# SurveyLab vs SurveyMonkey Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in user satisfaction, with a significantly higher overall score compared to SurveyLab. Users appreciate its intuitive interface and robust features, such as the benchmark comparison tool that helps them understand their survey results in context.
- **Users say** that SurveyLab offers a straightforward and professional survey creation experience, making it easy to manage and update surveys without extensive training. This flexibility is particularly noted by users who need to create various forms and questionnaires quickly.
- **Reviewers mention** that SurveyMonkey's extensive range of distribution options, including email, QR codes, and website embeds, leads to higher response rates. This feature is highlighted as a key advantage for users looking to maximize engagement with their surveys.
- **According to verified reviews** , SurveyLab shines in its ease of setup and administration, with users noting that the platform feels intuitive and requires minimal training. This makes it a solid choice for those who prioritize a quick onboarding process.
- **G2 reviewers highlight** that while both platforms offer a good selection of question types, SurveyMonkey's advanced reporting and insights features are particularly praised. Users find these tools essential for analyzing survey data effectively, which can be a game-changer for decision-making.
- **Users report** that SurveyLab's strong support and customization options are beneficial for specific use cases, such as health-related surveys. However, they also note that SurveyMonkey's larger user base and community support can provide additional resources and insights that are valuable for users seeking help.



---
## Frequently Asked Questions

### What is the difference between SurveyMonkey vs SurveyLab?

SurveyMonkey and SurveyLab differ most clearly in reviewer-cited support and ease of administration, with SurveyLab holding higher scores in both areas.

| [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | [SurveyLab](https://www.g2.com/products/7-points-surveylab/reviews) |
| --- | --- |
| 4.4/5 (23,901 reviews) | 4.5/5 (148 reviews) |
| Small-Business | Small-Business |
| 9.0 | 9.1 |
| 8.5 | 9.2 |
| Ease of Use (375 all-time mentions) | Ease of Use (20 all-time mentions) |



### How do the pricing models of SurveyMonkey and SurveyLab compare?

SurveyLab is rated higher for value, with a stronger Price/Cost satisfaction score than SurveyMonkey.

- **SurveyMonkey:** In recent reviews, several reviewers cite concerns about expensive features and limited value for smaller teams.
- **SurveyLab:** Reviewers describe SurveyLab as affordable and reputable for ROI, though some mention higher costs for advanced features.
- **Switching reasons:** Reviewers mention switching to SurveyLab for better value and more flexible pricing for advanced survey needs.



### What are the best alternatives to SurveyMonkey and SurveyLab?

The top three alternatives to SurveyMonkey and SurveyLab are SurveySparrow, Jotform, and Qualtrics Market Research.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5 (23,901 reviews) | Small-Business | Reviewers cite concerns about expensive features and limited value for smaller teams. | Ease of Use (375 all-time mentions) |
| [SurveyLab](https://www.g2.com/products/7-points-surveylab/reviews) | 4.5/5 (148 reviews) | Small-Business | Reviewers describe affordable pricing and reputable ROI, with some noting higher costs for advanced features. | Ease of Use (20 all-time mentions) |
| [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) | 4.4/5 (2,067 reviews) | Small-Business | — | User-friendly interface and flexible survey creation |
| [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5 (5,426 reviews) | Small-Business | — | Highly customizable forms and ease of use |
| [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) | 4.4/5 (3,018 reviews) | Enterprise | — | Advanced analytics and robust survey logic |



### Which Survey features should I prioritize when comparing SurveyMonkey and SurveyLab?

Buyers comparing SurveyMonkey and SurveyLab should prioritize ease of use, customization, integrations, reporting/analytics, and pricing satisfaction.

- **Ease of Use:** SurveyMonkey (9.2), SurveyLab (9.2); 375 all-time mentions for SurveyMonkey, 20 for SurveyLab.
- **Customization:** SurveyMonkey (61 all-time mentions), SurveyLab (4 all-time mentions for limited customization).
- **Integrations:** SurveyMonkey (53 all-time mentions), SurveyLab (6 all-time mentions).
- **Reporting/Analytics:** SurveyMonkey reviewers cite analytics and insights generation (59 all-time mentions); SurveyLab reviewers highlight reporting and analytics but note limitations in advanced reporting.
- **Pricing Satisfaction:** SurveyLab scores higher on value sentiment, with reviewers noting affordable pricing and reputable ROI, while SurveyMonkey has 116 all-time mentions of being expensive.



