--- title: SurveyLab Reviews meta\_title: 'SurveyLab Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 148 reviews by the users' company size, role or industry to find out how SurveyLab works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 148 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### SurveyLab Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of SurveyLab, making survey creation and analysis straightforward and user-friendly. [(20 mentions)](https://www.g2.com/products/7-points-surveylab/reviews?filters%5Bsentiment_snippet%5D=1670766&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of SurveyLab, finding it simple and quick to start creating surveys. [(10 mentions)](https://www.g2.com/products/7-points-surveylab/reviews?filters%5Bsentiment_snippet%5D=1671516&qs=pros-and-cons#reviews) Users appreciate the **flexible survey creation** of SurveyLab, enabling tailored and dynamic surveys with ease. [(10 mentions)](https://www.g2.com/products/7-points-surveylab/reviews?filters%5Bsentiment_snippet%5D=1671392&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of SurveyLab, which simplifies survey creation and enhances efficiency in processes. [(9 mentions)](https://www.g2.com/products/7-points-surveylab/reviews?filters%5Bsentiment_snippet%5D=1671014&qs=pros-and-cons#reviews) Users appreciate the **efficiency** of SurveyLab, as it streamlines workflows and simplifies survey creation and data analysis. [(7 mentions)](https://www.g2.com/products/7-points-surveylab/reviews?filters%5Bsentiment_snippet%5D=1671648&qs=pros-and-cons#reviews) Users feel the **pricing is high** , especially with advanced features restricted to more expensive tiers. [(7 mentions)](https://www.g2.com/products/7-points-surveylab/reviews?filters%5Bsentiment_snippet%5D=1670956&qs=pros-and-cons#reviews) Users find **limited customization** options frustrating, desiring more templates and easier design integration for branding. [(4 mentions)](https://www.g2.com/products/7-points-surveylab/reviews?filters%5Bsentiment_snippet%5D=1670888&qs=pros-and-cons#reviews) Users find the **slow loading** of SurveyLab frustrating, impacting efficiency and overall user experience. [(4 mentions)](https://www.g2.com/products/7-points-surveylab/reviews?filters%5Bsentiment_snippet%5D=2291293&qs=pros-and-cons#reviews) Users experience challenges with **filtering issues** , requiring extra steps to retrieve desired data effectively. [(3 mentions)](https://www.g2.com/products/7-points-surveylab/reviews?filters%5Bsentiment_snippet%5D=2252253&qs=pros-and-cons#reviews) Users find the **inadequate filtering** options frustrating, complicating data analysis and leading to a less efficient experience. [(3 mentions)](https://www.g2.com/products/7-points-surveylab/reviews?filters%5Bsentiment_snippet%5D=2252226&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of SurveyLab ##### 1. Ease of Use Users appreciate the **ease of use** of SurveyLab, making survey creation and analysis straightforward and user-friendly. [ See 20 mentions ](https://www.g2.com/products/7-points-surveylab/reviews?filters%5Bsentiment_snippet%5D=1670766&qs=pros-and-cons#reviews) See Related User Reviews PH P H. Enterprise (\> 1000 emp.) 5.0/5 "A One-Stop Shop for Surveys, Opinions, and Reviews—Easy to Fill and Integrate" What do you like about SurveyLab? one stop shop for all my survey opinions and reviews. super easy to fill my answers and easy to integrate. implementation is best. HP Harish P. Enterprise (\> 1000 emp.) 5.0/5 "User-Friendly Surveys with a Modern Interface" What do you like about SurveyLab? user friendly surveys to answer and leave reviews with modern user interface ##### 2. Easy Setup Users appreciate the **easy setup** of SurveyLab, finding it simple and quick to start creating surveys. [ See 10 mentions ](https://www.g2.com/products/7-points-surveylab/reviews?filters%5Bsentiment_snippet%5D=1671516&qs=pros-and-cons#reviews) See Related User Reviews ![Priscilla G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Priscilla G.") PG Priscilla G. Mid-Market (51-1000 emp.) 5.0/5 "Real-Time Insights, High Recommendations" What do you like about SurveyLab? I like that SurveyLab gives us live feedback and allows clients to share their experiences. It really helps us understand what our clients are unhappy ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 5.0/5 "Advanced Survey Logic with Seamless Setup" What do you like about SurveyLab? I really like SurveyLab for its sophisticated survey logic and functionality. It handles advanced complexities with ease and includes features like ex ##### 3. Features Users appreciate the **flexible survey creation** of SurveyLab, enabling tailored and dynamic surveys with ease. [ See 10 mentions ](https://www.g2.com/products/7-points-surveylab/reviews?filters%5Bsentiment_snippet%5D=1671392&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 5.0/5 "Advanced Survey Logic with Seamless Setup" What do you like about SurveyLab? I really like SurveyLab for its sophisticated survey logic and functionality. It handles advanced complexities with ease and includes features like ex ![Himanshu u.