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# SurveyLab vs SurveyMonkey Comparison - What are their main differences?

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Pricing

**SurveyLab**
Free Trial

**$49.00** Per Month · Starter

**$99.00** Per Month · Standard

**$249.00** Per Month · Professional

**Contact Us** Per Month · Enterprise

Show more

**SurveyMonkey**
Free Trial

**$30.00** Per User Per Month · Team Advantage

**$92.00** Per User Per Month · Team Premier

**Custom Quote Available** · Enterprise

**Pricing Insights**
from reviews

Perceived Cost

**SurveyLab**
$$$$$

**SurveyMonkey**
$$$$$

Average Discount

**SurveyLab**
Not enough reviews yet

**SurveyMonkey**
7%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
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Time to Implement

**SurveyLab** 6 months
Based on 100 responses

**SurveyMonkey** 6 months
Based on 100 responses

Return on Investment

**SurveyLab** 6 months
Based on 100 responses

**SurveyMonkey** 6 months
Based on 100 responses

 ![SurveyLab](https://images.g2crowd.com/uploads/product/hd_favicon/ae023ee8b4cca9e3ebf4e83e2b397a3d/7-points-surveylab.svg "SurveyLab")

 ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")

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**Pros & Cons**
from reviews

**SurveyLab**

Ease of Use (21)

Easy Setup (11)

Expensive (7)

Limited Customization (5)

**SurveyMonkey**

Ease of Use (376)

Ease of Creation (171)

Expensive (116)

Limitations (91)

Integrations

**SurveyLab**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e4ae003c4d9b2b7615189af32032183d/git.png "Product Avatar Image")

Git

](https://www.g2.com/products/git/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db11aab8ccb63f5742949ab9955e36bf/google-analytics.png "Product Avatar Image")

Google Analytics

](https://www.g2.com/products/google-analytics/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image")

Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f6ee5c9dddbf5c28b136829c8782ed1b/slack.png "Product Avatar Image")

Slack

](https://www.g2.com/products/slack/reviews)[
View all
](https://www.g2.com/products/7-points-surveylab/integrations)

**SurveyMonkey**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1b942147d923804649a7e758050d7600/administrate.png "Product Avatar Image")

Administrate

](https://www.g2.com/products/administrate/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-marketo-engage.png "Product Avatar Image")

Adobe Marketo Engage

](https://www.g2.com/products/adobe-marketo-engage/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_083e9816c543715e87591bf0e68c2734/airbyte.png "Product Avatar Image")

Airbyte

](https://www.g2.com/products/airbyte/reviews)[
View all
](https://www.g2.com/products/surveymonkey/integrations)

Screenshots

**SurveyLab**
 ![SurveyLab screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/87032/SurveyLab-Dashboard.png)

**SurveyMonkey**
 ![SurveyMonkey screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1468809/Create.png)

**Ratings**
from reviews

Meets Requirements

**SurveyLab**

**9.0** /10

Based on 110 responses

**SurveyMonkey**

**9.0** /10

Based on 21,085 responses

Ease of Use

**SurveyLab**

**9.2** /10

Based on 111 responses

**SurveyMonkey**

**9.2** /10

Based on 21,230 responses

Ease of Setup

**SurveyLab**

**9.0** /10

Based on 64 responses

**SurveyMonkey**

**9.0** /10

Based on 8,577 responses

Ease of Admin

**SurveyLab**

**9.3** /10

Based on 28 responses

**SurveyMonkey**

**8.9** /10

Based on 7,914 responses

Quality of Support

**SurveyLab**

**9.2** /10

Based on 104 responses

**SurveyMonkey**

**8.5** /10

Based on 14,918 responses

Has the product been a good partner in doing business?

**SurveyLab**

**9.2** /10

Based on 28 responses

**SurveyMonkey**

**8.8** /10

Based on 6,942 responses

Product Direction (% positive)

**SurveyLab**

**9.1** /10

Based on 103 responses

**SurveyMonkey**

**7.7** /10

Based on 20,544 responses

**Features**
ratings from reviews

Survey

**8.6** /10

Based on 69 responses

**8.6** /10

Based on 1,933 responses

Online Form Builder

**8.5** /10

Based on 11 responses

**8.7** /10

Based on 373 responses

Feedback Analytics

Not enough data

**8.0** /10

Based on 431 responses

Uncover more feature rated insights from real users to improve your shopping experience.