### What are the pros and cons of SurveyMonkey vs SurveyLab?

SurveyMonkey’s headline strength is ease of use, while SurveyLab’s is ease of administration and support.

- **SurveyMonkey strengths:** Ease of Use (375 all-time mentions), Ease of Creation (171), Templates (88), Integrations (53), Insights Generation (59).
- **SurveyMonkey trade-offs:** Expensive (116 all-time mentions), Limited Customization (62), Poor Visualization (33), Restrictions (46).
- **SurveyLab strengths:** Ease of Use (20 all-time mentions), Easy Setup (10), Features (10), Integrations (6), Flexibility (5), Customer Support (4).
- **SurveyLab trade-offs:** Expensive (7 all-time mentions), Limited Customization (4), Slow Loading (4), reporting and analytics limitations in advanced use cases.



### Is SurveyMonkey or SurveyLab better for small businesses?

SurveyLab is the better fit for small businesses, with higher satisfaction scores and positive small-business reviewer sentiment.

- **SurveyMonkey:** Largest segment is Small-Business; reviewers note ease of use but cite concerns about pricing and limited customization for small teams.
- **SurveyLab:** Largest segment is Small-Business; reviewers highlight affordable pricing, easy setup, and strong support for small business needs.



### Which Survey platform has better integrations?

SurveyMonkey is favored for integrations, with more reviewer-cited mentions and broader integration support.

- **SurveyMonkey:** Integrations cited in 53 all-time reviews, including CRM and productivity tools.
- **SurveyLab:** Slack integration mentioned in recent reviews, with 6 all-time mentions for integrations.



### How do SurveyMonkey and SurveyLab compare on customer support?

SurveyLab holds a material lead in Quality of Support, scoring 9.2 versus SurveyMonkey’s 8.5.

- **SurveyMonkey:** Reviewers describe support as generally helpful but occasionally slow or less accessible, with 73 all-time mentions of customer support.
- **SurveyLab:** Reviewers consistently highlight responsive and helpful support, with 4 all-time mentions and multiple recent positive experiences.



### Which is easier to implement, SurveyMonkey or SurveyLab?

SurveyLab and SurveyMonkey are at parity on Ease of Setup, with scores of 9.1 and 9.0 respectively.

- **SurveyMonkey:** Reviewers describe setup as quick and straightforward, often citing ease of onboarding and initial configuration.
- **SurveyLab:** Reviewers highlight easy and fast setup, with several noting the intuitive interface and minimal technical barriers.



### Which product has better Surveys?

SurveyMonkey and SurveyLab both deliver strong survey capabilities, with SurveyMonkey holding a larger volume of reviewer-cited strengths.

- **SurveyMonkey:** 375 all-time mentions for Ease of Use, 86 for Features, 59 for Insights Generation, and 53 for Feedback Management.
- **SurveyLab:** 20 all-time mentions for Ease of Use, 10 for Features, and 10 for Easy Setup, with reviewers highlighting advanced logic and reporting capabilities.



| | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 147 | 24,030 | 

---
## Top Pros & Cons

### SurveyLab

Pros:
- Ease of Use (20 reviews)
- Easy Setup (10 reviews)

Cons:
- Expensive (7 reviews)
- Limited Customization (4 reviews)

### SurveyMonkey

Pros:
- Ease of Use (376 reviews)
- Ease of Creation (171 reviews)

Cons:
- Expensive (116 reviews)
- Limitations (91 reviews)

---
## Ratings Comparison
| Rating | SurveyLab | SurveyMonkey | 
|---|---|---|
  | **Meets Requirements** | 9.0 (110 reviews) | 9.0 (21063 reviews) | 
  | **Ease of Use** | 9.2 (111 reviews) | 9.2 (21206 reviews) | 
  | **Ease of Setup** | 9.0 (64 reviews) | 9.0 (8555 reviews) | 
  | **Ease of Admin** | 9.3 (28 reviews) | 8.9 (7903 reviews) | 
  | **Quality of Support** | 9.2 (104 reviews) | 8.5 (14900 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (28 reviews) | 8.8 (6932 reviews) | 
  | **Product Direction (% positive)** | 9.1 (103 reviews) | 7.7 (20528 reviews) | 

---
## Pricing

### SurveyLab

#### Entry-Level Pricing

Plan: Starter

Price: $49.00 Per Month

Description: Good for start. Standard online survey functionality, including question logic and graphical reports.