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Himanshu u.") HU Himanshu u. 4.0/5 "Interactive and Accessible with Room for Customer Feedback" What do you like about SurveyLab? I really appreciate SurveyLab's ability to give me more specified and well-curated responses, which helps me a lot. I like the accessibility and the f ##### 4. Simple Users appreciate the **user-friendly interface** of SurveyLab, which simplifies survey creation and enhances efficiency in processes. [ See 9 mentions ](https://www.g2.com/products/7-points-surveylab/reviews?filters%5Bsentiment_snippet%5D=1671014&qs=pros-and-cons#reviews) See Related User Reviews PH P H. Enterprise (\> 1000 emp.) 5.0/5 "A One-Stop Shop for Surveys, Opinions, and Reviews—Easy to Fill and Integrate" What do you like about SurveyLab? one stop shop for all my survey opinions and reviews. super easy to fill my answers and easy to integrate. implementation is best. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 5.0/5 "Advanced Survey Logic with Seamless Setup" What do you like about SurveyLab? I really like SurveyLab for its sophisticated survey logic and functionality. It handles advanced complexities with ease and includes features like ex ##### 5. Efficiency Users appreciate the **efficiency** of SurveyLab, as it streamlines workflows and simplifies survey creation and data analysis. [ See 7 mentions ](https://www.g2.com/products/7-points-surveylab/reviews?filters%5Bsentiment_snippet%5D=1671648&qs=pros-and-cons#reviews) See Related User Reviews ![Lily Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lily Z.") LZ Lily Z. Mid-Market (51-1000 emp.) 4.0/5 "Streamlines Processes, Highly User-Friendly" What do you like about SurveyLab? I like SurveyLab because it's user-friendly and really helps to make processes more efficient. The integration with other platforms is another aspect ![Prajjwal D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prajjwal D.") PD Prajjwal D. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Surveys with Global Reach" What do you like about SurveyLab? I like that SurveyLab helps businesses and organizations automate data collection and gain real-time insights with advanced logic and branding. The mu ### 5 Cons or Disadvantages of SurveyLab ##### 1. Expensive Users feel the **pricing is high** , especially with advanced features restricted to more expensive tiers. [ See 7 mentions ](https://www.g2.com/products/7-points-surveylab/reviews?filters%5Bsentiment_snippet%5D=1670956&qs=pros-and-cons#reviews) See Related User Reviews ![Priscilla G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Priscilla G.") PG Priscilla G. Mid-Market (51-1000 emp.) 5.0/5 "Real-Time Insights, High Recommendations" What do you dislike about SurveyLab? I think SurveyLab could improve by offering more options for clients like stars and comments. Also, I feel the pricing is a bit high. MY Micheal Y. Small-Business (50 or fewer emp.) 5.0/5 "Simple Surveys, Powerful Insights" What do you dislike about SurveyLab? What I dislike about SurveyLab is that some of the more advanced features are locked behind higher pricing tiers ##### 2. Limited Customization Users find **limited customization** options frustrating, desiring more templates and easier design integration for branding. [ See 4 mentions ](https://www.g2.com/products/7-points-surveylab/reviews?filters%5Bsentiment_snippet%5D=1670888&qs=pros-and-cons#reviews) See Related User Reviews VP Vamsi Krishna P. Enterprise (\> 1000 emp.) 5.0/5 "Very Useful for Team Productivity Surveys and Client Feedback" What do you dislike about SurveyLab? a little more customization for the surveys would be helpful ![Aakash T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aakash T.") AT Aakash T. Mid-Market (51-1000 emp.) 5.0/5 "Simple, Effective, and Powerful Survey Platform" What do you dislike about SurveyLab? wish there were more built-in templates for specific industries. It would save time when creating surveys for niche use cases. ##### 3. Slow Loading Users find the **slow loading** of SurveyLab frustrating, impacting efficiency and overall user experience. [ See 4 mentions ](https://www.g2.com/products/7-points-surveylab/reviews?filters%5Bsentiment_snippet%5D=2291293&qs=pros-and-cons#reviews) See Related User Reviews ![Mohammed Hareez S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammed Hareez S.") MS Mohammed Hareez S. Mid-Market (51-1000 emp.) 5.0/5 "Great for Integration & On-Demand Development, but the Site Needs Optimization" What do you dislike about SurveyLab? sometimes i fee this website is not fully optimized ![Konjengbam M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Konjengbam M.") KM Konjengbam M. Mid-Market (51-1000 emp.) 4.5/5 "Outstanding Templates and Effortless Form Building with AI" What do you dislike about SurveyLab? I wish that the platform was more faster with its processing. This would greatly increase the efficiency of using this platform. ##### 4. Filtering Issues Users experience challenges with **filtering issues** , requiring extra steps to retrieve desired data effectively. [ See 3 mentions ](https://www.g2.com/products/7-points-surveylab/reviews?filters%5Bsentiment_snippet%5D=2252253&qs=pros-and-cons#reviews) See Related User Reviews ![Pavel P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pavel P.") PP Pavel P. 5.0/5 "Easy Setup with Audio Integration, Great