 8.8 (12 reviews) | 
| **Survey Customization** | Not enough data | 9.1 (11 reviews) | 
| **Goal and Challenge Creation** | Not enough data | 8.7 (9 reviews) | 
| **Science-based templates** | Not enough data | 8.9 (9 reviews) | 

#### Platform Additional Functionality

| Feature | Alchemer Survey | SurveyLab | 
|---|---|---|
| **Employee Segmenting** | Not enough data | 8.6 (7 reviews) | 
| **Goal and Challenge Creation** | Not enough data | 8.7 (9 reviews) | 
| **Peer Recognition** | Not enough data | 8.7 (9 reviews) | 
| **Social Feedback Portal** | Not enough data | 8.5 (9 reviews) | 

#### Platform

| Feature | Alchemer Survey | SurveyLab | 
|---|---|---|
| **Customization ** | Not enough data | 9.1 (9 reviews) | 
| **Integration APIs** | Not enough data | 9.0 (10 reviews) | 
| **Internationalization** | Not enough data | 8.9 (9 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.9 (9 reviews) | 
| **Dashboards** | Not enough data | 8.8 (10 reviews) | 

---
## Categories
**Shared Categories (2):** [Survey Software](https://www.g2.com/categories/survey), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)


**Unique to SurveyLab (1):** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement)


---
## Reviewer Demographics

### By Company Size

| Segment | Alchemer Survey | SurveyLab | 
|---|---|---|
| **Small-Business** | 42.1% | 56.2% | 
| **Mid-Market** | 32.7% | 28.5% | 
| **Enterprise** | 25.2% | 15.3% | 

### By Industry

#### Alchemer Survey

- **Market Research:** 8.9%
- **Information Technology and Services:** 6.0%
- **Marketing and Advertising:** 5.7%
- **Education Management:** 5.5%
- **Non-Profit Organization Management:** 4.8%
- **Hospital & Health Care:** 4.4%
- **Higher Education:** 3.6%
- **Research:** 3.6%
- **Computer Software:** 3.5%
- **Management Consulting:** 2.9%
- **Other:** 51.2%

#### SurveyLab

- **Information Technology and Services:** 13.3%
- **Education Management:** 7.4%
- **Computer Software:** 5.2%
- **Marketing and Advertising:** 4.4%
- **Higher Education:** 4.4%
- **Market Research:** 3.7%
- **Accounting:** 3.7%
- **Retail:** 3.0%
- **Financial Services:** 3.0%
- **E-Learning:** 2.2%
- **Other:** 49.6%

---
## Alternatives

### Alternatives to Alchemer Survey

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23534 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2066 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1003 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5325 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3017 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1144 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews)
- [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) — 4.4/5 stars (1041 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (473 reviews)

### Alternatives to SurveyLab

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23534 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3017 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1003 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2066 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5325 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) — 4.4/5 stars (1041 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (562 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1144 reviews)

---
## Top Discussions

### Alchemer Survey

- Title: [Could you create a calendar for tracking active projects?](https://www.g2.com/discussions/could-you-create-a-calendar-for-tracking-active-projects) — 2 comments, 1 upvote
  > **Top comment:** "Hi Joseph,

There is a Google Calendar integration, which may be of use to you. The Help article URL is:..."
- Title: [How do I make QR codes for the links?](https://www.g2.com/discussions/how-do-i-make-qr-codes-for-the-links) — 2 comments, 2 upvotes
  > **Top comment:** "Hi Dominique, thank you for the question. Here is the three-step guide on how to share your survey with a QR..."
- Title: [How do you determine some of the best questions to use?](https://www.g2.com/discussions/14501-how-do-you-determine-some-of-the-best-questions-to-use) — 2 comments, 1 upvote
  > **Top comment:** "Hi Michelle, 

Asking good questions is the foundation of a great survey. In the tutorial below, we share leading practice considerations for constructing..."
- Title: [What happens to the data I collect? Is it stored securely?](https://www.g2.com/discussions/2739-security) — 2 comments, 2 upvotes
  > **Top comment:** "Yes it is. Survey Gizmo uses Amazon Web Services to host the platform and store data. AWS is FedRAMP certified and SG uses end-to-end encryption when data..."
- Title: [What is Alchemer used for?](https://www.g2.com/discussions/what-is-alchemer-used-for) — 1 comment
  > **Top comment:** "Its used by businesses and organizations to create surveys, quizzes, and forms to gather insights from customers, employees, and stakeholders for better..."

### SurveyLab

- Title: [What's the best way to utilize surveylab?](https://www.g2.com/discussions/51554-what-s-the-best-way-to-utilize-surveylab) — 3 comments, 2 upvotes
  > **Top comment:** "assuming that you are searching for an incredible reviewing stage, look no further. It's truly simple to explore through and set up a live review. It truly..."
- Title: [Can you make the basic plans limit bigger than 1000 respondents?](https://www.g2.com/discussions/can-you-make-the-basic-plans-limit-bigger-than-1000-respondents) — 2 comments, 1 upvote
  > **Top comment:** "Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/alchemer-survey-vs-7-points-surveylab)