Key Features:
- Unlimited questions
- 1000 responses
- Survey templates

[Browse all 4 editions](https://www.g2.com/products/7-points-surveylab/pricing)

#### Free Trial

Yes

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **SurveyLab** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Additional Functionality

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **SurveyLab** | N/A | N/A |
| **SurveyMonkey** | 8.0/10 | 422 |

#### Feedback Management

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Tagging** | Not enough data | 7.9 (163 reviews) | 
| **Segmentation** | Not enough data | 8.3 (165 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.2 (237 reviews) | 

#### Feedback Analysis

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Thematic Analysis** | Not enough data | 8.2 (159 reviews) | 
| **Sentiment Analysis** | Not enough data | 8.0 (154 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 7.9 (152 reviews) | 

#### Feedback Sources

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Online Reviews** | Not enough data | 8.2 (156 reviews) | 
| **Surveys** | Not enough data | 9.3 (350 reviews) | 
| **Social Media** | Not enough data | 7.8 (138 reviews) | 
| **Customer Service Channels** | Not enough data | 7.7 (136 reviews) | 

#### Generative AI

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (151 reviews) | 
| **AI Text Summarization** | Not enough data | 7.5 (90 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **SurveyLab** | 8.6/10 | 69 |
| **SurveyMonkey** | 8.4/10 | 1914 |

#### Survey Management

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Survey Builder** | 9.2 (59 reviews) | 9.1 (1616 reviews) | 
| **Customizable Questions** | 9.0 (52 reviews) | 8.9 (1497 reviews) | 
| **Templates** | 8.7 (46 reviews) | 8.6 (1375 reviews) | 
| **Survey Distribution** | 9.1 (52 reviews) | 8.9 (1480 reviews) | 
| **Mobile Survey** | Not enough data | Not enough data | 
| **Site Intercept Survey** | Not enough data | Not enough data | 
| **Pulse Surveys** | Not enough data | Not enough data | 

#### Survey Customization

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Question Branching** | 8.7 (45 reviews) | 8.5 (1187 reviews) | 
| **Branding** | 8.6 (45 reviews) | 8.2 (1224 reviews) | 
| **Multimedia Support** | 8.6 (39 reviews) | 8.1 (1061 reviews) | 
| **Multilingual Surveys** | 8.8 (37 reviews) | 8.1 (904 reviews) | 

#### Survey Insights

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Reporting & Analytics** | 8.6 (53 reviews) | 8.6 (1494 reviews) | 
| **BI Tools Integration** | 8.4 (40 reviews) | 8.0 (942 reviews) | 
| **Data Exporting** | 8.5 (41 reviews) | 8.5 (1298 reviews) | 
| **Permissions** | 8.7 (41 reviews) | 8.4 (1139 reviews) | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Presentation Tools** | Not enough data | Not enough data | 
| **Data Analysis Tools** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Survey

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Adaptive Learning** | 7.9 (8 reviews) | 7.6 (143 reviews) | 
| **Proactive Assistance** | 8.3 (8 reviews) | 7.7 (155 reviews) | 
| **Decision Making** | 8.3 (9 reviews) | 8.1 (154 reviews) | 
| **Dynamic Content** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Single Sign On** | Not enough data | Not enough data | 
| **Phone Polling** | Not enough data | Not enough data | 
| **Online Polling** | Not enough data | Not enough data | 
| **Support Audio/Images/Video** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | 9.3 (7 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 
| **Word Clouds** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Interactive Content** | Not enough data | Not enough data | 
| **Q&A Management** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Cleansing** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Anonymous Feedback** | Not enough data | Not enough data | 
| **URL Customization** | Not enough data | Not enough data | 
| **Question Piping** | Not enough data | Not enough data | 
| **Offline Response Collection** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **NPS Survey Structure** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Response Validation** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Response Quotas** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Randomization** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **SurveyLab** | 8.5/10 | 11 |
| **SurveyMonkey** | 8.6/10 | 370 |

