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Compare SurveyLab and SurveyMonkey 
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At a Glance
Market Segments
Small-Business (61.5% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
$49.00 Per Month
Contact Us
SurveyLab
Star Rating
(118)4.5 out of 5
Market Segments
Small-Business (61.5% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 Per Month
Browse all 4 pricing plansSurveyMonkey
Star Rating
(23,312)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in overall user satisfaction, boasting a significantly higher G2 Score compared to SurveyLab. Users appreciate its user-friendly interface and the ability to create surveys quickly, with one reviewer noting the ease of generating a professionally structured survey in under a minute.
- According to verified reviews, SurveyLab shines in its template offerings, with users highlighting the platform's wide range of existing templates that cater to various needs. This feature allows for easier survey creation, particularly for those who prefer a more guided approach.
- Users say that SurveyMonkey's implementation process is notably quick and intuitive, with many praising the predefined templates that facilitate rapid survey deployment. One user mentioned completing a global survey in just a matter of days, showcasing the platform's efficiency.
- Reviewers mention that while SurveyLab is user-friendly, it may not match the extensive capabilities of SurveyMonkey in terms of AI enhancements and advanced features. Users appreciate the drag-and-drop functionality in SurveyLab, but some feel that SurveyMonkey's offerings provide a more robust experience.
- G2 reviewers highlight the quality of support provided by SurveyLab, which is rated higher than that of SurveyMonkey. Users have expressed satisfaction with the assistance they receive, indicating that SurveyLab is a reliable partner for those needing help during their survey creation process.
- According to recent feedback, both platforms are praised for their ease of use, but SurveyMonkey edges out slightly with a higher score in this area. Users have noted that while SurveyLab is easy to navigate, SurveyMonkey's extensive library of over 500 expert-written templates enhances the overall user experience.
Pricing
Entry-Level Pricing
SurveyLab
Starter
$49.00
Per Month
Good for start. Standard online survey functionality, including question logic and graphical reports.
- Unlimited questions
- 1000 responses
- Survey templates
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
SurveyLab
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
9.0
89
9.0
20,485
Ease of Use
9.1
88
9.2
20,597
Ease of Setup
8.9
41
9.0
7,935
Ease of Admin
9.3
26
8.9
7,592
Quality of Support
9.2
86
8.6
14,526
Has the product been a good partner in doing business?
9.2
26
8.8
6,641
Product Direction (% positive)
8.9
83
7.7
20,047
Features by Category
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
145
Feedback Analysis
Not enough data
8.2
143
Not enough data
7.9
142
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
144
Not enough data
9.0
147
Not enough data
7.8
139
Not enough data
7.7
138
Generative AI
Not enough data
7.3
131
Not enough data
7.6
84
Survey Management
9.1
43
9.0
1393
8.8
44
8.9
1404
8.8
43
8.6
1326
8.9
45
8.8
1366
Survey Customization
8.7
41
8.5
1148
8.8
40
8.2
1181
8.6
40
8.1
1072
8.7
37
8.1
898
Survey Insights
8.7
41
8.6
1318
8.6
36
8.0
927
8.5
39
8.5
1241
8.8
39
8.4
1130
Agentic AI - Survey
7.7
8
7.6
145
8.1
8
7.7
144
8.3
10
8.0
148
Customization
8.1
7
8.6
207
8.3
7
8.3
191
8.8
7
8.7
211
9.0
8
8.6
221
Additional Functionality
8.8
7
8.3
173
8.1
7
7.6
151
8.6
7
8.3
195
8.9
6
7.8
150
9.2
8
8.6
202
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.7
9
Not enough data
8.7
9
Not enough data
8.8
8
Not enough data
Platform Content
8.3
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.9
9
Not enough data
Platform Additional Functionality
8.6
7
Not enough data
8.7
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
Platform
9.1
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
8.5
9
Not enough data
8.5
9
Not enough data
8.7
9
Not enough data
8.7
9
Not enough data
Categories
Categories
Shared Categories
SurveyLab and SurveyMonkey are categorized as Online Form Builder and Survey
Unique Categories
SurveyLab is categorized as Employee Engagement
SurveyMonkey is categorized as Feedback Analytics
Reviews
Reviewers' Company Size
SurveyLab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.8%
Education Management
9.1%
Higher Education
5.5%
Marketing and Advertising
4.5%
Market Research
4.5%
Other
64.5%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
What's the best way to utilize surveylab?
3 Comments
YN
The best way to use surveylab is to be in an eligible country and not use a VPN, have a stable connection, and provide real information.Read more
Can you make the basic plans limit bigger than 1000 respondents?
2 Comments
GA
You cannot increase the limit of the basic plan unless you upgrade to the next plan. 1000 responses is a good amount to understand if your survey has value....Read more
SurveyLab has no more discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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