Compare SurveyLab and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Small-Business (56.7% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
$49.00 Per Month
Contact Us
SurveyLab
Star Rating
(132)4.5 out of 5
Market Segments
Small-Business (56.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 Per Month
Browse all 4 pricing plansSurveyMonkey
Star Rating
(23,472)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in overall user satisfaction, boasting a significantly higher G2 Score compared to SurveyLab. Users appreciate its extensive customization options, stating, "It is so much customizable. Everything is available on a single platform."
- Users say that SurveyMonkey's ease of use is a standout feature, with many highlighting the intuitive setup process. One reviewer noted, "I like the ease of use most about it, and I find that setting it up was easy too," making it a preferred choice for those new to survey creation.
- Reviewers mention that SurveyLab shines in its ability to collect structured feedback efficiently. Users find it particularly useful for post-onboarding surveys, stating, "It has been very helpful in improving my onboarding processes," showcasing its effectiveness in targeted feedback collection.
- According to verified reviews, SurveyMonkey's integration capabilities are a major plus, with users appreciating its seamless connection with other software like Covr. This integration enhances the overall survey experience, making data collection and analysis more streamlined.
- G2 reviewers highlight that while SurveyLab offers a user-friendly drag-and-drop editor, it still faces challenges in market presence and user volume. With only 127 total reviews compared to SurveyMonkey's 23,073, users may find less community support and fewer resources available for troubleshooting.
- Users report that both platforms provide solid reporting and analytics features, but SurveyMonkey's advanced AI capabilities are noted for improving efficiency. One user remarked on the AI features, stating they allow for "deeper and faster analysis," giving it an edge in data interpretation.
Pricing
Entry-Level Pricing
SurveyLab
Starter
$49.00
Per Month
Good for start. Standard online survey functionality, including question logic and graphical reports.
- Unlimited questions
- 1000 responses
- Survey templates
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
SurveyLab
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
9.0
98
9.0
20,608
Ease of Use
9.2
98
9.2
20,726
Ease of Setup
9.0
51
9.0
8,061
Ease of Admin
9.3
28
8.9
7,619
Quality of Support
9.2
93
8.6
14,621
Has the product been a good partner in doing business?
9.2
28
8.8
6,668
Product Direction (% positive)
9.0
92
7.7
20,164
Features by Category
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
146
Not enough data
8.1
155
Feedback Analysis
Not enough data
8.2
146
Not enough data
7.9
145
Not enough data
7.6
139
Feedback Sources
Not enough data
8.1
148
Not enough data
9.0
167
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
83
Survey Management
9.2
48
9.0
1462
8.9
47
8.9
1439
8.8
44
8.6
1357
9.1
48
8.9
1407
Survey Customization
8.7
42
8.4
1164
8.7
41
8.2
1201
8.6
39
8.1
1076
8.8
36
8.1
907
Survey Insights
8.6
44
8.6
1384
8.6
37
8.0
942
8.4
39
8.5
1262
8.8
38
8.4
1140
Agentic AI - Survey
7.9
7
7.6
150
8.6
7
7.6
151
8.3
9
8.0
153
Customization
8.1
7
8.6
210
8.3
7
8.3
195
8.8
7
8.7
215
9.0
8
8.6
228
Additional Functionality
8.8
7
8.3
174
8.1
7
7.6
152
8.6
7
8.3
198
8.9
6
7.8
151
9.2
8
8.5
205
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.7
9
Not enough data
8.9
11
Not enough data
8.9
9
Not enough data
Platform Content
8.8
12
Not enough data
9.1
11
Not enough data
8.7
9
Not enough data
8.9
9
Not enough data
Platform Additional Functionality
8.6
7
Not enough data
8.7
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
Platform
9.1
9
Not enough data
9.0
10
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
8.5
9
Not enough data
8.7
10
Not enough data
8.7
9
Not enough data
8.8
10
Not enough data
Categories
Categories
Shared Categories
SurveyLab and SurveyMonkey are categorized as Online Form Builder and Survey
Unique Categories
SurveyLab is categorized as Employee Engagement
SurveyMonkey is categorized as Feedback Analytics
Reviews
Reviewers' Company Size
SurveyLab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.4%
Education Management
8.3%
Higher Education
5.0%
Computer Software
5.0%
Market Research
4.1%
Other
65.3%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
What's the best way to utilize surveylab?
3 Comments
MA
assuming that you are searching for an incredible reviewing stage, look no further. It's truly simple to explore through and set up a live review. It truly...Read more
Can you make the basic plans limit bigger than 1000 respondents?
2 Comments
G2
Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake...Read more
SurveyLab has no more discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
EK
Hello Ravish,
We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic...Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
LS
Yes. There are different visual graph options that make viewing and presenting results extremely easy.Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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