#### Customization

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Custom Fields** | 7.9 (8 reviews) | 8.8 (233 reviews) | 
| **Conditional Logic** | 7.9 (8 reviews) | 8.5 (235 reviews) | 
| **Multi-page Forms** | 9.0 (8 reviews) | 8.8 (231 reviews) | 
| **Design** | 8.8 (10 reviews) | 8.4 (277 reviews) | 
| **Forms Creation & Design** | Not enough data | 10.0 (18 reviews) | 

#### Additional Functionality

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Embedded Forms** | 8.8 (7 reviews) | 8.3 (171 reviews) | 
| **Offline Capability** | 8.1 (7 reviews) | 7.7 (146 reviews) | 
| **Notifications** | 8.3 (8 reviews) | 8.4 (213 reviews) | 
| **Payments** | 8.8 (7 reviews) | 7.7 (146 reviews) | 
| **Mobile Forms** | 8.8 (10 reviews) | 8.6 (209 reviews) | 
| **Customizable Forms** | Not enough data | 8.0 (5 reviews) | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | 9.4 (8 reviews) | 
| **Content Library** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Autofill** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | 9.0 (5 reviews) | 
| **Convert to PDF** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Media Library** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | 10.0 (13 reviews) | 
| **Data Import/Export** | Not enough data | 8.5 (14 reviews) | 
| **Forms Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | 7.9 (7 reviews) | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **SurveyLab** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Generative AI

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Onboarding** | Not enough data | Not enough data | 
| **Individual Development Plans** | Not enough data | Not enough data | 
| **Career Development** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Employee Profiles** | Not enough data | Not enough data | 
| **Employee Engagement** | Not enough data | Not enough data | 
| **Learning & Development** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 

### Consumer Insights Platforms

| Product | Score | Reviews |
|---|---|---|
| **SurveyLab** | N/A | N/A |
| **SurveyMonkey** | 8.7/10 | 65 |

#### Survey Design - Consumer Insights Platforms

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Multi-Use Methodologies** | Not enough data | Not enough data | 
| **Industry & Locale Adaptability** | Not enough data | Not enough data | 
| **Behavioral & Adaptive Logic Guidance** | Not enough data | Not enough data | 
| **Self-Serve Survey Builder** | Not enough data | 9.2 (17 reviews) | 
| **AI Smart Probes** | Not enough data | Not enough data | 
| **Question Branching** | Not enough data | 8.2 (14 reviews) | 
| **Conditional Logic** | Not enough data | 8.8 (10 reviews) | 

#### Audience Access - Consumer Insights Platforms

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Flexible Audience Options** | Not enough data | Not enough data | 
| **Customer Data Upload** | Not enough data | 9.7 (5 reviews) | 
| **Consumer Panels** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 

#### Data Collection - Consumer Insights Platforms

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Rapid Research** | Not enough data | 9.3 (9 reviews) | 
| **Quality Assurance** | Not enough data | Not enough data | 
| **Mobile / Mixed Mode** | Not enough data | Not enough data | 

#### Analytics - Consumer Insights Platforms

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **AI-Powered Insights** | Not enough data | 7.3 (5 reviews) | 
| **Qualitative Research Support** | Not enough data | 9.3 (5 reviews) | 
| **Benchmarking & Norms** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Collaboration - Consumer Insights Platforms

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Dashboards & Embedded Integrations** | Not enough data | Not enough data | 
| **Embeddable Reports** | Not enough data | Not enough data | 
| **Shared Workspaces** | Not enough data | 8.6 (6 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Customizable Questions** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | 8.9 (6 reviews) | 
| **Surveys & Feedback** | Not enough data | 9.7 (6 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Face-to-Face** | Not enough data | Not enough data | 
| **Survey Sample Management** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | 10.0 (5 reviews) | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | 6.9 (6 reviews) | 
| **Monitoring** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | 7.6 (14 reviews) | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Phone-Based** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Panel Management** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **Paper-Based** | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | 9.8 (7 reviews) | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Statistical Analysis** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **SurveyLab** | 8.8/10 | 15 |
| **SurveyMonkey** | N/A | N/A |