Support" What do you dislike about SurveyLab? The filter option doesn't work right away after refreshing the page, needing more steps that I haven't identified yet. Also, sometimes I have to chang ![Zonja S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zonja S.") ZS Zonja S. Mid-Market (51-1000 emp.) 4.0/5 "SurveyLab: A Versatile Survey Engine That Speeds Up Insight-Driven Conversion & UX Research" What do you dislike about SurveyLab? What I Dislike (or What Could Be Better) Filtering & deep analysis limitations — Some users report that data filtering and reporting tools coul ##### 5. Inadequate Filtering Users find the **inadequate filtering** options frustrating, complicating data analysis and leading to a less efficient experience. [ See 3 mentions ](https://www.g2.com/products/7-points-surveylab/reviews?filters%5Bsentiment_snippet%5D=2252226&qs=pros-and-cons#reviews) See Related User Reviews ![Pavel P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pavel P.") PP Pavel P. 5.0/5 "Easy Setup with Audio Integration, Great Support" What do you dislike about SurveyLab? The filter option doesn't work right away after refreshing the page, needing more steps that I haven't identified yet. Also, sometimes I have to chang ![Zonja S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zonja S.") ZS Zonja S. Mid-Market (51-1000 emp.) 4.0/5 "SurveyLab: A Versatile Survey Engine That Speeds Up Insight-Driven Conversion & UX Research" What do you dislike about SurveyLab? What I Dislike (or What Could Be Better) Filtering & deep analysis limitations — Some users report that data filtering and reporting tools coul ## Top-Rated Alternatives [ ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research") Qualtrics Market Research 4.4/5(3,018) ](https://www.g2.com/products/qualtrics-market-research/reviews) [ ![Alchemer Survey](https://images.g2crowd.com/uploads/product/hd_favicon/134a3c3564c0a8c7a00c43c78ea964d9/alchemer-survey.svg "Alchemer Survey") Alchemer Survey 4.4/5(956) ](https://www.g2.com/products/alchemer-survey/reviews) [ View All Alternatives ](https://www.g2.com/products/7-points-surveylab/competitors/alternatives) ![Muhammad O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muhammad O.") MO Muhammad O. Salesforce Business Analyst Information Technology and Services Small-Business (50 or fewer emp.) 6/11/2026 "SurveyLab Makes Survey Creation and Feedback Analysis Simple" 4/5 What do you like best about SurveyLab? What I like most about SurveyLab is how easy it is to create, manage, and update surveys without needing much training. The interface feels intuitive, and it provides a solid range of question types, customization options, and reporting tools. Overall, it helps me collect feedback efficiently and makes it straightforward to review and analyze responses. Review collected by and hosted on G2.com. What do you dislike about SurveyLab? One thing I dislike about SurveyLab is that some of the more advanced customization and reporting options can take a bit of time to learn. Even though the platform is generally user-friendly, new users may still need some time to explore the available features, understand the settings, and get comfortable with everything. Review collected by and hosted on G2.com. What problems is SurveyLab solving and how is that benefiting you? SurveyLab helps us collect feedback and gather insights in a much more organized way. It saves us time compared to manual data collection, and it’s easier to understand the results thanks to clear reporting and analytics. Overall, this supports better decision-making and helps us improve our processes based on real feedback. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Ishan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ishan S.") IS Ishan S. Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator Hospital & Health Care Small-Business (50 or fewer emp.) 5/24/2026 "Handling Multiple Wellness Surveys Feels More Properly Managed" 5/5 What do you like best about SurveyLab? I started Using SurveyLab recently. It helps me manage health related surveys and wellness forms in a more organized way during regular work. I work as a Dietician & Nutritionist and also create health education content for social media, so I use it for nutrition assessments, lifestyle surveys, wellness feedback forms, and healthcare questionnaires. Creating surveys, adding questions, managing answer options, and checking responses feels easy during daily work. I also like that templates, analytics, reporting, customization, and response collection features are available together, so handling different wellness and health awareness surveys becomes much easier from one place. It also helps me keep assessment forms and survey data more properly arranged during busy schedules. I use it regularly for health education activities and wellness feedback collection because everything feels easier to manage compared to handling surveys separately. Setup was manageable for me, the interface feels fine for regular survey work, and support resources were also useful whenever I needed guidance. Performance during regular use has also been good for me. Creating surveys, switching between questions, checking responses, and managing different wellness