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Consumer Insights Platforms

Not enough data

**8.7** /10

Based on 66 responses

Employee Engagement

**8.8** /10

Based on 15 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
57.4%

Mid-Market(51-1000 emp.)
27.9%

Enterprise(\> 1000 emp.)
14.7%

Small-Business(50 or fewer emp.)
57.4%

Mid-Market(51-1000 emp.)
27.9%

Enterprise(\> 1000 emp.)
14.7%

Small-Business(50 or fewer emp.)
36.8%

Mid-Market(51-1000 emp.)
34.2%

Enterprise(\> 1000 emp.)
28.9%

Small-Business(50 or fewer emp.)
36.8%

Mid-Market(51-1000 emp.)
34.2%

Enterprise(\> 1000 emp.)
28.9%

**Reviewers' Industry**

[![SurveyLab](https://images.g2crowd.com/uploads/product/hd_favicon/ae023ee8b4cca9e3ebf4e83e2b397a3d/7-points-surveylab.svg "SurveyLab")](https://www.g2.com/products/7-points-surveylab/reviews)
SurveyLab

Information Technology and Services
12.7%

Education Management
7.5%

Marketing and Advertising
5.2%

Computer Software
5.2%

Higher Education
4.5%

Other
64.9%

[![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")](https://www.g2.com/products/surveymonkey/reviews)
SurveyMonkey

Education Management
8.4%

Hospital & Health Care
5.9%

Higher Education
5.8%

Marketing and Advertising
5.0%

Non-Profit Organization Management
4.9%

Other
69.9%

Alternatives

**SurveyLab Alternatives**

 ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research")

[
Qualtrics Market Research
](/products/qualtrics-market-research/reviews)

 ![Alchemer Survey](https://images.g2crowd.com/uploads/product/hd_favicon/134a3c3564c0a8c7a00c43c78ea964d9/alchemer-survey.svg "Alchemer Survey")

[
Alchemer Survey
](/products/alchemer-survey/reviews)

 ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform")

[
Typeform
](/products/typeform/reviews)

 ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow")

[
SurveySparrow
](/products/surveysparrow/reviews)

**SurveyMonkey Alternatives**

 ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow")

[
SurveySparrow
](/products/surveysparrow/reviews)

 ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform")

[
Jotform
](/products/jotform/reviews)

 ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research")

[
Qualtrics Market Research
](/products/qualtrics-market-research/reviews)

 ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform")

[
Typeform
](/products/typeform/reviews)

## SurveyLab vs SurveyMonkey FAQs

Generated using AI

Last updated: November 14, 2026

### What is the difference between SurveyMonkey vs SurveyLab?

SurveyMonkey has far broader review coverage, while SurveyLab scores higher for support and administration.

| Dimension | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | [SurveyLab](https://www.g2.com/products/7-points-surveylab/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.4/5 (24k+ reviews) | 4.5/5 (100+ reviews) |
| Largest Segment | Small-Business | Small-Business |
| Ease of Setup score | 9.0 | 9.0 |
| Quality of Support score | 8.5 | 9.2 |
| Top Reviewer-Cited Strength | Fast survey creation, templates, and reporting | Ease of Use, cited in 20+ reviews |

### How do the pricing models of SurveyMonkey and SurveyLab compare?

SurveyMonkey reviewers report stronger value satisfaction, with a higher Price/Cost score than SurveyLab.

### What are the best alternatives to SurveyMonkey and SurveyLab?

The top alternatives to SurveyMonkey and SurveyLab are SurveySparrow, Jotform, and Qualtrics Market Research.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5 (24k+ reviews) | Small-Business | Recent reviewers cite paid-feature limits and costs as trade-offs. | Fast survey creation, templates, and reporting |
| [SurveyLab](https://www.g2.com/products/7-points-surveylab/reviews) | 4.5/5 (100+ reviews) | Small-Business | Recent reviewers describe advanced features as costly for smaller teams. | Ease of Use, cited in 20+ reviews |
| [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) | 4.4/5 (2k+ reviews) | Small-Business | — | — |
| [Jotform](https://www.g2.com/products/jotform/reviews) | 4.6/5 (5.9k+ reviews) | Small-Business | — | — |
| [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) | 4.4/5 (3k+ reviews) | Enterprise | — | — |

### Which Survey features should I prioritize when comparing SurveyMonkey and SurveyLab?

Prioritize survey creation and logic, analytics and reporting, customization, integrations, and respondent distribution across SurveyMonkey and SurveyLab.

### What are the pros and cons of SurveyMonkey vs SurveyLab?

SurveyMonkey’s headline strength is quick, accessible survey creation; SurveyLab’s is flexible survey logic and organized feedback collection.

### Is SurveyMonkey or SurveyLab better for small businesses?

SurveyMonkey and SurveyLab are equally positioned for small businesses by reviewer-company segment, with both led by Small-Business reviewers.

### Which Survey platform has better integrations?

SurveyLab has the clearer reviewer-cited integration signal, including Slack, while SurveyMonkey reviewers describe integrations with business tools without naming a specific integration.

### How do SurveyMonkey and SurveyLab compare on customer support?

SurveyLab leads SurveyMonkey on Quality of Support by 0.7 points, scoring 9.2 versus 8.5.

### Which is easier to implement, SurveyMonkey or SurveyLab?

SurveyMonkey and SurveyLab are tied on Ease of Setup at 9.0 each; SurveyLab also leads Ease of Admin, 9.3 to 8.9.

### Which product has better Surveys?

Surveys are the focus feature across SurveyMonkey and SurveyLab reviews.

- **SurveyMonkey:** Reviewers describe quick survey creation, templates, question logic, and reporting; its Ease of Use score is 9.2.
- **SurveyLab:** Reviewers highlight flexible question formats, branching, and survey creation; Ease of Use is 9.2, and Features is cited in 10+ reviews.