#### Platform Basics

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Performance Benchmarking** | 8.7 (9 reviews) | Not enough data | 
| **Reporting & Dashboards** | 8.9 (11 reviews) | Not enough data | 
| **Interoperability** | 8.9 (9 reviews) | Not enough data | 

#### Platform Content

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Employee Pulse Surveys** | 8.8 (12 reviews) | Not enough data | 
| **Survey Customization** | 9.1 (11 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 8.7 (9 reviews) | Not enough data | 
| **Science-based templates** | 8.9 (9 reviews) | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Employee Segmenting** | 8.6 (7 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 8.7 (9 reviews) | Not enough data | 
| **Peer Recognition** | 8.7 (9 reviews) | Not enough data | 
| **Social Feedback Portal** | 8.5 (9 reviews) | Not enough data | 
| **Employee Portal** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Peer-to-Peer Recognition** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Rewards Program** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Learning & Development** | Not enough data | Not enough data | 
| **Social Engagement** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Customizable Questions** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Employee Profiles** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Scoring** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Offboarding** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Employee Onboarding** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 

#### Platform

| Feature | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Customization ** | 9.1 (9 reviews) | Not enough data | 
| **Integration APIs** | 9.0 (10 reviews) | Not enough data | 
| **Internationalization** | 8.9 (9 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.9 (9 reviews) | Not enough data | 
| **Activity Dashboard** | 8.8 (10 reviews) | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Goal Management** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Action Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Benefits Dashboard** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Recruitment Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Orientation Workflow Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **HR Management** | Not enough data | Not enough data | 
| **Help Desk Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Job Description Management** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Third-Party Integration** | Not enough data | Not enough data | 
| **Initiative Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Community Management** | Not enough data | Not enough data | 
| **Employee Referral Management** | Not enough data | Not enough data | 
| **Candidate Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Advertising Management** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Compensation Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Job Application Management** | Not enough data | Not enough data | 
| **HR Management** | Not enough data | Not enough data | 
| **Competency Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Job Description Management** | Not enough data | Not enough data | 
| **Evaluation Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Survey Software](https://www.g2.com/categories/survey)

**Unique to SurveyLab (1):** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement)

**Unique to SurveyMonkey (2):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | SurveyLab | SurveyMonkey | 
|---|---|---|
| **Small-Business** | 57.4% | 36.8% | 
| **Mid-Market** | 27.9% | 34.2% | 
| **Enterprise** | 14.7% | 29.0% | 

### By Industry

#### SurveyLab

- **Information Technology and Services:** 12.7%
- **Education Management:** 7.5%
- **Marketing and Advertising:** 5.2%
- **Computer Software:** 5.2%
- **Higher Education:** 4.5%
- **Market Research:** 3.7%
- **Accounting:** 3.7%
- **Retail:** 3.0%
- **E-Learning:** 2.2%
- **Financial Services:** 2.2%
- **Other:** 50.0%

#### SurveyMonkey

- **Education Management:** 8.4%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.0%
- **Non-Profit Organization Management:** 4.9%
- **Information Technology and Services:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.5%

---
## Alternatives

### Alternatives to SurveyLab

- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3019 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (958 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1014 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2067 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5632 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) — 4.4/5 stars (1039 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (561 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1051 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1161 reviews)

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2067 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5632 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3019 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1051 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1014 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (958 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (475 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.4/5 stars (425 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (561 reviews)

---
## Top Discussions

### SurveyLab

- Title: [What's the best way to utilize surveylab?](https://www.g2.com/discussions/51554-what-s-the-best-way-to-utilize-surveylab) — 3 comments, 2 upvotes
  > **Top comment:** "assuming that you are searching for an incredible reviewing stage, look no further. It's truly simple to explore through and set up a live review. It truly..."
- Title: [Can you make the basic plans limit bigger than 1000 respondents?](https://www.g2.com/discussions/can-you-make-the-basic-plans-limit-bigger-than-1000-respondents) — 2 comments, 1 upvote
  > **Top comment:** "Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake..."

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/7-points-surveylab-vs-surveymonkey)