forms mostly works smoothly during daily work. Even while handling multiple health assessment surveys together, the overall workflow feels properly manageable and organized most of the time. Overall, SurveyLab fits naturally into my daily workflow and helps me manage healthcare surveys and educational questionnaires in a more smooth and organized way. Review collected by and hosted on G2.com. What do you dislike about SurveyLab? Analytics and response reports are useful during regular workflow, but while checking larger response data together, I sometimes feel the reporting overview could feel slightly more cleaner for quick comparison and review. Also during detailed survey creation with many questions and answer options together, the interface can occasionally feel slightly compact until the full survey structure is properly arranged. Review collected by and hosted on G2.com. What problems is SurveyLab solving and how is that benefiting you? It is helping me manage healthcare surveys, wellness assessments, and educational feedback collection in a more organized way during regular work. I use it for nutrition questionnaires, lifestyle assessment forms, wellness feedback surveys, and health awareness related activities, so keeping everything managed from one place feels much easier during busy schedules. It also helps me collect responses in a more proper way and makes it easier to understand food habits, wellness routines, and lifestyle related patterns from survey data. Features like survey creation, response collection, analytics, reporting, and question management help keep different health related assessment forms more structured and easier to handle together. Another benefit for me is that creating and managing multiple wellness surveys takes less effort now compared to handling forms separately. Overall, SurveyLab helps me save time and keeps healthcare surveys, educational questionnaires, and wellness feedback workflow more smooth and organized during daily work. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Reetiraj G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reetiraj G.") RG Reetiraj G. intern Computer Software Mid-Market (51-1000 emp.) 5/1/2026 "Valuable Data Collection with Room for Improvements" 4/5 What do you like best about SurveyLab? I use SurveyLab mainly for gathering data, which is a key feature for me. I appreciate the customer feedback feature as it offers real-time quotes with the option for automation, enabling my team to respond to feedback immediately and close the loop process. I think the customer support is incredibly responsive, which adds to a good experience. The mobile-friendly interface makes the survey experience simpler and more professional, enhancing usability for both my team and those providing feedback. I also find the dashboard and reporting functionalities helpful since they automatically turn feedback into data, making it easy to analyze trends and make faster decisions. This automated process maintains the transparency between the team lead and interns, which I value. Additionally, I appreciate the customization options available, as well as the advanced analytics that allow for more complex service provision. The initial setup was straightforward due to a step-by-step routine that made transitioning from Google Forms smooth. Review collected by and hosted on G2.com. What do you dislike about SurveyLab? SurveyLab is doing good, but it could be improved in a few areas. It should support quick data collection for short forms, such as gathering opinions in a school setting. The initial setup for complex searches can be overwhelming for new users. The survey builder user interface could be more modernized, and I would like to see more advanced design templates. The pricing tiers are a bit steep for small projects, and there should be a student discount. Review collected by and hosted on G2.com. What problems is SurveyLab solving and how is that benefiting you? I use SurveyLab to collect data for market research, employee engagement, and NPS scoring. The mobile-friendly interface and automated dashboard help us analyze data quickly, making faster decisions and maintaining transparency within the team.the integration helps in optimization and the performance is also better ,due to cloud connectivity Review collected by and hosted on G2.com. Show More 5/2/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Mid-Market (51-1000 emp.) 6/3/2026 "Clean, Flexible Survey Tool—But Pricing, Integrations, and Design Flexibility Could Improve" 3.5/5 What do you like best about SurveyLab? The best thing about this platform is it is very clean. I need a practical survey platform for creating questionnaires, forms, tests, customer feedback surveys, and research surveys. Also, their best part is their flexibility, it offers survey logic, multi-channel distribution, multilingual surveys, team collaboration, reporting and other export options like Excel, CSV, PowerPoint, and PDF. It also supports web and mobile and even offline data collection, which makes it useful for both online and field-based survey work. Review collected by and hosted on G2.com. What do you dislike about SurveyLab? Some advanced features may feel expensive for smaller themes, especially