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SurveyLab Reviews & Product Details

Profile Status

This profile is currently managed by SurveyLab but has limited features.

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Pricing

Pricing provided by SurveyLab.

Starter

$49.00
Per Month

Standard

$99.00
Per Month

User Insights

Average based on 147 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

SurveyLab Reviews (147)

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Reviews

SurveyLab Reviews (147)

View 1 Video Reviews
4.5
147 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface of SurveyLab, which simplifies the process of creating and distributing surveys. Many appreciate its flexibility in survey design and the effective reporting features that provide clear insights. However, some users note that advanced customization options can feel limited, especially for more complex survey needs.

Pros & Cons

Generated from real user reviews
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Shashank R.
SR
Shashank R.
ORM manager
Small-Business (50 or fewer emp.)
"Good tool"
4.5/5
What do you like best about SurveyLab?

UI UX is really nice and easy even for beginner Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

Nothing like that. I like this tool personally Review collected by and hosted on G2.com.

Louis H.
LH
Louis H.
Registered Nurse
Mid-Market (51-1000 emp.)
"Super easy to use"
5/5
What do you like best about SurveyLab?

Great for understanding potential in the market, I previously had to do a lot of work on my own but this app made it easy to research and understand the dynamics I was looking for. Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

I thought it was a good product and I really didn't have anything negative to say about it. If anything I would only say more demographic information available. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Great survey software for business"
5/5
What do you like best about SurveyLab?

The software is easy to use, and at the same time has many advanced features. I especially like 360-feedback reports, and data collection process. SurveyLab does all the hard work. Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

Nothing to add. I can't find any week points. Review collected by and hosted on G2.com.

Tina M.
TM
Tina M.
Product Marketing Specialist
Mid-Market (51-1000 emp.)
"The survey process is a lot easy now."
5/5
What do you like best about SurveyLab?

In terms of integration with third party applications, Surveylab is the leading surveying tool for me. Asides this, I love that Surveylab provides me with different survey data collection channels. I am especially most impressed by its sms and QR code data collection channels, as they have proven overtime to be the most efficient way to collect survey data for me and my company. Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

I have found nothing that I do not like about my experience using Surveylab. I only wish that I knew about this tool earlier, and this may be a pointer that the Surveylab marketing team needs to do more. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Simple yet efficient way of conducting surveys"
5/5
What do you like best about SurveyLab?

Creating new surveys and new research has never been more accessible. One of the best things I like about SurveyLab is that it is effortless to use and attractive for our customers. There are a lot of options for customization. One could use the open and close end questions feature to create a survey of your choice and requirement. It has a multilingual feature that helps customers provide better feedback. It integrates with many CRM tools as well. It offers many templates that you could choose from and create a survey within minutes. SurveyLab has one of the best customer support. They help you with all the problems you face using their portal and provide relevant solutions for the same. Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

It lacks an advanced data analysis feature as compared to other platforms. But it is not a big thing to worry about since you can quickly achieve the expected results. Review collected by and hosted on G2.com.

Raj S.
RS
Raj S.
Back End Developer
Small-Business (50 or fewer emp.)
"Event feedbacks with SurveyLab"
4/5
What do you like best about SurveyLab?

It is very easy to use SurveyLab as it can be easily integrated with different systems like mobile and desktop. It has a user-friendly interface. There are various options available for customizing the survey experience. Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

The free version of SurveyLab has very limited features, and it allows only a certain number of responses to the survey. Apart from this, everything is good. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"I Recommend SurveyLab"
5/5
What do you like best about SurveyLab?

It's easy to create surveys using SurveyLab, and it's great value for the money. On top of that, customer service is reliable. Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

It would be nice if it automatically saved changes made, but other than that, not much to dislike. Review collected by and hosted on G2.com.

Ciaran B.
CB
Ciaran B.
NLP Practitioner And Life Coach
Small-Business (50 or fewer emp.)
"Makes survey creation fast and easy"
4.5/5
What do you like best about SurveyLab?

It enables me to make advanced survey questions using its tools and it allows us to customize those surveys. Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

I have found nothing I dislike on Surveylab as it does everything you would expect from a survey creator. Review collected by and hosted on G2.com.

ketan t.
KT
ketan t.
Officer
Enterprise (> 1000 emp.)
"Survey lab review"
2/5
What do you like best about SurveyLab?

Topics they offer for surveys also wide range of subjects are covered Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

They have this location based surveys so people's who are not living in metros won't qualify for most of the surveys Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Good service with unique analytics opportunities"
3/5
What do you like best about SurveyLab?

the functionality of the system is suited to a range of staff Review collected by and hosted on G2.com.

What do you dislike about SurveyLab?

It can be time consuming and I haven't worked our shortcuts for certain functions Review collected by and hosted on G2.com.

Questions about SurveyLab? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Audrey M.
AM
Audrey Milligan, MSW, PEL
•
Last activity 5 months ago

What's the best way to utilize surveylab?

2 Upvotes
3
Join the conversation
GB
Gabe Banner
•
Last activity almost 4 years ago

Can you make the basic plans limit bigger than 1000 respondents?

Pricing Options

Pricing provided by SurveyLab.

Starter

$49.00
Per Month

Standard

$99.00
Per Month

Professional

$249.00
Per Month
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