if they only need basic survey collection. The starter plans begin at $49 per month higher plants are needed for larger response volumes and advanced features. Their analytics and customisation are useful, but they may not feel as advanced as larger enterprise experience management platforms out there. Users also want deeper integration and more modern design flexibility, which is bit limited in this platform. Review collected by and hosted on G2.com. What problems is SurveyLab solving and how is that benefiting you? This platform helps us by solving the problem of collecting feedback in a structured and professional way rather than depending on emails, spreadsheets. This platform centralises survey creation, response collection and reporting all in a single platform. Platform is also helpful for customer satisfaction tracking, employee feedback, market research, academic surveys, and assessment. Their real-time reporting and export option make it easier to analyse responses, share insights and make decisions faster. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerSource: G2 invite ![Callum C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Callum C.") CC Callum C. Web Developer Small-Business (50 or fewer emp.) 6/16/2026 "SurveyLab Makes Survey Creation Fast, Polished, and Easy" 4/5 What do you like best about SurveyLab? SurveyLab is a great tool because it makes creating surveys simple, fast, and professional. I like that it is easy to use without feeling too basic, and it gives me the flexibility to build surveys, forms, and questionnaires that actually look polished. The reporting features are especially useful because I can see responses clearly and understand the results without digging through messy data. I also like that SurveyLab supports multiple ways to collect responses, including email, web links, QR codes, and mobile options. Overall, it feels reliable, organized, and practical for gathering real feedback. Review collected by and hosted on G2.com. What do you dislike about SurveyLab? I dislike that SurveyLab can feel a little limited in design customization, and some advanced features may take time to understand. More templates and simpler pricing would improve it. Review collected by and hosted on G2.com. What problems is SurveyLab solving and how is that benefiting you? To collect structured feedback, research, and client/customer information through surveys, forms, and questionnaires. Primarily I use it for client discovery. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Enterprise (\> 1000 emp.) 5/22/2026 "Easy, Polished Survey Creation with Flexible Reporting and Multi-Channel Distribution" 4/5 What do you like best about SurveyLab? What I like best about SurveyLab is how easy it is to create professional, polished surveys without needing a lot of setup time. The interface is clean and intuitive, making it simple to customize surveys, manage branding, and analyze responses in one place. I also like the flexibility of the reporting tools and the ability to distribute surveys across multiple channels. It’s especially helpful for gathering customer feedback efficiently while keeping the experience smooth for both internal teams and respondents. Review collected by and hosted on G2.com. What do you dislike about SurveyLab? One downside of SurveyLab is that some of the more advanced customization and reporting features can take time to learn if you are new to the platform. The user interface is generally straightforward, but certain settings and workflow options could feel more modern or streamlined. I also wish there were more native integrations available with popular business tools to reduce the need for manual workarounds in some processes. Review collected by and hosted on G2.com. What problems is SurveyLab solving and how is that benefiting you? SurveyLab helps solve the challenge of collecting and organizing customer and employee feedback in a structured, efficient way. Instead of relying on scattered spreadsheets or manual follow-ups, we can centralize surveys, automate distribution, and quickly analyze responses. This has improved decision-making, helped us identify trends faster, and made it easier to act on feedback to improve customer experience and internal processes. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite MK Mayur K. Technical Officer Enterprise (\> 1000 emp.) 5/14/2026 "SurveyLab Makes Advanced Surveys Easy with Powerful Logic and Real-Time Analytics" 4/5 What do you like best about SurveyLab? During my use of SurveyLab, I found its drag-and-drop survey builder very easy to use. What I liked most about the builder is that it supports advanced skip logic, quotas, and randomization. It also provides real-time dashboards and analytics. Another thing I liked about SurveyLab was its ability to export data to Excel, CSV, PDF, PowerPoint, and SPSS. Review collected by and hosted on G2.com. What do you dislike about SurveyLab? For me, there were two things that didn’t work out. The first was the pricing: it can be high for small teams or individual users, and some advanced features are only available in the higher-tier plans. The second is the interface, which feels more business-oriented rather than beginner-friendly. That’s all—these are the main things that didn’t work well for me. Review collected by and hosted on G2.com. What problems is SurveyLab solving and how is that benefiting you? During my use of SurveyLab, it solved the problem of manual data collection by eliminating the need for it through automated survey distribution and response tracking. This helped me save significant time, since survey creation, distribution, and reporting are automated. It also reduces survey bias thanks to advanced logic, branching, and randomization, which makes it easier to create professional, branded surveys without needing any coding skills. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Soumya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumya K.") SK Soumya K. System Analyst Broadcast Media Small-Business (50 or fewer emp.) 5/18/2026 "Easy, Affordable Survey Creation with Powerful Logic and Collaboration" 5/5 What do you like best about SurveyLab? It allows to makes surveys without any technical expertise. Also it can adapt to laptops, tablets, computers...It supports piping, skip logic, branching which makes it suitable for academic and entreprises.. Its cheaper than other platforms we use. Sometimes there are certain features around sentiment analysis, which helps us to know the audience better,.Multiple users can collaborate and do surveys at a time which saves time and increases performance. The survey labs UI is pretty easy to understand for a non technical person too. Review collected by and hosted on G2.com. What do you dislike about SurveyLab? Advanced features can be expensive. A few users in our organization faced issues with compatibility and integration with CRM tools. Complex surveys can make the system slower and there is no proper customer support provided incase of any issues. Review collected by and hosted on G2.com. What problems is SurveyLab solving and how is that benefiting you? It solves issues like manual surveys by saving time, difficulty in analyzing employee opinions by providing real time insights. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite LG Leanne G. Sales Operations Manager Mid-Market (51-1000 emp.) 4/29/2026 "SurveyLab Makes Professional Surveys Easy, with Helpful Reporting and Analytics" 5/5 What do you like best about SurveyLab? What I like most about SurveyLab is how easy it is to create and distribute professional-looking surveys with a clean and intuitive interface. It offers a good range of question types and customisation options, making it flexible for different use cases. The reporting and analytics are also helpful, providing clear insights into responses and making it easy to interpret results. Overall, it’s a reliable tool for gathering feedback efficiently and turning it into actionable insights. Review collected by and hosted on G2.com. What do you dislike about SurveyLab? One drawback of SurveyLab is that some of the more advanced customisation and reporting features can feel limited compared to other survey platforms. While it’s easy to use, creating more complex surveys or highly tailored reports can require extra effort or workarounds. The interface is generally clean, but certain features aren’t always as intuitive to locate. Overall, it’s effective for standard use cases, but can feel a bit restrictive for more advanced requirements. Review collected by and hosted on G2.com. What problems is SurveyLab solving and how is that benefiting you? SurveyLab solves the challenge of collecting structured feedback and insights in a simple, organised way. It centralises survey creation, distribution, and response analysis in one platform, making it easier to gather and manage data without relying on multiple tools. This benefits the team by saving time, improving response tracking, and providing clear insights that support better decision-making. It also helps standardise how feedback is collected, ensuring more consistent and reliable data for analysis. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sinem .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sinem .") S Sinem . Customer Support Manager Small-Business (50 or fewer emp.) 3/31/2026 "User-Friendly Tool That Improves Onboarding with Customer Feedback" 4.5/5 What do you like best about SurveyLab? I find it very useful for collecting customer feedback. I use it for post-onboarding surveys and different surveys after users have been active for one month; it has been very helpful in improving my onboarding processes. Additionally, it is very user-friendly. Review collected by and hosted on G2.com. What do you dislike about SurveyLab? I would love to see more advanced customization and filtering options. Review collected by and hosted on G2.com. What problems is SurveyLab solving and how is that benefiting you? The Slack integration is my favorite part. We set up alerts so that whenever a user leaves a low score or negative feedback, it shows up in our Slack channel immediately. This is a big win for our CS team because we can reach out to the customer and address the issue within minutes. It helps us resolve problems before they grow into something bigger, and our users really appreciate how quickly we respond. Review collected by and hosted on G2.com. 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